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Shoppers’ Financial Outlooks and
Purchasing Behaviors 2017
IRI Consumer Connect™ Survey
Q4 2016
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 2
Survey Methodology
•  IRI’s Consumer Connect survey provides a quarterly snapshot
of shoppers’ behaviors and attitudes as they directly relate to
their strategies for learning about, purchasing and utilizing
CPG and health care products, as well as information regarding
perceptions of economic conditions and their ability to provide
for their families.
•  Consumer Connect is an internet-based survey of more than
2,000 respondents from a nationally representative panel of
participants.
•  For more results, visit the IRI website.
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 3
Seventy percent of consumers expect their household
financial health to improve in the next six months.
Source: IRI Consumer Connect™ Survey, Q4 2016
11%
18%
38%
33%
65+
55-64
35-54
18 - 34
21%
25%
24%
24%
$100K+
$55K-$99K
$35K-$55K
<$35K
14%
61%
24%
3%
Hispanic
White/Caucasian
Black/African
American
Asian
Younger… From across income segments…
From diverse ethnic backgrounds…
Tweet this: 70 percent of consumers expect their household financial health to improve in the next 6
months #ConsumerConnect @IRIWorldwide
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 4
Thirty percent of consumers expect their household
financial health to deteriorate in the next six months.
Source: IRI Consumer Connect™ Survey, Q4 2016
25%
22%
45%
8%
65+
55-64
35-54
18-34
9%
15%
10%
55%
$100K+
$55K-$99K
$35K-$55K
<$35K
7%
82%
7%
3%
Hispanic
White/Caucasian
Black/African
American
Asian
Older… From lower-earning households…
From predominantly Caucasian background…
Tweet this: 30% of consumers expect their household financial health to deteriorate in the next 6 months
#ConsumerConnect @IRIworldwide
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 5
Optimistic households will pay more for products with
bells and whistles.
Willingness to Pay a Premium for Products
% of Consumers
14%
17%
19%
22%
35%
19%
29%
32%
41%
49%
30%
40%
43%
57%
62%
Anti-aging beauty care products
Natural and organics food/beverages
Household cleaners with environmentally friendly
ingredients
Food and beverages with additional benefits
OTC medications that treat multiple symptoms
Improving Finances
Total
Deteriorating Finances
Source: IRI Consumer Connect™ Survey, Q4 2016
Tweet this: Optimistic households will pay more for products with bells and whistles #ConsumerConnect
@IRIworldwide
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 6
They will also pay more to join the e-tail world.
Willingness to Pay a Premium for Online
% of Consumers
18%
6%
20%
10%
33%
18%
Buy online and receive home delivery
Buy online and pick up in store
Improving Finances
Total
Source: IRI Consumer Connect™ Survey, Q4 2016
Tweet this: Optimistic households will pay more for premium products they can buy online
#ConsumerConnect #ecommerce @IRIworldwide
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 7
Households that expect their finances to deteriorate are
more entrenched in money-saving behaviors than the
general population.
Shopping Behaviors
% of Consumers
61%
64%
75%
77%
85%
50%
57%
68%
72%
81%
Compare prices in retailers' websites to find the
lowest price
Visit multiple retailers to keep grocery bill low
Compare prices in retailers' weekly circulars to find
the lowest price
Try new lower-priced brands to save money
Buy private label to save money
Total Deteriorating
Finances
Source: IRI Consumer Connect™ Survey, Q4 2016
Tweet this: Households that expect finances to deteriorate, more entrenched in money-saving
behaviors than gen. pop. #ConsumerConnect @IRIworldwide
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 8
Contact
Shelley Hughes
Vice President, Media Relations
Shelley.Hughes@iriworldwide.com
Susan Viamari
Vice President, Thought Leadership
Susan.Viamari@iriworldwide.com
Tweet this: Shoppers’ Financial Outlooks and Purchasing Behaviors 2017
#ConsumerConnect @IRIworldwide – Read the full report here

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Shoppers' Financial Outlooks and Purchasing Behaviors 2017

  • 1. Shoppers’ Financial Outlooks and Purchasing Behaviors 2017 IRI Consumer Connect™ Survey Q4 2016
  • 2. Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 2 Survey Methodology •  IRI’s Consumer Connect survey provides a quarterly snapshot of shoppers’ behaviors and attitudes as they directly relate to their strategies for learning about, purchasing and utilizing CPG and health care products, as well as information regarding perceptions of economic conditions and their ability to provide for their families. •  Consumer Connect is an internet-based survey of more than 2,000 respondents from a nationally representative panel of participants. •  For more results, visit the IRI website.
  • 3. Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 3 Seventy percent of consumers expect their household financial health to improve in the next six months. Source: IRI Consumer Connect™ Survey, Q4 2016 11% 18% 38% 33% 65+ 55-64 35-54 18 - 34 21% 25% 24% 24% $100K+ $55K-$99K $35K-$55K <$35K 14% 61% 24% 3% Hispanic White/Caucasian Black/African American Asian Younger… From across income segments… From diverse ethnic backgrounds… Tweet this: 70 percent of consumers expect their household financial health to improve in the next 6 months #ConsumerConnect @IRIWorldwide
  • 4. Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 4 Thirty percent of consumers expect their household financial health to deteriorate in the next six months. Source: IRI Consumer Connect™ Survey, Q4 2016 25% 22% 45% 8% 65+ 55-64 35-54 18-34 9% 15% 10% 55% $100K+ $55K-$99K $35K-$55K <$35K 7% 82% 7% 3% Hispanic White/Caucasian Black/African American Asian Older… From lower-earning households… From predominantly Caucasian background… Tweet this: 30% of consumers expect their household financial health to deteriorate in the next 6 months #ConsumerConnect @IRIworldwide
  • 5. Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 5 Optimistic households will pay more for products with bells and whistles. Willingness to Pay a Premium for Products % of Consumers 14% 17% 19% 22% 35% 19% 29% 32% 41% 49% 30% 40% 43% 57% 62% Anti-aging beauty care products Natural and organics food/beverages Household cleaners with environmentally friendly ingredients Food and beverages with additional benefits OTC medications that treat multiple symptoms Improving Finances Total Deteriorating Finances Source: IRI Consumer Connect™ Survey, Q4 2016 Tweet this: Optimistic households will pay more for products with bells and whistles #ConsumerConnect @IRIworldwide
  • 6. Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 6 They will also pay more to join the e-tail world. Willingness to Pay a Premium for Online % of Consumers 18% 6% 20% 10% 33% 18% Buy online and receive home delivery Buy online and pick up in store Improving Finances Total Source: IRI Consumer Connect™ Survey, Q4 2016 Tweet this: Optimistic households will pay more for premium products they can buy online #ConsumerConnect #ecommerce @IRIworldwide
  • 7. Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 7 Households that expect their finances to deteriorate are more entrenched in money-saving behaviors than the general population. Shopping Behaviors % of Consumers 61% 64% 75% 77% 85% 50% 57% 68% 72% 81% Compare prices in retailers' websites to find the lowest price Visit multiple retailers to keep grocery bill low Compare prices in retailers' weekly circulars to find the lowest price Try new lower-priced brands to save money Buy private label to save money Total Deteriorating Finances Source: IRI Consumer Connect™ Survey, Q4 2016 Tweet this: Households that expect finances to deteriorate, more entrenched in money-saving behaviors than gen. pop. #ConsumerConnect @IRIworldwide
  • 8. Copyright © 2017 Information Resources, Inc. (IRI). Confidential and Proprietary. 8 Contact Shelley Hughes Vice President, Media Relations Shelley.Hughes@iriworldwide.com Susan Viamari Vice President, Thought Leadership Susan.Viamari@iriworldwide.com Tweet this: Shoppers’ Financial Outlooks and Purchasing Behaviors 2017 #ConsumerConnect @IRIworldwide – Read the full report here