The document discusses key performance indicators (KPIs) for a shipping and receiving supervisor position. It provides examples of KPIs, lists the key result areas and tasks for the role, and outlines steps for creating a KPI system for evaluating a shipping and receiving supervisor's performance. The document also discusses common mistakes to avoid when developing KPIs and recommends that KPIs be clearly linked to strategy and empower employees. Additional KPI resources can be found on the kpi123 website.