This document is Shea Klinghoffer's curriculum vitae. It summarizes her education, which includes master's degrees in creative writing and library science, as well as her work experience in various library and personnel roles over 15 years. Her experience includes positions as Chief of User Services and Reference at The City College of New York library and adjunct roles at New York University and the Art Institute of Houston. She also served as a Personnel Officer in the United States Air Force and Air National Guard.

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Shea A. Klinghoffer
Address: 30 Saint Mortiz Terrace, Park City, UT 84098
Email: shea.klinghoffer@gmail.com
Cell Phone: (210)-878-5046
EDUCATION
M.F.A. Creative Writing, The City College of New York, 2010
M.L.I.S, San Jose State University, 2003
B.A. Liberal Studies, CSU Fresno, 2000
EMPLOYMENT
The City College of New York, 2/07-3/12
Chief of User Services/Assistant Librarian 10/11-3/12
Created the content for the "Services A-Z" webpage and uploaded to the Library website via
LibGuides, which was the first time the entire collection of FAQs and policy questions were made
available digitally. Acted as project manager for the relocation/merger of Science Library
materials back into the main collection. Managed five branch libraries (Cohen, Architecture,
Music, Science & Engineering, and the Center for Worker Education.) Oversaw supervision of
the faculty, staff and student employees in the User Services area of the Library. Made
recommendations to the Assistant Dean of the Library concerning personnel matters, budget
needs, and general operational needs of the User Services area of the Library. Maintained current
knowledge of circulation policies and services hours for each branch. Oversaw the care and
maintenance of the public areas of the CCNY Libraries and grounds. Supervised either directly or
indirectly the selection of materials for all media based on library's collection development policy.
Acted as a member of Library Leadership and performed the functions of the Assistant Dean of
Libraries in the absence of the Chief Librarian. Represented the Library at appropriate University
functions. Provided reference service at the main reference desk.
Chief of Reference/Assistant Librarian 6/07-10/11
Created the Library's first Knowledge Management system through Google Sites for all library

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departments. System was used to document local policies and procedures. Designed and
conducted website usability study to improve the Library's website. Created subject pages in
LibGuides for the subject areas of Psychology, Reference and Legal Studies. Digitized images and
co-authored exhibit using materials from the Special Collections division. Managed the
Ask-A-Librarian email service in addition to answering reference questions in the subject areas of
Psychology and general reference. Developed and led the annual Professional Development Day
training for twenty-five library faculty. Scheduled and ran weekly/monthly staff meetings.
Collected and reported annual reference desk usage statistics. Scheduled reference librarians for
reference desk service. Trained reference librarians and interns on reference desk policies and
procedures. Created signs for public areas within the library. Ordered and maintained supplies for
reference office and public reference desk. Reviewed and submitted time sheets for the reference
division. Provided collection development in the areas of Psychology, Reference and Law & Legal
Studies.
Reference Librarian/Instructor, 2/07-6/07
Reporting to the Chief of the Reference Division, provided reference service and assistance,
information literacy instruction as part of the Instruction Team, and collection development in
Psychology. Developed web site content in assigned area of psychology, developed user education
materials, and attended Psychology departmental meetings to promote the Library and develop
relationships with the psychology faculty. Provided services related to exhibit coordination,
answering Ask-a-Librarian queries, Instruction scheduling, Archives back-up and students with
disabilities.
New York University
Adjunct Assistant Curator Reference Librarian, 9/09-08/11
Staffed and answered reference questions at the Business & Documents Reference Center and
General Reference Desk of Bobst Library. Assisted patrons in the location of government
documents and use of resources such as Bloomberg Terminals, printer stations, Microfilm/form
reading machines and the computer lab. Made referrals to appropriate subject matter experts.
The Art Institute of Houston
Reference Librarian, 1/06-1/07
Under the supervision of the Dean of Academic Affairs and in collaboration with the Director of
Learning Resources, the reference librarian ensured school library functions and services were

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appropriate and properly planned, implemented, and managed. Assisted the school community in
use of the library materials and resources through information literacy and instruction programs as
well as reference and research support. Assisted the school community with use of academic
support services and technology including test supervision, parking permit sales, student portals,
learning management systems, and others.
United States Air Force and Air National Guard
Personnel Officer, 6/03-5/08
Reviewed and tracked annual performance evaluations and decorations for 300+ Airmen.
Scheduled and conducted training session for supervisors on how to improve performance report
writing and reduce delays in the submission process which contributed to the 100% yearly on-time
rate for performance reports and decorations. Maintained office records and Personal Information
Files under strict confidentiality and government records management regulations. Recorded and
disseminated meeting minutes to squadron officers. Advised Commander and supervisors on
Airmen promotion eligibility requirements each month as well as assisted in the preparation of
necessary promotion documents. Advised the Commander and supervisors on negative employee
personnel actions by working with the Judge Advocate General's office and military guidelines.
Provided squadrons with force protection skills and facility management which improved the
effectiveness of its training in preparation for the 2007 Headquarters, Air Mobility Command's
Operational Readiness Inspection. In-processed new squadron members and out-processed
members who were retiring or separating from the military. Advised members on military health,
legal, and retirement benefits. Administered random drug testing notifications according to strict
guidelines. Tracked and reported annual employee leave and vacation schedules. Accurate Report
of Surveys reporting led to an efficient processing as well as flawless data submissions to
Headquarters, Air Force Reserve Command. Organized and ran the monthly Commander's Call
which included event location reservation, creation and presentation of awards (certificates,
plaques, trophies.)
PUBLICATIONS
Taylor, Shea A. (2012) "Butoh: a bibliography of Japanese avant-garde dance", Collection
Building, Vol. 31 (Iss: 1), pp.15 - 18.
INFORMATION LITERACY COURSES TAUGHT
Art History (Graduate Level), Corporate Communications, Freshman Inquiry into Writing

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Seminar, Experimental Psychology, Psychology of Immigration, Psychology: Unconscious Ways
of Knowing, Psychopathology in Literature & Film, Erotic Attraction and Romantic Love, English
210 (College Now), English Composition, and Harlem: Changing Streetscapes
EXHIBITS
"What Not To Wear: Rites, Ranks and Regulations "
"In Good Company: Celebrating 70 Years of Women Faculty"
PROFESSIONAL MEMBERSHIPS/ACTIVITIES
American Library Association
Association of College and Research Libraries
Library Association of the City University of New York (LACUNY) 2007-2012
 served as Secretary on the Executive Council, 5/9-6/11