Shalisha Erenberg is an experienced program and project manager with a strong focus on communication, leadership, and client satisfaction, currently working at senior living communities. She has led successful initiatives across non-profit organizations and has a proven track record of increasing enrollment and revenue while managing substantial budgets. Erenberg holds an MBA and multiple degrees in French literature, complemented by multilingual capabilities and a dedication to fostering positive stakeholder relationships.

1. Shalisha Erenberg
3150 N. Sheridan Rd. #22C, Chicago, IL 60657
773-701-0232
Shalisha.Erenberg.Program@gmail.com
www.linkedin.com/in/shalishaerenberg
Program management bio:
Articulate a clear and exciting message consistently and energetically. Link all projects to the overall mission and
overarching goals of the program. I’m a visionary leader who never loses site of how a program impacts the business.
Place resources and people where they will best succeed and flourish. My goal is to bring out the best in others and my
happiest and most successful days are those where stakeholders are pleased and my team members are praised
because of the amazing job they’re doing.
Qualification Brief:
Experienced, energetic and patient project/program manager with notable ability in conflict resolution
 Impressive talent in strengthening communication between departments, employees and management while
increasing overall productivity
 Highly effective communicator with ability to clearly present concepts, regardless of complexity, to broad spectrum
of individuals
 Collaborative, creative and strategic approach to contributing new ideas and/or modifying existing concepts for
improvement
 Dedicated to quality client service and achieving complete customer satisfaction
 Outstanding verbal and writing skills
 Languages include English, French and Spanish
Professional Experience:
The Clare & SelfHelp Home – Chicago, IL (senior living communities) June 2017 – Current
Engaged and active residents ofThe Clare enjoy what Chicago has to offer and give back to the communityin which they live. The
SelfHelp Home is a caring communitythat ensures residents’ comfort.Residents hail from all over the world and have incredible s tories
to share.
 As a cantorial soloist, lead Sabbath services for Jewish residents – through singing and prayer
 Research and prepare a teaching on the weekly bible reading and give a historical explanation and background on
certain prayers and liturgical music included in the service
 Engage residents in learning, exploring and rediscovering their tradition, heritage and roots
JCC Chicago – Skokie, IL (non-profit organization) 2011 – 2012
Provides quality experiences that enrich the lives of 24,000 individuals,families and the communityat large. JCC's award-winning and
innovative programs are designed to meetthe needs ofeveryone from infants to adults.
 Met with management and assessed donor and Board recommendations to implement strategy for newly-created
program
 Led team of 11 specialists to deliver new agency-wide program to over 4,000 clients and staff
 Articulated vision and goals of program to all stakeholders including team members, directors at all sites and C-Suite
 Coordinated cross-functional teams on project deliverable to 3,000 clients
 Managed operating budget of $100,000; negotiated deals to deliver superior programs and professional development
for 200+ staff
 Developed metrics to measure success of program and ensure timely and effective feedback to all team members
 Increased enrollment, client retention and revenue by 9%, hitting target rates prior to expected date
 Streamlined all JCC sites to ensure implementation of shared platform and standardization
HaZamir Chicago – Chicago, IL (non-profit organization) 2008 – 2013
Established 24 years ago,HaZamir is a network of choral chapters across the United States and Israel that provides teens with a high
level choral programs.HaZamir transcends boundaries,giving teenagers a valuable and rare experience as an opportunity to forge
close bonds and unite in a common goal.
 After understanding mission of organization, assessed local market and built the Chicago chapter in partnership with
international executive director
 Targeted key players and met with organizations to promote mission and brand

2.  Communicated vision; recruited new members and increased participation 100% in first three years
 Organized local fund development and managed budget
Independent Consultant – Chicago, IL 2010
WTCI fosters business connections and increases international trade through events,networking and programs.WTCI’s goal is to meet
the universal challenge ofAmerican businesses,especiallysmall-to-medium sized businesses,and transform them into better foreign
traders through regional job growth and professional development.
 World Trade Center of Illinois – Organized Latin American conference in partnership with Northeastern Illinois
University
o In partnership with Director, strategized goals and communicated vision of conference to team members
o Facilitated multiple new business relationships across industries and countries
Deloitte – Chicago, IL 2002 – 2006
Largestglobal professional services firm with revenues of$36.8 billion.Deloitte provides audit,tax, consulting,enterprise risk and
financial advisoryservices with more than 244,400 professionals globally.Deloitte’s dedicated professionals throughoutthe world
collaborate to provide audit& assurance, consulting,risk and financial advisoryand related services to selectclients.
 Communicated project scope and vision, getting team working together toward common goal
 Recruited team leaders; delegated responsibilities based on assessment; ensured tasks executed within budget
 Built trust through consistency in meetings and feedback; garnered 80% participation rate across five departments
 Promoted and marketed interdepartmental service line to over 100 internal clients, increasing usage of our services
Education:
 University of Chicago Booth School of Business – Chicago, IL
MBA in Management, Entrepreneurship and Strategy
 University of Illinois – Champaign-Urbana, IL
MA in French Literature
 University of Chicago – Chicago, IL
BA in French Literature (with Honors)
Skill Keyword Summary:
Program management project management organize director development training budget leadership communicate
develop coach motivate lead strategy planning drive growth manage collaborate supervise measure make decisions
deliver operations liaison administrator coordinate build project planning business analysis requirements gathering
program management portfolio management resource management curriculum development design team building
organizational development engagement strategic guidance