This document discusses mobile computing and commerce. It defines mobile computing and commerce, describes major applications of mobile commerce including financial services and location-based services. It also discusses technologies underlying pervasive/ubiquitous computing such as RFID and wireless sensor networks. The document outlines different types of wireless networks from short to long range and highlights security threats to wireless networks.

1. Mobile Computing &
Commerce

2. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Learning Objectives
• Define mobile computing and mobile commerce.
• Discuss the major M-commerce applications.
• Define pervasive computing and describe two
technologies that underlie this technology
• Describe wireless networks according to their
effective distance
• Discuss the four major threats to wireless
networks.
2 N.Karami, MIS-Spring 2012

3. Opening Case
• Mobile checkstand
• Personal scanner
• Employee handheld devices
• Cart-mounted tablet PC
• Wi-Fi access

4. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Mobile Computing
• Mobile computing: refers to real-time, wireless
connection between a mobile device and other
computing environments, such as the Internet and an
intranet.
• The characteristics, mobility and broad reach, create five
value-added attributes that break the barriers of
geography and time:
– Ubiquity
– Convenience
– Instant connectivity
– Personalization
– Localization of products and services
4 N.Karami, MIS-Spring 2012

5. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
The Landscape of Mobile
Computing and Commerce
5 N.Karami, MIS-Spring 2012

6. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
What is Mobile Commerce?
• Transactions and payments conducted in a non-PC-based
environment
• The transmission of user data (e.g., e-mail, spreadsheet)
without wires
• The management of the processes that handle the product or
service needs of a consumer via a mobile phone
• Use of wireless devices to facilitate the sale of products and
services, anytime, anywhere
 The development of m-commerce is driven by the following factors:
 Widespread availability of mobile devices
 No need for a PC
 The “Cell phone culture”
 Declining prices
 Bandwidth improvement
6 N.Karami, MIS-Spring 2012

7. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Example of Mobile Commerce
7 N.Karami, MIS-Spring 2012

8. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Example of mobile commerce
Car key and the
Speedpass
8 N.Karami, MIS-Spring 2012

9. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Mobile Commerce
Applications(1)
• Financial Services
– Mobile Banking
– Wireless Electronic Payment Systems
– Micropayments
– Mobile (Wireless) Wallets
– Wireless Bill Payments
• Accessing Information
– Mobile Portal
– Voice Portal
9 N.Karami, MIS-Spring 2012

10. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Mobile Commerce
Applications(2)
• Location Based Applications
– Shopping from Wireless Devices
Some shopping applications include:
• Restaurant chains enabling consumers to place an order
for pick up or delivery virtually any time, anywhere.
• eBay offers “anywhere wireless” services as does
Amazon.com
• Purchasing movie tickets by wireless device
– Location-based Advertising: Location-sensitive
advertising
10 N.Karami, MIS-Spring 2012

11. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Mobile Commerce
Applications(3)
Location-based commerce (l-commerce) refers
to the delivery of advertisements, products and
services.
• The l-commerce services revolve around five key areas:
– Location: determining the basic position of a person or a
thing (e.g., car or boat).
– Navigation: plotting a route from one location to another.
– Tracking: monitoring the movement of a person or a thing
(e.g., a package or vehicle).
– Mapping: creating maps of specific geographical locations.
– Timing: determining the precise time at a specific location.
11 N.Karami, MIS-Spring 2012

12. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Telemedicine
Telemedicine predicted in 1924
and today….
12 N.Karami, MIS-Spring 2012

13. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Telemetry Applications
• Telemetry is the wireless transmission and
receipt of data gathered from remote sensors.
– Technicians can use telemetry to identify
maintenance problems in equipment;
– Doctors can monitor patients and control medical
equipment from a distance;
– Car manufacturers use telemetry for remote vehicle
diagnosis and preventive maintenance.
13 N.Karami, MIS-Spring 2012

14. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Medical & Automotive
Telemetry
The OnStar
system from
GM
14 N.Karami, MIS-Spring 2012

15. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
The Aware System
Telemetry in the trucking industry
15 N.Karami, MIS-Spring 2012

16. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Pervasive Computing
• Pervasive Computing (Ubiquitous computing)
Radio frequency identification (RFID)
Wireless sensor networks (WSNs)
16 N.Karami, MIS-Spring 2012

17. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Various RFID Tags
17 N.Karami, MIS-Spring 2012

18. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
RFID Dust by Hitachi
Human hair
18 N.Karami, MIS-Spring 2012

19. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
RFID tracking tag from the movie
“Mission Impossible”
19 N.Karami, MIS-Spring 2012

20. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Small RFID Reader and Tag
20 N.Karami, MIS-Spring 2012

21. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
RFID at Selexyz
RFID tag on book
RFID reader at Selexyz
21 N.Karami, MIS-Spring 2012

22. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
RuBee
A RuBee tag
RuBee signals will go through
metal and liquids, where RFID
signals will not
22 N.Karami, MIS-Spring 2012

23. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Wireless Sensor Networks
(WSNs)
Mote
23 N.Karami, MIS-Spring 2012

24. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Inrix Traffic System
24 N.Karami, MIS-Spring 2012

25. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
25 N.Karami, MIS-Spring 2012

26. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Wireless Computer Networks &
Internet Access
 Short range wireless networks
 Bluetooth
 Ultra-wideband
Near-field Communications
 Medium range wireless networks
 Wide area wireless networks
26 N.Karami, MIS-Spring 2012

27. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Bluetooth Devices
27 N.Karami, MIS-Spring 2012

28. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
FitSense: A Personal Area Network
28 N.Karami, MIS-Spring 2012

29. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Near-field Communications in
Action
29 N.Karami, MIS-Spring 2012

30. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Medium Range Wireless
Networks
Wireless fidelity (Wi-Fi)
Wireless access point
Hotspot
Wireless network interface card
30 N.Karami, MIS-Spring 2012

31. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
A Wi-Fi Hotspot
31 N.Karami, MIS-Spring 2012

32. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Wi-Fi at McDonalds
32 N.Karami, MIS-Spring 2012

33. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Example of a Mesh Network
A mesh network
from Meraki and
one node
33 N.Karami, MIS-Spring 2012

34. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Wide-Area Wireless Networks
• Cellular Radio
– 1st Generation
– 2nd Generation
– 2.5 Generation
– 3rd Generation
• Wireless Broadband or WiMax
34 N.Karami, MIS-Spring 2012

35. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
A Wi-Max Hotspot
Golden
Gate bridge
35 N.Karami, MIS-Spring 2012

36. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Wi-Max in Tehran
36 N.Karami, MIS-Spring 2012

37. Management Information Systems
Mobile Commerce
Graduate School of
Management & Economics
Wireless Security
Four major threats
– Rogue access point
– War driving ( http://www.wardriving.com/)
– Eavesdropping
– RF (Radio frequency) jamming
37 N.Karami, MIS-Spring 2012