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Uploaded bySerena Ackerman, MSW
Serena's Resume
Serena Ackerman has experience working in hospital, clinical, and criminal justice settings. She has a Master's degree in Social Work and Bachelor's degrees in Psychology and Criminal Justice. Her experience includes providing counseling to patients and families at a children's hospital, facilitating support groups, and assisting probation officers. She is CPR and First Aid certified with strong interpersonal and crisis intervention skills.
Serena's Resume
- 1. Serena I. Ackerman 5581Coach House Cir. Unit A, Boca Raton, FL 33486 (954) 732-2812 ∙ Serenaackerman95@yahoo.com EDUCATION Florida State University Tallahassee, Florida Master of Social Work May 2015 Overall GPA: 3.9 Florida Atlantic University Boca Raton, Florida Bachelor of Arts December 2011 Double Major: Psychology and Criminal Justice University Dean’s List RELEVANT Arnold Palmer Hospital for Children Orlando, Florida EXPERIENCE Patient and Family Counseling Intern January 2015-April 2015 • Provided therapeutic services for patient and families in all units of the hospital, including the ED, PICU, Special Care, Ortho Neuro, and Acute Pediatrics • Assisted patients and families in coping with their child’s illness and hospital stay as well as emotional impacts or life challenges they may have been facing • Assisted in dealing with medical fears, mental health issues, family conflict, child behavioral problems, and/or bereavement/grief • Performed comprehensive biopsychosocial assessments to assess needs and functioning • Initiated reports to Florida’s Department of Children and Families when necessary, and maintained ongoing communication with Child Protective Investigators throughout the child’s hospitalization • Maintained open communication with the healthcare team and provided input for patient’s needs Apalachee Center, Inc. Tallahassee, Florida Admissions/Discharge Coordinator Intern January 2014-May 2014 • Worked on the PATH (Positive Alternative to Hospitalization) unit with uninsured Baker Acted psychiatric clientele, including adults, geriatrics, and children • Completed thorough biopsychosocial assessments, addressing patient’s needs to create appropriate treatment plans • Facilitated daily therapeutic support groups, addressing life skills for managing life challenges and psychiatric illness more effectively • Provided case management services, linking clients to resources in the community Fair Oaks Pavilion at Delray Medical Center Delray Beach, Florida Psychology Intern August 2010-April 2012 • Engaged and interacted with psychiatric patients on the geriatric, adult, and chemical dependency units • Assisted the recreational therapist in conducting therapeutic groups • Observed electro-convulsive therapy
- 2. • Assisted withwriting and charting notes on patient’s performances and observed behaviors in groups Department of Juvenile Justice Delray Beach, Florida Criminal Justice Intern Sept 2011-Dec 2011 • Shadowed and assisted Juvenile Probation Officers with their daily duties, such as with providing community-based interventions for the children • Visited the Juvenile Detention Center; observed and interacted with juveniles during daily activities • Observed disposition and adjudication court hearings, gaining knowledge on these processes • Prepared and maintained paperwork for court procedures, state commitments, and case maintenance PROFESSIONAL Drug Abuse Foundation Delray Beach, Florida EXPERIENCE Clinical Support Technician March 2012-June 2013 • Provided constant supervision and support for detoxification and residential clients, many with dual diagnoses, monitoring and reporting behaviors • Completed daily observation and milieu noted to assist therapists with treatment plans • Provided support activities to clients to ensure that the clinical environment was conducive for therapeutic regimen • Accompanied clients to daily AA/NA meetings and therapeutic groups SKILLS/ CERTIFICATIONS • American Heart Association CPR & First Aid Certified • High level of interpersonal skills, allowing ease of working with diverse populations and multidisciplinary teams • Skillful in handling situations requiring crisis intervention • Experience working in hospitals and other medical settings; aware of medical terminology • Experience assisting patients with dual diagnoses and performing appropriate therapeutic techniques