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The easiest way to automate online returns
angel.co/send4 | 500@send4.com.br
$400KARR
In the past 4 quarters
ZEROCHURN
+100RETAILERS
angel.co/send4 | 500@send4.com.br
Expectation Reality
angel.co/send4 | 500@send4.com.br
90
DAYS
200M
ONLINE SHOPPERS
Too many manual procedures = Inefficiency
CALL CENTER BACK OFFICE REFUNDSHIPPING WAREHOUSE
angel.co/send4 | 500@send4.com.br
EXCEL
Returns as easy as 3 steps
angel.co/send4 | 500@send4.com.br
44%
UPSELL
21x
ROI
Extra revenue through returns
2x
STORE
CREDIT
angel.co/send4 | 500@send4.com.br
*Quarterly ARR, on pace to
TT/DDD
angel.co/send4 | 500@send4.com.br
ARR QoQ Growth
121% $400K
4Q1Q 2Q 3Q NOW
$250K
$185K
$125K
$60K
Leo Frade
COO
+5yrs E-comm Last Mile
Cristian Trentin
angel.co/send4 | 500@send4.com.br
4 startups & 1 successful exit
CEO
+18yrs Product Mgmt, MKT & Sales
angel.co/send4 | 500@send4.com.br
Are you interested in returns?
$400KARR
ZEROCHURN
+100RETAILERS

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Send4 - Batch 25 Demo Day

Editor's Notes

  1. We are the SaaS platform that, just in the past year, helped Brazilian retailers to automate more than 100K online returns
  2. More than 100 brands are totally relying on us to automate their online returns; By relying, I mean that once they use our platform; we make their life so much better, that they simply can't go back! And that's why we have reached so fast $400K on ARR!
  3. Everything start at the so called, Moment of Truth: That nice new shirt, finally arrives, and oppzzz... looks like you've grown faster than the delivery… I know… it happens to me all the time!
  4. But to put things into perspective, for more than 200M online Shoppers in Latam, this is just the beginning of a huge nightmare. They might wait more than 90 days to get their money back. If they get it back!!
  5. The point is….. the returns process, depends on so many different teams and manual procedures, that it's impossible for them to be efficient enough to match online shoppers expectations. That's a Frustration Machine running on Excel!!!
  6. But we have built the Satisfaction machine. We enable any kind of retailers to handle returns just the way they sell, in 3 very simple steps.
  7. More than that, we are helping them to influence consumers, to get store credits instead of cash refunds, and engage them to buy again and the best, spending more money! This a whole new way of doing it!
  8. And that explains this remarkable growth! 121% QoQ, through outbound sales, that's fucking hard! We are very proud of that!
  9. Me and my partner spent great part of our lives building tech companies in different parts of the world, and we are the right guys to grow this market!
  10. I looooovee RETURNS! I guess everybody here loves financial ones too, right? So, come talk to me, I will be very happy to tell you more about what we are doing. Thank you!