The document discusses making referrals for private duty home care as an alternative to institutional care, noting the growing demand for home care services due to an aging population and increasing chronic conditions, and provides information on determining care needs, the types of non-medical and personal care services available, staff qualifications, and how to contact the home care agency.

1. Making referrals for home care

2. The growing demand for care As the aged in the population increases, as life expectancy increases, as those with chronic conditions increase, so will the need for care increase. The need for private duty home care continues to grow. Understanding how to incorporate private duty into your referral system will help both you and your patients.

3. Home Care Trend The trend towards in-home care is growing rapidly in the U.S. As people seek ways to avoid institutionalized care, the increase in home health care and non‑medical home services is quickly taking the place of traditional care options such as nursing homes.

4. The Continuum of Care The only choices for anyone who has a short or long term care need are either to stay in one’s own home with assistance or to move elsewhere: a family or friend’s home a nursing home an assisted living or continuing care situation

5. The best argument for staying at home with care is: Delivered correctly, home care is a humane and compassionate way to deliver care and supportive services. Home care can reinforce and supplement the care provided by family members and friends. Home care can help maintain the recipient's dignity and independence in the least restrictive care setting.

6. Private Duty Home Care The private duty home care model has grown to be a substantial part in the continuum of care, providing an alternative to institutionalization for those who understand who is eligible and how to make a correct referral for care.

7. “Because the Best Care is Home Care”® The benefits of long term in-home care Comfort Convenience Continuity Familiarity Safety Freedom Flexibility

8. Who utilizes private duty home care? Those with the financial resources to make choices for their care Those whose families accept the financial responsibilities of paying for care Those with long term care insurance coverage Those who use reverse mortgages or Veteran’s benefits to cover care

9. Home Care Models Home health agencies, non-medical home care agencies, and hospices are known collectively as “home care organizations”. Medicare's enactment in 1965 greatly accelerated the growth of in-home health care. The increased life span and the ensuing aging of America are creating a population with unprecedented needs for home care.

10. Referring Clients to Quality Private Duty Care The private duty industry is growing at a rapid rate and chances are that you will refer patients for private duty care. By understanding private duty services, you can help create a positive and safe experience for your patients who require home care not covered by public funds.

11. “Because the Best Care is Home Care”® Private duty care is provided in the comfortable and familiar surroundings of the patient’s home. Home care allows patients to retain independence and dignity. Home care allows patients to retain the continuity of established daily routines. Home is where family and friends can easily visit. Home is where most people prefer to live.

12. Activities of Daily Living (ADL) Examples Examples of non-medical services: Dressing Walking Eating Grooming Meal prep These fall under personal care and not non-medical: Bathing Transferring from bed or chair Toilet use

13. Instrumental Activities of Daily Living (IADL) Examples For non-medical services: Use of the telephone (look up numbers, dial, answer) Traveling via car or public transportation Food or clothes shopping (regardless of transport) Meal preparation Housework (laundry and light housekeeping)

14. Determining Care Needs The key determinant as to whether or not 24 hour care is needed is the patient’s ability to get up out of bed and to the toilet. If this cannot be done, then round-the-clock assistance is most certainly needed. Deciding on home care or institutional care at this point is a cost benefit analysis.

15. Personal Care Services Providing personal care services means providing a slightly higher level of care and helping patients with basic grooming and other “hands-on” Activities of Daily Living.

16. Personal Care Services Include: Homemaker/Companion (Non-Medical) Services, plus Hands on Support with Activities of Daily Living Ambulation Feeding Transfer Bathing, Grooming, Mouth and Skin Care Incontinence Care Medication Assist with Self Administered Meds Observation/Vital Signs Reporting

17. Who Can Benefit From Non-Medical Care? Non-medical care is ideal for people: With limited mobility or who are prone to falling Recovering from a sickness or illness Suffering from early stages of Alzheimer’s or a dementia Who are isolated and withdrawn Who feel overwhelmed by their daily responsibilities Who are currently living in an assisted/independent living facility and would like additional care beyond what is already provided to them

18. Scope of Services We provide an array of services meant to provide comfort, support and safety for our clients. Some of our services include: Meal preparation Light housekeeping Laundry Grooming & dressing supervision Incidental transportation To and from doctor’s appointments, grocery shopping, visits with family and friends Medication reminders Socialization & support

19. Scope of Services We provide the high level of service our customers expect and demand. Our services are personalized to make certain that our clients receive the “right” care. We perform free in-home assessments. Our helpful staff is on-call 24 hours a day 7 days/week. We provide respite for our live-in caregivers.

20. Our Flexible Approach We recognize that everyone has different needs, which is why we offer short term and long-term solutions to fit the changing needs of our clients. We will provide service for as little as a few hours a day, to short term or long term 24 hour live-in care.

21. Our Flexible Approach Hourly Care Can be provided for a minimum of 15hours per week for clients who require minimal support. Or a minimum of 3hours for a one-time visit. Or as much as 24 hours a day for clients who require around the clock supervision.

22. Our Flexible Approach Respite Care Being a family caregiver can be physically and emotionally tiring. We give the caregiver the short break needed to recharge batteries. Respite care can be provided on an hourly or live-in basis.

23. Our Flexible Approach 24 hour Live-In Care If daily supervision and assistance is required or the patient would enjoy the company & socialization of a loving caregiver, live-in care may be the right option. Short term respite live-in care can also be provided.

24. Our Caring Staff All of our caregivers are carefully screened to ensure the safety of our clients Our screening process entails: Benchmark behavioral assessment screening tool A personal interview Referral checks – written & verbal Criminal background checks Department of Motor Vehicle (DMV) check All of our caregivers are bonded and insured and have extensive specialized training

25. Our Caring Staff We recognize that some clients have unique requirements, which is why all of our caregivers undergo specialized training to help them understand and communicate effectively with people suffering from: Early stage Alzheimer’s disease or dementia Aphasia Hearing loss We provide visual and verbal training followed by written testing. Caregivers receive a certificate verifying that they have successfully completed the training process.

26. Special Services We also offer a variety of “Special Services”. All “Special Services” require a minimum of 3hours of continuous care Our “Special Services” include: Organization Technology Assistance Social Networking Assistance with 3rd party scheduling Holiday assistance

27. PERS Units PERS stands for: Personal Emergency Response System We are authorized dealers for First Call Medical Monitoring. Which provides push button access to immediate medical assistance. It is ideal for people who want to maintain their independence by living at home but want the security and peace of mind of knowing that emergency help is available 24 hours a day.

28. Companion Connection Senior Care Rilax Home Care, LLC. is a member in good standing of Companion Connection Senior Care, a national membership organization of non-medical home care agencies. All member agencies have access to recognized experts in the field of home care, as well as the most current educational resources enabling us to provide the highest level of care to our customers.

29. Contact Us Today To refer a patient for care, please contact us via phone, website or email. Phone: 614-985-3764 Email: info@rilaxhomecare.com Website: www.rilaxhomecare.com