Digital Marketing Agency SM3 provides various digital marketing services like SEO, web development, social media marketing, and content creation to help companies increase their online presence and sales. It has a team of over 30 marketing and IT professionals with over 15 years of combined experience. Some of its existing clients include Mandiraa Entertainment, JD Diamonds, Mooshfit, and Piramal Realty for projects like app development, content creation, video production, and lead generation. The company follows a sales process that includes market research, identifying target audiences and customer pain points, developing strategies, and segmenting leads through different stages of the marketing funnel. It has various departments like social media, content, HR, finance, IT, and project

1. Digital Marketing Agency

2. 01
Our company and services
Brief introduction and
explanation of services
Table of
contents
02
Sales process
Steps involved in our sales
process
03
Business functions
Brief overview of our
departments
04
Customer Relations
Reasons you should stay
connected to us

3. SM3 Digital is a Mumbai Headquartered Digital Marketing Agency providing marketing and development services to a
company like yours to create and develop an online presence to increase sales.
We are a combination of an ecstatic team of skilled IT professionals and Marketing Experts.The core team has a
combined experience of over 15 years in Digital Marketing & IT Solutions.
With the background of an amazing 5 years Journey, 30 membered team, 50+ clients and 150+ projects executed so far.
About us

4. Our
company’s
numbers
5,000,000+
Spent on Ads
700+
Campaigns
50+
Happy clients

5. Company
numbers
50000000+
Visitors attracted

6. Existing
Clients
Mandiraa Entertainment
Project Logo animation
Content
development
JD diamonds
Project Content Creation
International
Marketing

7. Existing
Clients
Mooshfit
Project
App
Development
Website
Development
Content
Creation
Piramal Realty
Project Video Shoot Lead Generation

8. Search Engine Optimization
SEO generates higher keyword rankings
on Google.
Web Development
Our
Services
The website of your business becomes
the first touch-point for any consumer.
Social Media Marketing
Grow your page likes and following across
popular channels.

9. Email Marketing
Email marketing is a great way to generate
leads.
Re-targeting
Our
Services
Retargeting is a typical form of Behavioral
targeting.
Content generation and optimization
Analysis of a website and finding ways to
increase conversions.

10. Our pricing
depends on
And many other factors
Your target audience
Services you require
Your goals
01
02
03
04

11. Sales
Process

12. ➔ First we study the market and divide into segments based
on the industry. Then a study all the industry and evaluate
where will be demand of growth will be more.
➔ E.g In pandemic real estate developers needed to do more
marketing to increase residential property sales in outer
city areas.
Market
research

13. Market
Research
➔ Then via communities, events, websites & survey we
see what are the pain points related to marketing that
our potential customers are facing.
➔ Once we have located multiple problem or pain
points, we create a Marketing strategy to resolve
those issues with our services.

14. ➔ Based on the Market research and keeping with the
intel that we gather, set the set our Target Audience
and define the location, Demographics, Behavior and
Interest.
Target
Audience

15. ➔ We follow the method of taking the traffic or impressions
that we gain through a funnel.
➔ Once the campaign starts all the future potential clients
are at the top of the funnel which is called the awareness
stage.
➔ This is where everyone based on our target audience
sees our ad 1.
Segmentation

16. ➔ Whoever, clicks on the ad and lands on the landing page
enters the stage 2 which is interest stage, once a person
lands on the landing page we put pop up to ask them to
leave their contact details and we also track them via
google analytics and see where they go on the site and
how much time they spent based on that we separate the
highly interested with not so interested.
Segmentation

17. ➔ People who fill the contact form or contact us from website
or spent more than avg time on the site, enters the decision
stage. This is the more important stage for us as we get in
touch with the company and discuss how we can provide our
service and what are their needs and wants.
➔ This is where we discuss and create foundation to take a
decision to work with us in future
Segmentation

18. ➔ When everything is discussed and the client have the
required details like Plan of Action, strategy, idea, budget,
etc. The client enters the Action stage.
➔ This where we negotiate with the client and discuss how
we can make them more comfortable.
➔ Once we meet in the middle or the company likes our
proposal, we are in business with them.

19. ➔ The lost leads which did not show much interest or were lost at
stages of the funnel are sent back on the top of the funnel with a
different a ad to show.
Re-Targeting

20. 1. Social Media Marketing Department
2. Content creation and production department
3. Human Resources Department
4. Account and Finance Department
5. IT Department
6. Project Management Team
Functioning of
our company

21. ➔ Interaction with Target Market
➔ Improve Responsiveness
➔ Competition
➔ Find Customers
➔ Social Environment
➔ Online Presence
➔ Communication and Branding
Social Media
Marketing
Department

22. ➔ A content team is responsible for the ideation, creation,
optimization and distribution of your company's content
marketing efforts.
➔ Whether you're a small business, agency, or big brand,
having an effective content team is an integral part of your
content marketing success.
Content
creation and
production
department

23. ➔ The human resources department is set of individuals who
make up for the business of an organization, business
sector or an economy.
➔ Terms that can be used for this are:
• Manpower
• Talent
• Labour
• People
Human
Resources
Department

24. ➔ The department make sure that it manages its money and
give the government money and back out.
➔ They have to plan, organize, auditing, accounting for
controlling and its company finances.
Account and
Finance
Department

25. The IT support department is people who make sure within a
business are:
➔ Make sure the network is up and running at its best
➔ Fix computers within the business
➔ update computers when needed
➔ They get the materials to fix a computer
➔ They have to find out where to get the parts to fix a
computer.
IT
Department

26. ➔ Prioritizing project demands and tasks.
➔ Tracking hours spent against the budget available,
ensuring the project is completed with the allocated
resources (and facilitating approvals for more if it can’t)
➔ Managing client expectations.
➔ Allocating resources and deciding where time is spent by
the team.
➔ Recognizing and troubleshooting issues.
Project
Management
Team

27. Customer
Relations
Loyalty is key to the our future
Our presence in the market.
Brand image
Making your user base find more leads for you
Turning clients into promoters
A brand is recognized as an authority
Creating great content aimed at
a specific target

28. ● Brand Values
● An extraordinary customer experience
● Convenience
● Improving customer communication
● Personalization
● Sustainable, predictable, and profitable growth
● Handling all your grievances
Why
Choose
us?

29. Conclusion
“we believe in making a
client and not a sale”

30. Thank You!