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B2B
LEAD GENERATION
Sales Lead Generation
2
Your
Customers
today
Potential
customers
who are aware
of your
business
?
What’s the best way
to connect and
convert potential
customers who are
not aware of your
company?
Potential
customers
who don’t
know about
your business
Content
1. What problem are you trying to solve?
2. Inbound vs Outbound Lead Generation
3. Structure for your lead Generation Campaign
4. Account Based Marketing
5. About us
What problem are you trying to Solve?
The Problem
 Businesses need to create a steady
flow of leads to fill their sales
pipeline.
 But for a lot of companies Lead
Generation can be “hit and miss”
with lots of peaks and troughs.
 Companies usually have a clear idea
of who to target and may even have
a database of contacts. However
they are not getting enough
meetings/opportunities.
Goals for Lead Generation
A Repeatable Lead Generation process that is
Predictable
Scalable
Automated
1
2
3
Generate more leads at the top of
the sales funnel using
• Outbound Lead Generation
email, phone, social media,
events
• Inbound Lead Generation
website, SEO, Google pay-per-
click, social media
Use Marketing Automation to
profile and manage these leads
more effectively so more become
‘sales qualified’
€ $ £
Use your CRM system to manage
the sales process / sales team and
convert opportunities to
customers.
1
2
3
4
Goals for Lead Generation
8
Marketing Automation
1. Generate more leads
2. Generate better quality leads (i.e. generate
more 'hot' leads and less 'cold' ones).
3. Ensure we respond to all leads (i.e. that
none of them go un-contacted).
4. Make sure this response happens faster
than at present (e.g. minutes or hours).
5. Ensure we respond to all leads consistently
6. Ensure this response is based on
information we have about the lead, rather
than based on a given sales person's current
location, their workload or their access to
the CRM system or other circumstantial
drivers.
5. Ensure that our longer-term response
(lead nurturing) is effective at driving
engagement with leads – that our
actions increase engagement, not
decrease it.
6. Record sufficient information about
how we manage leads so that we can
analyze our activities and draw
accurate conclusions about how to
improve our approach.
Goals for Lead Generation
Inbound vs Outbound Lead Generation
Inbound (“Nets”) – bring customers to you online.
1
2 Outbound (“Spears”) –identifying prospects and contacting them directly.
3 Referrals –Word of Mouth from your existing customers
Outbound
(“Spears”)
Referrals
(“Seeds”)
Inbound
(“Nets”)
1 2
3
3 WAYS TO ACQUIRE CUSTOMERS
Inbound Lead Generation
 Inbound lead generation means driving
traffic to your website and blog and
capturing the contact details of a
percentage of those visitors.
 It involves a combination of Content
Marketing, Search Engine Optimization,
Social Media Marketing and Website
design. SEO
Content Social
Website
Email
Online
ads
Outbound Lead Generation
 Outbound Lead Generation is engaging with prospects who may not be aware of your product.
OUTREACH FUNNEL
Prepare
Prospect
Define Your “Target Profile”
Identify Target Companies
Generate Contacts
Send Outbound Emails
Monitor Responses
Schedule calls
Begin
Sales
Cycle
New Sales Opps
Closed Deals
Handover to S
Inbound vs Outbound Lead Generation
• If your product category is mature then potential customers will be searching for it online
• For example, CRM is a mature category. People who want a CRM solution will search online for
relevant terms
• So CRM vendors should invest in inbound marketing for online lead generation
• But Inbound may not be a dependable source of leads for some B2B technology companies
• Inbound takes time to set up and requires effort to maintain and increase web traffic
• Inbound also casts a wide net – you will draw in a lot of visitors that do not match your target
profile (e.g. wrong country, wrong industry, wrong role).
• If your product category is new, then potential buyers may not be aware of or searching for your
type of product – there will not be much search traffic
• In that case you will have to reach out to them in a targeted, efficient and cost effective process –
Outbound Lead Generation
• It is fast to set up and easy to maintain a regular outbound rhythm.
• It is primarily email and phone based.
• It provides a good first step to developing relationships with potential customers for complex B2B
sales.
Inbound
Outbound
If your product is new
or may not be enough
web search traffic to
generate online leads
If you are targeting a
highly vertical/niche
market then potential
buyers may not be
aware of or searching
for your type of
product.
Inbound leads (from
your website) tend to
have been looking at
competitor sites. This
means web based leads
can sometimes be
lower quality.
Speed of impact –
you can get an
outbound lead
generation process up
and running and
generating leads
within 7 days.
1
3
2
4
When You Need Outbound
OUTBOUND
PRINCIPLES
Accuracy of
Targeting
Factory type
process
Be “Politely
Persistent”
Email led
Sales
shouldn’t
prospect
2
1
3
4
5 Production-line approach to
lead generation, many
elements automated.
Identify people who are a
good fit, get accurate
contact details.
Make multiple attempts to
contact, don’t give up too
easily.
Automate or outsource low-
skill, repetitive prospecting
tasks such as finding
contact info – don’t have
your sales people do this.
Don’t start with the phone
– only call people who
respond positively to a brief
introductory email.
Key Principles for Outbound
Inbound vs Outbound Lead Generation
Structure for your lead Generation Campaign
1. Who Are You Targeting?
• Who is your ideal customer?
• What is their
• Industry?
• Typical size (staff, revenue)?
• Role(s) - Personas?
• Do they have any other characteristics that help
you target them?
• Can you prepare a list of names?
• What is their “Pain point” – what problem can
you help them solve?
2. What is a lead? – Define with your Sales Team
 Define what is or is not a lead
 Agree when a lead is ready for handover to
sales
 Budget, Authority, Need, Timeframe – BANT
 Sales Readiness - Use Sirius Lead Spectrum
3. What are we selling? – Review your Value Proposition
• From the outside, a lot of products and
services look the same to their potential
customers.
• The more complex the product or service,
the harder it is for buyers to understand
how to differentiate between the available
options.
• You have to make it easy for buyers to
quickly understand how you can help
them and why you are better than your
competitors.
• You do this by defining a clear and
compelling Value Proposition
3. What are we selling? – Review your Value Proposition
WHAT IS YOUR VALUE
PROPOSITION?
• Why should I buy something from you?
• What value do you deliver?
• How quickly can I see the value?
• Why is your product better than
competitors?
• Why is it better than what I do at the
moment?
• A value proposition is a clear statement of
the tangible results a customer gets from
using your products or services.
• It’s outcome focussed and stresses the
business value of what you have to offer
• If you can’t demonstrate superior value
then customers will choose based on price
3. What are we selling? – Review your Value Proposition
4. Execution - Inbound and Outbound Tactics
Inbound Tactics
4a
 Content – Identify what interests your buyers
 Website Design
 Landing Pages & CTAs
 Search Engine Optimization
 Social Media
 Email Marketing
 Pay-Per-Click Ads
 Display Ads
 Retargeting
 LinkedIn Ads
 Integrate with Marketing Automation
Outbound Tactics
4b
 Define Process
 Define Targets
 Build Prospect Database
 Draft email sequence
 Draft telephone scripts
 Execute Process via Email, Phone and Social Media
 Manage responses
 Integrate with Marketing Automation and CRM
Account Based Sales
Account Based Sales Defined
 Account Based Sales (ABS) is a way to focus your sales and marketing
resources on your most important accounts.
 ABS is used to target bigger (higher value) opportunities.
 It helps you navigate and map the buying structure at a target enterprise
where there are multiple participants in the buying decision.
• With ABS we tailor the message to specific accounts
(companies), and use multiple channels (direct mail,
phone, email, social media, ads).
• In ABS campaigns we:
a) Select a set of “strategic” accounts – e.g. 10 or 20
20 high value accounts.
b) We identify a group of people per account that we
expect to influence a purchase decision, based on
their role, location etc.
c) We prepare specific messages tailored to each
group at each organisation.
d) We personalise messages, emails and ads to the
individual recipients.
e) We use a mix of channels to execute the
campaign i.e. direct mail, telephone and email
follow-up.
Account Based Sales Defined
Email
Direct mail
Phone
Social
ABS – Where to Start?
1. Pick Accounts to Target
2. Gather Account Intelligence
3. Find People at those Accounts
4. Prepare Messaging for Accounts
5. Plan Campaign
6. Execute Campaign
7. Measure Results
About Us
About Us
 Motarme provides sales prospecting and
lead generation services to B2B companies.
We automate these services using our own
in-house system.
 We work with Business-to-Business (B2B)
software, technology, industrial and
services companies.
What We Do
 We help you generate sales leads by
identifying prospects that match your target
profile, automating sales emails, tracking
responses, and integrating to your CRM
system.
 We also provide an Account Based Sales
service, where we run a more intense,
focused campaign to contacts at higher
value accounts, using a mixture of direct
mail, phone and social media.
Our Lead Generation Services
Prospect identification and
contact verification
Outbound Email
Prospecting and Running
of your campaign
Account Based Sales, for
highly focused lead
generation at selected
target accounts
THANK
YOU
Motarme Sales and Marketing Technology
E: hello@motarme.com
W: www.motarme.com
Twitter: @motarme

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Motarme - Blog Post - B2B Lead Generation.pptx

  • 2. Sales Lead Generation 2 Your Customers today Potential customers who are aware of your business ? What’s the best way to connect and convert potential customers who are not aware of your company? Potential customers who don’t know about your business
  • 3. Content 1. What problem are you trying to solve? 2. Inbound vs Outbound Lead Generation 3. Structure for your lead Generation Campaign 4. Account Based Marketing 5. About us
  • 4. What problem are you trying to Solve?
  • 5. The Problem  Businesses need to create a steady flow of leads to fill their sales pipeline.  But for a lot of companies Lead Generation can be “hit and miss” with lots of peaks and troughs.  Companies usually have a clear idea of who to target and may even have a database of contacts. However they are not getting enough meetings/opportunities.
  • 6. Goals for Lead Generation A Repeatable Lead Generation process that is Predictable Scalable Automated 1 2 3
  • 7. Generate more leads at the top of the sales funnel using • Outbound Lead Generation email, phone, social media, events • Inbound Lead Generation website, SEO, Google pay-per- click, social media Use Marketing Automation to profile and manage these leads more effectively so more become ‘sales qualified’ € $ £ Use your CRM system to manage the sales process / sales team and convert opportunities to customers. 1 2 3 4 Goals for Lead Generation
  • 8. 8 Marketing Automation 1. Generate more leads 2. Generate better quality leads (i.e. generate more 'hot' leads and less 'cold' ones). 3. Ensure we respond to all leads (i.e. that none of them go un-contacted). 4. Make sure this response happens faster than at present (e.g. minutes or hours). 5. Ensure we respond to all leads consistently 6. Ensure this response is based on information we have about the lead, rather than based on a given sales person's current location, their workload or their access to the CRM system or other circumstantial drivers. 5. Ensure that our longer-term response (lead nurturing) is effective at driving engagement with leads – that our actions increase engagement, not decrease it. 6. Record sufficient information about how we manage leads so that we can analyze our activities and draw accurate conclusions about how to improve our approach. Goals for Lead Generation
  • 9. Inbound vs Outbound Lead Generation
  • 10. Inbound (“Nets”) – bring customers to you online. 1 2 Outbound (“Spears”) –identifying prospects and contacting them directly. 3 Referrals –Word of Mouth from your existing customers Outbound (“Spears”) Referrals (“Seeds”) Inbound (“Nets”) 1 2 3 3 WAYS TO ACQUIRE CUSTOMERS
  • 11. Inbound Lead Generation  Inbound lead generation means driving traffic to your website and blog and capturing the contact details of a percentage of those visitors.  It involves a combination of Content Marketing, Search Engine Optimization, Social Media Marketing and Website design. SEO Content Social Website Email Online ads
  • 12. Outbound Lead Generation  Outbound Lead Generation is engaging with prospects who may not be aware of your product. OUTREACH FUNNEL Prepare Prospect Define Your “Target Profile” Identify Target Companies Generate Contacts Send Outbound Emails Monitor Responses Schedule calls Begin Sales Cycle New Sales Opps Closed Deals Handover to S
  • 13. Inbound vs Outbound Lead Generation • If your product category is mature then potential customers will be searching for it online • For example, CRM is a mature category. People who want a CRM solution will search online for relevant terms • So CRM vendors should invest in inbound marketing for online lead generation • But Inbound may not be a dependable source of leads for some B2B technology companies • Inbound takes time to set up and requires effort to maintain and increase web traffic • Inbound also casts a wide net – you will draw in a lot of visitors that do not match your target profile (e.g. wrong country, wrong industry, wrong role). • If your product category is new, then potential buyers may not be aware of or searching for your type of product – there will not be much search traffic • In that case you will have to reach out to them in a targeted, efficient and cost effective process – Outbound Lead Generation • It is fast to set up and easy to maintain a regular outbound rhythm. • It is primarily email and phone based. • It provides a good first step to developing relationships with potential customers for complex B2B sales. Inbound Outbound
  • 14. If your product is new or may not be enough web search traffic to generate online leads If you are targeting a highly vertical/niche market then potential buyers may not be aware of or searching for your type of product. Inbound leads (from your website) tend to have been looking at competitor sites. This means web based leads can sometimes be lower quality. Speed of impact – you can get an outbound lead generation process up and running and generating leads within 7 days. 1 3 2 4 When You Need Outbound
  • 15. OUTBOUND PRINCIPLES Accuracy of Targeting Factory type process Be “Politely Persistent” Email led Sales shouldn’t prospect 2 1 3 4 5 Production-line approach to lead generation, many elements automated. Identify people who are a good fit, get accurate contact details. Make multiple attempts to contact, don’t give up too easily. Automate or outsource low- skill, repetitive prospecting tasks such as finding contact info – don’t have your sales people do this. Don’t start with the phone – only call people who respond positively to a brief introductory email. Key Principles for Outbound
  • 16. Inbound vs Outbound Lead Generation Structure for your lead Generation Campaign
  • 17. 1. Who Are You Targeting? • Who is your ideal customer? • What is their • Industry? • Typical size (staff, revenue)? • Role(s) - Personas? • Do they have any other characteristics that help you target them? • Can you prepare a list of names? • What is their “Pain point” – what problem can you help them solve?
  • 18. 2. What is a lead? – Define with your Sales Team  Define what is or is not a lead  Agree when a lead is ready for handover to sales  Budget, Authority, Need, Timeframe – BANT  Sales Readiness - Use Sirius Lead Spectrum
  • 19. 3. What are we selling? – Review your Value Proposition • From the outside, a lot of products and services look the same to their potential customers. • The more complex the product or service, the harder it is for buyers to understand how to differentiate between the available options. • You have to make it easy for buyers to quickly understand how you can help them and why you are better than your competitors. • You do this by defining a clear and compelling Value Proposition
  • 20. 3. What are we selling? – Review your Value Proposition WHAT IS YOUR VALUE PROPOSITION? • Why should I buy something from you? • What value do you deliver? • How quickly can I see the value? • Why is your product better than competitors? • Why is it better than what I do at the moment?
  • 21. • A value proposition is a clear statement of the tangible results a customer gets from using your products or services. • It’s outcome focussed and stresses the business value of what you have to offer • If you can’t demonstrate superior value then customers will choose based on price 3. What are we selling? – Review your Value Proposition
  • 22. 4. Execution - Inbound and Outbound Tactics Inbound Tactics 4a  Content – Identify what interests your buyers  Website Design  Landing Pages & CTAs  Search Engine Optimization  Social Media  Email Marketing  Pay-Per-Click Ads  Display Ads  Retargeting  LinkedIn Ads  Integrate with Marketing Automation Outbound Tactics 4b  Define Process  Define Targets  Build Prospect Database  Draft email sequence  Draft telephone scripts  Execute Process via Email, Phone and Social Media  Manage responses  Integrate with Marketing Automation and CRM
  • 24. Account Based Sales Defined  Account Based Sales (ABS) is a way to focus your sales and marketing resources on your most important accounts.  ABS is used to target bigger (higher value) opportunities.  It helps you navigate and map the buying structure at a target enterprise where there are multiple participants in the buying decision.
  • 25. • With ABS we tailor the message to specific accounts (companies), and use multiple channels (direct mail, phone, email, social media, ads). • In ABS campaigns we: a) Select a set of “strategic” accounts – e.g. 10 or 20 20 high value accounts. b) We identify a group of people per account that we expect to influence a purchase decision, based on their role, location etc. c) We prepare specific messages tailored to each group at each organisation. d) We personalise messages, emails and ads to the individual recipients. e) We use a mix of channels to execute the campaign i.e. direct mail, telephone and email follow-up. Account Based Sales Defined Email Direct mail Phone Social
  • 26. ABS – Where to Start? 1. Pick Accounts to Target 2. Gather Account Intelligence 3. Find People at those Accounts 4. Prepare Messaging for Accounts 5. Plan Campaign 6. Execute Campaign 7. Measure Results
  • 28. About Us  Motarme provides sales prospecting and lead generation services to B2B companies. We automate these services using our own in-house system.  We work with Business-to-Business (B2B) software, technology, industrial and services companies.
  • 29. What We Do  We help you generate sales leads by identifying prospects that match your target profile, automating sales emails, tracking responses, and integrating to your CRM system.  We also provide an Account Based Sales service, where we run a more intense, focused campaign to contacts at higher value accounts, using a mixture of direct mail, phone and social media.
  • 30. Our Lead Generation Services Prospect identification and contact verification Outbound Email Prospecting and Running of your campaign Account Based Sales, for highly focused lead generation at selected target accounts
  • 31. THANK YOU Motarme Sales and Marketing Technology E: hello@motarme.com W: www.motarme.com Twitter: @motarme