This document describes three Microsoft Access databases created by Scott M Queen to track various IT systems: an IT ticket tracking system to monitor computer and server incidents, an IT user profile management system to store user account profiles and profiles for various databases, and an equipment maintenance tracking system to record maintenance performed on equipment with details like maintenance date, serial number, and status. Screenshots show views of open tickets, user profiles, and maintenance records that allow viewing data by button selection.

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Scott M Queen PortfolioScott M Queen Portfolio
Databases Created By Scott M QueenDatabases Created By Scott M Queen
- IT Ticket Tracking System- IT Ticket Tracking System
Microsoft Access Databases Created By: Scott M QueenMicrosoft Access Databases Created By: Scott M Queen
- IT User Profile Management- IT User Profile Management
- Equipment Maintenance Tracking- Equipment Maintenance Tracking

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Example Of A (IT) Ticket Tracking System Developed To Track ComputerExample Of A (IT) Ticket Tracking System Developed To Track Computer
Or Server Incidents. View Of Open Ticket Screen.Or Server Incidents. View Of Open Ticket Screen.

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Printable Ticket Forms Available.Printable Ticket Forms Available.

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Ticket (Main-View) Screen Shows All Open Tickets, Closed Tickets Or All ByTicket (Main-View) Screen Shows All Open Tickets, Closed Tickets Or All By
Button Selection.Button Selection.

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IT User Profile For User Accounts And Profile Storage For VariousIT User Profile For User Accounts And Profile Storage For Various
Databases. Printable Forms & Ability To Send Information To New UserDatabases. Printable Forms & Ability To Send Information To New User
Via Email Command In PDF Format.Via Email Command In PDF Format.

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IT User Profile (Main View) Shows Employee ID, Name, Job Titles,IT User Profile (Main View) Shows Employee ID, Name, Job Titles,
Location, User ID, Passwords And Databases.Location, User ID, Passwords And Databases.

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Maintenance Records Module, To Track Maintenance On Equipment ByMaintenance Records Module, To Track Maintenance On Equipment By
Maint Date, Serial No, Cost, PO No, Status And Comments.Maint Date, Serial No, Cost, PO No, Status And Comments.