Paylocity has transformed its user experience (UX) by building a strong UX team and implementing enterprise-friendly practices, leading to improved awards and recognition. The emphasis has been on team development, brand identity, hybrid operating models, and adopting lean UX methods. Key strategies include controlled experimentation, agile development, and an atomic design approach.

1. Scaling
UX
in
the
Enterprise
June
23,
2016

2. Give
us
a
shout
@Paylocity
or
#pcty
Laura Durfee
LDurfee@paylocity.com
Chelsey Madsen
CMadsen@paylocity.com
Myles Phelps
MPhelps@paylocity.com

3. Meet
the
panelists

4. Jason
Ruud
Product
Team
Lead
AKA
“Football
is
life”
AKA
“If
I’m
not
working
I’m
fishing”
jruud@paylocity.com
@jasonr64

5. Garre<
Poli=a
UX
Lead
&
Designer
AKA
“Resident
diehard
Blackhawks
fan”
AKA
“Friend
of
311”
gpoliTa@paylocity.com
@garreUpoliTa

6. Kri
Grenier
UX
Developer
AKA
“ArVst
of
leather
goods
and
foam
weapons”
AKA
“Black
belt
in
Kendo”
kgrenier@paylocity.com

7. Dan
Allen
UX
Developer
AKA
“Diesel”
AKA
“The
guy
that
wins
every
office
drawing
or
raffle”
DAllen@paylocity.com

8. Jayne
Spo<swood
UX
Architect
AKA
“She
changed
her
hair
again”
AKA
“UX
Swiss
Army
Knife”
JSpoUswood@paylocity.com
@superbrainjayne

9. These
days,
Paylocity
is
like
an
award-­‐
winning
show
dog,
and
the
UX
team
has
helped
make
it
so.

10. Group
Results:
Awards

11. But
once
upon
a
Vme,
Paylocity
was
more
like
a
wonderful
puppy.
And
only
one
employee
was
responsible
for
UX.

12. When
Paylocity
realized
the
experience
needed
fine-­‐tuning,
they
focused
on
building
a
great
UX
team
and
scaling
up
enterprise-­‐friendly
UX
pracVces.

13. So
how
has
the
UX
team
scaled,
to
try
help
Paylocity
win
“Best
in
Show?”

14. Finding
and
retaining
the
best
team

15. Developing
a
strong
brand
idenVty

16. Hybrid
operaVng
model

17. Embracing
Lean
UX
“Embrace controlled
experimentation as essential
to learning and innovation”

18. Agile
development
across
all
teams

19. Atomic
design
in
theory

20. Atomic
design
in
Citrus

21. Citrus
design
system

22. UX
research
&
faster
feature
feedback