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Scaling	
  So*ware	
  Agility	
  




          Armond Mehrabian
             Portofino Solutions, Inc.
        Enterprise Agile Coach and Trainer




1	
  
Thought	
  Leadership	
  




                            2
Agile	
  Process	
  Movement
                                               	
  
                                                                                                                       Yahoo,	
  	
  BMC,	
  
                                                                                                                       Google,	
  	
  
                                                    Enterprise	
  Agility	
                                            John	
  Deere,	
  
                                                                                                                       SalesForce	
  




                Agile	
  (Adap(ve)	
  
                          Processes	
  
                                            Scrum,	
  XP,	
  Lean,	
  Open	
  UP,	
  FDD,	
  Crystal…	
  




     Itera(ve	
  
    Processes	
  
                          Spiral	
                     RAD	
                               RUP…	
  



Predic(ve	
  
Process	
  

         1970	
                  1980	
                    1990	
                             2000	
        2010	
  

                                                                                                                                            3
SeKng	
  the	
  Context:	
  Why	
  Agile?	
  
 We’ll	
  be	
  focusing	
  on	
  the	
  quesIon,	
  “Why	
  Agile?”	
  and	
  “How	
  do	
  we	
  do	
  it	
  at	
  
                                                scale?”	
  

   Start	
                        Month	
  1	
                     Month	
  2	
                         Month	
  3	
                          Month	
  4	
  



               Requirements	
  

                                                     Design	
  

                                                                                    Implementa(on	
  

                                                                                                                             Verifica(on	
  




                                     4                           444                                   :                                 :
                                  Documents	
                      Documents	
                       Unverified	
  Code	
                      SoTware	
  




                    :                 :             :                 :               :                  :                 :                 :
                 SoBware	
        SoBware	
        SoBware	
        SoBware	
          SoBware	
         SoBware	
            SoBware	
        SoBware	
  



                                                                                                                                                               4	
  
SeKng	
  the	
  Context	
  
      Scrum	
  is	
  the	
  most	
  widely	
  used	
  Agile	
  frameworks	
  for	
  teams.	
  
                     We’ll	
  see	
  how	
  it	
  scales	
  to	
  the	
  enterprise.	
  


           Value	
  
                                                                              Timebox	
  


Team	
  



                                                                                                 5	
  
Lots	
  of	
  Scrum	
  teams	
  




                                   6	
  
So	
  why	
  hasn’t	
  it	
  caught	
  on	
  in	
  larger	
  companies?	
  


  •  Where	
  are	
  the	
  management	
  
     roles:	
  	
  
      •  Product	
  Management?	
  
      •  Project	
  Management?	
  
      •  Dev/QA	
  Management?	
  
  •  Where	
  are	
  the	
  Technical	
  Specs?	
  
  •  Can	
  anything	
  significant	
  get	
  
     done	
  in	
  2	
  weeks?	
  
  •  How	
  will	
  our	
  500	
  engineers	
  on	
  5	
  
     conInents	
  collaborate?	
  



                                                                              7	
  
The	
  Scaled	
  Agile	
  Framework™	
  
           The	
  Scaled	
  Agile	
  Framework™	
  is	
  a	
  proven	
  framework	
  for	
  applying	
  Lean	
  and	
  Agile	
  
                                            pracIces	
  at	
  enterprise	
  scale     	
  


                                                                                                                                             Well	
  codified	
  in	
  books	
  and	
  
                                                                                                                                              web	
  
                                                                                                                                             Synchronizes	
  vision,	
  planning,	
  
                                                                                                                                              interdependencies,	
  and	
  
                                                                                                                                              delivery	
  of	
  many	
  teams	
  
                                                                                                                                             Works	
  well	
  for	
  teams	
  of	
  
                                                                                                                                              50-­‐100	
  
                                                                                                                                             Has	
  been	
  scaled	
  to	
  over	
  
                                                                                                                                              hundreds	
  of	
  teams	
  and	
  
                                                                                                                                              thousands	
  of	
  people	
  
                                                                                                                                             For	
  more	
  info,	
  see	
  
                                                                                                                                              ScaledAgileFramework.com	
  


See	
  Leffingwell,	
  D.	
  Agile	
  So)ware	
  Requirements:	
  Lean	
  Requirements	
  Prac8ces	
  for	
  Teams,	
  Programs,	
  and	
  the	
  Enterprise	
  
	
  and	
  	
  www.scalingsoBwareagilityblog.	
  com	
  
                                                                                                                                                                                          8
The	
  Scaled	
  Agile	
  Framework	
  Big	
  
                                Picture   	
  




   V0.81

See www.scalingsoftwareagilityblog.com and Leffingwell, D. Agile Software Requirements: Lean Requirements Practices for Teams, Programs, and the Enterprise, Addison-Wesley (Pub. 2011)
The	
  Scaled	
  Agile	
  Framework	
  Big	
  
                                Picture   	
  




   V0.81

See www.scalingsoftwareagilityblog.com and Leffingwell, D. Agile Software Requirements: Lean Requirements Practices for Teams, Programs, and the Enterprise, Addison-Wesley (Pub. 2011)
Release	
  Planning	
  Day	
  




                                 11
The	
  Scaled	
  Agile	
  Framework	
  Big	
  
                                Picture   	
  




   V0.81

See www.scalingsoftwareagilityblog.com and Leffingwell, D. Agile Software Requirements: Lean Requirements Practices for Teams, Programs, and the Enterprise, Addison-Wesley (Pub. 2011)
Scaled	
  Agile	
  Gets	
  Business	
  Results	
  

 BMC Software
 •  We increased individual developer
    and team productivity by an
    estimated 20 percent to 50
    percent
 Source: QSM Associates Press Release, Sep 10, 2007


 John Deere Intelligent Systems Group
 •    Field Issue resolution time: down 42%
 •    Warranty Expense: down 50%
 •    Time to production: down 20%
 •    Time to market: 20%                  faster
 •    Employee engagement: Up 9.8% (from 71 to 78)
  Source: Chad Holdorf of John Deere, at Rally Agile Portfolio
  Management Roadshow, Dallas, TX, Dec. 13, 2011
Scaled	
  Agile	
  Gets	
  Business	
  Results	
  


               John	
  Deere	
  ISG	
  


   ProducIvity	
  has	
  increased	
  by	
  at	
               March	
  12,	
  2012	
  News	
  Release	
  
    least	
  20-­‐25%	
                                         “TradeSta8on	
  Receives	
  Highest	
  Ra8ng	
  In	
  
   Time	
  to	
  market	
  and	
  level	
  of	
  quality	
     Barron’s	
  Magazine’s	
  Annual	
  Ranking	
  of	
  
    has	
  increased	
  dramaIcally	
                           Online	
  Brokerage	
  Firms”	
  
   Nearly	
  zero	
  defects	
  aBer	
  each	
  Ire	
                Best	
  Trading	
  Experience	
  and	
  
    store	
  system	
  release	
                                       Technology	
  
   “No	
  addiIonal	
  headcount	
  and	
  
                                                                      Higher	
  star-­‐raIng	
  than	
  23	
  other	
  
    we're	
  taking	
  on	
  more	
  than	
  we	
  ever	
  
                                                                       offerings	
  leading	
  brokers,	
  including	
  
    have”	
                                                            TDAmeritrade,	
  Charles	
  Schwab,	
  
                                                                       Fidelity,	
  E*TRADE…	
  



  Source: Chris Chapman, Director of Product                     Source: Keith Black, CTO and VP, Product
  Development, Discount Tire                                     Development, TradeStation Technologies
Real	
  Business	
  Benefits
                                                                                                                   	
  
“Agile	
  turned	
  my	
  frown	
  upside	
  
down”	
                                                                                                            Agile	
  teams	
  average	
  
Significant	
  increase	
  in	
  employee	
                                                                         37-­‐50%	
  faster	
  to	
  market	
  
engagement	
                                                                                                       	
  	
  	
  	
  −	
  QSM	
  research	
  
-­‐	
  John	
  Deere	
  




                                                                                                                                           Our	
  agile	
  teams	
  
                                                                                                                                           introduced	
  50%	
  less	
  
                                                                                                                                           defects	
  into	
  produc8on	
  
 We	
  experienced	
  a	
  20-­‐50%	
  increase	
  in	
  
                                                                                                                                           	
  	
  	
  	
  −	
  confidenIal	
  
 produc8vity	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  −	
  BMC	
  Case	
  Study	
  
The	
  biggest	
  barrier	
  to	
  Agile	
  Adop(on	
  




                                          VersionOne,	
  “State	
  of	
  Agile	
  Development	
  Survey”,	
  
                                          hnp://www.versionone.com/
                                          state_of_agile_development_survey/10/	
  



                                                                                                           16	
  
Schneider	
  Culture	
  Model	
  
                                                              Reality	
  
                                                              Oriented	
  




                                                                          X	
  
      “We	
  succeed	
  by	
  working	
                                                         “We	
  succeed	
  by	
  geXng	
  and	
  
      together”	
                                                                               keeping	
  control”	
  
                                                CollaboraIon	
                  Control	
  


                      People	
                                                                     Company	
  
                      Oriented	
                                                                   Oriented	
  


“We	
  succeed	
  by	
  growing	
  people	
                                                   “We	
  succeed	
  by	
  being	
  the	
  
who	
  fulfill	
  our	
  vision”	
                CulIvaIon	
             Competence	
         best”	
  




                                                              Possibility	
  
                                                              Oriented	
  
                                                                                                                                         17	
  
The	
  Scaled	
  Lean|Agile	
  Journey	
  
•  A	
  company	
  does	
  not	
  become	
  a	
  Lean|Agile	
  enterprise;	
  instead,	
  it	
  is	
  
   conInuously	
  becoming	
  more	
  Lean|Agile	
  




                                                                                                   Lean	
  Thinking	
  
                                                                                                   Enterprise	
  
                                                                       Agile	
  Porcolio	
  
                                                                       Management	
  and	
  
                                              Agile	
  Technical	
     Agile	
  Architecture	
  
                                              Prac(ces	
  
                           Agile	
  
                           Programs	
  
        Agile	
  
        Teams	
  
Lean	
  Thinking	
  House	
  




               Product
             Development
                Flow




                                19
Thank	
  you	
  for	
  aeending…	
  

Email:	
  amehrabian@portofinosoluIons.com	
  
Twieer:	
  @armond_m	
  
	
                                              Dean	
  Leffingwell	
     Drew	
  Jemilo	
  
Blog:	
  hnp://www.armondmehrabian.com	
  
	
  
hnp://www.scaledagileframework.com	
  
hnp://www.scalingsoBwareagilityblog.com	
  
	
  


                                                  Colin	
  O’Neal	
     Alex	
  Yakyma	
  



                                                     www.scaledagile.com	
  
Q&A	
  Session	
  

             Armond	
  Mehrabian	
  
             Enterprise	
  Agile	
  Coach	
  and	
  Trainer	
  
             CSP,	
  PMP,	
  SPC	
  
             	
  
             	
  
             Please	
  provide	
  your	
  feedback	
  for	
  this	
  talk:	
  
             	
  
             www.armondmehrabian.com/feedback	
  

             	
  
             	
  

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Scaling Software Agility

  • 1. Scaling  So*ware  Agility   Armond Mehrabian Portofino Solutions, Inc. Enterprise Agile Coach and Trainer 1  
  • 3. Agile  Process  Movement   Yahoo,    BMC,   Google,     Enterprise  Agility   John  Deere,   SalesForce   Agile  (Adap(ve)   Processes   Scrum,  XP,  Lean,  Open  UP,  FDD,  Crystal…   Itera(ve   Processes   Spiral   RAD   RUP…   Predic(ve   Process   1970   1980   1990   2000   2010   3
  • 4. SeKng  the  Context:  Why  Agile?   We’ll  be  focusing  on  the  quesIon,  “Why  Agile?”  and  “How  do  we  do  it  at   scale?”   Start   Month  1   Month  2   Month  3   Month  4   Requirements   Design   Implementa(on   Verifica(on   4 444 : : Documents   Documents   Unverified  Code   SoTware   : : : : : : : : SoBware   SoBware   SoBware   SoBware   SoBware   SoBware   SoBware   SoBware   4  
  • 5. SeKng  the  Context   Scrum  is  the  most  widely  used  Agile  frameworks  for  teams.   We’ll  see  how  it  scales  to  the  enterprise.   Value   Timebox   Team   5  
  • 6. Lots  of  Scrum  teams   6  
  • 7. So  why  hasn’t  it  caught  on  in  larger  companies?   •  Where  are  the  management   roles:     •  Product  Management?   •  Project  Management?   •  Dev/QA  Management?   •  Where  are  the  Technical  Specs?   •  Can  anything  significant  get   done  in  2  weeks?   •  How  will  our  500  engineers  on  5   conInents  collaborate?   7  
  • 8. The  Scaled  Agile  Framework™   The  Scaled  Agile  Framework™  is  a  proven  framework  for  applying  Lean  and  Agile   pracIces  at  enterprise  scale    Well  codified  in  books  and   web    Synchronizes  vision,  planning,   interdependencies,  and   delivery  of  many  teams    Works  well  for  teams  of   50-­‐100    Has  been  scaled  to  over   hundreds  of  teams  and   thousands  of  people    For  more  info,  see   ScaledAgileFramework.com   See  Leffingwell,  D.  Agile  So)ware  Requirements:  Lean  Requirements  Prac8ces  for  Teams,  Programs,  and  the  Enterprise    and    www.scalingsoBwareagilityblog.  com   8
  • 9. The  Scaled  Agile  Framework  Big   Picture   V0.81 See www.scalingsoftwareagilityblog.com and Leffingwell, D. Agile Software Requirements: Lean Requirements Practices for Teams, Programs, and the Enterprise, Addison-Wesley (Pub. 2011)
  • 10. The  Scaled  Agile  Framework  Big   Picture   V0.81 See www.scalingsoftwareagilityblog.com and Leffingwell, D. Agile Software Requirements: Lean Requirements Practices for Teams, Programs, and the Enterprise, Addison-Wesley (Pub. 2011)
  • 12. The  Scaled  Agile  Framework  Big   Picture   V0.81 See www.scalingsoftwareagilityblog.com and Leffingwell, D. Agile Software Requirements: Lean Requirements Practices for Teams, Programs, and the Enterprise, Addison-Wesley (Pub. 2011)
  • 13. Scaled  Agile  Gets  Business  Results   BMC Software •  We increased individual developer and team productivity by an estimated 20 percent to 50 percent Source: QSM Associates Press Release, Sep 10, 2007 John Deere Intelligent Systems Group •  Field Issue resolution time: down 42% •  Warranty Expense: down 50% •  Time to production: down 20% •  Time to market: 20% faster •  Employee engagement: Up 9.8% (from 71 to 78) Source: Chad Holdorf of John Deere, at Rally Agile Portfolio Management Roadshow, Dallas, TX, Dec. 13, 2011
  • 14. Scaled  Agile  Gets  Business  Results   John  Deere  ISG     ProducIvity  has  increased  by  at   March  12,  2012  News  Release   least  20-­‐25%   “TradeSta8on  Receives  Highest  Ra8ng  In     Time  to  market  and  level  of  quality   Barron’s  Magazine’s  Annual  Ranking  of   has  increased  dramaIcally   Online  Brokerage  Firms”     Nearly  zero  defects  aBer  each  Ire     Best  Trading  Experience  and   store  system  release   Technology     “No  addiIonal  headcount  and     Higher  star-­‐raIng  than  23  other   we're  taking  on  more  than  we  ever   offerings  leading  brokers,  including   have”   TDAmeritrade,  Charles  Schwab,   Fidelity,  E*TRADE…   Source: Chris Chapman, Director of Product Source: Keith Black, CTO and VP, Product Development, Discount Tire Development, TradeStation Technologies
  • 15. Real  Business  Benefits   “Agile  turned  my  frown  upside   down”   Agile  teams  average   Significant  increase  in  employee   37-­‐50%  faster  to  market   engagement          −  QSM  research   -­‐  John  Deere   Our  agile  teams   introduced  50%  less   defects  into  produc8on   We  experienced  a  20-­‐50%  increase  in          −  confidenIal   produc8vity                              −  BMC  Case  Study  
  • 16. The  biggest  barrier  to  Agile  Adop(on   VersionOne,  “State  of  Agile  Development  Survey”,   hnp://www.versionone.com/ state_of_agile_development_survey/10/   16  
  • 17. Schneider  Culture  Model   Reality   Oriented   X   “We  succeed  by  working   “We  succeed  by  geXng  and   together”   keeping  control”   CollaboraIon   Control   People   Company   Oriented   Oriented   “We  succeed  by  growing  people   “We  succeed  by  being  the   who  fulfill  our  vision”   CulIvaIon   Competence   best”   Possibility   Oriented   17  
  • 18. The  Scaled  Lean|Agile  Journey   •  A  company  does  not  become  a  Lean|Agile  enterprise;  instead,  it  is   conInuously  becoming  more  Lean|Agile   Lean  Thinking   Enterprise   Agile  Porcolio   Management  and   Agile  Technical   Agile  Architecture   Prac(ces   Agile   Programs   Agile   Teams  
  • 19. Lean  Thinking  House   Product Development Flow 19
  • 20. Thank  you  for  aeending…   Email:  amehrabian@portofinosoluIons.com   Twieer:  @armond_m     Dean  Leffingwell   Drew  Jemilo   Blog:  hnp://www.armondmehrabian.com     hnp://www.scaledagileframework.com   hnp://www.scalingsoBwareagilityblog.com     Colin  O’Neal   Alex  Yakyma   www.scaledagile.com  
  • 21. Q&A  Session   Armond  Mehrabian   Enterprise  Agile  Coach  and  Trainer   CSP,  PMP,  SPC       Please  provide  your  feedback  for  this  talk:     www.armondmehrabian.com/feedback