Effectiveness of a chat-bot for the adult population to quit smoking: protoco...
SARET_mHealthPrivacy_Aug2015
1. Abstract
Background
Methods
Results: Demographic characteristics
Aims: 1) To assess technology and mHealth use patterns and
preferences among inpatient detoxification program participants.
2) To assess privacy concerns related to mHealth communication
in addiction treatment among this population.
Methodology: Research staff approached subjects between
December 2014 - July 2015 and administered a 72-item survey.
Results: Use patterns and preferences were consistent with
nationwide technology and mHealth adoption trends, with added
sensitivity to, and concern for, privacy of text message content.
Research staff approached inpatient detoxification program
patients at Bellevue Hospital Center between December 2014 -
July 2015 and administered a 72-item survey.
The survey was comprised of closed-ended (Likert scale, binary
yes/no, multiple choice) and open-end items.
Interviews took approximately 30 minutes and participants were
provided with $5 transit vouchers.
36 items in 4 domains assessed privacy concerns to mHealth use
in addiction treatment: demographic/clinical characteristics;
technology use patters; mHealth adoption preferences; comfort
with SUD-related terminology.
Acceptability and privacy concerns for mHealth interventions among inpatient detoxification program patients
Grazioli F, Perna M, Thomas A, MD, Lee JD MD, MSc, Tofighi B MD, MSc
SARET Program, New York University
Mobile and wireless devices to improve health outcomes
(‘mHealth’) and healthcare services and research are effective
in treating behavioral health and substance use disorders.
53% of US adult mobile phone owners own smartphones.
31% of mobile phone owners in the use their phones to look up
health information.
Latinos, African Americans, and those age 18-49 are more likely
than Caucasians and other older age groups to look up health
information on their phones.
>100,000 mHealth apps marketed for mobile devices yet only
100 are FDA-approved.
Privacy remains understudied in the context of mHealth in
treatment of SUD.
Results: Technology use patterns (N=85)
Results: mHealth use patterns
35% used their mobile phone to access health information.
85% would use a mobile app regularly to receive recovery
support.
13
30
13 13
8
9
0
5
10
15
20
25
30
35
NumberRespondents(N=85)
Frequency of engagement
How often would you like to use a smart phone app to
receive supportive, educational, or therapeutic
counseling to help your recovery?
Our sample was predominately African-American (47%), male (85%),
and completed high school (68%), unemployed or reliant on public
assistance (68%), and lacked permanent housing (52%). Average age
was 46.
Mobile phones owned (past 12 mo.) 4
Mobile phone numbers (past 12 mo.) 3
Smartphone owners 49 (57%)
Subscribers to unlimited text plans 63 (74.1%)
Prefer contact by text message 14 (16.5%)
Prefer contact by voice call 39 (45.9%)
No preference for contact type 31 (36.4%)
2. References & Acknowledgment
1. Healthcare Information Management Systems Society (2015). mHealth Definitions
(NIH Consensus Group). Retrieved from
http://www.himss.org/ResourceLibrary/GenResourceDetail.aspx?ItemNumber=20221
2. Fox, S. & Duggan, M. (2012) Mobile Health 2012. Pew Research Center’s Internet &
American Life Project. Retrieved from http://www.pewinternet.org/files/old-
media//Files/Reports/2012/PIP_MobileHealth2012_FINAL.pdf
3. Cortez, N. G., Cohen, I. G., & Kesselheim, A. S. (2014). FDA regulation of mobile health
technologies. New England Journal of Medicine, July 14, 2014, 372-379.DOI:
10.1056/NEJMhle1403384
Conclusions
Generally high acceptance levels for mHealth-based interventions to
facilitate addiction treatment despite prevalence of privacy
concerns.
User-tailored message content can inform app design to address
consumer privacy and comfort.
Acknowledgment: The SARET program is funded by a grant from the National Institute on
Drug Abuse (NIDA 5R25DA022461).
Discussion
Technology and mHealth use patterns among participants were
consistent with nationwide user trends.
Substance use terminology used in message content may trigger
discomfort among users and may be seen by peers, family members,
or the police.
mHealth intervention design must be uniquely tailored to address
patients’ needs for trust, privacy, and user-friendliness.
Limitations include potential for social desirability bias among
patients seeking addiction treatment; treatment-seeking patients
may also be more motivated to adopt mHealth.
Results: Privacy
Trigger Term Incidence (N=85)
HIV 31
Heroin 28
Hepatitis 26
Withdrawal 23
Alcoholic 20
Addiction 18
Drug 18
Methadone 17
Alcohol 17
Rehab 16
Cravings 16
Suboxone 14
Substance Use 12
Recovery 7
Treatment 6
Xanax 1
Results: mHealth use patterns (cont.)
mHealth preferences for receiving or sending information about (n=85)
Acceptability and privacy concerns for mHealth interventions among inpatient detoxification program patients
Grazioli F, Perna M, Thomas A, MD, Lee JD MD, MSc, Tofighi B MD, MSc
SARET Program, New York University
17
12
9
10
26
10
12
13
11
2
2
2
3
1
2
2
2
6
4
4
1
5
4
3
2
0% 20% 40% 60% 80% 100%
Medication reminders
Coping strategies to reduce
anxiety/depression
Smoking cessation
Tips to reduce alcohol/drug use
Appointment reminders
HIV prevention/treatment information
HCV prevention/treatment information
Sending HIV/HCV tx info to peers
Send addiction tx to info to peers
Text Smartphone app Website
19% of respondents reported ever having had their mobile phone
accessed in a way that affected their privacy.
47% of respondents were somewhat concerned or very concerned
about the privacy of their texts.
SUD-related terms trigger user discomfort in text messages.
(See right)
22
18
1
11
32
0
5
10
15
20
25
30
35
Very Somewhat Unsure Not Very Not at All
Numberrespondents(N=85)
Level of Privacy Concern
How concerned are you with the privacy of your
texts?