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1. How to Prepare for
SAP Sales and
Service Cloud
Certification?
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3. C_C4H450_21 Exam Details
Exam Code C_C4H450_21
Full Exam Name
SAP Certified Integration Associate - SAP Sales and
Service Cloud
Solution Cloud
Level Associate
No. of Questions 80
Sample Questions
SAP Sales and Service Cloud Certification Sample
Question
Practice Exams
SAP Sales and Service Cloud Certification Practice
Exam
Passing Score 68%
Time Limit 180 Minutes
Languages English, Japanese

4. SAP Sales and Service Cloud
Syllabus Content
Topic Weight in exam
Integration Connectivity > 12%
SAP ERP, SAP S/4HANA and SAP CRM Configuration > 12%
Data Replication > 12%
SAP Sales and Service Cloud Integration Foundations > 12%
Middleware Configuration 8% - 12%
Extending the Integration 8% - 12%
Monitoring 8% - 12%
SAP Sales and Service Cloud and APIs 8% - 12%

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Certification
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6. SAP Sales and Service
Cloud
Certification
Questions and
Answers

7. a) Product categories
b) Opportunities
c) Sales organization
d) Account hierarchy
Q1. When you integrate SAP S/4HANA with SAP Sales
and Service Cloud, which ID mapping can you update
manually?

8. Answer
a) Product categories
c) Sales organization

9. a) Runtime configuration -> Namespace Mapping section
b) Resources -> Schema section
c) Message mapping -> Edit message -> Replace message
d) Externalized parameters -> Parameter section
Q2. You added a new field to the product header data
in SAP Sales and Service Cloud using the adaptation
mode. Where do you upload the extended WSDL in
your integration flow in SAP Cloud Integration?

10. Answer
b) Resources -> Schema
section
c) Message mapping ->
Edit message -> Replace
message

11. a) When integration extensibility is a requirement
b) When a mashup is embedded
c) When prepackaged integration content is used
d) When the source and target message structure are the same
Q3. When is it recommended to use a middleware
solution to integrate with SAP Sales and Service
Cloud?

12. Answer
a) When integration
extensibility is a
requirement
c) When prepackaged
integration content is used

13. a) Data backup frequency
b) User activity logs
c) Error tracking and resolution
d) Storage utilization
Q4. What is a crucial aspect of monitoring in the
integration of SAP Sales and Service Cloud?

14. Answer
c) Error tracking and
resolution

15. a) Business partner from SAP S/4HANA
b) Ticket follow-up to SAP S/4HANA
c) External pricing for quote to SAP S/4HANA
d) Document flow from SAP S/4HANA
Q5. SAP's prepackaged integration content for SAP
Sales and Service Cloud and SAP S/4HANA includes
synchronous and asynchronous interfaces. Which
SAP Sales and Service Cloud interfaces are
synchronous?

16. Answer
c) External pricing for
quote to SAP S/4HANA
d) Document flow from
SAP S/4HANA

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19. More Info on SAP
C_C4H450_21 Certification
• For more information on SAP C_C4H450_21
Certification please refer to FAQs.
• A SAP Sales and Service Cloud certification is
increasingly becoming important for the career of
employees.
• C_C4H450_21 fee information are for the informative
purposes and do not serve as an official offering and
are subject to change.
• Focus on the guide for online registration and you will
be directed to thee registration page.

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