SABMiller is a global brewing company with operations in 75 countries. Accenture provided application management support for SABMiller's systems managing 19,000 users. A problem was that discrepancies in customer credit exposures blocked new sales orders, costing 13 hours per incident to manually resolve. Accenture created an automated solution to identify and correct discrepancies in customer credit exposures, eliminating all manual effort and blocked sales orders.