SlideShare a Scribd company logo
1 of 19
1
2
3
2012 Quarterly Review
Introducing MDConnectME
12.03.12
TIP #1
Let your voice be heard
Timeline to Campaign Launch
Novartis
Animal Health
Lincoln, NE
plant shuts
down Dec.
2011
Drugs are
unavailable,
vets
complain
about lost
revenue
Andy
Ferrigno’s
“Save a
Spot” letter
Aug. 28,
2012
NAH FAQs
Aug. 28,
2012 fields
damage
control
Today vets
and pet
owners
remain
dissatisfied
with NAH,
demand
products
Fall, 2012 -
Vetology
launches
targeted
outreach
campaign to
repair
relationship
The Consumer Health
Insurance Experience
11
12
The Consumer Health
Insurance Experience
“It is critical to understand the
changes in the marketplace …
The Shopper is in control…
Shopper marketing shifts the
focus from products to
shoppers—driving decisions
with shopper-specific insight
and behaviors.”
Jim Dippold, Senior Vice
President, Consumer & Shopper
Marketing, Symphony IRI Group
13
The old notion that Marketing “owns” the
consumer and Sales “owns” the store is
no longer relevant; what happens when
the consumer is in the store – who
“owns” the Shopper?”
Meridien Consulting Group
14
“Today's shoppers are better-
informed and less brand loyal than
their predecessors. Marketers can
no longer be content that their
mass media advertising has done
the job of effectively building brand
awareness…”
Peter Hoyt CEO,
Path to Purchase Institute
Unclear Vision, Role and Understanding of the Shopper
Marketing Capability Across Dole
“Shopper
Marketing is fact
based
communication.”
“Shopper
marketing is
programming
designed outside
of a deal.”
“It’s frequency,
loyalty, retention
and rewards.”
“It’s data driven
marketing that
influences
purchase
decisions.”
Without a unified vision and a collective understanding of what the discipline
means to Dole, the function cannot be optimized as strategic resource
Implications
15
16
Patience is somebody
else’s virtue.
17
Page
© 2012 University of Phoenix, Inc. | All rights reserved
We're here to provide
support to the vertical
market teams. We have a
more top down approach. In
our work with the
associations, in working with
the WF development arms,
we're providing a drip feed
of information to the deans.
The deans have direct
access to these
associations.
Jeff Greipp
NISG Director
Criminal Justice & Security
18
19

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Sample slides

  • 1. 1
  • 2. 2
  • 3. 3
  • 4.
  • 7. TIP #1 Let your voice be heard
  • 8.
  • 9.
  • 10. Timeline to Campaign Launch Novartis Animal Health Lincoln, NE plant shuts down Dec. 2011 Drugs are unavailable, vets complain about lost revenue Andy Ferrigno’s “Save a Spot” letter Aug. 28, 2012 NAH FAQs Aug. 28, 2012 fields damage control Today vets and pet owners remain dissatisfied with NAH, demand products Fall, 2012 - Vetology launches targeted outreach campaign to repair relationship
  • 13. “It is critical to understand the changes in the marketplace … The Shopper is in control… Shopper marketing shifts the focus from products to shoppers—driving decisions with shopper-specific insight and behaviors.” Jim Dippold, Senior Vice President, Consumer & Shopper Marketing, Symphony IRI Group 13 The old notion that Marketing “owns” the consumer and Sales “owns” the store is no longer relevant; what happens when the consumer is in the store – who “owns” the Shopper?” Meridien Consulting Group
  • 14. 14 “Today's shoppers are better- informed and less brand loyal than their predecessors. Marketers can no longer be content that their mass media advertising has done the job of effectively building brand awareness…” Peter Hoyt CEO, Path to Purchase Institute
  • 15. Unclear Vision, Role and Understanding of the Shopper Marketing Capability Across Dole “Shopper Marketing is fact based communication.” “Shopper marketing is programming designed outside of a deal.” “It’s frequency, loyalty, retention and rewards.” “It’s data driven marketing that influences purchase decisions.” Without a unified vision and a collective understanding of what the discipline means to Dole, the function cannot be optimized as strategic resource Implications 15
  • 17. 17 Page © 2012 University of Phoenix, Inc. | All rights reserved We're here to provide support to the vertical market teams. We have a more top down approach. In our work with the associations, in working with the WF development arms, we're providing a drip feed of information to the deans. The deans have direct access to these associations. Jeff Greipp NISG Director Criminal Justice & Security
  • 18. 18
  • 19. 19

Editor's Notes

  1. Thank you for your interest in Evolve Recycling, a leading collector and remanufacturer of printer cartridges.
  2. Please use mac computer(in box now) and don’t break the slide heading banner. Should read $1K not $1M, a typo by me.
  3. Transformational Change Is Required, and It’s Quite Complex – Building shopper marketing capabilities will require a significant transformation of the status quo in marketing and sales organizations. This transformation will include, but is not limited to, how insights are generated, how much is spent on insight generation, how segmentation is performed, how budgets are developed, how teams are structured, what skills are required, and how execution happens in-store.
  4. 16