Ms. Charise Rossetti has been accepted for an internship at Haas Plumbing Supply where one of her duties will be assisting Mr. Joseph Burns with daily correspondence. The letter notes that the training Rossetti received at Highview Community College has prepared her well for the task and emphasizes the importance of ensuring all outgoing letters are perfect in layout, content, grammar, and punctuation to impress customers and demonstrate the company's commitment to excellence. Enclosed with the letter are a correspondence manual for Rossetti to review and an internship agreement for her to sign and return by her first day on September 28th at 8 a.m.

1. Block Letter 10
September22,2015
Ms. Charise Rossetti
149 WestFifthStreet
St. Albans,WV 25177-4900
Dear Ms. Rossetti
All of the employeesatHaas PlumbingSupplyare pleasedthatyouare completinganinternshipatour
companyheadquarters. One of yourduties will be toassistMr. JosephBurnsinpreparingthe daily
correspondence. We knowthatyour trainingat Highview CommunityCollege haspreparedyouwell for
thistask.
Rememberthatthe correspondence ourcustomersreceivefromusisone of the waysthat they
evaluate oureffectivenessasa business. Ouroutgoinglettersmustbe asperfectaswe can make them
inlayout,content,grammar,and punctuation. Thiswill impressuponourcustomersthatwe have a
company-widecommitmenttoexcellence. Ourcorrespondence manualisenclosedforyourreview.
Your internshipagreementisalsoenclosed. Pleasereadcarefullyandsubmitthe signedcopywhenyou
reportto Mr. Burnson September28 at 8 a.m. Again,we are pleasedtohave youworkinginour
organization.
Sincerely
GeraldHaas
President
ag
Enclosures: Correspondence Manual
InternshipAgreement
c JosephBurns
EllisWiseman