Samuel Landry received numerous positive reviews from customers he assisted with custom framing at Michaels, with customers praising his expertise, patience, knowledge and for going above and beyond to ensure their framing needs and requests were met. Repeatedly, customers commented on Sam's professionalism, friendliness, and for taking the time to listen to their needs and provide guidance to help them choose the best framing options. The reviews demonstrate that Sam is clearly an exceptional employee who delivers outstanding customer service and consistently ensures customers are highly satisfied with their custom framing experiences.

1. Customer's Comments:
* Sam in Custom Framing was outstanding. While he clearly comes with a wealth of
experience, he was respectful of my wishes and listened carefully. He truly made me feel
like I was his priority and did not make me feel rushed or pressured into getting anything
but the results I was trying to achieve. Thank you for hiring a true professional. It is
refreshing to get concierge service at a good value. Can'' wait to pick up my
"Masterpiece"!
* I was highly satisfied with the patience and helpfulness of Sam, the gentleman who
assisted me with my custom framing. He made it a pleasant and effortless experience.
* I was highly satisfied with my visit as I was warmly welcomed. The individual by the
name Sam, was generous with his time and attentive to my requests when it came to
framing the images I needed. Sam was respectful of the images, making sure not to hurt
them and went out of his way to guide me in putting the pictures in the frame. The
attention by staff members and the ease the employees made me feel as I struggled to get
my things together made me feel relaxed and supported.
* Had a wonderful experience at Michaels today. Sam Landry did an excellent job in
selecting the best custom frame for me. Sam is very knowledgeable in his trade craft.
* Sam Landry helped us custom frame three pieces of art. He was very knowledgable and
helpful. He had ideas to improve on what we would have selected. His ideas greatly
enhanced the end result of what we purchased. Because of Sam I will return to do more
custom framing at michaels. I really rely on the expertise of the associate and Sam
exceeded our expectations.
* The associate Sam L was very helpful, gave me good advice which I followed. Very
happy with result
* I went in for custom framing. Sam Landry helped me, and I found him to be very
knowledge, pleasant and helpful. He explained the pricing and difference between the
different features offered. He took the time to answer my questions. The final product
was ready on time and looked great. I would definitely return for my framing needs and
recommend the framing services of this store to others.
* Your employee, Sam Landry, went out of his way to help me find a frame for one
picture and then put another painting into a frame. He assisted me with the purchase of
watercolor paper and showed me which frames went with which sizes of paper. He went
out of way to be helpful and I very much appreciated his kindness and knowledge.
* Salesperson Sam in custom framing had great knowledge of the materials and process
and how to help a novice make a decision! His patience was incredible even though I was
trying to do the job as inexpensively as possible.
Thank you, Sam! He's a great asset to your store.
Samuel Landry's Resumé Page 5 of 18

2. * I was highly satisfied with the patience and helpfulness of Sam, the gentleman who
assisted me with my custom framing. He made it a pleasant and effortless experience.
* I called the store to ask about "Custom Framing" as I needed 5 pieces of art framed. I
was expecting to be told I needed to make an appointment but was told "come on over". I
have never dealt with framing before and did not know what to expect. The employee
Sam Landry was extremely helpful and explained the entire process to my wife and I.
Sam laid our art work out on the computer and proceeded to show us different examples
of the available options and frames. I was only 30 minutes until closing time yet he
assured us we could finish the work even if we went past closing time. He was very
helpful and amazed us both with his knowledge of the computer framing system at
Michaels. We really appreciate all the attention he showed to even the smallest details.
Thanks for educating us in the process of "Custom Framing".
* I was satisfied because of your very knowledgeable salesperson, Sam, who really knew
how to make the lithograph look more beautiful and more important. I didn't expect to
spend so much, but he really did convince me that it was worth it. If I were you, I would
give him a good raise.
* Came in with a frame and picture that needed repair. The Associate, Sam, did an
excellent job of putting things back together and in a very timely manner. You have a
terrific person in Sam. He is always eager to help and represents your store in a very
professional and friendly way.
* Sam Landry in the Custom Framing department did an outstanding job of helping me
pick the materials needed to frame my artwork. He is knowledgeable and explained
everything to me to help me make my decisions.
* I found Sam Laundry in custom frames to be extremely knowledgeable and helpful in
making my custom frame choices. I walked away with the feeling of wanting to bring
back all my art work to have Sam frame! I would highly recommend Sam to my friends.
He is located in the Mission Viejo Michaels.
* My associate, Sam Landry, was so helpful and cheerful during my visit to Michaels. He
was going to try and get my product completed as soon as possible and said they would
let me know when it was ready which they did. He is a great representation of your
company. He took his time to explain everything to me and that was so appreciated!!
* My husband and I took in a 68 year old 8x12 photograph to the custom frame dept.
Sam was incredibly knowledgeable about preservation, glass " frame selection and
keeping within our size of completed framing. He is truly professional and really friendly
and great to work with! Kudos to Sam, Mission Viejo Michaels!
* The Custom Framing specialist was Sam Landry. He was very professional, friendly,
and knowledgeable. I spent over $700 in custom frames and will definitely return with
more!
Samuel Landry's Resumé Page 6 of 18

3. * We were so pleased with our custom framing experience. Sam Landry was friendly,
helpful, and worked as hard as he could to make sure we got what we wanted at the price
we needed. You could tell he loved his job, which always makes for a wonderful
shopping experience.
* Sam Landry was the associate that helped my in the custom framing department and he
made my experience so very pleasant. I had some challenges in getting my project laid
out correctly and Sam was helpful in providing options and various solutions to my
problem. Without his assistance, I would have likely left the store without purchasing
anything. His meticulous attention to details and he genuine desire to make sure I ended
up with exactly what I needed. Thank you to him for spending the extra time that I
needed to make sure I was a satisfied customer. I will definitely be looking for Sam when
I come in with my next custom framing project.
* Sam Landry helped me quickly get a piece of glass cut and offered me choices, was
very knowledgeable and friendly! Very thorough and kind.
* I came in to get my pictures custom-framed. Sam was extremely knowledgeable and
presented his ideas. The pictures turned out better than I could have imagined!
* This was the best custom framing experience that I ever had. It was my first time at this
store and I came back two days later to frame something else. The employees that helped
were awesome!!!!!
* Sam Landry was extremely helpful in assisting us to get a piece of artwork framed. We
were at first going to buy a generic frame but Sam was able to explain the many benefits
to custom framing (preservation, presentation etc) and rendered a great example of how
the final piece will look. Very excited to see it!
* Sam Landry was so helpful in selecting my matting materials. He went out of his way
by cutting my mat boards for me. I've been going to Michaels for many years but it's
employees like Sam that keep me coming back.
* Samuel in framing was wonderful in assisting us with our selection of frames and mats.
He took the time to show us various selections as well showing us combinations we
would not have thought to consider. Samuel spent a great deal of time with us and did not
rush us through this process. I will be definitely be coming back to get more of my art
framed at Michael’s.
* Sam in framing went out of his way to help me and was very friendly and
knowledgeable.
* Some of the frames we wanted had small scratches on them. Sam C. from the custom
frame department took time to use is specialty supplies to help repair the scratches and
show us how to do it in the future. He was extremely helpful.
Samuel Landry's Resumé Page 7 of 18

4. * Sam Landry was very knowledgeable. I really appreciated his expertise.
* Custom Framer, Sam Landry assisted me for over two years in bringing my paintings to
life by his dedication, talent, and patient approach to custom framing. While respecting
my limited budget, Sam beautifully framed over a dozen large paintings, which now hang
beautifully in my home. Sam is extremely knowledgeable in his framing skills and as
gifted in handling my sensitive artist as any psychologist! His color suggestions, framing
selections, and awareness of budget have brought me back time after time for his
expertise. I've tried other custom framers and have yet to find anyone of his caring
caliber. Michaels is extraordinarily fortunate to have this talented framer!! If he moves to
another company I will follow him! Inside of three years I have spent several thousand
dollars because of Sam, and he encouraged treating my paintings like valuable art. He is
the reason I go to Michaels.
* I needed to ask a question re reframing a picture. Associate was occupied with a man
and wife requiring a frame for a new picture. While the clients were discussing some
options amongst themselves, associate took time to ask me what I wanted so I was able to
determine if he could reframe a gallery painting I had. This resulted in me being able to
have this reframing done without having to wait to ask my question until he finished with
the clients he was currently waiting on. Very friendly and courteous associate. His name
is Sam.
* I needed help with a mat placement and adhesion (on a project I was trying to do. The
associate was helpful and the work was done well. He assisted me right away and made
my simple project valued. He seemed very knowledgeable . He treated me respectfully
and with professionalism. His name was Sam. I would go back for future work and have
been pleased with the work Michaels has done for me in the past.
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9. November 11, 2011
Samuel Landry
6 Montecilo
Foothill Ranch, CA 92610
RE: Faculty Recommendation
Dear Scholarship Committee,
I have had the distinct pleasure of facilitating two undergraduate courses at Western
International University in which Samuel Landry has actively participated as a student.
Those courses are MGT 340 Organization Theory and Behavior and MGT 352 Political,
Legal, and Ethical Issues in Business. When Samuel asked if I would mind writing a
recommendation for him, he eagerly pointed out that he made an ‘A’ in both of those
courses. What Samuel did not know at the time of his inquiry is that he not only made an
‘A’ in both of those courses, but also he made the highest score in the class for both
courses. That is a notable achievement. I like to push students to excel in their studies.
Without fail, Samuel has met the challenge. His written and verbal presentations are
excellent, his responses to discussion questions are thought-provoking, and his work is
always submitted in a timely fashion. He is a deserving student who has presented his
best to me as a faculty member of Western International University. It is with this
information fully in mind that I offer this recommendation to Samuel without hesitation.
If you have any questions concerning his application for scholarship, please feel free to
contact me at (505) 670-6405.
Sincerely yours,
Rob Koonce
WIU Professor
Samuel Landry's Resumé Page 13 of 18

10. Nov. 1st
, 2011
Attention: Scholarship Committee:
Re: Samuel Landry
Sam took my BEH 304 (7129) Ethics & Values in May, 2011. He had the top grade in
the class. There are a few things that I remember about Sam. He was in attendance at all
classes, participated regularly and always had strong analytical comments to make. But
most of all, he wrote one of the most sophisticated papers that I have seen at West. It was
extremely detailed and analytical and contained critical thinking beyond the level that I
expect to see, even in a very challenging class such as Ethics.
Sam also has a strong work history and is very motivated to make it through school to
help himself and his family. I think he is a good candidate for this award and I believe
that his GPA and classroom history backs this up.
Please contact me if you have any questions.
Ross Seligman
Ross A. Seligman
Behavioral Sciences Program Chair
Faculty, Behavioral Sciences/Psychology
Western International University
raseligman@mywiu.wintu.edu
540-905-1064
Samuel Landry's Resumé Page 14 of 18

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13. From: Ray Vasquez <ray@caps-association.com>
Subject: Seasonal Staff
Date:
To: 若山 聖亮 <hirowakayama@me.com>
Cc: Kiyohiro Wakayama <wakayama@caps-inc.jp>, Chiaki Shimizu <chiaki@caps-
association.com>, Yuichiro Narita <narita@caps-inc.jp>, Tsukiko Sasaki
<tsukiko.s@caps-inc.jp>, SamLandry Landry <samlandry@cox.net>
Hello Mr. Wakayama
COLOR EDITOR
I have given much consideration to your reply and respectfully disagree with the rate
for the Color Editor position.
This position is extremely important to maintaining the High Quality of images CAPS has
consistently delivered to Kawasaki.
In addition to managing all images produced in studio, this person will also be
responsible for the final product our Studio creates.
The skills required to be Color Editor are NOT entry level, but rather EXPERT level, and
require a deep understanding of color, light, and Photo Shop skills that come from
years of computer experience. This experience makes the candidate time efficient and
will save the company money.
I hope you will reconsider the salary on this position. I would like to offer this position to
Doro Duran OR Sam Landry.
Color Editor, $25 per hour.
My Recommendation.
Re-hire Sam as a Seasonal Contract Color Editor, $25 per hour.
Hire Doro as Seasonal Contract Photo/Digital Assistant, $20 per hour.
Photo/Digital Assistant supports Studio as 1st priority and Color as 2nd priority.
CAPS maintains maximum efficiency with time and money using experienced and
skillful staff during peak season, and saving money during off-seaon.
Respectfully,
Ray
This position is extremely important to maintaining the High Quality of images CAPS has
consistently delivered to Kawasaki.
The skills required r EXPERT level,
This experience makes the candidate time efficient and
will save the company money.
Re-hire Sam as a Seasonal Contract Color Editor,
CAPS maintains maximum efficiency with time and money using experienced and
skillful staff
March 15, 2011 6:07:09 PM PDT
Samuel Landry's Resumé Page 17 of 18

14. 827
As of 07/20/16
Samuel, your FICO® Credit Score is 827
Congratulations! Your FICO Credit Score indicates to lenders that you're an exceptional borrower.
Will Receiving This Affect My FICO Credit Score?
No. The FICO Credit Score we provide will never impact your credit score.
Does My FICO Credit Score Change Every Month?
According to FICO , 88% of the population experiences changes to their FICO
Credit Score by up to 20 points month to month. Each time we provide your FICO
Credit Score, it's based on the information in your TransUnion credit report at that
snapshot in time. As the information in your credit report changes, your FICO Credit
Score may also change and we provide it monthly so you can track it over time.
How Is My FICO Credit Score Calculated?
Your FICO Credit Score considers five categories of credit data from your
TransUnion credit report that may vary in importance for different credit profiles.
The percentages represented in the graph are based on the five categories for the
general population.
Learn more about the FICO Score
®
YOUR FICO CREDIT SCORE HISTORY
Select a score for more details
Important Information:
Your FICO Credit Score is based on your TransUnion credit report using the FICO Score 8.
If you are a new cardmember with less than 12 months of account history with Discover, your FICO Credit Score history will start with the first month your account was opened.
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