1. SAMUEL KIRKENDALL
63 Glasgow Circle • Hudson, NH 03051• 203-213-8862 • skirkendall87@gmail.com
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PROFILE
Young, dynamic professional with outstanding interpersonal skills
Ability to work independently and in fast paced environments
Effective communicator, team oriented, and results driven
Proficient in Microsoft Windows and Office
Customer centric and consultative approach
Proficient in handling complex issues through the application of excellent communication skills
PROFESSIONAL EXPERIENCE
State of CT Judicial Marshal, Middletown, Ct 01/2016-06/2016
Completed F.T.O. Training
Judicial Marshal Academy Graduate (15 week program)
o The Commission on Accreditation for Law Enforcement Agencies C.A.L.E.A
Law Officers Combat Kinetics Unarmed Panoply (L.O.C.K.U.P) TripleCertified
o Certified in Officer Unarmed Combat, Baton, Handcuffing, and O.C. Spray
Management of Aggressive Behaviors (M.O.A.B.)
Commercial Drivers License (CDL)
Laws of Arrest, Search and Seizure, Civil Liability, Penal Code, and Use of Force
Ensure safety for both public and incarcerated individuals of all ages
Maintain order in court and enforce rules of the court
Transport prisoners to and from prison
Serve warrants and make arrests on court grounds
Operatemetal detectors and search individuals for any weapons or contraband
Suicide prevention, intervention, and awareness
Fire/Bomb safety and response
Prisoner Rape Elimination Act (PREA)
Officer Safety and PatrolTactics
CPR/AED/First AID
Dunbar Armored, New Britain, Ct 04/2015-10/2015
Armored Guard/Driver
Safety in the operation of company vehicles, performing all duties inside and outside of vehicles, and in thecarry and use of firearms.
Accurately deliver and receive valuable cargo.
Demonstratesecurity awareness when performing all tasks associated with the driver/guard position.
Operateon routes, as assigned, including routes designated for special requirements; i.e., jewelry shows, Federal Reserve Bank, Bureau of
Engraving and Printing, ATM and Shuttles
Provide outstanding customer service to all customers
Operatecompany communication devices in compliance with Federal Communications Commission standards and company policies
Service Automated Teller Machines (ATM), ATA, customer safes, and other payment machines in accordance with company policies and
procedures, as required to support operationalneeds.
Completes all administrative functions, as required, timely, comprehensively, and accurately
Performs all other job related branch functions as assigned
o State of Connecticut: Armed Security Guard Identification Card Class 1, 2015, DOT Medical Examiners Certificate, 2015
o Dunbar Armored:
Third place, Dunbar Armored New England shooting competition, 2015
Employee of themonth, October, 2015
EMSI New England DNA, Rocky Hill, CT 03/2008–05/2015
Director of Operations
Biometric fingerprint collection, processing, and analysis. USA PATRIOT ACT, SAFEACT, NMLS, & FBI National Criminal Records
History Report
Responsible for theoversight and processing of life insurance exams
Responsible for servicing, maintaining, and growing major accounts
Regularly manage, meet, and exceed client expectations to prevent account losses
Responsible for maintaining operational and client confidentiality across multiple operational phases
Operational oversight and procedural management for DOT & non-DOT drug testing
Provide administrative assistance to branch owner/manager and conduct customer service skills for life insurance agents, agencies, applicants,
and companies
Manage walk-in customers and day to day office operations, problem/issue escalation and resolution
2. SAMUEL KIRKENDALL
63 Glasgow Circle • Hudson, NH 03051• 203-213-8862 • skirkendall87@gmail.com
Page 2 of 3
Perform basic maintenance and trouble shoot issues with fingerprinting equipment, including computer hardware and software
Committed to customer service and quality improvement
Performs basic administrative and clerical duties; including, computer operations, filing, faxing, scanning and answering telephones
Obtain successful customer fingerprint images and capture biometric information to meet or exceed program standards
Certificates & Awards:
o Department of Defense (DOD): Identifyingand Safeguarding Personally Identifiable Information, P-II, 2013
o Department of HomelandSecurity (DHS): DHSInformation Security Awareness, 2012
o Examination Management Services Inc (EMSI):
Certificate of Excellence, BRIP Project, 2010
Certificate of Achievement for Urine Specimen Collection Technician, 2008
o Universal Enrollment Services (UES):
Professional Conduct, PRG-101, 2013
Delivering WOW Service, CS-101, 2013
Sensitive Security Information, UES-101, 2013
MorphoTrustUSA &UES Program Overview, UES-103, 2013
Trusted Agent Roles and Responsibilities, UES-201, 2013
Greeting & Sign in Process, UES-202, 2013
Capturing and Identifying Quality Fingerprints, UES-203, 2013
Identification & Citizenship Verification, UES-204, 2013
UES Enrollment Process, UES-205, 2013
TSA Pre Check Application Processing, UES-208, 2013
HMEApplication Processing, UES-209, 2013
Metrics & TWIC Inventory Course, UES-600, 2013
Temptime (private contract for EMSI)-Field Technician forthe CT/Federal Case Study on Freeze Sensitivity of Vaccines
South Windsor Police Department, South Windsor, CT 11/2011 – 12/2011
Police Ride-Along (volunteer)
Partook in police ride-along opportunities, Witnessed shift supervision, Learned arrest and booking procedures
Upheld and became familiar with law enforcement policies, procedures, city bylaws, and legal case law
State of CT Police Department-Computer Crimes & Electronic Evidence Laboratory, Meriden, CT 07/2010-01/2011
Intern (volunteer)
Disassemble & reassemble confiscated computers for statetroopers
Train to use computer programs to search & detect child pornography (ex. ENCASE)
Undercover work in online chat rooms, destroy or wipehard-drives for future use
Education
Goodwin College, East Hartford, CT
Bachelorof Science, Management & Leadership, GPA 3.6 12/22/ 2013
o Alpha Sigma Lambda Honor Society, 2013
o Myers & Briggs Type Indicator(MBTI),2012
o PredictiveIndex(PI)System,2012
Associate of Science, Homeland Security, GPA 3.9 04/22/ 2011
o Academic Excellence Awardin HomelandSecurity,2011
o Phi Theta Kappa Honor Society, 2011
o First Annual Men ofVision and Education (MOVE) Award, 2010
o FEMA:
Continuity ofOperations Awareness, IS-546.a, 2014
Introduction to Continuityof Operations, IS-547.a, 2014
Introduction to theIncident CommandSystem, ICS-100,2010
ICS for Single Resources andInitial ActionIncidents, ICS-200, 2010
National Incident Management System(NIMS) an Introduction, IS-00700.a, 2010
National Response Framework, an Introduction, IS-00800.b, 2010
3. SAMUEL KIRKENDALL
63 Glasgow Circle • Hudson, NH 03051• 203-213-8862 • skirkendall87@gmail.com
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VolunteerOrganizations:
ManchesterCommunity Emergency Response Team (CERT), Manchester, CT 2015-Present
MountainBike Search & Rescue
Middletown Office of Emergency Management (OEM), Middletown, CT 2014-Present
&
South Windsor (CERT), South Windsor, CT 2013-Present
o American RedCross:
Shelter Management,2014
o State of Connecticut:
CT EmergencyManagement & HomelandSecurity,WebEOC, 2015, CERT Instructor 2015
CT Fire Academy, Traffic Management, 2015
o Federal Communications Commission(FCC):
HAM Radio Operator Technician,2014
o FEMA:
Fundamentals ofEmergency Management, IS-230.D,2014
Active Shooter: What YouCan Do,IS-907, 2014
CERT Supplemental Training: TheIncident CommandSystem, IS-315,2014
Introduction to CERT,IS-317, 2014
EOC Management andOperations, IS-775,2014
Other Certificates & Licenses:
Department of HomelandSecurity (DHS)
o Transportation WorkerIdentificationCredential (TWIC), 2013
Eleven Charlie, LLC:
o Level 1 Tactical Shot Gun Defense Training, 2015
Emergency Medical Technician (EMT):
Graduated from Code One Training Solutions LLC, in progress to take stateexams
o Certificates:
AED, CPR, First AID
FEMA:Chemical.Biological.Radiological.Nuclear.Explosives (CBRNE):
Medical Management of C.B.R.N.E., 2014
National Rifle Association (NRA):
o CertifiedFirearms SafetyInstructor,2013
o Range Safety Officer,2012
Secret Service:
o Handwritingandsignature comparisonclass, 2010
State of Connecticut:
o Security Officer IdentificationCard, 2013,
o Permit toCarryPistols andRevolvers, 2010