This document covers ethics and fraud issues in the mortgage industry. It discusses the definition of ethics, characteristics of predatory lending and victims of predatory lending practices. Predatory practices discussed include kickbacks, excessive fees, unfair penalties, loan flipping, equity stripping and various mortgage scam. The document also outlines the Consumer Financial Protection Bureau's role in enforcing consumer protection laws through complaint processes, administrative adjudication, civil penalties, redress and enforcement actions against practices like false advertising, redlining, foreclosure deceit and steering.

1. Module 4: Ethics and Fraud Issues, Part 1

2. Module 4: Ethics and Fraud Issues, Part 1
4.1 What is Ethics?
 Business Ethics
 Professional Ethics and Conduct
 Professional Organizations
 National Association of Mortgage Brokers
 National Reverse Mortgage Lenders Association
 Volunteer Tri-State Best Practices Lending Committee

3. Module 4: Ethics and Fraud Issues, Part 1
4.2 Overview of Predatory Lending
 Characteristics of Predatory Lenders
 Characteristics of the Victims

4. Module 4: Ethics and Fraud Issues, Part 1
4.2 Overview of Predatory Lending
 Illegal Lending Practices
 Kickbacks & RESPA Violations
 Packing, Excessive Fees, and Padding
 Unfair Prepayment Penalties
 Loan Flipping
 Asset-Based Loan
 Phantom Help Scams
 Short Sale Scams
 Loan Modification Scams
 Mortgage Rescue Scams
 Equity Stripping

5. Module 4: Ethics and Fraud Issues, Part 1
4.3 CFPB Enforces Consumer Protection Laws
 CFPB Complaint Process
 Elements of a Response
 CFBP Office of Enforcement
 CFPB Office of Administrative Adjudication
 CFPB Civil Penalty Fund
 Bureau-Administered Redress

6. Module 4: Ethics and Fraud Issues, Part 1
4.3 CFPB Enforces Consumer Protection Laws
 CFPB Enforcement Actions
 Enforcement Action - False Advertising
 Deceptive Advertising Case Studies
 Enforcement Action - Redlining
 Redlining Case Studies
 Enforcement Action - Foreclosure Deceit
 Foreclosure Deceit Case Studies
 Enforcement Action - Steering