This document discusses high reliability organizations and their preoccupation with failure, reluctance to simplify situations, sensitivity to operations, and commitment to resilience. It also discusses several human factors lessons learned from wildland firefighting incidents, including underestimating fire behavior and overestimating ability to control fires, reluctance to change plans when needed, importance of personal knowledge and experience, and importance of considering worst-case scenarios. Contact information is provided for the authors of the document.

1. Making safer decisionsMary Omodei, Glenn Elliott, Claire JohnsonPsychological Science, LaTrobe University, Victoria

2. BackgroundandFire BehaviorHuman Behavior

3. High Reliability Organisations:Pre-occupation with failure

4. High Reliability Organisations:Pre-occupation with failureReluctance to simplify

5. High Reliability Organisations:Pre-occupation with failureReluctance to simplifySensitivity to operations

6. High Reliability Organisations:Pre-occupation with failureReluctance to simplifySensitivity to operationsCommitment to resilience

7. High Reliability Organisations:Pre-occupation with failureReluctance to simplifySensitivity to operationsCommitment to resilienceDeference to expertise

8. Mindand Body: The two-way street

9. Mindand Body: The two-way street

10. Wind direction indicatorContour linesPre-burnt areas1000 metresMindand Body: The two-way street

11. 114 interviews....25 incidents across Vic and NSW......how many words ?

13. 214,681

14. 214,681

15. 214,681552,899

16. D2.3 project214,681552,899

17. D2.3 project214,681552,899933,054

18. A Human Factors Fire TriangleThinking

19. A Human Factors Fire TriangleThinkingRelating

20. A Human Factors Fire TriangleThinkingRelatingCo-ordinating

21. ?

22. Dr. Robert McNamara, (former U.S. Secretary of Defence)

23. The Fogs of War:

24. The Fogs of War:

25. The Fogs of War:Firefighting

26. The Fogs of War:7 Human Factors lessons from the firegroundFirefighting

27. Lesson 1:“We are essentially baboons who wear clothes and speak in sentences”ThinkingJ- Dr Jim McLennan

28. Lesson 2:We are good at managing the fire, but not good at managing ourselves

30. Some Good News !

31. Underlying processes

32. Underlying processes

33. Lesson 3:We tend to underestimate what the fire will do, while overestimating what we can do about it

34. Networked Fire Chief ExperimentWind direction indicatorContour linesPre-burnt areas1000 metres

35. Six scenarios

36. Lesson 4:We can be reluctant to change plans even when the situation demands such a change

37. Lesson 5:The importance of personal knowledge

38. Local Knowledge

39. Trust

40. Lesson 6:The importance of thinking ahead (including the use of worst-case scenarios)

41. Lesson 7:We use previous experiences to guide current thinking

42. Where to ?Training/Ops

43. Where to ?Training/OpsInvestigations

44. Where to ?Training/OpsInvestigationsLessons Learned

45. http://www.iawfonline.org/phoenix/http://www.wildfirelessons.net/Home.aspxhttp://www.airsafe.com

46. Get Serious about HRO – Mike DeGroskyhttp://wildfiremag.com/wui/serious_hro_0708/Human Factors in Aviation: A natural history – Sidney Dekkerhttp://www.lu.se/upload/Trafikflyghogskolan/TR2003-02_HumanFactorsinAviationaNaturalHistory.pdf

47. Mary Omodei: m.omodei@latrobe.edu.au Glenn Elliott: g.elliott@latrobe.edu.auClaire Johnson: ce2johnson@students.latrobe.edu.auThe End