SlideShare a Scribd company logo
1 of 15
Download to read offline
Immersion in Public Design

Policies that work for People
Sabine Junginger, PhD
Fellow | Hertie School of Governance
Visiting Prof. | Macromedia University of Applied Sciences
s.junginger@hertie-school.org
INNOVATING PUBLIC ORGANIZATIONS 

THROUGH HUMAN-CENTERED DESIGN
Master Public Policy 2010
DESIGN IN POLICY-MAKING 

& POLICY IMPLEMENTATION
Master Public Policy 2015
THINK$ALOUD$
The minimum wage was criticized heavily for its
bureaucratic and documentation obligations
The policy was introduced with the beginning of 2015 and makes a
minimum salary of €8.5 per hour mandatory for all employees in
Germany
“Chemical Industry: Employers’ President
criticizes bureaucracy of minimum wage”
(Wirtschaftswoche, 25.04.15)
“Minimum wage: Merkel wants to ‘reduce
bureaucracy if necessary’”
(Handelsblatt, 20.01.15)
“Widespread criticism of minimum wage
bureaucracy”
(Pforzheimer Zeitung, 25.01.15)
“Minimum wage controls: a monster of
bureaucracy”
(Handwerksblatt, January 2015)
“Restaurant industry: Thousands of
restaurant owners protest minimum wage
bureaucracy”
(Focus, 27.04.2015)
DESIGN IN POLICY-MAKING 

& POLICY IMPLEMENTATION
Master Public Policy 2015
Junginger 2015
identifying
policy need
clarifying
policy need
formulating
policy
implementing
policy
evaluating
policy outcomes
How Policy-Makers Approach Policy Design
(Example of Policy Cycle by Howlett & Ramesh, 2003)
Junginger 2015
identifying
policy need
clarifying
policy need
formulating
policy
implementing
policy
evaluating
policy outcomes
Policy Making
How Policy-Makers Approach Policy Design
(Example of Policy Cycle by Howlett & Ramesh, 2003)
Junginger 2015
identifying
policy need
clarifying
policy need
formulating
policy
implementing
policy
evaluating
policy outcomes
Policy Making Policy Implementation
How Policy-Makers look at Policy Design
(Example of Policy Cycle by Howlett & Ramesh, 2003)
Junginger 2015
identifying
policy need
clarifying
policy need
formulating
policy
implementing
policy
evaluating
policy outcomes
Responsive, Linear, Fragmented
Policy Design Policy Implementation
How Policy-Makers look at Policy Design
(Example of Policy Cycle by Howlett & Ramesh, 2003)
Junginger 2015
The Guide, Version 2002, ATO
Designing by
Organizations
Designing by
Organizations
Designing for
Citizens
Designing with
Citizens
Designing by
Citizens
Designing for
Organizations
Designing with
Organizations
Design experts design
for organizational
staff and for citizens
Design experts design
with citizens for
organizational staff
Citizens design for
organizational staff
Design experts design
with organizational
staff for citizens
Organizational staff
designs for citizens
Organizational staff
co-designs with citizens
Design experts design
with organizational
staff and with citizens
Citizens design with
organizational staff
Organizational staff
and citizens co-create
and ‘co-produce’
(i.e., operate the new)
Organizational Engagement Matrix
Organizational design practices are influenced by what the organization perceives
to be their own design capability and by who organizations assign a role in designing–
that is who the organizations thinks possesses the necessary and sufficient design
expertise for a specific problem
Junginger forthcoming
Thursday, April 25, 13
Pro-Active, Integrated, Human-Centered
The Guide, Version 2002, ATO
Thank you.
s.junginger@hertie-school.org

More Related Content

Similar to Sabine Junginger - Presentation for Immersion in Public Design -

Global governance and the interface withbusiness new instit.docx
Global governance and the interface withbusiness new instit.docxGlobal governance and the interface withbusiness new instit.docx
Global governance and the interface withbusiness new instit.docxbudbarber38650
 
POV Leroy White presentation
POV Leroy White presentationPOV Leroy White presentation
POV Leroy White presentationSWF
 
PMSD proj design and evaluation, rev4
PMSD proj design and evaluation, rev4PMSD proj design and evaluation, rev4
PMSD proj design and evaluation, rev4luchokool
 
Environmental Factors and Variables that Go into Creating a Marketing Plan - ...
Environmental Factors and Variables that Go into Creating a Marketing Plan - ...Environmental Factors and Variables that Go into Creating a Marketing Plan - ...
Environmental Factors and Variables that Go into Creating a Marketing Plan - ...mysteriousnun5407
 
Styles of intervention for government policy-making
Styles of intervention for government policy-makingStyles of intervention for government policy-making
Styles of intervention for government policy-makingPolicy Lab
 
Styles of government intervention
Styles of government interventionStyles of government intervention
Styles of government interventionColaborativismo
 
Service Design Impact Report - Health Sector
Service Design Impact Report - Health SectorService Design Impact Report - Health Sector
Service Design Impact Report - Health SectorEmma Patel
 
Social innovation, workplace innovation and employment: sustainability and th...
Social innovation, workplace innovation and employment: sustainability and th...Social innovation, workplace innovation and employment: sustainability and th...
Social innovation, workplace innovation and employment: sustainability and th...Peter Oeij
 
Student 1 Discussionby Jyothi Adi Kamisetty - Wednesday, 21 Au.docx
Student 1 Discussionby Jyothi Adi Kamisetty - Wednesday, 21 Au.docxStudent 1 Discussionby Jyothi Adi Kamisetty - Wednesday, 21 Au.docx
Student 1 Discussionby Jyothi Adi Kamisetty - Wednesday, 21 Au.docxdeanmtaylor1545
 
Systems of denial in policy making
Systems of denial in policy makingSystems of denial in policy making
Systems of denial in policy makingThei Geurts
 
The Impact of Co-Creation with Customers on Service Innovation in the Morocca...
The Impact of Co-Creation with Customers on Service Innovation in the Morocca...The Impact of Co-Creation with Customers on Service Innovation in the Morocca...
The Impact of Co-Creation with Customers on Service Innovation in the Morocca...Dr. Amarjeet Singh
 
A Reinforcement Of Leadership Practices Essay
A Reinforcement Of Leadership Practices EssayA Reinforcement Of Leadership Practices Essay
A Reinforcement Of Leadership Practices EssayCamella Taylor
 
Service Design in Product Service Systems for Small and Medium Sized Enterprises
Service Design in Product Service Systems for Small and Medium Sized EnterprisesService Design in Product Service Systems for Small and Medium Sized Enterprises
Service Design in Product Service Systems for Small and Medium Sized EnterprisesThomas Schönweitz
 
Systems approaches to public se oecd
Systems approaches to public se   oecdSystems approaches to public se   oecd
Systems approaches to public se oecdAlberto Cohen
 
Reporte BID: Public-Private Collaboration on Productive Development Policies ...
Reporte BID: Public-Private Collaboration on Productive Development Policies ...Reporte BID: Public-Private Collaboration on Productive Development Policies ...
Reporte BID: Public-Private Collaboration on Productive Development Policies ...CESSI ArgenTIna
 
LEGITIMACY, EFFICIENCY AND INTEGRITY OF ADVOCACY: MOLDOVA’S EXPERIENCE
LEGITIMACY, EFFICIENCY AND INTEGRITY OF ADVOCACY: MOLDOVA’S EXPERIENCELEGITIMACY, EFFICIENCY AND INTEGRITY OF ADVOCACY: MOLDOVA’S EXPERIENCE
LEGITIMACY, EFFICIENCY AND INTEGRITY OF ADVOCACY: MOLDOVA’S EXPERIENCEIDIS Viitorul
 
CSR-Instruments as a conceptual Inspiration for Public Administration
CSR-Instruments as  a conceptual Inspiration for Public AdministrationCSR-Instruments as  a conceptual Inspiration for Public Administration
CSR-Instruments as a conceptual Inspiration for Public AdministrationRobert Piehler
 

Similar to Sabine Junginger - Presentation for Immersion in Public Design - (20)

Global governance and the interface withbusiness new instit.docx
Global governance and the interface withbusiness new instit.docxGlobal governance and the interface withbusiness new instit.docx
Global governance and the interface withbusiness new instit.docx
 
POV Leroy White presentation
POV Leroy White presentationPOV Leroy White presentation
POV Leroy White presentation
 
Public Affairs & the Business Model
Public Affairs & the Business ModelPublic Affairs & the Business Model
Public Affairs & the Business Model
 
PMSD proj design and evaluation, rev4
PMSD proj design and evaluation, rev4PMSD proj design and evaluation, rev4
PMSD proj design and evaluation, rev4
 
Environmental Factors and Variables that Go into Creating a Marketing Plan - ...
Environmental Factors and Variables that Go into Creating a Marketing Plan - ...Environmental Factors and Variables that Go into Creating a Marketing Plan - ...
Environmental Factors and Variables that Go into Creating a Marketing Plan - ...
 
Styles of intervention for government policy-making
Styles of intervention for government policy-makingStyles of intervention for government policy-making
Styles of intervention for government policy-making
 
Styles of government intervention
Styles of government interventionStyles of government intervention
Styles of government intervention
 
Service Design Impact Report - Health Sector
Service Design Impact Report - Health SectorService Design Impact Report - Health Sector
Service Design Impact Report - Health Sector
 
Social innovation, workplace innovation and employment: sustainability and th...
Social innovation, workplace innovation and employment: sustainability and th...Social innovation, workplace innovation and employment: sustainability and th...
Social innovation, workplace innovation and employment: sustainability and th...
 
Student 1 Discussionby Jyothi Adi Kamisetty - Wednesday, 21 Au.docx
Student 1 Discussionby Jyothi Adi Kamisetty - Wednesday, 21 Au.docxStudent 1 Discussionby Jyothi Adi Kamisetty - Wednesday, 21 Au.docx
Student 1 Discussionby Jyothi Adi Kamisetty - Wednesday, 21 Au.docx
 
Systems of denial in policy making
Systems of denial in policy makingSystems of denial in policy making
Systems of denial in policy making
 
The Impact of Co-Creation with Customers on Service Innovation in the Morocca...
The Impact of Co-Creation with Customers on Service Innovation in the Morocca...The Impact of Co-Creation with Customers on Service Innovation in the Morocca...
The Impact of Co-Creation with Customers on Service Innovation in the Morocca...
 
Co-design
Co-designCo-design
Co-design
 
A Reinforcement Of Leadership Practices Essay
A Reinforcement Of Leadership Practices EssayA Reinforcement Of Leadership Practices Essay
A Reinforcement Of Leadership Practices Essay
 
Service Design in Product Service Systems for Small and Medium Sized Enterprises
Service Design in Product Service Systems for Small and Medium Sized EnterprisesService Design in Product Service Systems for Small and Medium Sized Enterprises
Service Design in Product Service Systems for Small and Medium Sized Enterprises
 
Systems approaches to public se oecd
Systems approaches to public se   oecdSystems approaches to public se   oecd
Systems approaches to public se oecd
 
OPM and IDEO
OPM and IDEOOPM and IDEO
OPM and IDEO
 
Reporte BID: Public-Private Collaboration on Productive Development Policies ...
Reporte BID: Public-Private Collaboration on Productive Development Policies ...Reporte BID: Public-Private Collaboration on Productive Development Policies ...
Reporte BID: Public-Private Collaboration on Productive Development Policies ...
 
LEGITIMACY, EFFICIENCY AND INTEGRITY OF ADVOCACY: MOLDOVA’S EXPERIENCE
LEGITIMACY, EFFICIENCY AND INTEGRITY OF ADVOCACY: MOLDOVA’S EXPERIENCELEGITIMACY, EFFICIENCY AND INTEGRITY OF ADVOCACY: MOLDOVA’S EXPERIENCE
LEGITIMACY, EFFICIENCY AND INTEGRITY OF ADVOCACY: MOLDOVA’S EXPERIENCE
 
CSR-Instruments as a conceptual Inspiration for Public Administration
CSR-Instruments as  a conceptual Inspiration for Public AdministrationCSR-Instruments as  a conceptual Inspiration for Public Administration
CSR-Instruments as a conceptual Inspiration for Public Administration
 

More from Stéphane VINCENT

Portraits robots-démarches inno départements-2017
Portraits robots-démarches inno départements-2017Portraits robots-démarches inno départements-2017
Portraits robots-démarches inno départements-2017Stéphane VINCENT
 
Direction administrative et financière la 27e région
Direction administrative et financière la 27e régionDirection administrative et financière la 27e région
Direction administrative et financière la 27e régionStéphane VINCENT
 
Visions prospectives extrêmes de l'administration
Visions prospectives extrêmes de l'administrationVisions prospectives extrêmes de l'administration
Visions prospectives extrêmes de l'administrationStéphane VINCENT
 
Dossier documentaire séminaire "design des usages/usage de design"
Dossier documentaire séminaire "design des usages/usage de design"Dossier documentaire séminaire "design des usages/usage de design"
Dossier documentaire séminaire "design des usages/usage de design"Stéphane VINCENT
 
Présentation de Nacima Baron - Chaire Gare
Présentation de Nacima Baron - Chaire GarePrésentation de Nacima Baron - Chaire Gare
Présentation de Nacima Baron - Chaire GareStéphane VINCENT
 
Présentation Tram Nord Express / Plausible Possible
Présentation Tram Nord Express / Plausible PossiblePrésentation Tram Nord Express / Plausible Possible
Présentation Tram Nord Express / Plausible PossibleStéphane VINCENT
 
Vd.2017. 01.27. superpublic gare remix
Vd.2017. 01.27. superpublic  gare remixVd.2017. 01.27. superpublic  gare remix
Vd.2017. 01.27. superpublic gare remixStéphane VINCENT
 
international cooperation officer
international cooperation officerinternational cooperation officer
international cooperation officerStéphane VINCENT
 
La 27e région rapport d'activité 2016
La 27e région   rapport d'activité 2016 La 27e région   rapport d'activité 2016
La 27e région rapport d'activité 2016 Stéphane VINCENT
 
Offre d'apprentissage - Assistant(e) administratif(ve) et comptable
Offre d'apprentissage - Assistant(e) administratif(ve) et comptableOffre d'apprentissage - Assistant(e) administratif(ve) et comptable
Offre d'apprentissage - Assistant(e) administratif(ve) et comptableStéphane VINCENT
 
Final program "labs builders", Marseille, June 16-17 2016
Final program "labs builders", Marseille, June 16-17 2016Final program "labs builders", Marseille, June 16-17 2016
Final program "labs builders", Marseille, June 16-17 2016Stéphane VINCENT
 
Résidence Gares BZH / déployer la méthode de la résidence
Résidence Gares BZH / déployer la méthode de la résidenceRésidence Gares BZH / déployer la méthode de la résidence
Résidence Gares BZH / déployer la méthode de la résidenceStéphane VINCENT
 
Résidence Gares BZH / 3 visions de gare
Résidence Gares BZH / 3 visions de gareRésidence Gares BZH / 3 visions de gare
Résidence Gares BZH / 3 visions de gareStéphane VINCENT
 
Présentation "Chantiers ouverts au public" dans l'OPC n48
Présentation "Chantiers ouverts au public" dans l'OPC n48Présentation "Chantiers ouverts au public" dans l'OPC n48
Présentation "Chantiers ouverts au public" dans l'OPC n48Stéphane VINCENT
 
Journée découverte / 9.06.16 / Gaillac
Journée découverte / 9.06.16 / GaillacJournée découverte / 9.06.16 / Gaillac
Journée découverte / 9.06.16 / GaillacStéphane VINCENT
 

More from Stéphane VINCENT (20)

Webinaire hesamla27eregion
Webinaire hesamla27eregionWebinaire hesamla27eregion
Webinaire hesamla27eregion
 
Rapport d'activité 2017
Rapport d'activité 2017Rapport d'activité 2017
Rapport d'activité 2017
 
Portraits robots-démarches inno départements-2017
Portraits robots-démarches inno départements-2017Portraits robots-démarches inno départements-2017
Portraits robots-démarches inno départements-2017
 
Direction administrative et financière la 27e région
Direction administrative et financière la 27e régionDirection administrative et financière la 27e région
Direction administrative et financière la 27e région
 
Visions prospectives extrêmes de l'administration
Visions prospectives extrêmes de l'administrationVisions prospectives extrêmes de l'administration
Visions prospectives extrêmes de l'administration
 
Dossier documentaire séminaire "design des usages/usage de design"
Dossier documentaire séminaire "design des usages/usage de design"Dossier documentaire séminaire "design des usages/usage de design"
Dossier documentaire séminaire "design des usages/usage de design"
 
Livrable aventuriers 2016
Livrable aventuriers 2016Livrable aventuriers 2016
Livrable aventuriers 2016
 
Présentation de Nacima Baron - Chaire Gare
Présentation de Nacima Baron - Chaire GarePrésentation de Nacima Baron - Chaire Gare
Présentation de Nacima Baron - Chaire Gare
 
Présentation Tram Nord Express / Plausible Possible
Présentation Tram Nord Express / Plausible PossiblePrésentation Tram Nord Express / Plausible Possible
Présentation Tram Nord Express / Plausible Possible
 
Vd.2017. 01.27. superpublic gare remix
Vd.2017. 01.27. superpublic  gare remixVd.2017. 01.27. superpublic  gare remix
Vd.2017. 01.27. superpublic gare remix
 
Iheie la27e region020317
Iheie la27e region020317Iheie la27e region020317
Iheie la27e region020317
 
international cooperation officer
international cooperation officerinternational cooperation officer
international cooperation officer
 
La 27e région rapport d'activité 2016
La 27e région   rapport d'activité 2016 La 27e région   rapport d'activité 2016
La 27e région rapport d'activité 2016
 
Plaquette 2016 version web
Plaquette 2016 version webPlaquette 2016 version web
Plaquette 2016 version web
 
Offre d'apprentissage - Assistant(e) administratif(ve) et comptable
Offre d'apprentissage - Assistant(e) administratif(ve) et comptableOffre d'apprentissage - Assistant(e) administratif(ve) et comptable
Offre d'apprentissage - Assistant(e) administratif(ve) et comptable
 
Final program "labs builders", Marseille, June 16-17 2016
Final program "labs builders", Marseille, June 16-17 2016Final program "labs builders", Marseille, June 16-17 2016
Final program "labs builders", Marseille, June 16-17 2016
 
Résidence Gares BZH / déployer la méthode de la résidence
Résidence Gares BZH / déployer la méthode de la résidenceRésidence Gares BZH / déployer la méthode de la résidence
Résidence Gares BZH / déployer la méthode de la résidence
 
Résidence Gares BZH / 3 visions de gare
Résidence Gares BZH / 3 visions de gareRésidence Gares BZH / 3 visions de gare
Résidence Gares BZH / 3 visions de gare
 
Présentation "Chantiers ouverts au public" dans l'OPC n48
Présentation "Chantiers ouverts au public" dans l'OPC n48Présentation "Chantiers ouverts au public" dans l'OPC n48
Présentation "Chantiers ouverts au public" dans l'OPC n48
 
Journée découverte / 9.06.16 / Gaillac
Journée découverte / 9.06.16 / GaillacJournée découverte / 9.06.16 / Gaillac
Journée découverte / 9.06.16 / Gaillac
 

Recently uploaded

PPT Item # 4 - 231 Encino Ave (Significance Only)
PPT Item # 4 - 231 Encino Ave (Significance Only)PPT Item # 4 - 231 Encino Ave (Significance Only)
PPT Item # 4 - 231 Encino Ave (Significance Only)ahcitycouncil
 
Lucknow 💋 Russian Call Girls Lucknow ₹7.5k Pick Up & Drop With Cash Payment 8...
Lucknow 💋 Russian Call Girls Lucknow ₹7.5k Pick Up & Drop With Cash Payment 8...Lucknow 💋 Russian Call Girls Lucknow ₹7.5k Pick Up & Drop With Cash Payment 8...
Lucknow 💋 Russian Call Girls Lucknow ₹7.5k Pick Up & Drop With Cash Payment 8...anilsa9823
 
Night 7k to 12k Call Girls Service In Navi Mumbai 👉 BOOK NOW 9833363713 👈 ♀️...
Night 7k to 12k  Call Girls Service In Navi Mumbai 👉 BOOK NOW 9833363713 👈 ♀️...Night 7k to 12k  Call Girls Service In Navi Mumbai 👉 BOOK NOW 9833363713 👈 ♀️...
Night 7k to 12k Call Girls Service In Navi Mumbai 👉 BOOK NOW 9833363713 👈 ♀️...aartirawatdelhi
 
Human-AI Collaboration for Virtual Capacity in Emergency Operation Centers (E...
Human-AI Collaborationfor Virtual Capacity in Emergency Operation Centers (E...Human-AI Collaborationfor Virtual Capacity in Emergency Operation Centers (E...
Human-AI Collaboration for Virtual Capacity in Emergency Operation Centers (E...Hemant Purohit
 
Expressive clarity oral presentation.pptx
Expressive clarity oral presentation.pptxExpressive clarity oral presentation.pptx
Expressive clarity oral presentation.pptxtsionhagos36
 
Artificial Intelligence in Philippine Local Governance: Challenges and Opport...
Artificial Intelligence in Philippine Local Governance: Challenges and Opport...Artificial Intelligence in Philippine Local Governance: Challenges and Opport...
Artificial Intelligence in Philippine Local Governance: Challenges and Opport...CedZabala
 
VIP Call Girl Service Ludhiana 7001035870 Enjoy Call Girls With Our Escorts
VIP Call Girl Service Ludhiana 7001035870 Enjoy Call Girls With Our EscortsVIP Call Girl Service Ludhiana 7001035870 Enjoy Call Girls With Our Escorts
VIP Call Girl Service Ludhiana 7001035870 Enjoy Call Girls With Our Escortssonatiwari757
 
Item # 4 - 231 Encino Ave (Significance Only).pdf
Item # 4 - 231 Encino Ave (Significance Only).pdfItem # 4 - 231 Encino Ave (Significance Only).pdf
Item # 4 - 231 Encino Ave (Significance Only).pdfahcitycouncil
 
VIP Russian Call Girls in Indore Ishita 💚😋 9256729539 🚀 Indore Escorts
VIP Russian Call Girls in Indore Ishita 💚😋  9256729539 🚀 Indore EscortsVIP Russian Call Girls in Indore Ishita 💚😋  9256729539 🚀 Indore Escorts
VIP Russian Call Girls in Indore Ishita 💚😋 9256729539 🚀 Indore Escortsaditipandeya
 
Climate change and safety and health at work
Climate change and safety and health at workClimate change and safety and health at work
Climate change and safety and health at workChristina Parmionova
 
Booking open Available Pune Call Girls Shukrawar Peth 6297143586 Call Hot In...
Booking open Available Pune Call Girls Shukrawar Peth  6297143586 Call Hot In...Booking open Available Pune Call Girls Shukrawar Peth  6297143586 Call Hot In...
Booking open Available Pune Call Girls Shukrawar Peth 6297143586 Call Hot In...tanu pandey
 
VIP Call Girls Bhavnagar 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Bhavnagar 7001035870 Whatsapp Number, 24/07 BookingVIP Call Girls Bhavnagar 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Bhavnagar 7001035870 Whatsapp Number, 24/07 Bookingdharasingh5698
 
2024 Zoom Reinstein Legacy Asbestos Webinar
2024 Zoom Reinstein Legacy Asbestos Webinar2024 Zoom Reinstein Legacy Asbestos Webinar
2024 Zoom Reinstein Legacy Asbestos WebinarLinda Reinstein
 
Just Call Vip call girls Wardha Escorts ☎️8617370543 Starting From 5K to 25K ...
Just Call Vip call girls Wardha Escorts ☎️8617370543 Starting From 5K to 25K ...Just Call Vip call girls Wardha Escorts ☎️8617370543 Starting From 5K to 25K ...
Just Call Vip call girls Wardha Escorts ☎️8617370543 Starting From 5K to 25K ...Dipal Arora
 
Top Rated Pune Call Girls Hadapsar ⟟ 6297143586 ⟟ Call Me For Genuine Sex Se...
Top Rated  Pune Call Girls Hadapsar ⟟ 6297143586 ⟟ Call Me For Genuine Sex Se...Top Rated  Pune Call Girls Hadapsar ⟟ 6297143586 ⟟ Call Me For Genuine Sex Se...
Top Rated Pune Call Girls Hadapsar ⟟ 6297143586 ⟟ Call Me For Genuine Sex Se...Call Girls in Nagpur High Profile
 
Top Rated Pune Call Girls Wadgaon Sheri ⟟ 6297143586 ⟟ Call Me For Genuine S...
Top Rated  Pune Call Girls Wadgaon Sheri ⟟ 6297143586 ⟟ Call Me For Genuine S...Top Rated  Pune Call Girls Wadgaon Sheri ⟟ 6297143586 ⟟ Call Me For Genuine S...
Top Rated Pune Call Girls Wadgaon Sheri ⟟ 6297143586 ⟟ Call Me For Genuine S...Call Girls in Nagpur High Profile
 
Call Girls Chakan Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Chakan Call Me 7737669865 Budget Friendly No Advance BookingCall Girls Chakan Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Chakan Call Me 7737669865 Budget Friendly No Advance Bookingroncy bisnoi
 
Global debate on climate change and occupational safety and health.
Global debate on climate change and occupational safety and health.Global debate on climate change and occupational safety and health.
Global debate on climate change and occupational safety and health.Christina Parmionova
 
2024: The FAR, Federal Acquisition Regulations - Part 29
2024: The FAR, Federal Acquisition Regulations - Part 292024: The FAR, Federal Acquisition Regulations - Part 29
2024: The FAR, Federal Acquisition Regulations - Part 29JSchaus & Associates
 
Call On 6297143586 Yerwada Call Girls In All Pune 24/7 Provide Call With Bes...
Call On 6297143586  Yerwada Call Girls In All Pune 24/7 Provide Call With Bes...Call On 6297143586  Yerwada Call Girls In All Pune 24/7 Provide Call With Bes...
Call On 6297143586 Yerwada Call Girls In All Pune 24/7 Provide Call With Bes...tanu pandey
 

Recently uploaded (20)

PPT Item # 4 - 231 Encino Ave (Significance Only)
PPT Item # 4 - 231 Encino Ave (Significance Only)PPT Item # 4 - 231 Encino Ave (Significance Only)
PPT Item # 4 - 231 Encino Ave (Significance Only)
 
Lucknow 💋 Russian Call Girls Lucknow ₹7.5k Pick Up & Drop With Cash Payment 8...
Lucknow 💋 Russian Call Girls Lucknow ₹7.5k Pick Up & Drop With Cash Payment 8...Lucknow 💋 Russian Call Girls Lucknow ₹7.5k Pick Up & Drop With Cash Payment 8...
Lucknow 💋 Russian Call Girls Lucknow ₹7.5k Pick Up & Drop With Cash Payment 8...
 
Night 7k to 12k Call Girls Service In Navi Mumbai 👉 BOOK NOW 9833363713 👈 ♀️...
Night 7k to 12k  Call Girls Service In Navi Mumbai 👉 BOOK NOW 9833363713 👈 ♀️...Night 7k to 12k  Call Girls Service In Navi Mumbai 👉 BOOK NOW 9833363713 👈 ♀️...
Night 7k to 12k Call Girls Service In Navi Mumbai 👉 BOOK NOW 9833363713 👈 ♀️...
 
Human-AI Collaboration for Virtual Capacity in Emergency Operation Centers (E...
Human-AI Collaborationfor Virtual Capacity in Emergency Operation Centers (E...Human-AI Collaborationfor Virtual Capacity in Emergency Operation Centers (E...
Human-AI Collaboration for Virtual Capacity in Emergency Operation Centers (E...
 
Expressive clarity oral presentation.pptx
Expressive clarity oral presentation.pptxExpressive clarity oral presentation.pptx
Expressive clarity oral presentation.pptx
 
Artificial Intelligence in Philippine Local Governance: Challenges and Opport...
Artificial Intelligence in Philippine Local Governance: Challenges and Opport...Artificial Intelligence in Philippine Local Governance: Challenges and Opport...
Artificial Intelligence in Philippine Local Governance: Challenges and Opport...
 
VIP Call Girl Service Ludhiana 7001035870 Enjoy Call Girls With Our Escorts
VIP Call Girl Service Ludhiana 7001035870 Enjoy Call Girls With Our EscortsVIP Call Girl Service Ludhiana 7001035870 Enjoy Call Girls With Our Escorts
VIP Call Girl Service Ludhiana 7001035870 Enjoy Call Girls With Our Escorts
 
Item # 4 - 231 Encino Ave (Significance Only).pdf
Item # 4 - 231 Encino Ave (Significance Only).pdfItem # 4 - 231 Encino Ave (Significance Only).pdf
Item # 4 - 231 Encino Ave (Significance Only).pdf
 
VIP Russian Call Girls in Indore Ishita 💚😋 9256729539 🚀 Indore Escorts
VIP Russian Call Girls in Indore Ishita 💚😋  9256729539 🚀 Indore EscortsVIP Russian Call Girls in Indore Ishita 💚😋  9256729539 🚀 Indore Escorts
VIP Russian Call Girls in Indore Ishita 💚😋 9256729539 🚀 Indore Escorts
 
Climate change and safety and health at work
Climate change and safety and health at workClimate change and safety and health at work
Climate change and safety and health at work
 
Booking open Available Pune Call Girls Shukrawar Peth 6297143586 Call Hot In...
Booking open Available Pune Call Girls Shukrawar Peth  6297143586 Call Hot In...Booking open Available Pune Call Girls Shukrawar Peth  6297143586 Call Hot In...
Booking open Available Pune Call Girls Shukrawar Peth 6297143586 Call Hot In...
 
VIP Call Girls Bhavnagar 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Bhavnagar 7001035870 Whatsapp Number, 24/07 BookingVIP Call Girls Bhavnagar 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Bhavnagar 7001035870 Whatsapp Number, 24/07 Booking
 
2024 Zoom Reinstein Legacy Asbestos Webinar
2024 Zoom Reinstein Legacy Asbestos Webinar2024 Zoom Reinstein Legacy Asbestos Webinar
2024 Zoom Reinstein Legacy Asbestos Webinar
 
Just Call Vip call girls Wardha Escorts ☎️8617370543 Starting From 5K to 25K ...
Just Call Vip call girls Wardha Escorts ☎️8617370543 Starting From 5K to 25K ...Just Call Vip call girls Wardha Escorts ☎️8617370543 Starting From 5K to 25K ...
Just Call Vip call girls Wardha Escorts ☎️8617370543 Starting From 5K to 25K ...
 
Top Rated Pune Call Girls Hadapsar ⟟ 6297143586 ⟟ Call Me For Genuine Sex Se...
Top Rated  Pune Call Girls Hadapsar ⟟ 6297143586 ⟟ Call Me For Genuine Sex Se...Top Rated  Pune Call Girls Hadapsar ⟟ 6297143586 ⟟ Call Me For Genuine Sex Se...
Top Rated Pune Call Girls Hadapsar ⟟ 6297143586 ⟟ Call Me For Genuine Sex Se...
 
Top Rated Pune Call Girls Wadgaon Sheri ⟟ 6297143586 ⟟ Call Me For Genuine S...
Top Rated  Pune Call Girls Wadgaon Sheri ⟟ 6297143586 ⟟ Call Me For Genuine S...Top Rated  Pune Call Girls Wadgaon Sheri ⟟ 6297143586 ⟟ Call Me For Genuine S...
Top Rated Pune Call Girls Wadgaon Sheri ⟟ 6297143586 ⟟ Call Me For Genuine S...
 
Call Girls Chakan Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Chakan Call Me 7737669865 Budget Friendly No Advance BookingCall Girls Chakan Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Chakan Call Me 7737669865 Budget Friendly No Advance Booking
 
Global debate on climate change and occupational safety and health.
Global debate on climate change and occupational safety and health.Global debate on climate change and occupational safety and health.
Global debate on climate change and occupational safety and health.
 
2024: The FAR, Federal Acquisition Regulations - Part 29
2024: The FAR, Federal Acquisition Regulations - Part 292024: The FAR, Federal Acquisition Regulations - Part 29
2024: The FAR, Federal Acquisition Regulations - Part 29
 
Call On 6297143586 Yerwada Call Girls In All Pune 24/7 Provide Call With Bes...
Call On 6297143586  Yerwada Call Girls In All Pune 24/7 Provide Call With Bes...Call On 6297143586  Yerwada Call Girls In All Pune 24/7 Provide Call With Bes...
Call On 6297143586 Yerwada Call Girls In All Pune 24/7 Provide Call With Bes...
 

Sabine Junginger - Presentation for Immersion in Public Design -

  • 1. Immersion in Public Design
 Policies that work for People Sabine Junginger, PhD Fellow | Hertie School of Governance Visiting Prof. | Macromedia University of Applied Sciences s.junginger@hertie-school.org
  • 2.
  • 3.
  • 4.
  • 5. INNOVATING PUBLIC ORGANIZATIONS 
 THROUGH HUMAN-CENTERED DESIGN Master Public Policy 2010 DESIGN IN POLICY-MAKING 
 & POLICY IMPLEMENTATION Master Public Policy 2015
  • 6. THINK$ALOUD$ The minimum wage was criticized heavily for its bureaucratic and documentation obligations The policy was introduced with the beginning of 2015 and makes a minimum salary of €8.5 per hour mandatory for all employees in Germany “Chemical Industry: Employers’ President criticizes bureaucracy of minimum wage” (Wirtschaftswoche, 25.04.15) “Minimum wage: Merkel wants to ‘reduce bureaucracy if necessary’” (Handelsblatt, 20.01.15) “Widespread criticism of minimum wage bureaucracy” (Pforzheimer Zeitung, 25.01.15) “Minimum wage controls: a monster of bureaucracy” (Handwerksblatt, January 2015) “Restaurant industry: Thousands of restaurant owners protest minimum wage bureaucracy” (Focus, 27.04.2015) DESIGN IN POLICY-MAKING 
 & POLICY IMPLEMENTATION Master Public Policy 2015
  • 8. identifying policy need clarifying policy need formulating policy implementing policy evaluating policy outcomes How Policy-Makers Approach Policy Design (Example of Policy Cycle by Howlett & Ramesh, 2003) Junginger 2015
  • 9. identifying policy need clarifying policy need formulating policy implementing policy evaluating policy outcomes Policy Making How Policy-Makers Approach Policy Design (Example of Policy Cycle by Howlett & Ramesh, 2003) Junginger 2015
  • 10. identifying policy need clarifying policy need formulating policy implementing policy evaluating policy outcomes Policy Making Policy Implementation How Policy-Makers look at Policy Design (Example of Policy Cycle by Howlett & Ramesh, 2003) Junginger 2015
  • 11. identifying policy need clarifying policy need formulating policy implementing policy evaluating policy outcomes Responsive, Linear, Fragmented Policy Design Policy Implementation How Policy-Makers look at Policy Design (Example of Policy Cycle by Howlett & Ramesh, 2003) Junginger 2015
  • 12. The Guide, Version 2002, ATO
  • 13. Designing by Organizations Designing by Organizations Designing for Citizens Designing with Citizens Designing by Citizens Designing for Organizations Designing with Organizations Design experts design for organizational staff and for citizens Design experts design with citizens for organizational staff Citizens design for organizational staff Design experts design with organizational staff for citizens Organizational staff designs for citizens Organizational staff co-designs with citizens Design experts design with organizational staff and with citizens Citizens design with organizational staff Organizational staff and citizens co-create and ‘co-produce’ (i.e., operate the new) Organizational Engagement Matrix Organizational design practices are influenced by what the organization perceives to be their own design capability and by who organizations assign a role in designing– that is who the organizations thinks possesses the necessary and sufficient design expertise for a specific problem Junginger forthcoming Thursday, April 25, 13
  • 14. Pro-Active, Integrated, Human-Centered The Guide, Version 2002, ATO