How Ducatt improved the shopfloor user experience with SAP Screen Personas and Powerlists,

1. How Ducatt improved the shopfloor
user experience with SAP Screen Personas
and Powerlists
Luc Poncelet
Project Manager Ducatt
1
Wouter Hanson
Partner TheValueChain
SAPience.be User Day ‘15

2. Agenda
SAPience.be User Day ‘15 2
AGENDA
About
Duca*
The
ERP
V2
project
UI
highlights
Summary
&
lessons
learned
Q
&
A

3. Founded in January 2011
Spin-off from EMGO, light bulb
manufacturer for Philips and Osram
Dedicated Ultra Clear Anti-reflective Thin
and Toughened solar glass
Facts
&
figures
160
employees
2
parallel
producFon
lines
with
2
secFons
(hot/cold)
each
24/7
business
-­‐
reliability
is
key
Ducatt
SAPience.be User Day ‘15 3

4. With
a
100%
focus
on
SAP-­‐centric
environments,
we
OPTIMIZE
THE
WEAK
LINKS
in
your
value
chain,
improve
your
organizaFon’s
overall
PERFORMANCE,
and
ACCELERATE
VALUE
creaFon.
+70
experienced
SAP
consultants
Best
pracFces
and
E2E
soluFons
Process
efficiency
• Ready-­‐to-­‐use
process
opFmizers
• Cloud
soluFons
• User
experience
• Process
orchestraFon
&
integraFon
• Targeted
customised
so[ware
ApplicaFon
&
system
management
1
2
3

5. The ERP V2 project
SAPience.be User Day ‘15 5
Finance
&
Controlling
General
ledger
Fixed
assets
Accounts
payable
Accounts
receivable
Credit
management
Period
end
closing
Cost
center
accounFng
ProducFon
cost
center
planning
Product
cosFng
Profitability
analysis
Sales
&
DistribuOon
Stock
sales
QuotaFons
Complaints
&
credit
notes
Delivery
plans
&
grouped
inv.
Export
&
closing
Purchasing
Contract
management
Supplier
quality
mgmt
OperaFonal
purchasing
Inventory
Mgmt
Stock
movements
Warehouse
mgmt
(RF)
Maintenance
Repairs
PrevenFve
maintenance
Refurbishment
TransportaOon
TransportaFon
management
Transport
cosFng
ProducOon
Produce
to
stock
ProducFon
planning
Third
party
processing
Quality
management
Batch
management
Interfaces
TIS
&
Lisec
USABILITY
USABILITY
RELIABILITY

6. UI improvement areas
SAPience.be User Day ‘15 6
AREA
CHALLENGE
TOOLING
TransportaOon
planning
No
transport
route
based
planning
taking
into
account
open
sales
orders,
open
deliveries,
open
transports
POWL
–
transport
planner
ProducOon
execuOon
Paper
based
instrucFons,
no
real-­‐
Fme
informaFon
POWL
–
real-­‐Fme
producFon
cockpit
ProducOon
order
confirmaOon
Standard
SAP
confirmaFon
screens
to
complex
and
error
prone
for
shi[
personnel
Screen
Personas
&
Theme
Designer
–
easy
order
confirmaFon

7. Create
new
transport
Start
picking
Route-­‐based
Transportation cockpit

8. Transportation cockpit

9. List
with
operaFons
(containing
work
instrucFons)
View
on
ProducFon
Order
BOM
with
required,
consumed
and
open
quanFty
Material
classificaFon
linked
to
correct
operaFon
&
operaFon
free
text
Status
of
order
and
operaFon
(with
check
on
quanFFes)
Real-time production
cockpit

10. Easy order confirmation
Simplified
production order
confirmation
screen
Integrated in
NWBC (new!)

11. Extra
fields
for
operator
Default
to
packaging
quanFty
Easy order confirmation
Foolproof controls
embedded in logic

12. Summary
EHP6
• NWBC maturity
Screen Personas (V2.0)
• Easy prototyping
• Integration in NWBC increases unified look & feel
Advantages
• Lower cost of implementation
• Lower TCO
• Increased user adherence
SAPience.be User Day ‘15 12

13. Lessons learned
Explore the legacy “Z”
Often related to wrong use,
insufficient knowledge, … but every
once in a while there’s a “hidden gem”
Pitfalls
Budget creep
• only when users see potential of
POWL and Screen Personas, they get
in the right mindset
Go easy on the self-service
SAPience.be User Day ‘15 13

14. SAPience.be User Day ‘15 14
Q & A

15. SAPience.be User Day ‘15 15
Thank you!
Q & A