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Mark Coopersmith
Senior Fellow – UC Berkeley Haas
markcoop@haas.berkeley.edu
1© 2014 Mark Coopersmith
How to Run Your Company
Like a Startup
2© 2014 Mark Coopersmith
With my daughter Alison
on her 18th birthday
3© 2014 Mark Coopersmith
4© 2014 Mark Coopersmith
5
Now
• 20 min. of training
• jumped that day
• expert guide
• 2 mile freefall
@120 mph
© 2014 Mark Coopersmith
6
Then Now
• 5 hours of training
• jumped another day
• slow drop, no freefall
• friend got hurt
(training ≠ reality)
• 20 min. of training
• jumped that day
• expert guide
• 2 mile freefall
@120 mph
© 2014 Mark Coopersmith
7
Then Now
Create
ventures and
essential tools
in real time
How We Teach Innovation
and Entrepreneurship
© 2014 Mark Coopersmith
8
Then
How We Teach Innovation
and Entrepreneurship
© 2014 Mark Coopersmith
9© 2014 Mark Coopersmith
“The way to get
started is to quit
talking and begin
doing.”
- Walt Disney
10© 2014 Mark Coopersmith
Today’s Challenge for
Entrepreneurs
It has probably never been easier to start a
(technology) business than right now.
And it has probably never been harder to
scale one and succeed.
11© 2014 Mark Coopersmith
Where to focus as an entrepreneur?
Passion &
Values
Where to focus as an entrepreneur?
Expertise
Passion &
Values
Where to focus as an entrepreneur?
Expertise
Passion &
Values
Market/Opportunity
Where to focus as an entrepreneur?
Expertise
Passion &
Values
Market/Opportunity
Advice from UC Berkeley grad Scott Adams
© 2014 Mark Coopersmith
Q:
Can entrepreneurship and
Innovation be Taught?
17© 2014 Mark Coopersmith
“Higher orders of
thinking, learning,
retention and
capabilities are
attained by creating.”
© 2013 Mark Coopersmith 18
“Anderson, Krathwoh”
© 2014 Mark Coopersmith
How We Learn
Our teaching approach to this topic
19© 2014 Mark Coopersmith
Introduce
(new)
Concepts
Apply
Learnings &
Create
Receive
Feedback
(customers,
instructors,
experts)
Integrate,
Iterate,
Evolve
Toolbox and tools
20© 2014 Mark Coopersmith
Trumaker
21© 2014 Mark Coopersmith
• Executive Summary
• Pitch Deck
• Prototype or demo
• Customer Personas
• Product Positioning
• Financial Model
• Business Model
Executive
Summary
or
Company
Overview
© 2013 Mark Coopersmith 22
What problem are you
solving, or what need are
you meeting, and for
whom?
23© 2014 Mark Coopersmith
© 2011 Mark Coopersmith24
Customer
Discovery
25© 2014 Mark Coopersmith
26© 2014 Mark Coopersmith
Personas
A fictional character who
represents your target customer.
You will want to create/include their:
• name
• picture
• demographics such as age, education,
ethnicity and family status.
• job title
• major responsibilities
• you might also include favorite tv shows,
music, quotes, etc.
© 2011 Mark Coopersmith28
© 2011 Mark Coopersmith29
© 2013 Mark Coopersmith 30
Describe your venture in 7 words
© 2014 Mark Coopersmith31
Positioning Grid - simple
© 2014 Mark Coopersmith32
© 2014 Mark Coopersmith33
Hot
Cold
Fast Slow
A New Breakfast Product
The right pricing strategy can make a huge
difference in a company’s success
Pricing
The right pricing strategy can make a huge
difference in a company’s success
Pricing
The Customer Lifecycle
37© 2014 Mark Coopersmith
Be a demo god
38© 2014 Mark Coopersmith
39© 2014 Mark Coopersmith
Entrepreneurship is a contact team sport
Chickens, Pigs, and a Ham & Egg Breakfast
40
© 2014 Mark Coopersmith
41© 2014 Mark Coopersmith
We bring in experts & seasoned entrepreneurs
to share experience & provide feedback
42© 2014 Mark Coopersmith
Who are your
seasoned experts?
43© 2014 Mark Coopersmith
44© 2014 Mark Coopersmith
45© 2014 Mark Coopersmith
Not typical textbooks
- great insights from practitioners
© 2013 Mark Coopersmith 46© 2013 Mark Coopersmith
© 2014 Mark Coopersmith
When things don’t go according to plan
10 top reasons that startups fail
© 2014 Mark Coopersmith
10 Top Reasons Start-ups Fail
10. Wrong opportunity; or Right opportunity/wrong time
9. Wrong business model
8. The Product didn’t…
…work / meet customer needs /delight / etc.
7. Weak team and/or bad team dynamics
6. Poor execution: discipline, scaling, systems
5. The IP wasn’t as valuable as you thought it was
- in fact it infringed on someone else’s IP
4. Misalignment/wrong investors, BoD, partners, channels
3. Failure to evolve & adjust to changing conditions
2. Strong or unexpected competitive response
© 2014 Mark Coopersmith
10 Top Reasons Start-ups Fail
1. And the #1 reason startups go out of business is…
© 2014 Mark Coopersmith
10 Top Reasons Start-ups Fail
1. And the #1 reason startups go out of business is…
…they run out of money
© 2014 Mark Coopersmith
51© 2014 Mark Coopersmith
And the OTHER #1 reason
is that they do not
drive…
52© 2014 Mark Coopersmith
What three things will
you try or do differently
next Monday?
53© 2014 Mark Coopersmith
Resources and References
• Top Internet Trends 2014
– http://www.kpcb.com/internet-trends
• 100 Questions Every Entrepreneur Should Ask
– http://bit.ly/100-Questions-Entrep-Should-Ask
• Follow me on Twitter: @MarkCoopersmith
54© 2014 Mark Coopersmith
© 2014 Mark Coopersmith 55
<end>
56© 2013 Mark Coopersmith
Ideas
Innovation
Invention
Entrepreneurship
Innovation, Invention, Ideas & Entrepreneurship
Branding
© 2012 Mark Coopersmith
Core Principles for Defining and
Building Brands
1. RELEVANCE
a brand must be relevant to its key
audiences and to its category
• what customers care about and
what’s important to them
2. DIFFERENTIATION
a brand must be clearly differentiated
from its competitors
• functional
• emotional
3. CREDIBILITY
a brand must be perceived as capable
of delivering on its claims
• what is believable and achievable
4. SUSTAINABILITY
a brand must be able to sustain its
relevance, differentiation, and credibility
over its lifecycle
• internal changes
• market changes
© 2012 Mark Coopersmith
What is Important for
Entrepreneurial Growth?
In a study, the World Economic Forum asked entrepreneurs
“what were the three major accelerators leading to growth
in your company’s early stages?”
60
Pillars of Entrepreneurial Ecosystems
6 core factors
Universities: research,
idea formation
Mgmt/technical
talent
Incubators &
Accelerators
Access to funding
does not always
mean local financing
– investors are mobile
Funding and Mentors often
closely related
Is failure
tolerated?
Ecosystem
Development
Accessible
Markets
Human
Capital &
Education
Funding
&
Finance
Support
System &
Mentors
Government
&
Regulatory
Framework
Cultural
Support
61

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How to Run Your Company Like a Startup

  • 1. Mark Coopersmith Senior Fellow – UC Berkeley Haas markcoop@haas.berkeley.edu 1© 2014 Mark Coopersmith How to Run Your Company Like a Startup
  • 2. 2© 2014 Mark Coopersmith With my daughter Alison on her 18th birthday
  • 3. 3© 2014 Mark Coopersmith
  • 4. 4© 2014 Mark Coopersmith
  • 5. 5 Now • 20 min. of training • jumped that day • expert guide • 2 mile freefall @120 mph © 2014 Mark Coopersmith
  • 6. 6 Then Now • 5 hours of training • jumped another day • slow drop, no freefall • friend got hurt (training ≠ reality) • 20 min. of training • jumped that day • expert guide • 2 mile freefall @120 mph © 2014 Mark Coopersmith
  • 7. 7 Then Now Create ventures and essential tools in real time How We Teach Innovation and Entrepreneurship © 2014 Mark Coopersmith
  • 8. 8 Then How We Teach Innovation and Entrepreneurship © 2014 Mark Coopersmith
  • 9. 9© 2014 Mark Coopersmith
  • 10. “The way to get started is to quit talking and begin doing.” - Walt Disney 10© 2014 Mark Coopersmith
  • 11. Today’s Challenge for Entrepreneurs It has probably never been easier to start a (technology) business than right now. And it has probably never been harder to scale one and succeed. 11© 2014 Mark Coopersmith
  • 12. Where to focus as an entrepreneur? Passion & Values
  • 13. Where to focus as an entrepreneur? Expertise Passion & Values
  • 14. Where to focus as an entrepreneur? Expertise Passion & Values Market/Opportunity
  • 15. Where to focus as an entrepreneur? Expertise Passion & Values Market/Opportunity
  • 16. Advice from UC Berkeley grad Scott Adams © 2014 Mark Coopersmith
  • 17. Q: Can entrepreneurship and Innovation be Taught? 17© 2014 Mark Coopersmith
  • 18. “Higher orders of thinking, learning, retention and capabilities are attained by creating.” © 2013 Mark Coopersmith 18 “Anderson, Krathwoh” © 2014 Mark Coopersmith How We Learn
  • 19. Our teaching approach to this topic 19© 2014 Mark Coopersmith Introduce (new) Concepts Apply Learnings & Create Receive Feedback (customers, instructors, experts) Integrate, Iterate, Evolve
  • 20. Toolbox and tools 20© 2014 Mark Coopersmith Trumaker
  • 21. 21© 2014 Mark Coopersmith • Executive Summary • Pitch Deck • Prototype or demo • Customer Personas • Product Positioning • Financial Model • Business Model
  • 23. What problem are you solving, or what need are you meeting, and for whom? 23© 2014 Mark Coopersmith
  • 24. © 2011 Mark Coopersmith24 Customer Discovery
  • 25. 25© 2014 Mark Coopersmith
  • 26. 26© 2014 Mark Coopersmith
  • 27. Personas A fictional character who represents your target customer. You will want to create/include their: • name • picture • demographics such as age, education, ethnicity and family status. • job title • major responsibilities • you might also include favorite tv shows, music, quotes, etc.
  • 28. © 2011 Mark Coopersmith28
  • 29. © 2011 Mark Coopersmith29
  • 30. © 2013 Mark Coopersmith 30
  • 31. Describe your venture in 7 words © 2014 Mark Coopersmith31
  • 32. Positioning Grid - simple © 2014 Mark Coopersmith32
  • 33. © 2014 Mark Coopersmith33 Hot Cold Fast Slow A New Breakfast Product
  • 34. The right pricing strategy can make a huge difference in a company’s success Pricing
  • 35. The right pricing strategy can make a huge difference in a company’s success Pricing
  • 37. 37© 2014 Mark Coopersmith Be a demo god
  • 38. 38© 2014 Mark Coopersmith
  • 39. 39© 2014 Mark Coopersmith Entrepreneurship is a contact team sport
  • 40. Chickens, Pigs, and a Ham & Egg Breakfast 40 © 2014 Mark Coopersmith
  • 41. 41© 2014 Mark Coopersmith
  • 42. We bring in experts & seasoned entrepreneurs to share experience & provide feedback 42© 2014 Mark Coopersmith
  • 43. Who are your seasoned experts? 43© 2014 Mark Coopersmith
  • 44. 44© 2014 Mark Coopersmith
  • 45. 45© 2014 Mark Coopersmith Not typical textbooks - great insights from practitioners
  • 46. © 2013 Mark Coopersmith 46© 2013 Mark Coopersmith © 2014 Mark Coopersmith
  • 47. When things don’t go according to plan 10 top reasons that startups fail © 2014 Mark Coopersmith
  • 48. 10 Top Reasons Start-ups Fail 10. Wrong opportunity; or Right opportunity/wrong time 9. Wrong business model 8. The Product didn’t… …work / meet customer needs /delight / etc. 7. Weak team and/or bad team dynamics 6. Poor execution: discipline, scaling, systems 5. The IP wasn’t as valuable as you thought it was - in fact it infringed on someone else’s IP 4. Misalignment/wrong investors, BoD, partners, channels 3. Failure to evolve & adjust to changing conditions 2. Strong or unexpected competitive response © 2014 Mark Coopersmith
  • 49. 10 Top Reasons Start-ups Fail 1. And the #1 reason startups go out of business is… © 2014 Mark Coopersmith
  • 50. 10 Top Reasons Start-ups Fail 1. And the #1 reason startups go out of business is… …they run out of money © 2014 Mark Coopersmith
  • 51. 51© 2014 Mark Coopersmith And the OTHER #1 reason is that they do not drive…
  • 52. 52© 2014 Mark Coopersmith
  • 53. What three things will you try or do differently next Monday? 53© 2014 Mark Coopersmith
  • 54. Resources and References • Top Internet Trends 2014 – http://www.kpcb.com/internet-trends • 100 Questions Every Entrepreneur Should Ask – http://bit.ly/100-Questions-Entrep-Should-Ask • Follow me on Twitter: @MarkCoopersmith 54© 2014 Mark Coopersmith
  • 55. © 2014 Mark Coopersmith 55 <end>
  • 56. 56© 2013 Mark Coopersmith Ideas Innovation Invention Entrepreneurship Innovation, Invention, Ideas & Entrepreneurship
  • 57. Branding © 2012 Mark Coopersmith
  • 58. Core Principles for Defining and Building Brands 1. RELEVANCE a brand must be relevant to its key audiences and to its category • what customers care about and what’s important to them 2. DIFFERENTIATION a brand must be clearly differentiated from its competitors • functional • emotional 3. CREDIBILITY a brand must be perceived as capable of delivering on its claims • what is believable and achievable 4. SUSTAINABILITY a brand must be able to sustain its relevance, differentiation, and credibility over its lifecycle • internal changes • market changes
  • 59. © 2012 Mark Coopersmith
  • 60. What is Important for Entrepreneurial Growth? In a study, the World Economic Forum asked entrepreneurs “what were the three major accelerators leading to growth in your company’s early stages?” 60
  • 61. Pillars of Entrepreneurial Ecosystems 6 core factors Universities: research, idea formation Mgmt/technical talent Incubators & Accelerators Access to funding does not always mean local financing – investors are mobile Funding and Mentors often closely related Is failure tolerated? Ecosystem Development Accessible Markets Human Capital & Education Funding & Finance Support System & Mentors Government & Regulatory Framework Cultural Support 61