B.V. Roopachandra has over 15 years of experience in finance, accounting, and quality control. He has held roles in accounts receivable, payable, auditing, and quality analysis. Currently a Financial Analyst, he previously worked at Ernst & Young for over 8 years in various finance and quality control positions. He holds a B.Com degree and is Lean Six Sigma green belt certified with pursuit of black belt certification.

1. CURRICULUM VITAE
B.V.ROOPACHANDRA
No.17, Nethravathi Enclave Layout,
Kanakanagar, Maragondanahalli main road.,
(next to new Sai baba temple)
Bangalore
Mobile: 9035366287
Email: bvrc78@yahoo.co.in
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Synopsis:
A decade of experience in Accounts receivable, Collections,Accounts Payable, General Ledger, Reporting,
Auditing and Quality.
Qualification:
• B.Com: Bangalore University Board (1999)
• CA Articleship completed @ ICAI (2002)
• Lean Six Sigma yellow belt Certified @ Ernst Young
• Participated in Internal Quality Auditor Program based on ISO 9001:2008– TUV SUD,
German collaboration
• Lean Six Sigma Green belt Certified (2016): Anexas Denmark @ IASSC
• ISO 9001:2015, QMS Awareness Certificate (2016): Anexas Denmark
• Pursuing Black belt certification
Presently working in “ISGN Technologies Ltd.”, which is partly acquired by “First Source Solutions Ltd.”
Role and Responsibilities include (Designation - Financial Analyst):
 Monitoring AR aging to ensure compliance.
 Working on Revenue reporting and analysis
 Suggesting ideas and implementing process improvement ideas.
 Coordinate in audit activities
 Daily provide updates on Cash applications to executive and research on few pending /
misapplications
 Interact with US Clients during Collections / Follow-ups for outstanding payments
 Simplifying the process if required and identifying the draw backs and reporting on weekly
basis to management
Previously worked with in “Ernst & Young” (Tenure at EY: December 26th
2006 till October 6th
2014)
(a)Designation: (from Dec 2006 till 2009) Financial Associate – Responsibilities include:
 Creating AR Invoices, working on Cash application research and closely worked with Quality
Control team
 Handling AR Collections by daily interaction via inbound / outbound calls, Chat support via ‘Lotus
notes’ - Same time’ messenger and email support
(b)Designation: (from 2009 till 2014) Based on best performance moved to Quality Control team as “Senior
Quality Analyst” (performing lead role) in Quality Assurance and Reporting team. Responsibilities include:
 Managing 6 members in QAR team and monitoring the performance of 20 members in AR
team
 Perform Audit and Quality check of tasks processed for Asia Pacific, USA and EMEIA (UK, ROI,
Singapore regions) – Accounts Receivable and Collections by doing measurements on Weekly
and Monthly basis
 Call monitoring and sharing feedback to operations
 Measuring on Cash application transactions pertaining to Client receipts in EY bank accounts
and reviewing proper application to various Client invoices / GL codes / On Accounts /
Unidentified accounts
 Reviewing SOP’s / Work orders and report any gaps in process documentation
 Review existing procedures, Monitoring internal control mechanism of operations by process
audits if required by the operations
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2.  Analyzing root causes of the defects and suggesting on Corrective Action and Preventive
Action (CAPA)
 Worked on Global reporting project and BPMS project
 Perform process analysis on survey and escalations received thereby recommending on
process controls
 Conduct calibration sessions with the clients (ops) on process measurements
 Application of quality tools and techniques for process improvements (Fishbone analysis)
 Regularly prepare monthly reports and dashboards for Operations Manager and leadership
review on accuracy and timeliness metrics
 Learnt quality concepts pertaining to Lean Six Sigma and got Yellow Belt Certified and
participated in Internal Quality Auditor Program based on ISO 9001:2008 training
conducted by external vendor – TUV SUD, German collaboration
Achievements and recognition:
 Contributed few process improvement ideas to Accounts Receivable department which was
implemented
Turbo Idea - Leader Certificate (idea no. 3118; Lotus notes Puff) - in the year-2013
Turbo Idea - Leader Certificate (idea no. 3901; Gbiller report for AR payment research) - in
the year-2013
 Created few Formula based templates in Excel for better analysis of data
 Coordinated with IT Engineers in case of Technical support (testing of new billing tool called gBiller under
GFIS domain) and was nominated in the panel of SAP implementation (for Project Mercury)
 Spot Award - in recognition of a job well done - June 2007 and January 2008
 White belt Certification from E&Y GSS - 7th July 2008 and 23rd May 2012
 Certificate of Star performance in honor of outstanding performance in - February 2012 and
July 2012 (twice)
 Certificate of participation and completion of Lean Six Sigma Yellow Belt training program and
assessment conducted by EY GSS QAR team - July 2013
Other Recognition:
 Certificate for completing the Basic civil defense course conducted by Home Guards and Civil
Defense training college, Bangalore -7th Oct 1996 till 11th Oct 1996
 Certificate in appreciation of outstanding service and co-operation extended to Pulse Polio
programme, conducted by Rotary Bangalore R.T. Nagar- 7the Dec 1996 and 18th Jan 1997
 Certification of Participation in NAC-NASSCOM's Assessment of Competence -5th Jan 2006
 Certification of Participation (by Dun & Bradstreet) on Executive development programme on
Overview of US & UK Capital Markets - 31st May 2006 till 9th June 2006
 Certificate of Completion (EY) on GTD training for Financial Assistant Personnel - 19th
January 2007
 Certificate of training completion in Basic Life support (First aid) & Fire prevention and
Firefighting from WHEN-IT-STRIKES CRISIS MANAGEMENT PVT.LTD -23rd and 24th June
2009
 Participated in team events like dance, drama, Collage and voluntarily coordinated in
arranging for One day - Outing for the team
Prior work experience:
Name of the Concern Designation - Period - Tenure
1) Deutsche Bank Operations
International (DBOI):
Process Executive May 2006 till
December 2006
7 months
Responsibilities include-
• Confirming Novation Trades pertaining to Derivatives (CDS and IRS trade) with in
ISDA specifications
• The work includes email transactions to the counterparties and correspondence mail
from various internal departments about the trade economics and maintaining
internal records in various applications of Lotus notes
• Communicate or respond to the calls of the internal DBOI departments or other
Global companies as per the requirements to formally accept the trade
• Internal MIS maintenance and reviewing scanned documents related to trade like
Deal tickets and other email correspondences
B.V.ROOPACHANDRA 2 of 3

3. Name of the Concern Designation - Period - Tenure
2) PROGEON LTD. (Infosys BPO
Company) British Telecom as
the client
Process Executive from 2003 till 2005 19 months
Responsibilities include-
• Customer services in handling incoming and outgoing calls
• Checking customer accounts, billing, pricing and advising the customer about the
various charges involved in rectifying their telephone line
• Sanctioning compensation for line being out of service which includes escalations
taken on behalf of new agents and explaining them about the process and resolving
issues
• Conducting huddles and managing breaks on behalf of the team leader
• Also assisted team leader in managing all the data bases of agents and maintaining
various SLA’s as per the target set
Industrial Experience while undergoing, “Institute of Chartered Accountant of
India” Course:
Name of the Firm Student - Period - Tenure
i) Muralidharan and Manogaran
Chartered Accounts Firm
Articled Clerk July 2000 till
December 2002
28 months
ii) S.N.Balasubramaniaya Chartered
Accountant
Articled Clerk December 1999 till
July 2000
8 months
Core Competencies include:
Corporate Finance & Accounts
Taxation
STPI regulations
Audit and Review
Banking Activities
Other Skills:
• Junior English Typewriting. (1996)
• Short term Course in Microsoft Office package consisting of Excel, Word and PowerPoint
(So called ‘Office automation’ course approved by ICAI- Bangalore branch 1999) and
• Experience in Tally (accounting package 2000 till 2002)
Strengths
• Ability to interact with End Customers and Management
• Self-Motivated, quick learner with good communication skills
• Proven ability to prioritize and complete multiple tasks
• Sound Analytical and Problem Solving Skills.
Personal details:
Father’s Name: Shri. B.N. VIVEKANANDA
Date of Birth: 4TH OCT 1978
Languages Known: English, Kannada, Telugu, Tamil and Hindi
Nationality: INDIAN
Passport# E8501171 -19/05/2014
Dated:
Place: BANGALORE (B.V.ROOPACHANDRA)
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