Roomex is a business travel management company that services over 400 large corporate clients worldwide. The document discusses Roomex's solution for efficiently booking hotels and resolving issues for one large client that was previously frustrated by slow response times and inefficiencies from other providers. The client praised Roomex for quickly solving their problems, providing instant solutions, and allowing their employees to minimize time wasted on hotel bookings.

2. Roomex is a…
Global = 550,000 Hotels Worldwide
Business = Large Corporate Clients

3. Over 400 Corporate Clients
Here’s Why…

4. Our 4 Pillars of Business Travel

5. Our Client

6. The Challenge
•Large company – many moving parts
•Need instant solutions
•Red tape
“We tried other companies who claim to provide the best hotel
booking service available. But the care and attention ended after we
set up our account and the frustrations and inefficiencies kicked in.
We didn’t want to move around new booking engines all the time or
do individual cost comparisons. You end up with your inbox
inundated with emails. Roomex happened to call at the right time, in
the midst of these issues. And they solved all our problems almost
straight away.”

7. Alternatives
“Previously, we were with probably the biggest online travel company
in the world. They booked all our flights and hotels but if there was a
problem with hotels it took days to sort out. We then tried the well-
known booking engines that are advertised everywhere but they are
more tailored for the leisure traveller. With Roomex everything is
sorted out or you, simply and efficiently.”

8. Roomex Solution

9. Roomex Solution

10. What they say
Response time with Roomex is awesome. We now minimise time
wasted on searching for hotel solutions and our guys can
concentrate their time trading and making the company money.
Roomex goes one step further, because it pulls in price comparisons
from multiple sources and finds alternative availability for these
hotels from other platforms.
Roomex isn’t so much completely different to the other players in the
market, just simply much more efficient.

11. What do I do next