2. The Leisure Experience
• What is a leisure experience?
• The Experience Economy (Pine & Gilmore,
1999)
– Agricultural/Agrarian economy
– Goods-based economy
– Service economy
– Experience economy
– Transformation economy
3. The Leisure Experience
• We are at the heart of commercial leisure
experiences.
• Where can one go here to have a leisure
experience?
• Pine and Gilmore (1999) suggest that service
providers can be considered actors staging
an experience for participants.
• Service providers give structure to the
program, which will impact the client’s
experience.
4. Phases of the Leisure
Experience
• Anticipation
– Marketing
– Individuals get an image of what to expect
• Participation
– The actual event
• Reflection
– Telling other’s what you’ve experienced
– Personal thoughts and ideas regarding the event
5. The Leisure Experience
• BIG QUESTIONS OF THE DAY:
– How do we make these experiences
happen?
– How do we evaluate whether one has had
a leisure experience?
6. Symbolic Interactionism
• “Leisure experiences are believed to be
dynamic and to emerge throughout the
interaction process” (Lee and Shafer, 2002).
• We are engaged in a social process
– Interaction
– Constructing meaning
– Creating a meaning
– Situational interpretation of objects
7. Symbolic Interactionism
• We are involved in a social production
of meaning
– Symbols, words, meanings, language
• Understanding the social process is
critical to planning a leisure experience.
We must be able to effectively produce
an occasion that is meaningful for the
participants.