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Building Ri k P fil
                   B ildi Risk Profile


                   Bashir A. El-Nakib, CAMS, ACFE, CFAP
                           Managing Partner/CEO


Compliance ALert              July 09, 2009               1
THE ONLY ISSUE?
                        COMPLIANCE & REGULATORY RISK




           The problem is KYC            -   CUSTOMERS
                                         -   CORRESPONDENTS
   KNOW YOUR                             -   EMPLOYEES
                                         -   SHAREHOLDERS

7/8/2009                    Risk Based Approach               2
Outline


   Introduction/Overview
   Background
   Developing a Risk Based Approach
   AML Program Elements
   Embargoes & Sanctions
   Identifying Risk
           Risk Types & Characteristics
           Red Flags
   Issues/Challenges
   Summary
   Open Discussion


7/8/2009                        Risk Based Approach        3
Definitions

   Money Laundering
   Money Laundering is the process by which criminals attempt to conceal the
   true origin and ownership of the proceeds of criminal activities.


   Terrorist Financing
   An offence by any means, directly or indirectly, unlawfully and willfully,
   which provides or collects funds with the intention that they should be used
   or in the knowledge that they are to be used, in full or in part, in order to
   carry out an act intended to cause death or serious bodily injury to a
   civilian, or t any other person not t ki an active part i th h tiliti i a
    i ili       to      th             t taking      ti      t in the hostilities in
   situation of armed conflict, when the purpose of such act, by its nature or
   context, is to intimidate a population, or to compel a government or an
   international organization to do or to abstain from doing any act.



   Source: United Nations 1999 International Convention for the Suppression of the Financing of Terrorism
7/8/2009                                     Risk Based Approach                                            4
Regulatory Concerns
• C
  Certain types of transactions have come under intense
                 f
  regulatory and law enforcement scrutiny, especially in the US.

     – Transactions involving shell companies.

     – The potential for abuse of cover p y
           p                            payments to launder
       funds or to avoid SIC/UN/BOE/OFAC regulations.




7/8/2009                  Risk Based Approach                  5
Development of Local Standards
  Banks AML Due          Guidelines on Measures Against
    Diligence
                         Money Laundering
       Law 318
                         •   Required financial entities to design their own detailed Policy
                             Manual to suit the nature of their particular environment in
                             which they operated
                              hi h th         t d
BDL Basic Circulars 83   •   Permitted compliance based on commercial considerations
     Standard
                                 M L Procedures Standards

  Interim Circular                Risk based approach to Know Your Customer (KYC)
                                  Banks Project to rectify existing higher risk accounts
 20, 35, 136, 190                 Enhanced procedures to identify and monitor special risk
                                  cases
                                  Compulsory Procedures Guidelines


Announcement (4)                  Know Your Customer (KYC) for Transit subjects
                             •    Roll-out
                                  R ll t over old customers f KYC i l
                                               ld    t      for   implementation
                                                                          t ti
  7/8/2009                                                                                   6
Compliance Process
              p

                 4 Ph
                   Phases

              Risk identification

               Risk assessment

               Risk Monitoring
                 s   o to g

               Risk Reporting
7/8/2009          Risk Based Approach   7
                                        7
Proposed Enhanced Due Diligence for High-Risk FFIs

•    Would apply to offshore banks and FIs in non-compliant jurisdictions.
      – Enhanced Due Diligence (EDD):
           • Obtain documentation of the FFI’s AML program.
           • Monitor activity in the correspondent’s accounts for risks posed by
             the client’s customers not subject to EDD.
           • Identify nested correspondents and assess associated risks
                                                                  risks.
           • Identify FFI ownership for non-publicly traded institutions.




7/8/2009                          Risk Based Approach                              8
Risk Based Approach to KYC
                                          2a. Borrowing
                                              Customers              3. Risk




                                                                                        Level 1 Risk
                                                                                        Manage as
                                              Existing KYC              Assessment
                                              Process




                                                                                               e
           1. Accept or                       (BCA)
           Reject business?
                                            3. Impose Basic
           •Profitability
                                            KYC only
           •Suitability
            Suitability
           •Reputation Risk      Accept
           •Sanctions
           •Suspect blacklists


                                          2b. Non-Borrowing
                                             Customers risk
                                             profiled using agreed
                                             and easy to
                                             implement filters.




                                                                                         evel 3 Risk
                                                                                                   k
                                                                                        Manage as
                                                                      3. Separate out
                                             3b. Impose                  Level 3
                                             Enhanced KYC                customers




                                                                                        Le
                                                                                        M
                                                                         using agreed
                                                                             i      d
                                                                         filters.
7/8/2009                                                                                 9
Risk Based Approach to KYC
                         pp
               Level 3 risk                          Level 2                             Level 1
                                                      Risk                                Risk


               Enhanced KYC
                                             Monitoring to identify
               -Basic KYC Plus               account activity which
 Account                                     requires account to be                Basic KYC
 Opening       -Nature of business
                                             reclassified as Level (3)
                                                                                   -Evidence of Identity
               -Origin of funds
                                             Monitoring of transactions
                                             against customer profile              -Evidence of address
               -Purpose of account
                                             every 12 months.
                                                           th
               -Type & level of activity




               6 Monthly Review
               -Monitoring of transactions against
 Ongoing
   g g                                                         Monitor Account Activity which
               customer profile                                requires account to be classified as
 Account                                                       Level (2) or (3)
               -KYC Relationship review
Management     approved by Senior management


  7/8/2009                                                                                            10
Recent Enforcement Actions
•   Non-compliance penalties continue to rise.

     – UBS Bank           - $100 Million (May 2004)
     – Riggs Bank         - $ 25 million (May 2004)
     – AmSouth            - $ 50 Million (October 2004)
     – Riggs Bank         - $ 41 Million (Jan 2005)
     – Arab Bank          - $ 24 Million (August 2005)
     – Bank of New York   - $ 38 Million (Nov 2005)
     – ABN AMRO           - $ 80 Million (December 2005)
     – AMEX               - $65 Million (August 2007)
     – Lloyds TSB         - $130 Million (October 2007)
     – Bank of Cyprus     - $162 Million (October 2007)
     – Lloyds TSB Bank    - $350 Million (10 Jan 2009)


7/8/2009                    Risk Based Approach            11
Compliance Guidance Needed
•    Large fines have led to some unintended consequences.
       - Fi
         Fines have led to a flood of defensive SAR filings. I th 12 months
                h    l dt    fl d f d f     i        fili    In the     th
         following the Amsouth and Riggs fines, filings jumped by 40%.
       - KYC requirements and the high p
                q                       g price of a compliance mistake have
                                                           p
         made it very difficult for even the most diligent money transmitter to find
         banking services. (The guidelines published last year may help.)
•    Increasing tendency to “criminalize” AML errors
                             criminalize
       - Lapses are unavoidable for any large bank with significant transaction
         volume or a large client base.
       - Does it make sense to impose penalties – sometimes large penalties –
         on banks with strong compliance regimes that have an AML lapse?




    7/8/2009                        Risk Based Approach                                12
Business Challenges
                                g
•     Financial Institutions   •   Regulatory                 •   Technology
      Need more effective
      compliance                   Increasing compliance          IT compliance spend =
      Re-use
      Re use                       regulation globally -          $34Bn (5% AML*)
                                                                              AML )
      investments-                 FATF                           Annual spending
      integrate with fraud         Increasing pressure            expected to continue to
      and financial crime          from regulators o FIs
                                     o egu ato s on s             increase
                                                                  increase*
      detection                    AML requirements now           Technology is NOT the
                                   extend to securities,          big cost!
      Technical                    insurance, real estate         Investigations are 64%
                                                                         g
      integration vs               industries and casinos         of costs**
      organisational               as well as banks               Industry vendor
      integration                  Regulatory compliance          consolidation
                                   is primary driver of AML   * Tower Group
                                   investments
                                                              ** Celent



    7/8/2009                       Risk Based Approach                               13
Why s ou d I care about these Requirements?
      y should ca e         t ese equ e e ts
•    Money Launderers and Terrorists seek out vulnerable banks
•    The Regulator will fine the bank heavily
      – Ignorance is no defense!
•    OFAC can and will seize customers funds
      – Banco Delta Asia Ltd. Macau
•    US, European and other banks won’t Correspond with you
      – Strict Due Diligence
      – Correspondent Bank Certifications
      – Demand due diligence (KYCC)
•    The cost of a Fine is insignificant, compared to the internal cost and
                f                 f
     loss of business.
      – Restructuring, new procedures, new systems, training
      – Loss of reputation
      – Loss of shareholder value


7/8/2009                       Risk Based Approach                            14
What are sanctions:
•   Definition:
    Sanctions are punitive or coercive measures against a state or its
    nationals failing to comply with.
•   Types of sanctions:
      Multilateral sanctions (e.g. UN             Country or regime sanctions (eg
      sanctions)                                  Taliban, Congo DRP, Sudan, Syria,
                                                  Iran)
      Bilateral sanctions (e.g. US sanctions      List-based sanctions (eg against
      against Cuba)                               known terrorists)

•   All UN member states, are obliged to implement UN Security Council
    sanctions domestically.
•   Financial Institutions must comply with sanctions in all jurisdictions
    within which they operate.




7/8/2009                                Embargoes & Sanctions                         15
                                            May 13, 2008
Managing Sanctions
•   Off the shelf
    Off-the-shelf shelf filtering software is available
•   Can check incoming and outgoing payments and any other
    transaction or customer information entered onto systems.
•   However,
    However judgment is required:
     – Names may not be a complete match
     – May get a country match but the transaction is not sanctioned.
•   Must have a process for assessing and then declining or approving
    transactions with full audit trail.
•   Staff must have targeted training depending upon factors such as:
                        g               g p   g p
     – Nationality
     – Type of business (eg domestic, global trade, international payments etc)
     – Decision making capacity
                       capacity.




7/8/2009                      Embargoes & Sanctions                          16
                                  May 13, 2008
Compliance Costs Increase – KYC AML, OFAC
                                KYC, AML
         Compliance is expensive. Non-compliance is very expensive.

•     Technology costs – the bar keeps moving
•                 Then
                  Th                          Now
                                              N
•      OFAC       Scan repair items           Scan all items
•      KYC/AML Recordkeeping and             Money Laundering
                  Travel Rules                Pattern Recognition
•     Cost of non-compliance
       - Enforcement actions
       - Prosecutions
       - Reputational damage



    7/8/2009                   Embargoes & Sanctions                  17
                                   May 13, 2008
Compliance Requirements Increase

          Section 312 of the USA PATRIOT Act increases costs and risks.

•     Requires due diligence risk assessment for Foreign Financial Institutions
      (FFIs)
       - Nature of the FFI’s business & the markets its serves
       - Nature of the correspondent account, including account purpose, types of
          services provided and anticipated account activity
                   provided,                         activity.
       - Nature and duration of of bank’s relationship with the FFI – and affiliates.
       - FFI’s home supervisory regime.
       - Info known or reasonably available regarding the FFI’s AML record.
•     New FFI due diligence rules are effective:
       - July 5 2006 for new account openings.
              5,                     openings
       - October 2, 2006 for existing accounts.


    7/8/2009                      Embargoes & Sanctions                          18
                                      May 13, 2008
Watch list Filtering
                                         g
•   Scanning of customer records & transactions against
     – Government sanction lists – OFAC, BOE, UNO etc
                                            ,    ,
     – High risk individuals- terrorists, organized crime, fraudsters etc
     – Exposed individuals – PEPs, public figures, high profile
     – 3rd party database providers – World Compliance, Thomson, Bridger, World-Check,
       Dow Jones-Factiva, C
       D    J      F ti     Complinet, L i N i etc.,
                                  li t Lexis-Nexis, t

•   Key Issues
     – Character Variations
     – Phonetic Variations
     – Transliterations & cultural differences

•   Using intelligent name matching algorithms with :
     – Normalization of names – capitals, abbreviations, spaces, punctuation
     – Reference libraries – common short names, cultural inputs
     – Reduction to simplified representation – phonetics soundex
                                                phonetics,
     – Indexing – decision tree
     – Similarity assessment – string equality, sub-sets, edit distance



7/8/2009                          Embargoes & Sanctions                           19
                                      May 13, 2008
What is it Regulators are looking for banks to do?
•    All accounts risk ranked systematically
•    All transactions risk ranked systematically
•    All transactions and all customer activity profiled to determine “usual and normal”
     behavior
•    Peer groups used to find unusual behaviour in similar accounts
•    How is previously unknown behavior detected and alerted
•    Profiles to be dynamically created and adapted
•    Rules must be dynamically created, adapted and implemented
•    The Regulators want banks to actively find money laundering!
•    Regulators are becoming more IT aware, than ever before!




    7/8/2009                        Risk Based Approach                            20
Why a Risk Based Approach?

          Regulatory Guidance                                      Characteristics
  FATF Money Laundering Typologies                         Takes into consideration multiple risk factors
  3rd   EU Directive, Basel CDD paper, and Wolfsberg       including customer/business type, geography,
                                                           product/delivery channels, and transaction type
  Principles paper
  U.S. Comptroller’s Handbook                              Establishes levels perceived risk for which
                                                           proportional controls may be devised
  FSA & Other Regulatory Directives
  Egmont Group                                             Efficient and cost effective approach to AML Program
 MiFiD                                                     management:




                                                       Benefits
                Risk management framework accepted by regulators
                More effective and efficient processes
                Industry leading practices
7/8/2009                                     Risk Based Approach                                             21
Components of a Risk Based Approach


      Risk Indicators                                                  Mitigating Controls
                                                                           g    g

    Customer/Business Type                                               AML Governance Structure
                                                                         AML Policies & Procedures
    Geography
                                                                         Training/Communications &
                                                                                g
    Product/Delivery Channels                                            Awareness
                                                                         Independent Testing
    Transaction Type
                                       AML
                                    Risk Based
                                     Approach




                                Regulatory Environment
                                   Increased regulatory expectations
                                   New regulations
7/8/2009                            Risk Based Approach                                              22
The Situation


       • High risk individuals, companies and organisations are targeting
       financial organisations and the countries within which they operate.
       • Their very existence depends on their ability to enter your
       organisation or country undetected. What are the risks:
       •R l t
        Regulatory risk
                    ik
       • Reputational risk
       • Business risk
       • Shareholder risk
       • Job risk

                                         k




7/8/2009                        Risk Based Approach                           23
AML Process Elements

                                                       Policy, strategy,
                                                      resource allocation




           Program evaluation
              & continuous
              improvement                                                                     Communications,,
                                                                                                awareness
                                                   Technology                                     & training


                                                                                 Risk and
                                                                                Compliance
                                                                                    p
                                                      AML Office                 Officers
                                  Branch
                                AML Officers




                                                        Corporate Partners

    Investigations &                                                                                  Account opening,
      Suspicious                                                                               customer identification
        Activity
               y                                                                             & risk assessment
                                                                                                 s assess e t
       Reporting

                                                   Financial intelligence,
                                                        monitoring,
                                                         analysis,
                                                   trending & Enhanced
                                                       Due Diligence


7/8/2009                                       Risk Based Approach                                                 24
LOB Risk Assessment



                                             Determine
                                                               Develop and
Evaluate inherent   Assess controls         residual risk/
                                                             implement action
      risks                                   establish
                                                                  plans
                                             thresholds


   Evaluate            Assess                 Determine          Develop




  Monitor and           Maintain and
enhance controls       retain records



    Monitor              Maintain

 7/8/2009                     Risk Based Approach                          25
Anti-Money Laundering High Risk Characteristics
  High Risk Characteristics

  Customer/Business Types           Geography                      Product/Delivery Channel         Transaction Types

  • Politically Exposed Persons     • Sanctioned List              • Mobile to mobile               • Off-shore
                                       Countries
  • Non Resident Aliens                                            • Private Banking, Trust,        • Foreign wire transfers,
                                    • Transaction activity with       Commercial, Retail where it      money instruments and
  • Money service businesses           high risk countries (e.g.      involves high net worth          cash
     (e.g. check cashing, wire         311 USA Patriot Act and        individuals and their
     transmitter)                      FATF)                          corporate interests with      • Use of “Omnibus” and
                                                                      personal and discrete            “Concentration Accounts”
                                                                                                        Concentration Accounts
  • Gaming and betting                                                service
                                                                   • Internet Delivery              • E-Bill Payment
  • Real estate brokers                                            • Nominee Account
                                                                                                    • Correspondent Bank
  • Jewelry businesses                                                                                 Clearing

  • Travel agencies                                                • Prepaid stored valued card

  • Car, boat, aircraft, and farm
    equipment dealerships
                                                                                                    • Payable through accounts
                                                                                                        y          g
  • Charitable organizations

  • Law, accounting, and
     medical firms

  • Pawn brokers

  • Phone or debit card
     businesses

  • Off-shore Trusts


7/8/2009                                                Risk Based Approach                                                       26
Risk-based Approach and the KYC Process


                  Risk-Scoring
                    s Sco g




• Simplified Due Diligence?
• Enhanced Due Diligence?



7/8/2009           Risk Based Approach       27
Risk-based
   Risk based Approach and the KYC Process

     – How do we perform risk assessment?
     – Do we have the right tools to do the job?
     – How does the risk assessment program define and
       score the risks of products? Customers? And
       jurisdictions?
     – How do we develop risk based matrices? With or
       without the help of outside vendors?




7/8/2009               Risk Based Approach               28
Risk-based
   Risk based Approach and the KYC Process

Simplified or Enhanced Due Diligence?

           Simplified CDD
              p                            Level 1 - Tick-box / Red-Flag Check
                                                                       g

           Limited CDD                     Level 2 - Public Record Research

           Standard CDD                    Level 3 - Public Record Research
                                           Limited Source Enquiries

           Enhanced CDD                    Level 4 - In depth Public Record
                                                      In-depth
                                           Research & Enquiries
                                           Specific issues

The Risk-based approach requires a levelled approach to CDD



7/8/2009                    Risk Based Approach                           29
Risk-Based
   Risk Based Approach Matrix
• B ildi an RBA matrix i a collaborative effort
  Building           t i is   ll b   ti   ff t
  between:
   – The Compliance Unit
   – The Economic Center
   – The Business Units
   – The Management Information Services (MIS)
     Department
   – IT Division
   – Others….



7/8/2009             Risk Based Approach          30
Main RBA Factors



           Customer Risk                         Country Risk




            Sector Risk                          Product Risk




7/8/2009                   Risk Based Approach                  31
RBA Elements
Customer Risk                              Country Risk
•Overall background and reputation         •Political stability
•Business interests and practices Mgt
 Business                  practices-Mgt   •Legal status
                                            Legal
•Business associates and                   •Economic situation
networks/ Business Link                    •Standing of the financial services
•Political Affiliations (PEPs)             industry
•Beneficial ownership and control          •Exposure to organised crime and
•Source of funds
 Source                                    Money laundering
                                           •Corruption

Sector Ri k
S t Risk                                   Product Ri k
                                           P d t Risk
•Weapons and Metal trading                 •Private Banking
•Precious metals                           •Correspondent Banking
•Art                                       •Structured Finance
•Real Estate                               •Commodities
•Exchange Dealership
7/8/2009                         Risk Based Approach                             32
RBA Matrix
• An RBA Matrix is built to:
     – Assess Risks
     – Capture identified risks
     – Estimate their probability of occurrence and
       impact
     – R k th risks b
       Rank the i k based on th above
                            d     the b
       information.



7/8/2009              Risk Based Approach             33
• These variables may increase or decrease the risk
  posed by a particular customer or transaction, for
  example:
           – The level of regulation or governance regime to which a
             customer is subject (A customer is located in a high
                          subject.
             regulated jurisdiction poses less risk than a customer
             located in a low risk jurisdiction)

           – Type of the entity: publicly owned entities pose less risk
             than private entities

           – The use of intermediate = Anonymity




7/8/2009                   Risk Based Approach                        34
High risk products and services
                       Examples

The following examples are sample of high risk products
  that are vulnerable to ML & TF:
     – Facilitate a higher degree of anonymity

     – Involve the handling of high volume of currency.
                          g      g                   y

     – Rapid transactions speed

     – Wide geographic availability




7/8/2009                     Risk Based Approach          35
High risk products and services
                      Examples
•      Wire transfers:
•      Correspondent Banking: (
              p            g (Factors to consider)
                                                 )
     –     Account purpose
     –     Location of the respondent bank
                              p
     –     Nature of the banking license
     –     The respondent money laundering detection and
                   p             y         g
           prevention controls
     –     The respondent bank regulation and supervision in
           its country


7/8/2009                  Risk Based Approach                  36
Break Time




7/8/2009     Risk Based Approach   37
Red Flags

  Sudden and inconsistent change in account activity or a concerning
  pattern
   A business account had sudden excessive cash activity inconsistent with past
   behavior. No checks were made to suppliers or received from customers; the
   company is not know by local competitors. The business address is a
        p y               y         p
   residential apartment and the phone number on file communicates with a fax
   machine.

  Frequent foreign wires to/from higher risk countries
  A charitable organization had hundreds of thousands of dollars coming into
  their account via settlement of credit card transactions. Wires were sent to
  individuals and entities in high risk countries; foreign counter p
                                g                ;      g          parties were
  limited and could not be traced or identified. The purpose of the charity could
  not be identified and it was determined that the organization was operated out
  of a residential apartment.




7/8/2009                           Risk Based Approach                              38
Red Flags

   Absence of cash with a cash intensive business account
   A business customer that operates a restaurant/grill receives only deposited
   checks into its account. Deposits consisted of checks from different
   businesses/individuals payable to different parties.

   Following the deposits were ACH debit transfers to another bank. There were
   no cash deposits made into account, which is inconsistent with the type of
   business.




7/8/2009                       Risk Based Approach                           39
Case Study - Background

   An offshore financial institution incorporated in Bermuda is looking to
   provide a structured finance loan to a group of investors.

   The country into which the funds will flow and in which the project will be
   carried out are th I
       i d t       the Ivory Coast and Middle Eastern countries.
                             C   t d Middl E t                 ti

   The sector in which the transaction is due to take place is the construction
   sector and therefore inherently a high money laundering risk.
                                 y     g        y           g

   It is unclear whether the directors and shareholders of the company are the
   beneficial owners.

   Rumours have been identified in the public record suggesting that the two
   businessmen and the company are linked to a PEP and that the foreign
   bank involved in the transaction is a pocket bank of the same PEP.




7/8/2009                        Risk Based Approach                              40
Case Study - Background

The transactional structure presented by the customer is
  very complex and the reasoning behind the complexity
  and non-transparency is unclear
       non transparency unclear.

   A number of companies within the structure have not yet
   been incorporated and are “work-in progress”.




7/8/2009               Risk Based Approach               41
Case Study – Results of Risk-Scoring

Customer Risk                          Country Risk

•Overall b k
 O      ll background and
                       d d             •Known of weak AML rules
                                        K       f     k         l
 reputation                            •Known of terrorist financing,
•Business interests and practices
 Business                              Smuggling & other money
•Business associates and               laundering activities
networks
•Political Affiliations (PEPs)
•Beneficial ownership and control
•Source of funds
 S          ff d

Sector Risk                            Product Risk


•Real Estate                           •Structured Finance
                                       •Complex transaction

  7/8/2009                   Risk Based Approach                        42
Case Study - Approach

The scope of research should be divided into two phases:

   Phase I - involve public record research into all parties (individuals
   and companies) involved. This also included an overview of the
   business networks and associations of the businesses and the
   individuals.


   Phase II - given the low profile of the individuals that could be
   available in public records, a series of discreet enquiries within the
   local business communities in which the individuals are active
   should be undertaken in order to ascertain their overall business
   reputation and to ascertain whether there is indeed any
   substance to the allegations of their business being a front-
   operation for a PEP.
          i f       PEP



7/8/2009                     Risk Based Approach                       43
Case Study – Results of Risk Scoring
                            Risk-Scoring

Enhanced CDD – Level 4

           Simplified CDD
              p                            Level 1 - Tick-box / Red-Flag Check
                                                                       g

           Limited CDD                     Level 2 - Public Record Research

           Standard CDD                    Level 3 - Public Record Research
                                           Limited Source Enquiries

           Enhanced CDD                    Level 4 - In depth Public Record
                                                      In-depth
                                           Research & Enquiries
                                           Specific issues

The Risk-based approach requires a levelled approach to CDD



7/8/2009                    Risk Based Approach                           44
Customer Risk Matrix
                                        Products/Services Used
Customer Type            Deposit          Unsecured       Wire Transfer   Private    Trust Services
                              Account     Loan/Credit                     Banking
                                          Cards

PEP                      Moderate         Moderate        High            Highest    Highest

High Net Worth           Moderate         Moderate        High            Highest    Highest

High Risk Nationality    Moderate         Moderate        High            High       High

High Risk Industry       Moderate         Moderate        Moderate        Moderate   Moderate

Cash Intensive           Normal           Moderate        High            Moderate   Moderate
      Business
Salaried Employee        Normal           Normal          Normal          Normal     Normal

Independent              Moderate         Normal          Normal          Normal     Normal
      Consultant/Indiv
      idual
      Entrepreneur
Unemployed               Moderate         Moderate        Moderate        Moderate   Moderate

Charity                  Moderate         High             High           High       High
 Compliance ALert                             July 09, 2009                                     45
Account Opening Policies
Customer Risk Rating     Applicable Policies
Normal
N    l
                         •Presentation of valid original identity documents
                         •Establish purpose of account
                         •Establish source of funds
                         •Retain copies
                         •Check against UN and other watch lists

Moderate
                         •Above plus …
                         •Send registered letter to customer at provided address. Retain signed return
                         receipt.

High
                         •Above plus …
                          Above
                         •Independent verification of account opening documents
                         •Verification of source of funds
                         •Interview with bank officer
                         •Visit by bank officer to customer home/business
                          Visit
                         •Approval from branch manager
                         •Updating of account information/documents every twelve months

Highest
  g
                         •Above plus …
                          Ab     l
                         •Updating of account documents every six months
  Compliance ALert       •Approval from CEO 2009
                                     July 09,                                                      46
Transaction Type Risk Matrix
Customer      Offshore   Wire Transfer   Cash deposit under      Large      Forex      Early Loan
Risk Rating   Wire       to High Risk    threshold/structuring   Cash                  Repayment
              Transfer   Jurisdiction    transactions            Deposit




Normal        Standard   Standard        Standard                Enhanced   Standard   Standard



Moderate      Enhanced   Enhanced        Enhanced                Enhanced   Enhanced   Enhanced



High          Severe     Severe          Enhanced                Enhanced   Enhanced   Enhanced



Highest       Severe     Severe          Severe                  Enhanced   Enhanced   Enhanced



 Compliance ALert                          July 09, 2009                                      47
Transaction Execution/Monitoring Policy

 Transaction Risk Rating                         Applicable Policies


 Standard
                           •Teller/staff monitoring
                           •Automated system monitoring

 Enhanced
                           •Customer explanation for transaction
                           •Compliance Officer Approval for execution

 Severe
                           •CEO Approval for execution




Compliance ALert                 July 09, 2009                          48
Continuous Control Monitoring
       Business Process Areas                      Specific Compliance
                                                    p          p



         Daily                                                   AML & Compliance
                     Customer Profile              Monitoring
     Transactions
                                                                     Currency
                       Customer                    Statistics
     Cash (In-Out)                                                  Transaction
                      Performance
                                                                 Reporting Analysis
                                             Analysis of data
      Inward Swift     Transaction              collected
                                                                 Suspicious Activity
                        Activities
     Outward Swift                                               Reporting Analysis
                                                    Building
                        Unusual                    Scenarios
      Bank Drafts                                                Terrorist Reporting
                        Behavior
                                                                      Analysis
                                                    Pattern
        Clearing                                   Matching
                                                                   KYC Analysis
        Transfer                              Trend Analysis
       A/C to A/C



Compliance ALert                   July 09, 2009                                  49
Case Study – The Brief


   Aware of the provision of guidelines in terms of the documentation &
   verification required in order for the Bank to be compliant with the
   money laundering legislation the Bank is subject to.

   Based on the guidelines the issues which needed to be addressed
   should b d fi d
    h ld be defined.

   Based on the issues defined research and enquiries in all the
   relevant jurisdictions should be undertaken
                                    undertaken.




7/8/2009                    Risk Based Approach                      50
Case Study – Expected Outcome

  On the basis of the enhanced CDD that should be undertaken the Bank
                                                  undertaken,
   could cross-reference the information provided by the customer to verify
   the claims made by the customer independently

   Could
   C ld confirm th id tit of the beneficial owner and d t
             fi   the identity f th b     fi i l        d determine th
                                                                i the
   reasoning behind the complex transactional structure

   The Bank would be in a position to disprove any rumours which had been
                            p             p        y
   voiced about links and front operations for a PEP

   The exercise provides a complete and comprehensive documentation
   trail and supporting case within the scope of the CDD process

   The exercise enables the Bank to decide on the level of ongoing
   monitoring, given the risks are classified as high.




7/8/2009                     Risk Based Approach                          51
Enhanced Ri k A
     E h    d Risk Assessment M th d l
                            t Methodology
           Conduct detailed analysis of each category



            1                 2                 3                  4               5

                        Assess Risk

 Purpose of     Activity in        Nature of the        Location       Products and
  Account        Account            business                           Services used




7/8/2009                          Risk Based Approach                              52
Compliance Customer’s Risk Rating
                       Customer/Account Information                                                     Risk Factor Review                          Risk Value

8. Account Debit Activity - Estimate monthly volume for all accts, please insure   Volume/velocity consistent with nature of business                   0
percentages total 100%

        _____% cash                                                                Purchasing monetary instruments                                      1

        _____% checks                                                              Foreign Swift transfers (repetitive)                                 1

        _____% currency exchange                                                   Foreign Swift transfers (walk-in)                                    2

        _____% ACH                                                                 Foreign Swift transfers to high risk countries (NCCT list,           5
                                                                                   OFAC, SIC)

       _____% purchase official checks, money orders, etc.                         Domestic Swift transfers                                             1

        _____% domestic wire transfers                                             New Customer - Compare anticipated debit volume with
                                                                                   other similar businesses in the area. Additional investigation
                                                                                   should be conducted to explain any unusual business
                                                                                   factors.


     _____% foreign wire transfers: LIST COUNTRIES BELOW                           Existing Customer - Compare historical deposit volume and
                                                                                   velocity with other similar businesses in the area. Additional
                                                                                   investigation should be conducted to explain significant
                                                                                   discrepancies.


100%

                                                                                   TOTAL

                                                                                                                RISK



         Business/Commercial Customer Risk Weighting Score                                          -23 to +4 = Low Risk (L)
  NOTE: Compliance or Risk Management staff may modify the risk rate for a                       +5 to +14 = Moderate Risk (M)
  customer based on confidential information such as filing of SAR, receipt of                     +15 to +29 = High Risk (H)
                          criminal subpoena, etc.                                     +30 and > = Extreme (E) Management Approval Req'd



7/8/2009                                                       Risk Based Approach                                                                          53
Compliance Customer’s Risk Rating
                     Customer/Account Information                                               Risk Factor Review                          Risk Value

6. Nature of Business Services (be specific)                           Money service business (see MSB section on page 2)                      +15
        NAICS Code for principal line of business:




                                                                       Brokered deposit relationship                                           30

                                                                       Cash intensive business (see Question 9 for list)                       10

                                                                       ATM owner/operator                                                      10

                                                                       Customer qualifies as Phase I exempt p
                                                                                q                        p person                              -15

                                                                       Customer is exempted as Phase II exempt person                           -5

7. Account Deposit Activity - Estimate monthly volume for all accts,   Volume/velocity consistent with nature of                                0
      please insure percentages total 100%.

Total Deposits: $ ________________                                     business Purchasing monetary instruments                                 1

_____% cash                                                            Foreign swift transfers (repetitive only)                                1

_____% checks                                                          Foreign swift transfers (repetitive and/or walk-in)                      2

_____% currency exchange                                               Foreign swift transfers to high risk countries (NCCT list, SIC,          5
                                                                             OFAC)
_____% ACH                                                             Domestic Swift transfers                                                 1

_____% purchase official checks, money orders, etc.                    New Customer - Compare anticipated deposit volume with other
                                                                            similar businesses in the area. Additional investigation
                                                                            should be conducted to explain any unusual business
                                                                            factors.

_____% domestic wire transfers                                         Existing Customer - Compare historical deposit volume and velocity
                                                                              with other similar businesses in the area. Additional
                                                                              investigation should be conducted to explain significant
                                                                              discrepancies.

_____% foreign wire transfers: LIST COUNTRIES BELOW

-----------   100%

7/8/2009                                                        Risk Based Approach                                                                  54
Compliance Customer’s Risk Rating
                           Customer/Account Information                                                    Risk Factor Review                           Risk Value

8. Account Debit Activity - Estimate monthly volume for all accts, please insure   Volume/velocity consistent with nature of business                       0
percentages total 100%

        _____% cash
             %                                                                     Purchasing monetary instruments
                                                                                            g        y                                                      1

        _____% checks                                                              Foreign Swift transfers (repetitive)                                     1

        _____% currency exchange                                                   Foreign Swift transfers (walk-in)                                        2

        _____% ACH                                                                 Foreign Swift transfers to high risk countries (NCCT list, OFAC,         5
                                                                                   SIC)

       _____% purchase official checks, money orders, etc.                         Domestic Swift transfers                                                 1

        _____% domestic wire transfers                                             New Customer - Compare anticipated debit volume with other
                                                                                   similar businesses in the area. Additional investigation should be
                                                                                   conducted to explain any unusual business factors.



     _____% foreign wire transfers: LIST COUNTRIES BELOW                           Existing Customer - Compare historical deposit volume and
                                                                                   velocity with other similar businesses in the area. Additional
                                                                                   investigation should be conducted to explain significant
                                                                                   discrepancies.


100%

                                                                                   TOTAL

                                                                                                                   RISK



        Business/Commercial Customer Risk Weighting Score                                              -23 to +4 = Low Risk (L)
 NOTE: Compliance or Risk Management staff may modify the risk rate for a                           +5 to +14 = Moderate Risk (M)
 customer based on confidential information such as filing of SAR, receipt of                         +15 to +29 = High Risk (H)
                         criminal subpoena, etc.                                         +30 and > = Extreme (E) Management Approval Req'd




7/8/2009                                                               Risk Based Approach                                                                      55
Enhanced Risk Assessment Methodology

                     Identify specific risks categories

      Product and
      Service Risk


                                                         Risk       Response
       Customer             Impact      Quantity of   Response                     Quality of
                           Analysis                                Effectiveness                 Actions
         Risk                             Risk        (controls)                     Risk
                                                                      Analysis


       Geographi
        c Risk




     Identify Risk     Assess Quantity of Risk              Assess Quality of Risk              Action Plans
      Categories


7/8/2009                              Risk Based Approach                                             56
Best Practices Framework
                                     Corporate Governance
                            AML Risk Assessment         Risk Profile




                                                        Investigations
                                                         & Reporting




                                                                         Project Pl
                                                                                                      Program Manage
               ures




                       Risk-Based
Writte Procedu




                                                                                  lanning/Ex
      Policies




                        Customer                 Customer Transactions
                      Due Diligence
     en




                                                                                                                   ement
                                                                                           xecution
                                                      Single Customer
                                                         View Data




7/8/2009                               Training/Self Testing
                                      Risk Based Approach                              57
                                        Independent Audit
Case Study: The United Nations




               A FAMILY-RUN BUSINESS

7/8/2009              Risk Based Approach   58
Case Study: The United Nations




                Leo Mugabe                                            Kofi Annan



                                  Kojo Annan
                Hani Yamani                                           Kojo Amoo
 • Son of Kofi Annan (Secretary General-UN) from first marriage
 • Worked for SGS/Cotecna (given UN deal to enforce sanctions in Iraqi ports)
 • Moved on to start own company, Sutton Investments
 • Sutton part of consortium with Air Harbour Technologies & Leo Mugabe ( p
          p                                           g            g    (nephew of
   Robert Mugabe, Pres of Zimbabwe)
 • Air Harbour owned by Hani Yamani (son of Sheikh Yamani, Saudi Oil Min.)
                                                                       p
 • Consortium won bid valued in $100s of millions to build Zimbabwe airport
 • Kojo Amoo-Gottfried, Ghana Ambassador to UN (nephew of Kofi)
7/8/2009                          Risk Based Approach                                59
Risk: Customer/Business Type
                                                        Identifying PEPs

    How do you determine whether an account holder is a PEP?

•   Seek information directly from the individual

•   Review sources of income including past and present employment history
    and references form professional associates

•   Review public sources of information (i.e. databases, newspapers, etc.)

     • CIAs online directory of “Chiefs of State and Cabinet Members of Foreign
       Governments” http://www.odci.gov/cia/publications/chiefs/index.html

     • Transparency International Corruption Perceptions Index

     • Private vendors (i.e. world Compliance/ Regulatory DataCorp (RDC),
       Factiva,
       Factiva and WorldCompliance)




7/8/2009                            Risk Based Approach                           60
Risk: Customer/Business Type
                                                   Identifying PEPs (Cont )
                                                                    (Cont.)



FATF Recommendations for PEPs:

   Determine whether a customer is a PEP

   Obtain senior management approval for establishing relationship

   Establish source of wealth of funds

   Conduct ongoing monitoring of relationship




7/8/2009                          Risk Based Approach                   61
Risk: Customer/Business Type
                                           Examples of Black Lists
 OFAC:     Office of Foreign Assets & Control lists:
             Specially Designated Nationals
               p      y     g
             Weapons of Mass Destruction
             Blocked Countries
 BIS:
   S       Bureau of Industry & Security - Issued by the United S
                   f            S                               States
 BOE:      Bank of England
 CSSF:     Commission de Surveillance du Secteur Financier Luxembourg
                                                 Financier-Luxembourg
 SECO:     Secretariat d’Etat a l’economie – Switzerland
 UN:       United Nations: Al-Qaida & Taliban; Iraq; Liberia
                           Al Qaida
 MAS:      Monetary Authority of Singapore
 EU:       EU Regulations
                g
 FATF:     Financial Action Task Force
 Other:    Vendor (i.e. SIDE-OFAC/World Check Lists) and internal Lists

7/8/2009                   Risk Based Approach                            62
Summary
     – Risk-scoring defines the level of CDD required

     – Beneficial Ownership and PEPs are key

     – Advantages:

           • Institutions can mitigate their own risk exposure through
             the risk-based approach and risk exposure
                 risk based

           • Risk-Scoring also enables institutions to develop
             benchmarks and risk rating parameters



7/8/2009                       Risk Based Approach                       63
7/8/2009   Risk Based Approach   64
For Additional clarifications, please call:
                        +961 1 787049
                     nakib.ba@calert.org

                      Bashir A. El-Nakib
                     CAMS, ACFE
                     CAMS ACFE, CFAP




7/8/2009               Risk Based Approach               65

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Risk Based Approach Bachir El Nakib July 2009 [Compatibility Mode]

  • 1. Building Ri k P fil B ildi Risk Profile Bashir A. El-Nakib, CAMS, ACFE, CFAP Managing Partner/CEO Compliance ALert July 09, 2009 1
  • 2. THE ONLY ISSUE? COMPLIANCE & REGULATORY RISK The problem is KYC - CUSTOMERS - CORRESPONDENTS KNOW YOUR - EMPLOYEES - SHAREHOLDERS 7/8/2009 Risk Based Approach 2
  • 3. Outline Introduction/Overview Background Developing a Risk Based Approach AML Program Elements Embargoes & Sanctions Identifying Risk Risk Types & Characteristics Red Flags Issues/Challenges Summary Open Discussion 7/8/2009 Risk Based Approach 3
  • 4. Definitions Money Laundering Money Laundering is the process by which criminals attempt to conceal the true origin and ownership of the proceeds of criminal activities. Terrorist Financing An offence by any means, directly or indirectly, unlawfully and willfully, which provides or collects funds with the intention that they should be used or in the knowledge that they are to be used, in full or in part, in order to carry out an act intended to cause death or serious bodily injury to a civilian, or t any other person not t ki an active part i th h tiliti i a i ili to th t taking ti t in the hostilities in situation of armed conflict, when the purpose of such act, by its nature or context, is to intimidate a population, or to compel a government or an international organization to do or to abstain from doing any act. Source: United Nations 1999 International Convention for the Suppression of the Financing of Terrorism 7/8/2009 Risk Based Approach 4
  • 5. Regulatory Concerns • C Certain types of transactions have come under intense f regulatory and law enforcement scrutiny, especially in the US. – Transactions involving shell companies. – The potential for abuse of cover p y p payments to launder funds or to avoid SIC/UN/BOE/OFAC regulations. 7/8/2009 Risk Based Approach 5
  • 6. Development of Local Standards Banks AML Due Guidelines on Measures Against Diligence Money Laundering Law 318 • Required financial entities to design their own detailed Policy Manual to suit the nature of their particular environment in which they operated hi h th t d BDL Basic Circulars 83 • Permitted compliance based on commercial considerations Standard M L Procedures Standards Interim Circular Risk based approach to Know Your Customer (KYC) Banks Project to rectify existing higher risk accounts 20, 35, 136, 190 Enhanced procedures to identify and monitor special risk cases Compulsory Procedures Guidelines Announcement (4) Know Your Customer (KYC) for Transit subjects • Roll-out R ll t over old customers f KYC i l ld t for implementation t ti 7/8/2009 6
  • 7. Compliance Process p 4 Ph Phases Risk identification Risk assessment Risk Monitoring s o to g Risk Reporting 7/8/2009 Risk Based Approach 7 7
  • 8. Proposed Enhanced Due Diligence for High-Risk FFIs • Would apply to offshore banks and FIs in non-compliant jurisdictions. – Enhanced Due Diligence (EDD): • Obtain documentation of the FFI’s AML program. • Monitor activity in the correspondent’s accounts for risks posed by the client’s customers not subject to EDD. • Identify nested correspondents and assess associated risks risks. • Identify FFI ownership for non-publicly traded institutions. 7/8/2009 Risk Based Approach 8
  • 9. Risk Based Approach to KYC 2a. Borrowing Customers 3. Risk Level 1 Risk Manage as Existing KYC Assessment Process e 1. Accept or (BCA) Reject business? 3. Impose Basic •Profitability KYC only •Suitability Suitability •Reputation Risk Accept •Sanctions •Suspect blacklists 2b. Non-Borrowing Customers risk profiled using agreed and easy to implement filters. evel 3 Risk k Manage as 3. Separate out 3b. Impose Level 3 Enhanced KYC customers Le M using agreed i d filters. 7/8/2009 9
  • 10. Risk Based Approach to KYC pp Level 3 risk Level 2 Level 1 Risk Risk Enhanced KYC Monitoring to identify -Basic KYC Plus account activity which Account requires account to be Basic KYC Opening -Nature of business reclassified as Level (3) -Evidence of Identity -Origin of funds Monitoring of transactions against customer profile -Evidence of address -Purpose of account every 12 months. th -Type & level of activity 6 Monthly Review -Monitoring of transactions against Ongoing g g Monitor Account Activity which customer profile requires account to be classified as Account Level (2) or (3) -KYC Relationship review Management approved by Senior management 7/8/2009 10
  • 11. Recent Enforcement Actions • Non-compliance penalties continue to rise. – UBS Bank - $100 Million (May 2004) – Riggs Bank - $ 25 million (May 2004) – AmSouth - $ 50 Million (October 2004) – Riggs Bank - $ 41 Million (Jan 2005) – Arab Bank - $ 24 Million (August 2005) – Bank of New York - $ 38 Million (Nov 2005) – ABN AMRO - $ 80 Million (December 2005) – AMEX - $65 Million (August 2007) – Lloyds TSB - $130 Million (October 2007) – Bank of Cyprus - $162 Million (October 2007) – Lloyds TSB Bank - $350 Million (10 Jan 2009) 7/8/2009 Risk Based Approach 11
  • 12. Compliance Guidance Needed • Large fines have led to some unintended consequences. - Fi Fines have led to a flood of defensive SAR filings. I th 12 months h l dt fl d f d f i fili In the th following the Amsouth and Riggs fines, filings jumped by 40%. - KYC requirements and the high p q g price of a compliance mistake have p made it very difficult for even the most diligent money transmitter to find banking services. (The guidelines published last year may help.) • Increasing tendency to “criminalize” AML errors criminalize - Lapses are unavoidable for any large bank with significant transaction volume or a large client base. - Does it make sense to impose penalties – sometimes large penalties – on banks with strong compliance regimes that have an AML lapse? 7/8/2009 Risk Based Approach 12
  • 13. Business Challenges g • Financial Institutions • Regulatory • Technology Need more effective compliance Increasing compliance IT compliance spend = Re-use Re use regulation globally - $34Bn (5% AML*) AML ) investments- FATF Annual spending integrate with fraud Increasing pressure expected to continue to and financial crime from regulators o FIs o egu ato s on s increase increase* detection AML requirements now Technology is NOT the extend to securities, big cost! Technical insurance, real estate Investigations are 64% g integration vs industries and casinos of costs** organisational as well as banks Industry vendor integration Regulatory compliance consolidation is primary driver of AML * Tower Group investments ** Celent 7/8/2009 Risk Based Approach 13
  • 14. Why s ou d I care about these Requirements? y should ca e t ese equ e e ts • Money Launderers and Terrorists seek out vulnerable banks • The Regulator will fine the bank heavily – Ignorance is no defense! • OFAC can and will seize customers funds – Banco Delta Asia Ltd. Macau • US, European and other banks won’t Correspond with you – Strict Due Diligence – Correspondent Bank Certifications – Demand due diligence (KYCC) • The cost of a Fine is insignificant, compared to the internal cost and f f loss of business. – Restructuring, new procedures, new systems, training – Loss of reputation – Loss of shareholder value 7/8/2009 Risk Based Approach 14
  • 15. What are sanctions: • Definition: Sanctions are punitive or coercive measures against a state or its nationals failing to comply with. • Types of sanctions: Multilateral sanctions (e.g. UN Country or regime sanctions (eg sanctions) Taliban, Congo DRP, Sudan, Syria, Iran) Bilateral sanctions (e.g. US sanctions List-based sanctions (eg against against Cuba) known terrorists) • All UN member states, are obliged to implement UN Security Council sanctions domestically. • Financial Institutions must comply with sanctions in all jurisdictions within which they operate. 7/8/2009 Embargoes & Sanctions 15 May 13, 2008
  • 16. Managing Sanctions • Off the shelf Off-the-shelf shelf filtering software is available • Can check incoming and outgoing payments and any other transaction or customer information entered onto systems. • However, However judgment is required: – Names may not be a complete match – May get a country match but the transaction is not sanctioned. • Must have a process for assessing and then declining or approving transactions with full audit trail. • Staff must have targeted training depending upon factors such as: g g p g p – Nationality – Type of business (eg domestic, global trade, international payments etc) – Decision making capacity capacity. 7/8/2009 Embargoes & Sanctions 16 May 13, 2008
  • 17. Compliance Costs Increase – KYC AML, OFAC KYC, AML Compliance is expensive. Non-compliance is very expensive. • Technology costs – the bar keeps moving • Then Th Now N • OFAC Scan repair items Scan all items • KYC/AML Recordkeeping and Money Laundering Travel Rules Pattern Recognition • Cost of non-compliance - Enforcement actions - Prosecutions - Reputational damage 7/8/2009 Embargoes & Sanctions 17 May 13, 2008
  • 18. Compliance Requirements Increase Section 312 of the USA PATRIOT Act increases costs and risks. • Requires due diligence risk assessment for Foreign Financial Institutions (FFIs) - Nature of the FFI’s business & the markets its serves - Nature of the correspondent account, including account purpose, types of services provided and anticipated account activity provided, activity. - Nature and duration of of bank’s relationship with the FFI – and affiliates. - FFI’s home supervisory regime. - Info known or reasonably available regarding the FFI’s AML record. • New FFI due diligence rules are effective: - July 5 2006 for new account openings. 5, openings - October 2, 2006 for existing accounts. 7/8/2009 Embargoes & Sanctions 18 May 13, 2008
  • 19. Watch list Filtering g • Scanning of customer records & transactions against – Government sanction lists – OFAC, BOE, UNO etc , , – High risk individuals- terrorists, organized crime, fraudsters etc – Exposed individuals – PEPs, public figures, high profile – 3rd party database providers – World Compliance, Thomson, Bridger, World-Check, Dow Jones-Factiva, C D J F ti Complinet, L i N i etc., li t Lexis-Nexis, t • Key Issues – Character Variations – Phonetic Variations – Transliterations & cultural differences • Using intelligent name matching algorithms with : – Normalization of names – capitals, abbreviations, spaces, punctuation – Reference libraries – common short names, cultural inputs – Reduction to simplified representation – phonetics soundex phonetics, – Indexing – decision tree – Similarity assessment – string equality, sub-sets, edit distance 7/8/2009 Embargoes & Sanctions 19 May 13, 2008
  • 20. What is it Regulators are looking for banks to do? • All accounts risk ranked systematically • All transactions risk ranked systematically • All transactions and all customer activity profiled to determine “usual and normal” behavior • Peer groups used to find unusual behaviour in similar accounts • How is previously unknown behavior detected and alerted • Profiles to be dynamically created and adapted • Rules must be dynamically created, adapted and implemented • The Regulators want banks to actively find money laundering! • Regulators are becoming more IT aware, than ever before! 7/8/2009 Risk Based Approach 20
  • 21. Why a Risk Based Approach? Regulatory Guidance Characteristics FATF Money Laundering Typologies Takes into consideration multiple risk factors 3rd EU Directive, Basel CDD paper, and Wolfsberg including customer/business type, geography, product/delivery channels, and transaction type Principles paper U.S. Comptroller’s Handbook Establishes levels perceived risk for which proportional controls may be devised FSA & Other Regulatory Directives Egmont Group Efficient and cost effective approach to AML Program MiFiD management: Benefits Risk management framework accepted by regulators More effective and efficient processes Industry leading practices 7/8/2009 Risk Based Approach 21
  • 22. Components of a Risk Based Approach Risk Indicators Mitigating Controls g g Customer/Business Type AML Governance Structure AML Policies & Procedures Geography Training/Communications & g Product/Delivery Channels Awareness Independent Testing Transaction Type AML Risk Based Approach Regulatory Environment Increased regulatory expectations New regulations 7/8/2009 Risk Based Approach 22
  • 23. The Situation • High risk individuals, companies and organisations are targeting financial organisations and the countries within which they operate. • Their very existence depends on their ability to enter your organisation or country undetected. What are the risks: •R l t Regulatory risk ik • Reputational risk • Business risk • Shareholder risk • Job risk k 7/8/2009 Risk Based Approach 23
  • 24. AML Process Elements Policy, strategy, resource allocation Program evaluation & continuous improvement Communications,, awareness Technology & training Risk and Compliance p AML Office Officers Branch AML Officers Corporate Partners Investigations & Account opening, Suspicious customer identification Activity y & risk assessment s assess e t Reporting Financial intelligence, monitoring, analysis, trending & Enhanced Due Diligence 7/8/2009 Risk Based Approach 24
  • 25. LOB Risk Assessment Determine Develop and Evaluate inherent Assess controls residual risk/ implement action risks establish plans thresholds Evaluate Assess Determine Develop Monitor and Maintain and enhance controls retain records Monitor Maintain 7/8/2009 Risk Based Approach 25
  • 26. Anti-Money Laundering High Risk Characteristics High Risk Characteristics Customer/Business Types Geography Product/Delivery Channel Transaction Types • Politically Exposed Persons • Sanctioned List • Mobile to mobile • Off-shore Countries • Non Resident Aliens • Private Banking, Trust, • Foreign wire transfers, • Transaction activity with Commercial, Retail where it money instruments and • Money service businesses high risk countries (e.g. involves high net worth cash (e.g. check cashing, wire 311 USA Patriot Act and individuals and their transmitter) FATF) corporate interests with • Use of “Omnibus” and personal and discrete “Concentration Accounts” Concentration Accounts • Gaming and betting service • Internet Delivery • E-Bill Payment • Real estate brokers • Nominee Account • Correspondent Bank • Jewelry businesses Clearing • Travel agencies • Prepaid stored valued card • Car, boat, aircraft, and farm equipment dealerships • Payable through accounts y g • Charitable organizations • Law, accounting, and medical firms • Pawn brokers • Phone or debit card businesses • Off-shore Trusts 7/8/2009 Risk Based Approach 26
  • 27. Risk-based Approach and the KYC Process Risk-Scoring s Sco g • Simplified Due Diligence? • Enhanced Due Diligence? 7/8/2009 Risk Based Approach 27
  • 28. Risk-based Risk based Approach and the KYC Process – How do we perform risk assessment? – Do we have the right tools to do the job? – How does the risk assessment program define and score the risks of products? Customers? And jurisdictions? – How do we develop risk based matrices? With or without the help of outside vendors? 7/8/2009 Risk Based Approach 28
  • 29. Risk-based Risk based Approach and the KYC Process Simplified or Enhanced Due Diligence? Simplified CDD p Level 1 - Tick-box / Red-Flag Check g Limited CDD Level 2 - Public Record Research Standard CDD Level 3 - Public Record Research Limited Source Enquiries Enhanced CDD Level 4 - In depth Public Record In-depth Research & Enquiries Specific issues The Risk-based approach requires a levelled approach to CDD 7/8/2009 Risk Based Approach 29
  • 30. Risk-Based Risk Based Approach Matrix • B ildi an RBA matrix i a collaborative effort Building t i is ll b ti ff t between: – The Compliance Unit – The Economic Center – The Business Units – The Management Information Services (MIS) Department – IT Division – Others…. 7/8/2009 Risk Based Approach 30
  • 31. Main RBA Factors Customer Risk Country Risk Sector Risk Product Risk 7/8/2009 Risk Based Approach 31
  • 32. RBA Elements Customer Risk Country Risk •Overall background and reputation •Political stability •Business interests and practices Mgt Business practices-Mgt •Legal status Legal •Business associates and •Economic situation networks/ Business Link •Standing of the financial services •Political Affiliations (PEPs) industry •Beneficial ownership and control •Exposure to organised crime and •Source of funds Source Money laundering •Corruption Sector Ri k S t Risk Product Ri k P d t Risk •Weapons and Metal trading •Private Banking •Precious metals •Correspondent Banking •Art •Structured Finance •Real Estate •Commodities •Exchange Dealership 7/8/2009 Risk Based Approach 32
  • 33. RBA Matrix • An RBA Matrix is built to: – Assess Risks – Capture identified risks – Estimate their probability of occurrence and impact – R k th risks b Rank the i k based on th above d the b information. 7/8/2009 Risk Based Approach 33
  • 34. • These variables may increase or decrease the risk posed by a particular customer or transaction, for example: – The level of regulation or governance regime to which a customer is subject (A customer is located in a high subject. regulated jurisdiction poses less risk than a customer located in a low risk jurisdiction) – Type of the entity: publicly owned entities pose less risk than private entities – The use of intermediate = Anonymity 7/8/2009 Risk Based Approach 34
  • 35. High risk products and services Examples The following examples are sample of high risk products that are vulnerable to ML & TF: – Facilitate a higher degree of anonymity – Involve the handling of high volume of currency. g g y – Rapid transactions speed – Wide geographic availability 7/8/2009 Risk Based Approach 35
  • 36. High risk products and services Examples • Wire transfers: • Correspondent Banking: ( p g (Factors to consider) ) – Account purpose – Location of the respondent bank p – Nature of the banking license – The respondent money laundering detection and p y g prevention controls – The respondent bank regulation and supervision in its country 7/8/2009 Risk Based Approach 36
  • 37. Break Time 7/8/2009 Risk Based Approach 37
  • 38. Red Flags Sudden and inconsistent change in account activity or a concerning pattern A business account had sudden excessive cash activity inconsistent with past behavior. No checks were made to suppliers or received from customers; the company is not know by local competitors. The business address is a p y y p residential apartment and the phone number on file communicates with a fax machine. Frequent foreign wires to/from higher risk countries A charitable organization had hundreds of thousands of dollars coming into their account via settlement of credit card transactions. Wires were sent to individuals and entities in high risk countries; foreign counter p g ; g parties were limited and could not be traced or identified. The purpose of the charity could not be identified and it was determined that the organization was operated out of a residential apartment. 7/8/2009 Risk Based Approach 38
  • 39. Red Flags Absence of cash with a cash intensive business account A business customer that operates a restaurant/grill receives only deposited checks into its account. Deposits consisted of checks from different businesses/individuals payable to different parties. Following the deposits were ACH debit transfers to another bank. There were no cash deposits made into account, which is inconsistent with the type of business. 7/8/2009 Risk Based Approach 39
  • 40. Case Study - Background An offshore financial institution incorporated in Bermuda is looking to provide a structured finance loan to a group of investors. The country into which the funds will flow and in which the project will be carried out are th I i d t the Ivory Coast and Middle Eastern countries. C t d Middl E t ti The sector in which the transaction is due to take place is the construction sector and therefore inherently a high money laundering risk. y g y g It is unclear whether the directors and shareholders of the company are the beneficial owners. Rumours have been identified in the public record suggesting that the two businessmen and the company are linked to a PEP and that the foreign bank involved in the transaction is a pocket bank of the same PEP. 7/8/2009 Risk Based Approach 40
  • 41. Case Study - Background The transactional structure presented by the customer is very complex and the reasoning behind the complexity and non-transparency is unclear non transparency unclear. A number of companies within the structure have not yet been incorporated and are “work-in progress”. 7/8/2009 Risk Based Approach 41
  • 42. Case Study – Results of Risk-Scoring Customer Risk Country Risk •Overall b k O ll background and d d •Known of weak AML rules K f k l reputation •Known of terrorist financing, •Business interests and practices Business Smuggling & other money •Business associates and laundering activities networks •Political Affiliations (PEPs) •Beneficial ownership and control •Source of funds S ff d Sector Risk Product Risk •Real Estate •Structured Finance •Complex transaction 7/8/2009 Risk Based Approach 42
  • 43. Case Study - Approach The scope of research should be divided into two phases: Phase I - involve public record research into all parties (individuals and companies) involved. This also included an overview of the business networks and associations of the businesses and the individuals. Phase II - given the low profile of the individuals that could be available in public records, a series of discreet enquiries within the local business communities in which the individuals are active should be undertaken in order to ascertain their overall business reputation and to ascertain whether there is indeed any substance to the allegations of their business being a front- operation for a PEP. i f PEP 7/8/2009 Risk Based Approach 43
  • 44. Case Study – Results of Risk Scoring Risk-Scoring Enhanced CDD – Level 4 Simplified CDD p Level 1 - Tick-box / Red-Flag Check g Limited CDD Level 2 - Public Record Research Standard CDD Level 3 - Public Record Research Limited Source Enquiries Enhanced CDD Level 4 - In depth Public Record In-depth Research & Enquiries Specific issues The Risk-based approach requires a levelled approach to CDD 7/8/2009 Risk Based Approach 44
  • 45. Customer Risk Matrix Products/Services Used Customer Type Deposit Unsecured Wire Transfer Private Trust Services Account Loan/Credit Banking Cards PEP Moderate Moderate High Highest Highest High Net Worth Moderate Moderate High Highest Highest High Risk Nationality Moderate Moderate High High High High Risk Industry Moderate Moderate Moderate Moderate Moderate Cash Intensive Normal Moderate High Moderate Moderate Business Salaried Employee Normal Normal Normal Normal Normal Independent Moderate Normal Normal Normal Normal Consultant/Indiv idual Entrepreneur Unemployed Moderate Moderate Moderate Moderate Moderate Charity Moderate High High High High Compliance ALert July 09, 2009 45
  • 46. Account Opening Policies Customer Risk Rating Applicable Policies Normal N l •Presentation of valid original identity documents •Establish purpose of account •Establish source of funds •Retain copies •Check against UN and other watch lists Moderate •Above plus … •Send registered letter to customer at provided address. Retain signed return receipt. High •Above plus … Above •Independent verification of account opening documents •Verification of source of funds •Interview with bank officer •Visit by bank officer to customer home/business Visit •Approval from branch manager •Updating of account information/documents every twelve months Highest g •Above plus … Ab l •Updating of account documents every six months Compliance ALert •Approval from CEO 2009 July 09, 46
  • 47. Transaction Type Risk Matrix Customer Offshore Wire Transfer Cash deposit under Large Forex Early Loan Risk Rating Wire to High Risk threshold/structuring Cash Repayment Transfer Jurisdiction transactions Deposit Normal Standard Standard Standard Enhanced Standard Standard Moderate Enhanced Enhanced Enhanced Enhanced Enhanced Enhanced High Severe Severe Enhanced Enhanced Enhanced Enhanced Highest Severe Severe Severe Enhanced Enhanced Enhanced Compliance ALert July 09, 2009 47
  • 48. Transaction Execution/Monitoring Policy Transaction Risk Rating Applicable Policies Standard •Teller/staff monitoring •Automated system monitoring Enhanced •Customer explanation for transaction •Compliance Officer Approval for execution Severe •CEO Approval for execution Compliance ALert July 09, 2009 48
  • 49. Continuous Control Monitoring Business Process Areas Specific Compliance p p Daily AML & Compliance Customer Profile Monitoring Transactions Currency Customer Statistics Cash (In-Out) Transaction Performance Reporting Analysis Analysis of data Inward Swift Transaction collected Suspicious Activity Activities Outward Swift Reporting Analysis Building Unusual Scenarios Bank Drafts Terrorist Reporting Behavior Analysis Pattern Clearing Matching KYC Analysis Transfer Trend Analysis A/C to A/C Compliance ALert July 09, 2009 49
  • 50. Case Study – The Brief Aware of the provision of guidelines in terms of the documentation & verification required in order for the Bank to be compliant with the money laundering legislation the Bank is subject to. Based on the guidelines the issues which needed to be addressed should b d fi d h ld be defined. Based on the issues defined research and enquiries in all the relevant jurisdictions should be undertaken undertaken. 7/8/2009 Risk Based Approach 50
  • 51. Case Study – Expected Outcome On the basis of the enhanced CDD that should be undertaken the Bank undertaken, could cross-reference the information provided by the customer to verify the claims made by the customer independently Could C ld confirm th id tit of the beneficial owner and d t fi the identity f th b fi i l d determine th i the reasoning behind the complex transactional structure The Bank would be in a position to disprove any rumours which had been p p y voiced about links and front operations for a PEP The exercise provides a complete and comprehensive documentation trail and supporting case within the scope of the CDD process The exercise enables the Bank to decide on the level of ongoing monitoring, given the risks are classified as high. 7/8/2009 Risk Based Approach 51
  • 52. Enhanced Ri k A E h d Risk Assessment M th d l t Methodology Conduct detailed analysis of each category 1 2 3 4 5 Assess Risk Purpose of Activity in Nature of the Location Products and Account Account business Services used 7/8/2009 Risk Based Approach 52
  • 53. Compliance Customer’s Risk Rating Customer/Account Information Risk Factor Review Risk Value 8. Account Debit Activity - Estimate monthly volume for all accts, please insure Volume/velocity consistent with nature of business 0 percentages total 100% _____% cash Purchasing monetary instruments 1 _____% checks Foreign Swift transfers (repetitive) 1 _____% currency exchange Foreign Swift transfers (walk-in) 2 _____% ACH Foreign Swift transfers to high risk countries (NCCT list, 5 OFAC, SIC) _____% purchase official checks, money orders, etc. Domestic Swift transfers 1 _____% domestic wire transfers New Customer - Compare anticipated debit volume with other similar businesses in the area. Additional investigation should be conducted to explain any unusual business factors. _____% foreign wire transfers: LIST COUNTRIES BELOW Existing Customer - Compare historical deposit volume and velocity with other similar businesses in the area. Additional investigation should be conducted to explain significant discrepancies. 100% TOTAL RISK Business/Commercial Customer Risk Weighting Score -23 to +4 = Low Risk (L) NOTE: Compliance or Risk Management staff may modify the risk rate for a +5 to +14 = Moderate Risk (M) customer based on confidential information such as filing of SAR, receipt of +15 to +29 = High Risk (H) criminal subpoena, etc. +30 and > = Extreme (E) Management Approval Req'd 7/8/2009 Risk Based Approach 53
  • 54. Compliance Customer’s Risk Rating Customer/Account Information Risk Factor Review Risk Value 6. Nature of Business Services (be specific) Money service business (see MSB section on page 2) +15 NAICS Code for principal line of business: Brokered deposit relationship 30 Cash intensive business (see Question 9 for list) 10 ATM owner/operator 10 Customer qualifies as Phase I exempt p q p person -15 Customer is exempted as Phase II exempt person -5 7. Account Deposit Activity - Estimate monthly volume for all accts, Volume/velocity consistent with nature of 0 please insure percentages total 100%. Total Deposits: $ ________________ business Purchasing monetary instruments 1 _____% cash Foreign swift transfers (repetitive only) 1 _____% checks Foreign swift transfers (repetitive and/or walk-in) 2 _____% currency exchange Foreign swift transfers to high risk countries (NCCT list, SIC, 5 OFAC) _____% ACH Domestic Swift transfers 1 _____% purchase official checks, money orders, etc. New Customer - Compare anticipated deposit volume with other similar businesses in the area. Additional investigation should be conducted to explain any unusual business factors. _____% domestic wire transfers Existing Customer - Compare historical deposit volume and velocity with other similar businesses in the area. Additional investigation should be conducted to explain significant discrepancies. _____% foreign wire transfers: LIST COUNTRIES BELOW ----------- 100% 7/8/2009 Risk Based Approach 54
  • 55. Compliance Customer’s Risk Rating Customer/Account Information Risk Factor Review Risk Value 8. Account Debit Activity - Estimate monthly volume for all accts, please insure Volume/velocity consistent with nature of business 0 percentages total 100% _____% cash % Purchasing monetary instruments g y 1 _____% checks Foreign Swift transfers (repetitive) 1 _____% currency exchange Foreign Swift transfers (walk-in) 2 _____% ACH Foreign Swift transfers to high risk countries (NCCT list, OFAC, 5 SIC) _____% purchase official checks, money orders, etc. Domestic Swift transfers 1 _____% domestic wire transfers New Customer - Compare anticipated debit volume with other similar businesses in the area. Additional investigation should be conducted to explain any unusual business factors. _____% foreign wire transfers: LIST COUNTRIES BELOW Existing Customer - Compare historical deposit volume and velocity with other similar businesses in the area. Additional investigation should be conducted to explain significant discrepancies. 100% TOTAL RISK Business/Commercial Customer Risk Weighting Score -23 to +4 = Low Risk (L) NOTE: Compliance or Risk Management staff may modify the risk rate for a +5 to +14 = Moderate Risk (M) customer based on confidential information such as filing of SAR, receipt of +15 to +29 = High Risk (H) criminal subpoena, etc. +30 and > = Extreme (E) Management Approval Req'd 7/8/2009 Risk Based Approach 55
  • 56. Enhanced Risk Assessment Methodology Identify specific risks categories Product and Service Risk Risk Response Customer Impact Quantity of Response Quality of Analysis Effectiveness Actions Risk Risk (controls) Risk Analysis Geographi c Risk Identify Risk Assess Quantity of Risk Assess Quality of Risk Action Plans Categories 7/8/2009 Risk Based Approach 56
  • 57. Best Practices Framework Corporate Governance AML Risk Assessment Risk Profile Investigations & Reporting Project Pl Program Manage ures Risk-Based Writte Procedu lanning/Ex Policies Customer Customer Transactions Due Diligence en ement xecution Single Customer View Data 7/8/2009 Training/Self Testing Risk Based Approach 57 Independent Audit
  • 58. Case Study: The United Nations A FAMILY-RUN BUSINESS 7/8/2009 Risk Based Approach 58
  • 59. Case Study: The United Nations Leo Mugabe Kofi Annan Kojo Annan Hani Yamani Kojo Amoo • Son of Kofi Annan (Secretary General-UN) from first marriage • Worked for SGS/Cotecna (given UN deal to enforce sanctions in Iraqi ports) • Moved on to start own company, Sutton Investments • Sutton part of consortium with Air Harbour Technologies & Leo Mugabe ( p p g g (nephew of Robert Mugabe, Pres of Zimbabwe) • Air Harbour owned by Hani Yamani (son of Sheikh Yamani, Saudi Oil Min.) p • Consortium won bid valued in $100s of millions to build Zimbabwe airport • Kojo Amoo-Gottfried, Ghana Ambassador to UN (nephew of Kofi) 7/8/2009 Risk Based Approach 59
  • 60. Risk: Customer/Business Type Identifying PEPs How do you determine whether an account holder is a PEP? • Seek information directly from the individual • Review sources of income including past and present employment history and references form professional associates • Review public sources of information (i.e. databases, newspapers, etc.) • CIAs online directory of “Chiefs of State and Cabinet Members of Foreign Governments” http://www.odci.gov/cia/publications/chiefs/index.html • Transparency International Corruption Perceptions Index • Private vendors (i.e. world Compliance/ Regulatory DataCorp (RDC), Factiva, Factiva and WorldCompliance) 7/8/2009 Risk Based Approach 60
  • 61. Risk: Customer/Business Type Identifying PEPs (Cont ) (Cont.) FATF Recommendations for PEPs: Determine whether a customer is a PEP Obtain senior management approval for establishing relationship Establish source of wealth of funds Conduct ongoing monitoring of relationship 7/8/2009 Risk Based Approach 61
  • 62. Risk: Customer/Business Type Examples of Black Lists OFAC: Office of Foreign Assets & Control lists: Specially Designated Nationals p y g Weapons of Mass Destruction Blocked Countries BIS: S Bureau of Industry & Security - Issued by the United S f S States BOE: Bank of England CSSF: Commission de Surveillance du Secteur Financier Luxembourg Financier-Luxembourg SECO: Secretariat d’Etat a l’economie – Switzerland UN: United Nations: Al-Qaida & Taliban; Iraq; Liberia Al Qaida MAS: Monetary Authority of Singapore EU: EU Regulations g FATF: Financial Action Task Force Other: Vendor (i.e. SIDE-OFAC/World Check Lists) and internal Lists 7/8/2009 Risk Based Approach 62
  • 63. Summary – Risk-scoring defines the level of CDD required – Beneficial Ownership and PEPs are key – Advantages: • Institutions can mitigate their own risk exposure through the risk-based approach and risk exposure risk based • Risk-Scoring also enables institutions to develop benchmarks and risk rating parameters 7/8/2009 Risk Based Approach 63
  • 64. 7/8/2009 Risk Based Approach 64
  • 65. For Additional clarifications, please call: +961 1 787049 nakib.ba@calert.org Bashir A. El-Nakib CAMS, ACFE CAMS ACFE, CFAP 7/8/2009 Risk Based Approach 65