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A clear, impartial guide to 
Flooding 
rics.org/consumerguides
Contents 
Introduction...........................................................................................................3 
What is the risk to property from flooding?....................................................4 
How do I find out if my property, or a property 
I am thinking of buying is at risk of flooding?.................................................6 
How will the flood risk affect the value and 
insurability of my property?...............................................................................7 
What can I do to deal with any flood risk to my property?............................8 
What should I do if my property is flooded?....................................................9 
Why does it take so long to reinstate a property after a flood?............... 10 
Useful links ......................................................................................................... 11 
Free RICS guides................................................................................................ 12 
Further information.......................................................................................... 13 
Find a Surveyor.................................................................................................. 13 
2
Introduction 
Flooding could seriously 
affect the value and 
amenity of your home 
or business premises. 
rics.org 
A flood can threaten your safety, cause 
serious damage to your property and its 
relocation contents and can result in many 
months of and disruption. 
This guide will tell you what you need to 
know about flooding and flood risk to your 
property (the land and the buildings on it), 
and what you can do to deal with the risk. 
This is a comprehensive guide to flooding. 
For more detailed information on flooding 
visit our website. 
A clear, impartial guide to flooding 3
What is the risk to 
property from flooding? 
A property can be flooded by: 
Surface water flooding during 
heavy rain 
In prolonged, exceptionally heavy downpours, 
the ground may become saturated and the 
drains and sewers which carry away surface 
water may not be able to cope, leading to 
surface water flooding. Although this is more 
likely in low-lying areas, and to premises at 
the foot of slopes, it can happen to many 
other properties which are not specifically 
designed as being at risk of flooding. 
Surface water flooding may be triggered or 
made worse in urban areas where the ground 
consists of mostly hard surfaces such as 
concrete or tarmac so the rainwater flows 
straight off rather than soaks away into 
the ground. 
Groundwater flooding 
Rising groundwater levels due to heavier 
rainfall and reduced abstractions can cause 
problems. Groundwater flooding generally 
occurs during long and intense rainfall when 
infiltration into the ground raises the level 
of the water table until it exceeds ground 
levels. It is most common in low-lying areas 
underlain by porous soils and rocks, or in 
areas with a naturally high water table. Rising 
groundwater levels can pose a threat to 
buildings with basements. 
River flooding 
River flooding occurs when rivers and streams 
are unable to carry away floodwaters through 
usual drainage channels. Adjacent low-lying 
properties and land are then likely to be 
flooded. River flooding can cause widespread 
and extensive damage because of the sheer 
volume of water, and may be longer-lasting 
and more difficult to drain away. Breaches in 
reservoirs pose a particular hazard, with the 
potential to release large quantities of water. 
Coastal flooding 
Coastal flooding is caused by high tides 
coinciding with a low-pressure storm system 
which raises sea and tidal water levels, 
overwhelming coastal defences. This may be 
made worse by gale force winds blowing the 
raised body of water onto the coast. Coastal 
flooding may also affect property in tidal river 
basins some distance from the coast due to 
floodwater being forced up the tidal reaches 
of rivers and estuaries by raised sea levels 
and gales. 
4
A burst water main in the road 
outside the property 
Considerable amounts of water may be 
released, which may flood the street or road 
and enter adjacent properties. The flooding is 
usually comparatively shallow and short-lived, 
but nevertheless causes extensive damage to 
the ground floors or basements of affected 
properties. 
A burst water tank, water supply 
pipe, radiator, or drain within the 
building 
This type of flooding is called an escape of 
water. The extent of the resultant damage can 
vary considerably, this will depend upon the 
area and type of the leak., if the escape of 
water is caused by a burst tank or rising main 
within the roof space, the whole property could 
be flooded from top to bottom, so the flood 
damage could actually be in excess of typical 
flood damage, as all floors would have suffered 
damage, not just the ground floor, this would 
also be dependant upon the time the water had 
been running. However if you were just looking 
at an isolated radiator leak the resultant 
damage would be small in comparison. It is 
treated differently from other types of 
flooding for building insurance purposes 
because the cause of the escape of water 
can easily be rectified. 
rics.org 
Reservoir or dam failure 
The UK has around 5000 reservoirs. Many of 
these were created by building a dam across 
a river or stream. Dam failures in the UK are 
uncommon. However, there are a significant 
number of ‘large’ raised reservoirs in the UK 
which can pose a potential risk. While the 
chances of reservoir failure are remote, the 
consequences are potentially catastrophic 
and could affect areas several kilometres 
from the dam itself. 
A flood can happen to any property, from one 
or more of these causes. For most property in 
the UK, the risk is still small. Some properties 
are more at risk than others due to their 
geographic location and particular local 
situation. 
A clear, impartial guide to flooding 5
How do I find out if my property, 
or a property I am thinking of 
buying is at risk of flooding? 
We recommend that property owners and 
prospective purchasers should be aware of any 
flood risk to their property. The first check is to 
investigate whether your property is in a river 
or coastal flood risk area on the flood risk maps 
available on the Environment Agency’s website. 
They show areas at risk and whether there are 
adequate flood defences in place. The maps 
will give you a risk factor for your property 
based on its postcode as either low, moderate 
or significant. 
These maps give a general guide on an area only 
and not specific information about individual 
properties. For a more accurate assessment 
of flood risk you can go to a specialist search 
provider who will provide you with a more 
detailed report about your property. This will 
determine their risk from the different types 
of flooding, including local groundwater and 
surface water flooding risks which are not 
included on the Environment Agency’s maps. 
6 
Prospective purchasers should check with 
sellers whether there have been any incidents 
of flooding to the property in the past. This is 
necessary as there may be issues about the 
property’s insurability for flood risk which may 
affect the property’s value and the ability to get 
a mortgage on it. You should obtain professional 
advice if you are worried about potential 
flooding in the future. A suitably-experience 
chartered surveyor will carry out a detailed 
survey on the likely impact of a flood on your 
property and contents, with recommendations 
of the steps to take to reduce or eliminate 
adverse effects should a flood occur.
rics.org 
How will the flood risk affect the value 
and insurability of my property? 
A clear, impartial guide to flooding 7 
The value of a property at risk from flood is 
less than that of a similar property that isn’t 
at risk. Flood risk will affect the value for two 
reasons. First is the impact of a flood on the 
continued use of the premises, the health and 
safety of the occupants and any consequential 
damage and disruption. The second is 
obtaining building insurance cover for the 
property. If it is difficult to arrange cover it 
will affect the ability to arrange a mortgage 
for the property. As building insurance is so 
important in determining whether a property 
is mortgageable and therefore the market 
value of the property, owners and prospective 
purchasers are advised to verify this cover is 
provided and maintained by determining the 
property’s flood risk. 
The reduction in value may range from 
negligible to severe, depending on the 
particular circumstances of the property’s 
location, situation, type of construction, 
and flood defences, both to the geographic 
area and to the property in particular. 
The impact on value can be reduced by 
ensuring better flood defences are in place 
and by increasing the flood resilience of the 
property and its contents.
What can I do to deal with 
any flood risk to my property? 
If the flood risk is significant you may need to 
take measures to protect the property from 
flooding (this is called flood resistance) and 
limit the damage a flood may cause to the 
property and contents (this is called flood 
resilience). Flood resistance measures defend 
the property by ensuring the walls, floors and 
service intakes and drains are upgraded to keep 
floodwater out of the building. Flood resilience 
measures are works to make the fabric and 
services of the building more robust and easier 
to clean, dry out and reinstate in the event of 
floodwater entering the building. 
You will need specialist professional advice to 
ensure not only the effectiveness of any flood 
resistance or resilience measure you put in 
place, but also to ensure the work is 
appropriately specified and properly executed. 
A chartered surveyor with experience in 
providing flooding related services and advice 
will be able to organise all aspects of flood 
defence, from providing advice on flood risk 
to recommending appropriate solutions, 
arranging and supervising any required works, 
managing insurance claims and providing 
reports and documentations for insurers or 
mortgage lenders. 
You should also consider whether you need to 
prepare a flood plan. The first part of a flood 
plan is to arrange to receive flood warnings 
for your property by registering with the 
Environment Agency. The second part of the 
plan is to prepare yourself, your family or your 
business for immediate and effective action 
in the event of receiving a flood warning. 
Guidance for making a flood plan and a 
template to follow is available from the 
Environment Agency’s website. 
8 
The measures you take will depend on the 
degree of the flood risk to your property. If there 
is negligible risk you may decide to take no 
further action. You should be aware that 
negligible does not mean zero risk as there may 
still be risk of surface or ground water flooding. 
If there is low risk, you should make some plans 
about how to deal with a flood if one occurs. 
As a minimum you need a flood plan. You may 
also consider introducing flood resistance and 
resilience measures. 
If risk is moderate, you should have a flood 
plan and consider whether flood resistance 
and resilience measures to the property would 
be appropriate. If the risk is significant you 
will need a flood plan and should to actively 
consider flood resistance and resilience 
measures in order to maintain insurance cover 
and to minimise the negative impact on your 
property’s market value. 
If you are concerned that your area flood 
defences are or remain inadequate, for example 
if your property has already been flooded, you 
should contact the Environment Agency and 
your local authority.
9 
rics.org 
What should I do if my property 
is flooded? 
Detailed guidance on what 
to do if your property is 
flooded is available from 
the Environment Agency. 
There are three guides: 
preparing for a flood, 
during a flood and after 
a flood which you can 
download and refer to. 
If you are registered with 
the Environment Agency 
and you receive flood 
warnings you should 
activate your flood plans 
before the flood begins. 
In the first instance you should move occupants 
and valuables upstairs to a place of safety, 
ensuring you have sufficient drinking water and 
food for 24 hours, and wait for the floodwaters 
to subside or rescue by the emergency services. 
You should bear in mind the following: 
Floodwater is filthy 
It may contain sewage, dangerous chemicals, 
viruses and bacteria. You should avoid all direct 
contact with floodwater and everything that 
has been in contact with floodwater should be 
considered as contaminated. 
Moving through floodwater is 
hazardous 
Unseen obstacles may trip or injure you as you 
walk through floodwater. The water may be 
cold and prolonged exposure could lead to 
hypothermia. It may be fast-flowing or eddying 
which could unbalance you or carry you away. 
Floodwater and electricity is 
a dangerous combination 
Do not try to operate anything on mains power, 
including switching off the electrics while 
standing in floodwater. Try to switch off the 
electrics as soon as it is evident your property 
is about to flood. 
A clear, impartial guide to flooding
Why does it take so long to reinstate 
a property after a flood? 
Reinstating a property after a flood will take 
anything from several weeks to many months, 
depending on: 
• the extent of the flood and the amount 
of properties affected 
If the flood is widespread, there may be 
hundreds or thousands of properties that 
need assessment and remediation 
• processing the insurance claim 
The claim must be lodged, a loss adjuster 
appointed to assess the damage 
• cleaning and drying operations 
The time taken to clean up and dry out 
a property may run into weeks or months, 
depending on the severity and duration 
of the flood. 
Reinstatement works 
The time taken to select and order new kitchen 
units, etc, and the time taken to repair and 
redecorate the property may in itself run from 
a few weeks to several months or longer. 
10
rics.org 
A clear, impartial guide to flooding 11 
Useful links 
Who can I go to for help in 
dealing with flood risk and 
reinstatement? 
The Environment Agency has an extensive 
website covering flood risks and what to do to 
prepare for a flood, during a flood and after a 
flood. 
To access the Flood Risk maps for your area: 
England and Wales 
http://www.environment-agency.gov.uk/ 
homeandleisure/floods/31618.aspx 
Scotland 
www.sepa.org.uk/flooding/flood_extent_ 
maps/view_the_map.aspx 
Northern Ireland 
www.dardni.gov.uk/print/strategic-flood-map- 
ni 
You need to carefully read the guidance notes 
for using these maps. 
Other flooding information can be found at: 
www.environment-agency.gov.uk/ 
homeandleisure/floods/31624.aspx 
Other useful contacts 
The National Flood Forum 
www.nationalfloodforum.org.uk 
t: 01299 403055 
This is an extensive site offering a wide range of 
help and advice about flooding. The Blue Pages 
Directory on the National Flood Forum website 
gives details of suppliers and contractors for all 
aspects of flood defence and flood remediation. 
Association of British Insurers 
www.abi.org.uk 
t: 020 7600 3333 
This site provides reports and policy statements 
on flooding risk and insurance issues, and 
guidance on choosing appropriate insurers.
Free RICS guides 
RICS has a range of free 
guides available for the 
property issues listed here. 
Development issues 
Compulsory purchase 
Home extensions 
Home hazards 
Dilapidations 
Flooding 
Japanese knotweed 
Subsidence 
Neighbour issues 
Boundary disputes 
Party walls 
Right to light 
Residential 
Buying a home 
Buying and selling art and antiques at auction 
Home surveys 
Letting a property 
Property auctions 
Renting a property 
Selling a home 
12
A clear, impartial guide to flooding 13 
Further information 
We hope this guide is 
useful to you. If you’d like 
to know more about 
flooding, or how RICS can 
help, please contact us. 
Visit our website 
www.rics.org/consumerguides 
alternatively email 
contactrics@rics.org or call the 
RICS Contact Centre 02476 868 555 
Consumer helplines 
RICS offers telephone helplines giving 
you 30 minutes of free advice on: 
• Boundary disputes 
• Party walls 
• Compulsory purchase. 
Just call 02476 868 555 and you will be put in 
touch with an RICS member local to you, willing 
to provide a free 30 minute initial consultation. 
Lines are open 
0830 –1730 (GMT), Monday to Friday. 
Contact us if you want to 
find independent, 
impartial advice from a 
qualified professional with 
good local knowledge. 
Look out for firms that are ‘Regulated by RICS’. 
Estate agents and surveying firms that are 
regulated by RICS are easy to spot as they use 
‘Regulated by RICS’ on their stationery and 
promotional material. 
To find an RICS firm in your area visit 
www.ricsfirms.com 
alternatively email 
contactrics@rics.org or call the 
RICS Contact Centre 02476 868 555 
Find a Surveyor 
rics.org
14
rics.org 
A clear, impartial guide to flooding 15
Advancing standards in land, property and construction. 
RICS is the world’s leading qualification when it comes to professional 
standards in land, property and construction. 
In a world where more and more people, governments, banks and commercial 
organisations demand greater certainty of professional standards 
and ethics, attaining RICS status is the recognised mark of property 
professionalism. 
Over 100 000 property professionals working in the major established and 
emerging economies of the world have already recognised the importance of 
securing RICS status by becoming members. 
RICS is an independent professional body originally established in the UK by 
Royal Charter. Since 1868, RICS has been committed to setting and upholding 
the highest standards of excellence and integrity – providing impartial, 
authoritative advice on key issues affecting businesses and society. 
RICS is a regulator of both its individual members and firms enabling it to 
maintain the highest standards and providing the basis for unparalleled 
client confidence in the sector. 
RICS has a worldwide network. For further information simply contact the 
relevant RICS office or our Contact Centre. 
RICS HQ 
Parliament Square, London SW1P 3AD 
United Kingdom 
Worldwide media enquiries: 
e pressoffice@rics.org 
Contact Centre: 
e contactrics@rics.org 
t +44 (0)24 7686 8555 
f +44 (0)20 7334 3811 
Asia 
Room 2203 
Hopewell Centre 
183 Queen’s Road East 
Wanchai 
Hong Kong 
t +852 2537 7117 
f +852 2537 2756 
ricsasia@rics.org 
Oceania 
Suite 2, Level 16 
1 Castlereagh Street 
Sydney, NSW 2000 
Australia 
t +61 2 9216 2333 
f +61 2 9232 5591 
info@rics.org.au 
Americas 
One Grand Central Place 
60 East 42nd Street 
Suite 2810 
New York 10165 – 2811 
USA 
t +1 212 847 7400 
f +1 212 847 7401 
ricsamericas@rics.org 
Middle East 
Office G14, Block 3 
Knowledge Village 
Dubai 
United Arab Emirates 
t +971 4 375 3074 
f +971 4 427 2498 
ricsmenea@rics.org 
South America 
Rua Maranhão, 
584 – cj 104 
São Paulo – SP 
Brasil 
t +55 11 3562 9989 
f +55 11 3562 9999 
ricsbrasil@rics.org 
India 
48 & 49 Centrum Plaza 
Sector Road 
Sector 53, 
Gurgaon – 122002 
India 
t +91 124 459 5400 
f +91 124 459 5402 
ricsindia@rics.org 
United Kingdom 
Parliament Square 
London SW1P 3AD 
United Kingdom 
t +44 (0)24 7686 8555 
f +44 (0)20 7334 3811 
contactrics@rics.org 
Africa 
PO Box 3400 
Witkoppen 2068 
South Africa 
t +27 11 467 2857 
f +27 86 514 0655 
ricsafrica@rics.org 
Europe 
(excluding United 
Kingdom and Ireland) 
Rue Ducale 67 
1000 Brussels 
Belgium 
t +32 2 733 10 19 
f +32 2 742 97 48 
ricseurope@rics.org 
Ireland 
38 Merrion Square 
Dublin 2 
Ireland 
t +353 1 644 5500 
f +353 1 661 1797 
ricsireland@rics.org 
NOVEMBER 2013/DML/18832/CONSUMERGUIDES rics.org

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RICS Flooding Consumer Guide

  • 1. A clear, impartial guide to Flooding rics.org/consumerguides
  • 2. Contents Introduction...........................................................................................................3 What is the risk to property from flooding?....................................................4 How do I find out if my property, or a property I am thinking of buying is at risk of flooding?.................................................6 How will the flood risk affect the value and insurability of my property?...............................................................................7 What can I do to deal with any flood risk to my property?............................8 What should I do if my property is flooded?....................................................9 Why does it take so long to reinstate a property after a flood?............... 10 Useful links ......................................................................................................... 11 Free RICS guides................................................................................................ 12 Further information.......................................................................................... 13 Find a Surveyor.................................................................................................. 13 2
  • 3. Introduction Flooding could seriously affect the value and amenity of your home or business premises. rics.org A flood can threaten your safety, cause serious damage to your property and its relocation contents and can result in many months of and disruption. This guide will tell you what you need to know about flooding and flood risk to your property (the land and the buildings on it), and what you can do to deal with the risk. This is a comprehensive guide to flooding. For more detailed information on flooding visit our website. A clear, impartial guide to flooding 3
  • 4. What is the risk to property from flooding? A property can be flooded by: Surface water flooding during heavy rain In prolonged, exceptionally heavy downpours, the ground may become saturated and the drains and sewers which carry away surface water may not be able to cope, leading to surface water flooding. Although this is more likely in low-lying areas, and to premises at the foot of slopes, it can happen to many other properties which are not specifically designed as being at risk of flooding. Surface water flooding may be triggered or made worse in urban areas where the ground consists of mostly hard surfaces such as concrete or tarmac so the rainwater flows straight off rather than soaks away into the ground. Groundwater flooding Rising groundwater levels due to heavier rainfall and reduced abstractions can cause problems. Groundwater flooding generally occurs during long and intense rainfall when infiltration into the ground raises the level of the water table until it exceeds ground levels. It is most common in low-lying areas underlain by porous soils and rocks, or in areas with a naturally high water table. Rising groundwater levels can pose a threat to buildings with basements. River flooding River flooding occurs when rivers and streams are unable to carry away floodwaters through usual drainage channels. Adjacent low-lying properties and land are then likely to be flooded. River flooding can cause widespread and extensive damage because of the sheer volume of water, and may be longer-lasting and more difficult to drain away. Breaches in reservoirs pose a particular hazard, with the potential to release large quantities of water. Coastal flooding Coastal flooding is caused by high tides coinciding with a low-pressure storm system which raises sea and tidal water levels, overwhelming coastal defences. This may be made worse by gale force winds blowing the raised body of water onto the coast. Coastal flooding may also affect property in tidal river basins some distance from the coast due to floodwater being forced up the tidal reaches of rivers and estuaries by raised sea levels and gales. 4
  • 5. A burst water main in the road outside the property Considerable amounts of water may be released, which may flood the street or road and enter adjacent properties. The flooding is usually comparatively shallow and short-lived, but nevertheless causes extensive damage to the ground floors or basements of affected properties. A burst water tank, water supply pipe, radiator, or drain within the building This type of flooding is called an escape of water. The extent of the resultant damage can vary considerably, this will depend upon the area and type of the leak., if the escape of water is caused by a burst tank or rising main within the roof space, the whole property could be flooded from top to bottom, so the flood damage could actually be in excess of typical flood damage, as all floors would have suffered damage, not just the ground floor, this would also be dependant upon the time the water had been running. However if you were just looking at an isolated radiator leak the resultant damage would be small in comparison. It is treated differently from other types of flooding for building insurance purposes because the cause of the escape of water can easily be rectified. rics.org Reservoir or dam failure The UK has around 5000 reservoirs. Many of these were created by building a dam across a river or stream. Dam failures in the UK are uncommon. However, there are a significant number of ‘large’ raised reservoirs in the UK which can pose a potential risk. While the chances of reservoir failure are remote, the consequences are potentially catastrophic and could affect areas several kilometres from the dam itself. A flood can happen to any property, from one or more of these causes. For most property in the UK, the risk is still small. Some properties are more at risk than others due to their geographic location and particular local situation. A clear, impartial guide to flooding 5
  • 6. How do I find out if my property, or a property I am thinking of buying is at risk of flooding? We recommend that property owners and prospective purchasers should be aware of any flood risk to their property. The first check is to investigate whether your property is in a river or coastal flood risk area on the flood risk maps available on the Environment Agency’s website. They show areas at risk and whether there are adequate flood defences in place. The maps will give you a risk factor for your property based on its postcode as either low, moderate or significant. These maps give a general guide on an area only and not specific information about individual properties. For a more accurate assessment of flood risk you can go to a specialist search provider who will provide you with a more detailed report about your property. This will determine their risk from the different types of flooding, including local groundwater and surface water flooding risks which are not included on the Environment Agency’s maps. 6 Prospective purchasers should check with sellers whether there have been any incidents of flooding to the property in the past. This is necessary as there may be issues about the property’s insurability for flood risk which may affect the property’s value and the ability to get a mortgage on it. You should obtain professional advice if you are worried about potential flooding in the future. A suitably-experience chartered surveyor will carry out a detailed survey on the likely impact of a flood on your property and contents, with recommendations of the steps to take to reduce or eliminate adverse effects should a flood occur.
  • 7. rics.org How will the flood risk affect the value and insurability of my property? A clear, impartial guide to flooding 7 The value of a property at risk from flood is less than that of a similar property that isn’t at risk. Flood risk will affect the value for two reasons. First is the impact of a flood on the continued use of the premises, the health and safety of the occupants and any consequential damage and disruption. The second is obtaining building insurance cover for the property. If it is difficult to arrange cover it will affect the ability to arrange a mortgage for the property. As building insurance is so important in determining whether a property is mortgageable and therefore the market value of the property, owners and prospective purchasers are advised to verify this cover is provided and maintained by determining the property’s flood risk. The reduction in value may range from negligible to severe, depending on the particular circumstances of the property’s location, situation, type of construction, and flood defences, both to the geographic area and to the property in particular. The impact on value can be reduced by ensuring better flood defences are in place and by increasing the flood resilience of the property and its contents.
  • 8. What can I do to deal with any flood risk to my property? If the flood risk is significant you may need to take measures to protect the property from flooding (this is called flood resistance) and limit the damage a flood may cause to the property and contents (this is called flood resilience). Flood resistance measures defend the property by ensuring the walls, floors and service intakes and drains are upgraded to keep floodwater out of the building. Flood resilience measures are works to make the fabric and services of the building more robust and easier to clean, dry out and reinstate in the event of floodwater entering the building. You will need specialist professional advice to ensure not only the effectiveness of any flood resistance or resilience measure you put in place, but also to ensure the work is appropriately specified and properly executed. A chartered surveyor with experience in providing flooding related services and advice will be able to organise all aspects of flood defence, from providing advice on flood risk to recommending appropriate solutions, arranging and supervising any required works, managing insurance claims and providing reports and documentations for insurers or mortgage lenders. You should also consider whether you need to prepare a flood plan. The first part of a flood plan is to arrange to receive flood warnings for your property by registering with the Environment Agency. The second part of the plan is to prepare yourself, your family or your business for immediate and effective action in the event of receiving a flood warning. Guidance for making a flood plan and a template to follow is available from the Environment Agency’s website. 8 The measures you take will depend on the degree of the flood risk to your property. If there is negligible risk you may decide to take no further action. You should be aware that negligible does not mean zero risk as there may still be risk of surface or ground water flooding. If there is low risk, you should make some plans about how to deal with a flood if one occurs. As a minimum you need a flood plan. You may also consider introducing flood resistance and resilience measures. If risk is moderate, you should have a flood plan and consider whether flood resistance and resilience measures to the property would be appropriate. If the risk is significant you will need a flood plan and should to actively consider flood resistance and resilience measures in order to maintain insurance cover and to minimise the negative impact on your property’s market value. If you are concerned that your area flood defences are or remain inadequate, for example if your property has already been flooded, you should contact the Environment Agency and your local authority.
  • 9. 9 rics.org What should I do if my property is flooded? Detailed guidance on what to do if your property is flooded is available from the Environment Agency. There are three guides: preparing for a flood, during a flood and after a flood which you can download and refer to. If you are registered with the Environment Agency and you receive flood warnings you should activate your flood plans before the flood begins. In the first instance you should move occupants and valuables upstairs to a place of safety, ensuring you have sufficient drinking water and food for 24 hours, and wait for the floodwaters to subside or rescue by the emergency services. You should bear in mind the following: Floodwater is filthy It may contain sewage, dangerous chemicals, viruses and bacteria. You should avoid all direct contact with floodwater and everything that has been in contact with floodwater should be considered as contaminated. Moving through floodwater is hazardous Unseen obstacles may trip or injure you as you walk through floodwater. The water may be cold and prolonged exposure could lead to hypothermia. It may be fast-flowing or eddying which could unbalance you or carry you away. Floodwater and electricity is a dangerous combination Do not try to operate anything on mains power, including switching off the electrics while standing in floodwater. Try to switch off the electrics as soon as it is evident your property is about to flood. A clear, impartial guide to flooding
  • 10. Why does it take so long to reinstate a property after a flood? Reinstating a property after a flood will take anything from several weeks to many months, depending on: • the extent of the flood and the amount of properties affected If the flood is widespread, there may be hundreds or thousands of properties that need assessment and remediation • processing the insurance claim The claim must be lodged, a loss adjuster appointed to assess the damage • cleaning and drying operations The time taken to clean up and dry out a property may run into weeks or months, depending on the severity and duration of the flood. Reinstatement works The time taken to select and order new kitchen units, etc, and the time taken to repair and redecorate the property may in itself run from a few weeks to several months or longer. 10
  • 11. rics.org A clear, impartial guide to flooding 11 Useful links Who can I go to for help in dealing with flood risk and reinstatement? The Environment Agency has an extensive website covering flood risks and what to do to prepare for a flood, during a flood and after a flood. To access the Flood Risk maps for your area: England and Wales http://www.environment-agency.gov.uk/ homeandleisure/floods/31618.aspx Scotland www.sepa.org.uk/flooding/flood_extent_ maps/view_the_map.aspx Northern Ireland www.dardni.gov.uk/print/strategic-flood-map- ni You need to carefully read the guidance notes for using these maps. Other flooding information can be found at: www.environment-agency.gov.uk/ homeandleisure/floods/31624.aspx Other useful contacts The National Flood Forum www.nationalfloodforum.org.uk t: 01299 403055 This is an extensive site offering a wide range of help and advice about flooding. The Blue Pages Directory on the National Flood Forum website gives details of suppliers and contractors for all aspects of flood defence and flood remediation. Association of British Insurers www.abi.org.uk t: 020 7600 3333 This site provides reports and policy statements on flooding risk and insurance issues, and guidance on choosing appropriate insurers.
  • 12. Free RICS guides RICS has a range of free guides available for the property issues listed here. Development issues Compulsory purchase Home extensions Home hazards Dilapidations Flooding Japanese knotweed Subsidence Neighbour issues Boundary disputes Party walls Right to light Residential Buying a home Buying and selling art and antiques at auction Home surveys Letting a property Property auctions Renting a property Selling a home 12
  • 13. A clear, impartial guide to flooding 13 Further information We hope this guide is useful to you. If you’d like to know more about flooding, or how RICS can help, please contact us. Visit our website www.rics.org/consumerguides alternatively email contactrics@rics.org or call the RICS Contact Centre 02476 868 555 Consumer helplines RICS offers telephone helplines giving you 30 minutes of free advice on: • Boundary disputes • Party walls • Compulsory purchase. Just call 02476 868 555 and you will be put in touch with an RICS member local to you, willing to provide a free 30 minute initial consultation. Lines are open 0830 –1730 (GMT), Monday to Friday. Contact us if you want to find independent, impartial advice from a qualified professional with good local knowledge. Look out for firms that are ‘Regulated by RICS’. Estate agents and surveying firms that are regulated by RICS are easy to spot as they use ‘Regulated by RICS’ on their stationery and promotional material. To find an RICS firm in your area visit www.ricsfirms.com alternatively email contactrics@rics.org or call the RICS Contact Centre 02476 868 555 Find a Surveyor rics.org
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  • 15. rics.org A clear, impartial guide to flooding 15
  • 16. Advancing standards in land, property and construction. RICS is the world’s leading qualification when it comes to professional standards in land, property and construction. In a world where more and more people, governments, banks and commercial organisations demand greater certainty of professional standards and ethics, attaining RICS status is the recognised mark of property professionalism. Over 100 000 property professionals working in the major established and emerging economies of the world have already recognised the importance of securing RICS status by becoming members. RICS is an independent professional body originally established in the UK by Royal Charter. Since 1868, RICS has been committed to setting and upholding the highest standards of excellence and integrity – providing impartial, authoritative advice on key issues affecting businesses and society. RICS is a regulator of both its individual members and firms enabling it to maintain the highest standards and providing the basis for unparalleled client confidence in the sector. RICS has a worldwide network. For further information simply contact the relevant RICS office or our Contact Centre. RICS HQ Parliament Square, London SW1P 3AD United Kingdom Worldwide media enquiries: e pressoffice@rics.org Contact Centre: e contactrics@rics.org t +44 (0)24 7686 8555 f +44 (0)20 7334 3811 Asia Room 2203 Hopewell Centre 183 Queen’s Road East Wanchai Hong Kong t +852 2537 7117 f +852 2537 2756 ricsasia@rics.org Oceania Suite 2, Level 16 1 Castlereagh Street Sydney, NSW 2000 Australia t +61 2 9216 2333 f +61 2 9232 5591 info@rics.org.au Americas One Grand Central Place 60 East 42nd Street Suite 2810 New York 10165 – 2811 USA t +1 212 847 7400 f +1 212 847 7401 ricsamericas@rics.org Middle East Office G14, Block 3 Knowledge Village Dubai United Arab Emirates t +971 4 375 3074 f +971 4 427 2498 ricsmenea@rics.org South America Rua Maranhão, 584 – cj 104 São Paulo – SP Brasil t +55 11 3562 9989 f +55 11 3562 9999 ricsbrasil@rics.org India 48 & 49 Centrum Plaza Sector Road Sector 53, Gurgaon – 122002 India t +91 124 459 5400 f +91 124 459 5402 ricsindia@rics.org United Kingdom Parliament Square London SW1P 3AD United Kingdom t +44 (0)24 7686 8555 f +44 (0)20 7334 3811 contactrics@rics.org Africa PO Box 3400 Witkoppen 2068 South Africa t +27 11 467 2857 f +27 86 514 0655 ricsafrica@rics.org Europe (excluding United Kingdom and Ireland) Rue Ducale 67 1000 Brussels Belgium t +32 2 733 10 19 f +32 2 742 97 48 ricseurope@rics.org Ireland 38 Merrion Square Dublin 2 Ireland t +353 1 644 5500 f +353 1 661 1797 ricsireland@rics.org NOVEMBER 2013/DML/18832/CONSUMERGUIDES rics.org