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Riaz Ahmed – Skills Profile

Riaz Ahmed
------------------------------------------------------------

Technical Skill Set:
          o     Software Quality Assurance
                 Defining framework and quality metrics for Software Quality Assurance (SQA)
                    and software testing
                 Writing Standard Operating Procedures (SOP) & SQA templates required for
                    SDLC and software testing
                 Conducting internal software quality audits to ensure compliance to existing
                    quality models (CMM, ISO 9000, etc.) and Software Process Models (Waterfall,
                    Agile, ICONIX, RUP, etc.).
                 Involved in review of Project documents - Project Plan (PP), Quality Plan (QP),
                    Configuration Management Plan (CMP), Risk Management Plan (RMP), and
                    Defect Prevention Plan (DPP) when required
                • Plan and coordinate activities of the SQAs (e.g. SQA checks, internal
                    audit, meeting, etc) and maintain QA plan for QA team;
                • Perform SQA checks and internal SQA audit;
                 Performing version control and safekeeping of the various electronic project
                    documents in a SharePoint project repository
                 Creating workflows for different SDLC-QA processes
                 Maintain Quality Manual repository
                 Facilitate Process Improvement activities & Ensure process compliance
                 Risk Management
          o     Software Testing
                 Verifying software requirements, Use Cases, functional specifications and user
                    manuals prior to test planning
                 Preparing test plans (Master Test Plan, Unit Test Plan, SIT Test Plan, UAT Test
                    Plan) detailed test cases and corresponding test data for UI and database
                    backend
                 Executing test cases for various test types (e.g. integration, system, user
                    acceptance and regression testing)
                 Preparing test status and bug reports, including discussion of issues with team
                    leaders and programmers
                 Conducting Failure Mode & Effects Analysis for quality risk assessment and
                    providing recommendations to prevent potential errors in a software development
                    project
                 Risk based Software Testing: Test case Designing, Execution of Test Cases
                 SQL based testing
                 Localization testing
          o     Software Test Management & Bug Tracking
                 Use of Mercury Test Director (Quality Center) for overall Test Management;
                 Use of JIRA, Mantis; Bugzilla; Top Team & EA to log & track software bugs
                 Use of Top Team & EA (Enterprise Architect) to create Test Cases & maintain
                    the repository
          o     Automated Functional Software Testing
                 Plan, Design, Create & execute scripts for Mercury Win Runner & Quick Test
                    Professional (QTP) for automated functional testing; Define required data for
                    parameterization & checkpoints
                 Fine tuning the test scripts programmatically (by modifying the test script
          o     Software Performance Testing
                 Defining framework for performance testing (process) and the required templates
                 Preparing a Load Test Plan and reviewing Use Case scenarios to create load
                    test scripts using Mercury Load Runner VUGen
                 Strong in Correlation concepts
                 Creating and executing load test scenarios using Mercury Load Runner
                    Controller
                                                        (Page # 1)
Riaz Ahmed – Skills Profile

             Analyzing results of LoadRunner Analysis (e.g. graphs and reports) and
              documenting performance test results
            Most challenging platforms tested: SAP, SIEBEL
       o   Banking Industry Exposure
            Worked as Manager MIS for National Industrial CO-OP Bank) (Lahore, Pakistan)
            Worked as Senior Software Test Engineer – Test Lead for Citibank NA
              (Singapore)
            Worked as Senior SQA Engineer and Load Test Analyst – Teat Lead for United
              Overseas Bank (UOB) Singapore
       o    Health Industry Exposure
            Worked as a Pharmacist for Albro Chemicals (Pharmaceutical Company,
              Pakistan
            Worked as a Pharmacist for Wyeth Pakistan labs
            Worked as Software Systems analyst for High Noon Labs (Pharmaceutical
              Company), Pakistan
            Worked for Shaukat Khanum Memorial Cancer Hospital & Research Centre, Pakistan as
               Software Systems Analyst.
              Worked for sanofi Aventis (French Pharmaceutical Company) as SQA (Software
               Quality Analyst) / Software Systems Analyst
            Worked as trainee Hospital Pharmacist in Mayo Hospital, Lahore Pakistan
       o   Teaching Experience
            Part time lecture for Software Engineering at Preston University, Lahore Pakistan
               Campus
            Part time lecture for Software Engineering at ILM (Institute of Leadership &
               management: Now Hamdard University), Lahore Pakistan
            Part time lecture at ILM for Software Project management
       o   Software Requirements Management & Software Business Analysis
            Analyzing business/software requirements and other associated documentations
               (e.g. domain modeling, Use Case authoring, Business Rules documentation
               using Decision Tables, Business Process Modeling, project glossary creation &
               maintenance using Top Team,              CaseComplete and Enterprise Architect
               software)
            Preparing Requirements Traceability Matrix (RTM) using Excel or Enterprise
               Architect software to describe and follow the threads in the life of a requirement
               to determine how it is implemented and tested
            Creating UI prototypes using Serena Prototype Composer and Axure RP Pro. UI
               prototypes are really helpful in identifying requirements and business rules.
       o   Database Testing
            Using ERWIN to review & verify ER Model (Entity Relationship Database logical
               Schema)
            Map UI controls to ER Model
            SQL based testing of databases
       o   Project Management (Software Quality Assurance Projects)
            Managing project teams
            Preparing project plan with detailed work breakdown structure (WBS)
            Following up tasks and status
            Conducting effort sizing
            Preparing projects status reports
            Conducting Software Testing Activities, viz. SIT, UAT, OSAT
            Track & Monitor Software Testing outcomes, including Test case execution, Bug
               Reports, status & summary reports
            Ensuring sign-offs
       o   Technical Writing
            Writing standard operation procedures (SOP)
            Preparing manuals and user guides, including online help in various formats (e.g.
               PDF, HTML, Chm, etc.)
            Preparing quick reference guides to support software and IT equipment rollouts

                                           (Page # 2)
Riaz Ahmed – Skills Profile

        o   Technical Training
             Conducting training for software engineers in the areas of requirements analysis,
               SQA, Unified Modeling Language (UML), software engineering and SQL/RDBMS
               using Oracle and MS-SQL
        o   Evaluation of Software CASE Tools
             Conducting evaluation of software CASE tools for use in the project work, e.g.
               Use Case authoring, designing, automated software testing, Load Testing, etc.
.
Software Exposure:
        o   SQA Tools: Enterprise Architect; Top Team; Visual Use Case, Case Complete,
            Screen Architect; Rational Rose, TextAloud, NaturalReader, Snagit, Vox Proxy,
            Visual Studio Team Test Module, Microsoft Office, MS Project, MS Visio, UI
            Prototyping Tools (Serena Prototype Composer & Axure RP Pro), RA-Quest,
            Customized Bug Reporting Tools, Test Director, Load Runner, QTP (Quick Test Pro),
            Fast-Help, Help&Man, ERWIN Data Modeler, TOAD, Oracle, DB2, SQL Server, VSS
            (Visual Source Safe), QVCS, MS SharePoint, SAP, Apache, PHP, MySQL,
            application servers (JCO, JBOSS, WebSphere), IIS, Apache and Tomcat
        o   Operating Systems: Windows 95/98/NT/XP, Vista, Windows 7, UNIX (Solaris, AIX,
            HP-Unix) LINUX
        o   Programming / Scripting Languages: Familiar with C/C++/C#, VB, VBA, VB
            Scripting, VB.Net, Smalltalk, HTML, DHTML, XML, Java Scripting, JAVA, BASIC,
            Power Builder, DBase, Fox Pro, Clipper, Project, Shell Scripting, SQL scripts for
            database testing, Turbo Prolog, Oracle Forms and Reports
        o   Databases: Oracle, Sybase, DB2, SQL Server, MS ACCESS
        o   Software Development Methodologies: RUP, AGILE, OOPS, Waterfall, ICONIX,
            BOOM



Education & Training:
    •   MS (Computer Science) 1998, Preston University, (Lahore Pakistan Campus)
    •   M. Phil (Pharmacy), 1991, Punjab University, Lahore, Pakistan.
    •   CSQA (Certified Software Quality Analyst), QAI USA
    •   Relational Database Orientation and SQL Training, at CresSoft Lahore, Pakistan
    •   Training of Software Automated testing tools: Load Runner, Win Runner, Quick Test Pro,
        Test Director, Astra Quick Test, Astra Site Manager, Astra Load Test, at CresSoft
        Lahore, Pakistan
    •   Object Oriented Design Methodologies including RUMBAUGH and DAVE TAYLOR, at
        CresSoft Lahore, Pakistan
    •   ERWIN data modeling CASE tool, at CresSoft Lahore, Pakistan
    •   UML (Unified Modeling Language) , at CresSoft Lahore, Pakistan
    •   Software Configuration Management, at CresSoft Lahore, Pakistan
    •   Application Design in Visual Works, at CresSoft Lahore, Pakistan
    •   ISO 9001 and CMM training at CresSoft Lahore, Pakistan
    •   C Language, at NCCS Lahore, Pakistan
    •   BASIC and PASCAL programming, at PACS Lahore, Pakistan
    •   “How Effective Managers Organize Themselves” from Pakistan Institute of Management
    •   Performance Under Pressure, at CresSoft Lahore, Pakistan
    •   MIS from LUMS (Lahore University Of Management Sciences)
    •   Internal Quality Auditing for ISO 9000, from Pakistan Institute of Quality Control
    •   SOHO (small office, home office) arranged by IDA at Singapore National Library.
    •   Use Case Writing & Analysis, at Tescom Singapore
    •   SQL (Structured Query Language) for Database, at Tescom Singapore
    •   Hospital Pharmacist training in Mayo Hospital, Lahore Pakistan
    •   GMP (Good manufacturing practices) at Wyeth Lahore, Pakistan

                                         (Page # 3)
Riaz Ahmed – Skills Profile

   •   Training in Java language from NICON, Lahore Pakistan
   •   Oracle Forms and Reports Training at CITIBank




Soft Skills:

          •    Proven ability to work within a team environment,
          •    Excellent oral and written communication skills,
          •    Strong analytical and problem solving skills,
          •    Well organized work habits with attention to detail,
          •    Ability to make good/sound decisions and use independent judgment,
          •    Energetic, focused and professional in work,
          •    Work independently and be extremely quick learners,
          •    I do gather lessons learned for future test cycles and incorporate movements,
          •    Committed team member, versatile with aptitude and interest in using new
               software tools




                                         (Page # 4)

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Riaz Ahmed - Skills Profile

  • 1. Riaz Ahmed – Skills Profile Riaz Ahmed ------------------------------------------------------------ Technical Skill Set: o Software Quality Assurance  Defining framework and quality metrics for Software Quality Assurance (SQA) and software testing  Writing Standard Operating Procedures (SOP) & SQA templates required for SDLC and software testing  Conducting internal software quality audits to ensure compliance to existing quality models (CMM, ISO 9000, etc.) and Software Process Models (Waterfall, Agile, ICONIX, RUP, etc.).  Involved in review of Project documents - Project Plan (PP), Quality Plan (QP), Configuration Management Plan (CMP), Risk Management Plan (RMP), and Defect Prevention Plan (DPP) when required • Plan and coordinate activities of the SQAs (e.g. SQA checks, internal audit, meeting, etc) and maintain QA plan for QA team; • Perform SQA checks and internal SQA audit;  Performing version control and safekeeping of the various electronic project documents in a SharePoint project repository  Creating workflows for different SDLC-QA processes  Maintain Quality Manual repository  Facilitate Process Improvement activities & Ensure process compliance  Risk Management o Software Testing  Verifying software requirements, Use Cases, functional specifications and user manuals prior to test planning  Preparing test plans (Master Test Plan, Unit Test Plan, SIT Test Plan, UAT Test Plan) detailed test cases and corresponding test data for UI and database backend  Executing test cases for various test types (e.g. integration, system, user acceptance and regression testing)  Preparing test status and bug reports, including discussion of issues with team leaders and programmers  Conducting Failure Mode & Effects Analysis for quality risk assessment and providing recommendations to prevent potential errors in a software development project  Risk based Software Testing: Test case Designing, Execution of Test Cases  SQL based testing  Localization testing o Software Test Management & Bug Tracking  Use of Mercury Test Director (Quality Center) for overall Test Management;  Use of JIRA, Mantis; Bugzilla; Top Team & EA to log & track software bugs  Use of Top Team & EA (Enterprise Architect) to create Test Cases & maintain the repository o Automated Functional Software Testing  Plan, Design, Create & execute scripts for Mercury Win Runner & Quick Test Professional (QTP) for automated functional testing; Define required data for parameterization & checkpoints  Fine tuning the test scripts programmatically (by modifying the test script o Software Performance Testing  Defining framework for performance testing (process) and the required templates  Preparing a Load Test Plan and reviewing Use Case scenarios to create load test scripts using Mercury Load Runner VUGen  Strong in Correlation concepts  Creating and executing load test scenarios using Mercury Load Runner Controller (Page # 1)
  • 2. Riaz Ahmed – Skills Profile  Analyzing results of LoadRunner Analysis (e.g. graphs and reports) and documenting performance test results  Most challenging platforms tested: SAP, SIEBEL o Banking Industry Exposure  Worked as Manager MIS for National Industrial CO-OP Bank) (Lahore, Pakistan)  Worked as Senior Software Test Engineer – Test Lead for Citibank NA (Singapore)  Worked as Senior SQA Engineer and Load Test Analyst – Teat Lead for United Overseas Bank (UOB) Singapore o Health Industry Exposure  Worked as a Pharmacist for Albro Chemicals (Pharmaceutical Company, Pakistan  Worked as a Pharmacist for Wyeth Pakistan labs  Worked as Software Systems analyst for High Noon Labs (Pharmaceutical Company), Pakistan  Worked for Shaukat Khanum Memorial Cancer Hospital & Research Centre, Pakistan as Software Systems Analyst.  Worked for sanofi Aventis (French Pharmaceutical Company) as SQA (Software Quality Analyst) / Software Systems Analyst  Worked as trainee Hospital Pharmacist in Mayo Hospital, Lahore Pakistan o Teaching Experience  Part time lecture for Software Engineering at Preston University, Lahore Pakistan Campus  Part time lecture for Software Engineering at ILM (Institute of Leadership & management: Now Hamdard University), Lahore Pakistan  Part time lecture at ILM for Software Project management o Software Requirements Management & Software Business Analysis  Analyzing business/software requirements and other associated documentations (e.g. domain modeling, Use Case authoring, Business Rules documentation using Decision Tables, Business Process Modeling, project glossary creation & maintenance using Top Team, CaseComplete and Enterprise Architect software)  Preparing Requirements Traceability Matrix (RTM) using Excel or Enterprise Architect software to describe and follow the threads in the life of a requirement to determine how it is implemented and tested  Creating UI prototypes using Serena Prototype Composer and Axure RP Pro. UI prototypes are really helpful in identifying requirements and business rules. o Database Testing  Using ERWIN to review & verify ER Model (Entity Relationship Database logical Schema)  Map UI controls to ER Model  SQL based testing of databases o Project Management (Software Quality Assurance Projects)  Managing project teams  Preparing project plan with detailed work breakdown structure (WBS)  Following up tasks and status  Conducting effort sizing  Preparing projects status reports  Conducting Software Testing Activities, viz. SIT, UAT, OSAT  Track & Monitor Software Testing outcomes, including Test case execution, Bug Reports, status & summary reports  Ensuring sign-offs o Technical Writing  Writing standard operation procedures (SOP)  Preparing manuals and user guides, including online help in various formats (e.g. PDF, HTML, Chm, etc.)  Preparing quick reference guides to support software and IT equipment rollouts (Page # 2)
  • 3. Riaz Ahmed – Skills Profile o Technical Training  Conducting training for software engineers in the areas of requirements analysis, SQA, Unified Modeling Language (UML), software engineering and SQL/RDBMS using Oracle and MS-SQL o Evaluation of Software CASE Tools  Conducting evaluation of software CASE tools for use in the project work, e.g. Use Case authoring, designing, automated software testing, Load Testing, etc. . Software Exposure: o SQA Tools: Enterprise Architect; Top Team; Visual Use Case, Case Complete, Screen Architect; Rational Rose, TextAloud, NaturalReader, Snagit, Vox Proxy, Visual Studio Team Test Module, Microsoft Office, MS Project, MS Visio, UI Prototyping Tools (Serena Prototype Composer & Axure RP Pro), RA-Quest, Customized Bug Reporting Tools, Test Director, Load Runner, QTP (Quick Test Pro), Fast-Help, Help&Man, ERWIN Data Modeler, TOAD, Oracle, DB2, SQL Server, VSS (Visual Source Safe), QVCS, MS SharePoint, SAP, Apache, PHP, MySQL, application servers (JCO, JBOSS, WebSphere), IIS, Apache and Tomcat o Operating Systems: Windows 95/98/NT/XP, Vista, Windows 7, UNIX (Solaris, AIX, HP-Unix) LINUX o Programming / Scripting Languages: Familiar with C/C++/C#, VB, VBA, VB Scripting, VB.Net, Smalltalk, HTML, DHTML, XML, Java Scripting, JAVA, BASIC, Power Builder, DBase, Fox Pro, Clipper, Project, Shell Scripting, SQL scripts for database testing, Turbo Prolog, Oracle Forms and Reports o Databases: Oracle, Sybase, DB2, SQL Server, MS ACCESS o Software Development Methodologies: RUP, AGILE, OOPS, Waterfall, ICONIX, BOOM Education & Training: • MS (Computer Science) 1998, Preston University, (Lahore Pakistan Campus) • M. Phil (Pharmacy), 1991, Punjab University, Lahore, Pakistan. • CSQA (Certified Software Quality Analyst), QAI USA • Relational Database Orientation and SQL Training, at CresSoft Lahore, Pakistan • Training of Software Automated testing tools: Load Runner, Win Runner, Quick Test Pro, Test Director, Astra Quick Test, Astra Site Manager, Astra Load Test, at CresSoft Lahore, Pakistan • Object Oriented Design Methodologies including RUMBAUGH and DAVE TAYLOR, at CresSoft Lahore, Pakistan • ERWIN data modeling CASE tool, at CresSoft Lahore, Pakistan • UML (Unified Modeling Language) , at CresSoft Lahore, Pakistan • Software Configuration Management, at CresSoft Lahore, Pakistan • Application Design in Visual Works, at CresSoft Lahore, Pakistan • ISO 9001 and CMM training at CresSoft Lahore, Pakistan • C Language, at NCCS Lahore, Pakistan • BASIC and PASCAL programming, at PACS Lahore, Pakistan • “How Effective Managers Organize Themselves” from Pakistan Institute of Management • Performance Under Pressure, at CresSoft Lahore, Pakistan • MIS from LUMS (Lahore University Of Management Sciences) • Internal Quality Auditing for ISO 9000, from Pakistan Institute of Quality Control • SOHO (small office, home office) arranged by IDA at Singapore National Library. • Use Case Writing & Analysis, at Tescom Singapore • SQL (Structured Query Language) for Database, at Tescom Singapore • Hospital Pharmacist training in Mayo Hospital, Lahore Pakistan • GMP (Good manufacturing practices) at Wyeth Lahore, Pakistan (Page # 3)
  • 4. Riaz Ahmed – Skills Profile • Training in Java language from NICON, Lahore Pakistan • Oracle Forms and Reports Training at CITIBank Soft Skills: • Proven ability to work within a team environment, • Excellent oral and written communication skills, • Strong analytical and problem solving skills, • Well organized work habits with attention to detail, • Ability to make good/sound decisions and use independent judgment, • Energetic, focused and professional in work, • Work independently and be extremely quick learners, • I do gather lessons learned for future test cycles and incorporate movements, • Committed team member, versatile with aptitude and interest in using new software tools (Page # 4)