The document is a curriculum vitae for Liow KL providing personal details and work experience. It outlines his education background including graduating with a diploma in tourism and hospitality from Southern College JB. It then details his work experience over the past few years in sales roles at various retailers where he assisted customers, ensured sales targets were met through promotions, and handled transactions. His skills include time management, coaching, and basic Microsoft programs. He lists a manager from his current role at Swiss Watch Gallery as a reference.

1. CURRICULUM VITAE
LIOW K LEN
No. 5390 Jalan Kenari 21, Bandar Putra 81000 Kulaijaya, Johor
H/P : 012-796 9909
E-mail :klliow921201@gmail.com
Personal Data
Identification No : 921201-01-5679
Date of birth : 01-12-1992
Nationality : Malaysian
Race : Chinese
Religion : Buddhist
Sex : Male
Age : 24
Marital Status : Single

2. Education Background
Foon Yew High School-Kulai (2004-2010)
• Senior Middle in Culinary Art (2007-2010)
Southern College JB (2011-2012)
• Diploma in Tourism & Hospitality Management (Coleman
College, Singapore)
Working Experience
Wear & When (DEC’13-JUNE’14)
• Sales Executive
• Assisting customers
• Ensuring better sales figures by implementing my
promoting and persuasive skills.
• Handling payment , balance cash drawers and maintain
sales record.
FOSSIL ( JUNE’14 – FEBRUARY ‘15)
• Sales Associate
• Assisting customers
• Educate customer about genuineness of leather and
handling leather materials
• Ensuring better sales figures by implementing my
promoting and persuasive skills.
• Handling payment , balance cash drawers and maintain
sales record.
• Answer question and resolve customer complaints and
problems.

3. SWISS WATCH GALLERY (FEBRUARY ‘15 - NOW)
• Sales Executive
• Educate customer in watch mechanism, material and
product
• Perform up selling and cross selling techniques.
• Maintain customer for life and follow up on new collection
and sales to create brand loyalty and increase retention.
• Handling payment , balance cash drawers and maintain
sales record.
• Answer question and resolve customer complaints and
problems.
Languages
LanguagesSpokenWritten
English77
Bahasa Malaysia77
Mandarins97
*A little knowledge in Hakka
Skill / Strength
• Good time management
• Enthusiastic
• Friendly, kind, polite
• Coaching
• Basic skill in Microsoft, Word, Excel, and Power Point
Reference
• Jeffrey Pek
- Manager Swiss Watch Gallery JBCC
- 012 – 736 8777