Surili Jain is an ISTQB certified IT professional with 4.8 years of experience in manual functional testing, specializing in e-commerce and telecom domains. Currently a Senior QA Engineer at Snapdeal, she focuses on enhancing search functionality through various projects and methodologies. She holds a Bachelor's degree in Computer Science and has received multiple awards for her performance in previous roles.

1. Surili Jain Contact No: 7042249719
Email Id:surilijn@gmail.com
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Surili Jain
OBJECTIVE
I would like to work for an organization, which provides a platform to learn, to grow and succeed,with strong emphasis
on performance for results to obtain a challenging position that allows me to utilize my current skills to assist in
advancing a business that offers a stable employment opportunity.I am also eager to learn new skills and business and
technological advancements.
Career Summary:
ISTQB certifiied IT professional with 4.8 years of experience of Manual Functional Testing with leading MNCs in
Telecom and E-Commerce Domain.An expert in Functional Testing and End to End Testing, involved in all the stages of
the Testing Life-cycle from the Requirement Analysis, Test Plan Design, Test Case Preparation, Test Case Execution,
Defect Management and Reporting.
Presently involved in working on Search Project in Snapdeal Pvt. Ltd. with major responsibility of Relevancy and
Business feature related tasks.
TECHNICAL SUMMARY:
Testing : Manual Testing, Functional Testing, SystemTesting, Integration Testing, Smoke/Sanity
Testing
Testing Tools : ALM Quality Center ,ReqPro,WebTrax,Confluence
Databases : Oracle 10g,MySql, No Sql (Mongo Db)
Operating System: Windows XP,Windows 7,Unix,Linux
Search Engine: Solr
Others: Hadoop,Shell Scripting,Big Data
Defect Tracking Tools: ALM Quality Center,Jira
Software: Toad, SQL Developer,Putty, Telegence
Packages : MS Office
PROFESSIONAL EXPERIENCE:
COMPANY: Snapdeal, Gurgaon
ROLE: Senior QA Engineer
PROJECT: Search
DURATION: 1.5 years
DOMAIN: E-Commerce
DESCRIPTION: www.Snapdeal.com is India's largest online marketplace,featuring a wide assortment of products
across categories like Electronics, Home, Fashion, etc.
Project dedicated to improve and enhance Search Functionality for Snapdeal.com. Search handles the complete
functionality of Search Page results which helps to show customers the correct Products according to the keyword
entered and is also involved in increasing the relevancy for Search results.
TESTING METHODOLOGY: Agile Testing Model
PROJECTS:
1. QUL (Query Understanding Layer) : To improve the relevancy of Search results.
2. SOI (Snapdeal Owned Inventory) : To introduce Snapdeal owned inventory for various Sellers.
3. Personalisation: To personalize the Search results according to the User’s search history.
4. Exclude Out of Stock: To improve the Search results by introducting a filter to exclude the OOS products.

2. Surili Jain Contact No: 7042249719
Email Id:surilijn@gmail.com
COMMERCIAL & CONFIDENTIAL Page 2 of 4
5. Context Based QUL: Improve Search results filtered by QUL based on the Context of userqueries.
6. Ship Near Search: Functionality to show Search results based on User Zone so as to provide faster delivery
experience.
7. Alphanumeri Break: Remove breaking of Alphanumeric keywords so as to provide better search results.
8. Speller: Functionality to improve the Spell Check functionality for misspelled keywords to showbetter Search
Results as per User correct requirement.
9. Tag Admin: Admin to manually add/delete/update Tags for the products.
10. Indexer: Functionality to Index Products in Solr based on various updates coming from dependent systems.
COMPANY: Amdocs Private Ltd. , Pune
ROLE: Senior Subject Matter Expert (SSME)
PROJECT: AT&T Mobility
CLIENT: AT&T
DURATION: 3.3 years
DOMAIN: BSS (Business Support System - Telecom domain)
DESCRIPTION: AT&T is using AMDOCS Ensemble and Enabler billing systemcustomized as per its requirements.
It involves whole end-to-end customer billing life cycle, right from the subscriberactivation with AT&T network to its
bill payment and further to its cancellation or moving to other vendor.
Telegence is composed of Several Systems such as Invoicing, Account Receivable, Rating, Customer Management, Bill
Formatting and Message Processing System.
TESTING METHODOLOGY: Waterfall Model
APPLICATION WORKED UPON:
1. Amdocs Ensemble Billing System
2. SMG(Service Management Gateway)
3. API(Application Program Interface)
4. Enabler
ROLES & RESPONSIBILITIES:
Test Planning: Involved in all phases ofTest Planning starting from Understanding Business requirements, Scope
Analysis,creating Test Plan document followed by Test Estimation.
Test Case Preparation and Execution: Created Test Cases as part of Test Plan, reviewing the Test Cases followed by
Test Case Execution for the same.
Defect Logging: Raised defects as a part of functional testing,regression testing,integration testing and ad-hoc testing.
Verifying Production Search results and raise Defects so as to get them fixed as part of Future Requirements.
Sanity Testing and Shakeouts: Worked on performed Sanity Tests and ShakeOuts as part of Testing process.
Data Anchor: Involved in setting up the data required for testing. Have raised data requests and chased up them with
component teams.
QC Anchor: Involved in manipulating the Test plan and Test Set Structure. Was also involved in maintaining QC Test
Plan and Defects in QC.
Knowledge Transfer : Involed in providing Knowledge Transfer Sessions for the technologies and projects worked
upon within and outside Team.
Shell Scripting: Created Shell Scripts for Searcher/Indexer Testing and Offline Job result verifications to reduce Manual
Testing Efforts.
Search Relevancy Improvement: Worked closely with category team to build/improve searchable content.
Tuning Relevancy Tasks : Worked closely with Project Management Team to tune various parameters for Relevancy
Tasks involving Data Analysis, debugging and fixing issues.
Production Support: Provided production support in various releases involving follow ups with various
Stakeholders,Recreation of Issues,Debugging Issues and Testing them.
RCA: Involved in giving the Root Cause analysis of the Issues occuring in Production leading toincrease of knowledge
in particular domain and business expectations.
Documentation : Involved in documenting various important flows related to Test Scenarios and preparing execution
summary reports, test plan document during test planning.
Focal: Leaded Testing of Query Understading Layer, Ship Near Me Indexing part and Search Relevancy Improvement
Tasks in Snapdeal.

3. Surili Jain Contact No: 7042249719
Email Id:surilijn@gmail.com
COMMERCIAL & CONFIDENTIAL Page 3 of 4
INTERNSHIP PROJECT:
COMPANY:Amdocs Private Ltd.
PROJECT : MOBILE NUMBER PORTABILITY FOR PREPAID/POSTPAID SUBSCRIBERS.
DESCRIPTION:Mobile Number Portability is the facility which allows a subscriberto retain his mobile telephone
number (MSISDN) when he moves from one Access Provider to another irrespective of the mobile technology .
CLIENT: VIDEOCON PVT. LTD.
DOMAIN: TELECOM
ROLE: Manual Functional Tester
ACADEMICS
 Bachelor of Technology in Computer Science Engineering from Lovely Professional University, Jalandhar,
India [2007-2011] with [83%].
 12th from S.S.D Public School,Bathinda affiliated to P.S.E.B(2007) with [81% ].
 10th from D.A.V Public School,Sunam affiliated to P.S.E.B(2005) with [85%].
EXTRA CURRICULAR ACTIVITIES:
 Co-ordinator in various technical and cultural fests at college level
 Stage Performances given during Cultural Fests at college and schoollevel.
 Participated in various Quiz Competitions and Testing Events at Amdocs.
ACHIEVEMENTS:
 Foundation Level Cerified in ISTQB with 80%
 Awarded with GROW Award at Snapdeal Pvt. Ltd. For best performance.
 Awarded with Certificate of Appreciation four times in 3 years of Amdocs working experience.
 Rewarded for the best performance at Amdocs.
 Being rewarded for finding the highest no.of Issues within the team.
 Scholarship Holder at College and School Level.
 Head girl at the School level.
 Winner in various TIS Level Quiz in Amdocs
 Winner in Bheja Fry(Testing related) and Theme Day competition.
PERSONAL DETAILS:
Name : Surili Jain
Father’s Name : Dr. Mukesh Jain
Date of Birth : 01 May 1990
Strengths : Good interpersonal skills, committed, result oriented,hard working with a
quest and zeal to learn new technologies.
Hobbies: : Cooking, Listening to soft music, Playing games
Languages Proficiency : Punjabi, English and Hindi