1. Ricardo Chamberlain Noboa
Master in Project Management
8840-6786 | ricchano@gmail.com | San Jose
Certifications
IPMA Level D® - Certified Project Management Associate (2011)
Experience
Digital Marketing Consultant (December 2014 – Current)
Provide consultant services for the settlement and creation of new digital marketing
departments as part of their portfolio services. Provided digital marketing 101 workshops, help
by creating the service catalog. Support on meetings and negotiation with potential clients,
sales pitches, quotes and requirement gathering. Consulting services includes on shore and off
shore.
Fiserv Costa Rica - Delivery Manager (September 2013 – Current)
In charge of the Professional Services department and it’s corresponding strategy towards
success. Responsible of +35 developers and execute their performance evaluations, utilization,
current and new project negotiation with US business partners. In charge of the relationship
with business partners. Create reports and presentations to upper senior management.
IBM Costa Rica – Project Manager (August 2012 – September 2013)
Responsible for leading global IBM projects with US and other EMEA countries. Managed
projects using PMI’s methodology. Member of the PMO leadership team and define a project
framework, which includes KPI, project evaluation and assignation. In charge of the
relationship with business partners. Create reports and presentations to upper senior
management.
Havas Magma – Senior Project Manager (August 2011 – August 2012)
In charge to create the PMO. Initiated as the first PM in the company and built client
relationship with 5 team members. Based on performance became into 3 PMs and a total of 35
team members (between web developers, QA, flash developers and flash designers). In charge
to provide coaching to PMs, point of contact for US agency partners, main assistant for general
manager. Created requirements documents, project schedules, SOWs and their execution. In
charge of relationship with agency partners. Create reports and presentations to upper senior
management.
Mystery D – Senior Project Manager (January 2011 – June 2011), company went out of business
In charge to lead the PMO and manage projects for internal and international clients. Created
requirements documents, project schedules, SOWs and their execution. In charge of
relationship with business partners. Created reports and presentations to upper senior
management.
Asociación de Dirección de Proyectos IPMA Costa Rica – IT Director (December 2010 – January
2014) ad-honorem
Responsible of the IT department vision, strategy, business case and projects.
Digital Arbor – Project Manager (January – December 2010)
Created requirements documents, project schedules, SOWs and their execution towards
completion. In charge of relationship with business partners. Create reports and presentations
to upper senior management.

2. aVventa – Project Manager (June 2008 – December 2009)
Created requirements documents, project schedules, SOWs and their execution towards
completion. In charge of relationship with business partners. Create reports and presentations
to upper senior management.
Hewlett Packard – Project Manager (October 2006 – June 2008)
In charge of managing service implementation projects and internal audits. Second level agent
Organization for Tropical Studies – Technical Support (September 2005 – October 2006)
Colegio Internacional Canadiense – Computers teacher (June 2004 – September 2005)
Seminars
Colegio de Periodistas – Web design seminars (freelance)
Kavial - Introduction to Digital Marketing Seminar for (freelance)
Education
Bachelor in Software Engineer – Universidad Latina (2007)
Master in Project Management – Universidad Latina (2011)
Other titles and awards
Solaris 9 Fundaments (CESA, November 2005)
CCNA module 1 (Cisco, 2005)
HP eAward (January 2007)
HP eAward (October 2007)
HP eAward (November 2007)
HP eAward (December 2007)
Professional Project Management (Asesorías Creativas, April 2008)
HP eAward (May 2008)
HP Circle of Excellence 2008 (May 2008)
Control and Assurance of software quality (Cenfotec, June 2008)
Search Engine Optimization Exam (2010)