Maulik Chavda has nearly 7 years of experience in HR shared services, business development, and digital HR transformation. He has successfully implemented several projects including HR shared services, HRMS systems like Darwinbox and iAPP, chatbots, and portals. Currently, he is leading HR automation and analytics as the Lead at Kotak Securities, developing streamlined processes and managing data integration between their Oracle Fusion and internal portals.
HR Executive with 7+ years experience in HR Shared Services and Digital Transformation
1. Profile Summary
An HR Executive, having nearly 7 years of diverse experience in implementing HR Shared Services, Business
Development and Sales & Services Engineering
Excellent at delivering training and assistance to newly implemented HR Shared Services Coordinators, providing
continuous support and development for the self-service platform, and crucial in creating work-flow and SOPs for the
Shared Service Centre
Successfully completed various projects titled HR Shared Service, RMS (HR Services) system, Darwinbox as cloud
based HRMS, iAPP (Time & Attendance) and HRMS with different portals, i.e iAPP, LMS, Frontline, & SAP and working
on Leena AI (AI & ML based chatbot), RMS, Alumni Portal and Web Layer/Data Warehouse
Maintained and improved operations by tracking trends of incoming inquiries to identify and resolve issues, support
continuous improvement and ensure high service levels
Problem-Solver in context to HR operational issues with knowledge and experience in HR operational programs and
activities
Successfully implements projects for digital HR transformation and building a digital core integration with with
HCM/Experience platform solutions such as Darwinbox
Core Competencies Academic Details
Pursuing Post Graduate Program in Digital Transformation & People
Analytics from XLRI, Delhi
BE (Electrical) from SSSRGI, GTU, Vadasma, Mehsana in 2015 with 7.6
CGPA
HSC from School of Achiever, GSHSEB, Gandhinagar in 2010 with 49.80%
SSC from Swami Vivekananda Vidhyalaya, GSHSEB, Ahmedabad in 2008
with 80.15%
Organizational Experience
August 2022 – Till Date: Kotak Securities, Mumbai
Lead – HR Automation & Analytics
Managing the Oracle Fusion for 4,500 Employees.
Developing the new and Streamlined HR Processes to simplified HR
Operations.
Managing the Internal portals used for kotak Bank/securities for the data
exchange.
Create Data Models and as per the business and HR requirements, test
and deploy in live instance for the stakeholders.
Raise any new requirements, Bugs and issues to the Oracle Team,
managing the MIS and follow up with the team.
Also managing the internal portals with HR Data and integration of Oracle
to the internal portals.
Responsible for the data migration for new HRMS implementing with all
the modules and project manager for the same.
Maulik Chavda
An enthusiastic & high energy-driven professional in search of assignments in Human
Resource Management with a growth oriented organization to best utilize knowledge and
skills
Chavdamaulik304@gmail.com 91 9033014120
HR Shared Services
HR Digital Transformation
Change Management
BPM/URS
HRMS/HRIS Implementation
HR Project
AI/ML driven Chatbot (Leena AI)
Stakeholder Management
Transition & Migrations
HR Strategy & Service Delivery
HR Processes
HR Automation
2. Career Timeline
Soft Skills
Providing the BRD/URS to the Vendor with Gap analysis of as is vs to be
process and to be configure best practices to the system for Smooth HR
Operations.
Coordinating with different SPOC for different modules, gather the
Requirement sign off the URS and BPM and provide the vendor for core
configuration.
API integration of HRMS with existing portal with Middleware sever to
ease of both teams to sync data on real-time basis without making much
changing in the platforms or data fields.
Coordinating with BSG team, IT (Apps & Infra) team for smooth project
coordination as per the timeline defined.
Providing the update to the st. committee on project update/road blocker.
Creating the governance committee to manage the issue and discussion
during and post go live.
Managing the MIS using the dynamic Excel dashboards and present to
business monthly.
Publish HR Dashboard monthly.
Provide the Data related to Audit as and when required.
September 2018 – Till Date: Zydus Group, Ahmedabad as HR
Executive
Role:
Developing & implementing performance dashboards & balance score
cards and joiner & employees’ left
Maintaining effective communication channels and relationship with the
client organizations and other business partners
Adhering to all service level agreements (SLAs) established by HR Shared
Services and appropriately documents case details and relevant
information in the case management system
Building and maintaining a positive working environment to train and
develop the team members to foster understanding of broad HR
principles, policies, procedures and systems with a high level of customer
service focus
Supporting the design and implementation of projects for digital HR
transformation and building a digital core integration with with
HCM/Experience platform solutions such as Darwinbox
Creating BRD, Project Planner, and Project Charter for new projects
Connecting with CSM/AM of iAPP, DB, Zylearn for the bug fixing,
governance calls, new requirements
Managing the employee survey as per the business requirement using the
custom forms/custom fields and custom work-flow
Reconciliation of employee data before payroll process
Organizing the company structure in SAP & Darwinbox, creating and
mapping the role in the system
Utilizing SAP, PMS module, and Darwinbox to create the increment letters
for 12000 to 15000 employees annually and post them to their employee
profiles
Projects Implemented/Project Woked on
HR Shared Service for 26 locations with 25,000 employees and RMS (HR
Services) System
Darwinbox as cloud based HRMS with modules like recruitment, core,
employee lifecycle, help desk, vibe, HR documents, and custom work-flow
iAPP (Time & Attendance) across the organization
Integration of HRMS with different portals like iAPP, LMS, Frontline, SAP
and other internal portals of the company
Leena AI (AI & ML based chatbot)
Revamp of ticketing module (RMS)
Alumni Portal
Sep’ 2018 – Aug’ 2022
Zydus Group, Ahmedabad
May 2018 – Sep’ 2018
HDFC Life, Ahmedabad
Jan’ 2016 – Apr’ 2018
Ajay Syscon Pvt. Ltd.,
Ahmedabad/Pune
Team Player
Collaborator
Communicator
Problem Solver
Aug’ 2022 – Present
Kotak Securities, Mumbai
3. Web Layer/Data Warehouse for central database for integration with
different in-house and external applications as well as for live dashboards
(Power BI)
May 2018 – September 2018: HDFC Life, Ahmedabad as Business
Development Manager
Role:
Assisted the recruiting team in recruiting candidate for financial consultant
role
Trained the Financial Consultant, techniques of sales and client pitching
Contributed towards business growth by delivering FC and targets
January 2016 – April 2018: Ajay Syscon Pvt. Ltd., Ahmedabad as
Sales & Service Engineer
Role:
Engaged in sales & marketing activities and services of immersion based
Pyrometer of foundry division across the state of Gujarat
Certifications
Pursuing Data Analytics by R Language and Power BI from Simplilearn
Certified Six Sigma (White Belt) from AIGPE in 2022
NHRDN basic certificate workshop on HR analytics in 2022
Personal Details
Date of Birth: April 30, 1993
Languages Known: English, Hindi, and Gujarati
Address: A 202, Dev Vrushti Apartment Nr. Tejendra Nagar, IOC – Tragad Road, Chandkheda, 382470 – Ahmedabad,
Gujarat