Jonathan Paul High-Jackson graduated from Eckerd College in 2014 with a Bachelor of Arts in Management and a minor in Visual Arts. He received several honors for his leadership and contributions to diversity at Eckerd College. Since graduating, he has worked as a Solutions Associate at Tech Data Corporation and held various roles emphasizing customer service and leadership. He remains actively involved in his community through organizations supporting at-risk youth, therapeutic horse programs, urban gardening education, and neighborhood outreach.

1. JONATHAN PAUL HIGH-JACKSON
2035 29th Street South, St Petersburg, FL 33712 · jhighjackson@gmail.com · (727) 564-2646
EDUCATION
Bachelor of Arts, Eckerd College, St. Petersburg, FL, May 2014
Major: Management
Minor: Visual Arts
GPA: 3.24
COLLEGE SENIOR AWARDS
James H. Robinson Award, 2014
Presented to the senior student who has by leadership and example contributed significantly to the enrichment of the
minority experience and values throughout the Eckerd community
Leadership Multicultural Affairs Award, 2014
Presented to a student who has demonstrated success with cross-cultural relations and community building
WORK EXPERIENCE
Tech Data Corporation July 2015- April 2016
Solutions Associate
 Administrated Inbound Emails
 Answered customer questions on availability of products, and all shipping/service issues related to placed orders at a
functional level.
 Coordinated with other departments on vendor inbound call resolution by researching order status and
communicating with customers and vendors.
 Edited and maintained an accurate pipeline tracker with appropriate levels of customer service and follow-up.
Publix, St. Petersburg, FL June 2012 – July 2015
Deli Clerk
 Provided excellent customer service through prompt service and strong knowledge of products
 Trained new staff members in service techniques and store policies
 Achieved certification as Boars Head Deli Specialist
Eckerd College, St. Petersburg, FL Oct. 2012 – May 2014
Residential Advisor
 Built a community amongst dorm residents by organizing monthly events
 Ensured safety and enforced campus policies daily and through on-call duty rounds
 Collaborated with fellow RA's on experiential learning and problem solving
 Mentored students one-on-one as needed to provide support and to manage conflict resolution
Eckerd College Barnes and Noble, St. Petersburg, FL Aug. 2010 – Sept. 2011
Sales Associate
 Provided customer assistance and processed transactions at campus bookstore
Eckerd College, St. Petersburg, FL Aug. 2010 – Sept. 2011
Clerk, Grill Attendant
Sold athletic event tickets and prepared food for special campus events

2. LEADERSHIP
National Society of Leadership and Success June 2012 – 2014
 President/Membership Outreach Chair
Selected for the 2014-2015 Student Advisory Board, chosen from over 200 student chapter presidents
 Afro-American Society of Eckerd College 2013 – 2014
President
Coordinated visiting speakers for lectures at campus events
Increased awareness of cross-cultural similarities and differences amongst students and faculty
Tampa Bay Beaches Chamber of Commerce Inaugural Leadership Institute 2014-2015
 Nominated by Eckerd College as TBBCoC InauguralRepresentative
COMMUNITY INVOLVEMENT
Sarasota Manatee Association for Riding Therapy (SMART), Sarasota, FL
 Assisted in enriching the lives people with youth and adults with special needs through therapeutic horse-related
programs
Edible Peace Patch, St. Petersburg, FL Sept. – Dec. 2013
Volunteer Garden Educator
 Educated community youth ages K-5 in healthy eating alternatives by exploring urban gardening practices
 Organized garden tours with school staff
Highland Oaks Neighborhood, St. Petersburg, FL Aug. 2008 – Jan.
2013
Community Volunteer
 Promoted community organization and distributed safety awareness materials to neighborhood residents
 Participated in meetings, including a collaborative gathering with neighboring community organizations
Academy Prep Center, St. Petersburg, FL 2006-present
 Informed middle aged at-risk youth about time management and critical thinking skills in relation to
academics and personal life
 Tutor students in Math, Science, and Spanish
SKILLS
 Leadership
 Excellent drawing abilities using graphite, acrylics, watercolor
 Proficient in MS Word, Excel, PowerPoint
 Interpersonal Communication
 Database Research: Lexis-Nexus, One-Search