A Customer Service & Retail Sales Specialist with long & diverse professional experience that can add value to the sales & customer support and improve the quality and caliber of your operations

1. Abu Bakr Abdul Allam
5819 Camelia Evergreen LN, Richmond, TX 77407
Phone: 713 732 2691
E-Mail: abdul.allam@hotmail.com
Career Overview
A Customer Service & Retail Sales Specialist with long & diverse professional experience that can add value to the
sales & customer support and improve the quality and caliber of your operations
Professional Summary
• Promoting Customer Interaction & Support
• Maintaining Communication across all levels
• Selling Watches, Jewelry, Leather Footwear & Apparel
• Developing Displays, Signs, Lighting & Aids, etc
• Costing & Pricing of Merchandise
• Monitoring Inventory & Distribution operations
Key Accomplishments
1. Increased 0.2% additional Revenue by developing
i. Credit Sales
ii. Holidays & Festivals Sales
iii. Service & Parts Sales
iv. After Sales Service
2. Cut down Storage Costs by improved Inventory Management & proper Displays to boost bottom-lines
3. Cut down manpower overheads by restructuring Staff Reimbursements to buildup Cash-flow
4. Reinforced necessary internal controls
Employment History
• Al Futtaim Technologies (Private) Limited 01/2005—08/2012
(Telecommunication Company)
Assistant Manager
• Al Futtaim Watches & Jewelry 07/1991—12/2004
(Manufacturing & Trading Company)
Account Officer
Trading History
• Al Hijrah Trading Establishment 01/1989—06/1991
(Footwear Store)
Managing Partner
• Kameel Al Madani Trading Establishment 01/1986—12/1988
(Leather Apparel Store)
Managing Partner
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Abu Bakr Abdul Allam
Volunteer Services
Provided volunteer assistance to elementary schools children for crossing neighborhood roads
Education
• University of Karachi
• Bachelor’s Degree in Sociology
Certifications
• Microsoft Office
• SAP Trainer & Super User
Technical Skills
• MS Excel
• MS Word
• MS Outlook
• SAP
• QuickBooks
• Foreign Exchange
Awards & Compliments
• Employee of the Year
• Long Service Medal
Links
• http:www.Al-Futtaim.ae
• http:www.Aftech.com