Krutika Deshpande is a Boston-based professional with a master's in information systems from Northeastern University and a bachelor's in electronics from the University of Mumbai. She has experience as a business analyst intern at ServiceNow, where she improved productivity by 62% through data analysis, and as a software engineer at Cognizant, focusing on testing and automation. Her technical skills include proficiency in various programming languages and BI tools, with a strong background in data management and analytics.

1. KRUTIKA DESHPANDE
1163 Boylston Street, Apt 31, Boston, MA-02215 | 857-999-5581
deshpande.kr@husky.neu.edu | linkedin.com/in/krutikadeshpande
EDUCATION
Northeastern University, Boston, MA Sep 2016 – Aug 2018
Masters in Information Systems
Relevant Coursework: Big data Intelligence and Analytics, Advances in Data Science, Data Warehousing & Business
Intelligence, Data Analysis Using Python, Database Management and Database Design
University of Mumbai, India Aug 2010 – May 2014
Bachelor of Engineering in Electronics
TECHNICAL SKILLS
Languages: Python, R, SQL, Java
BI Tools: Tableau, Power BI, Qlik Sense, Google Analytics
Data Integration Tools: Talend, SQL Server Integration Services
Databases: Oracle 11g, MS SQL Server, PostgreSQL, MySQL
Frameworks: Apache Spark, Swing
Cloud Platforms: Amazon Web Services, Microsoft Azure
IDE: Spyder, PyCharm, RStudio, Eclipse, IntelliJ IDEA, NetBeans
PROFESSIONAL EXPERIENCE
Business Analyst Intern – ServiceNow, Boston, MA Aug 2017 – Dec 2017
• Implemented advanced strategies for gathering, reviewing and analyzing data requirements to better understand the
employee utilization of global practices
• Performed quality assurance on existing delta reports and automated them into interactive dashboards in SURF
(ServiceNow Platform) and Tableau visualizations using actionable geo and practice filters
• Developed quarterly prediction reports for analyzing billable utilization, using Pivots and computed various KPIs impacting
revenues for practices across regions, leading to 62% increase in productivity
• Collaborated with Global Practice Leaders and communicated key insights and findings to them for better decision making
• Designed, documented and maintained the reports created on weekly and quarterly basis
Software Engineer – Cognizant Technology Solutions Pvt Ltd, India Sep 2014 – Jul 2016
• Designed independent test cases for each newly developed use cases and regression test suite for usability testing of the
Inventory Management Project
• Implemented automation testing strategies, design fixes, and patches in the project which resulted in 37% of improvement
in efficiency
• Managed testing activities during each phase of the software development lifecycle while collaborating with developers
to isolate and resolve bug fixes in JIRA
ACADEMIC EXPERIENCE
Data Analyst – Prudential Life Insurance Assessment (Kaggle Competition) Mar 2018
• Monitored the integrity and validity of the data collected by performing data cleaning and feature engineering
• Analyzed the data to identify and interpret factors contributing to attract customers to take advantage of
Prudential life insurance and assist them in better decision making
• Compared performance of prediction model’s decision tree regression, SVM and XGBoost based on their accuracy and
RMSE on Apache Spark platform
Business Intelligence Analyst –Retail Store Data warehouse Jul 2017
• Identified dimensions and hierarchies in fact table creating a data warehouse maintaining the data quality, consistency
and handling the slowly changing dimensions
• Analyzed sales trends to identify markets to improve existing sales of products in geographical regions using Tableau
• Developed business forecasts in Qlik Sense and Power BI monitoring the factors affecting the sales and revenue
SQL Developer – Target Retail Store Management Apr 2017
• Designed a database model for Target Retail Store in MySQL for inventory department
• Involved extensive data validation by writing complex SQL queries and worked with data quality issues
• Applied stored procedures and triggers to understand trends and provide insights on customer behavior