This resume is for R.K. Thiagaraj, a system engineer with over 3 years of experience in Windows, VMware, and IT support. He has skills in Windows Server 2003/2008, VMware ESXi/vSphere installation and administration, and networking. His experience includes customer support roles at CGI and Satvat Infosol Pvt Ltd, where he installed, configured, and maintained physical and virtual servers and the VMware environment. He also has experience with Active Directory, networking, backup and recovery, and managing projects involving online and offline exams across India. He holds a B.Tech in IT and certifications in CCNA and MCSE.
1. 1
RESUME
R.K.Thiagaraj
E-mail: thiagarajinfo@gmail.com
Contact: +91-9994030394
Summary:
System Engineer with 3.3 years of Experience in Windows, VMware, and IT Support. Actively
demonstrated strong analytical, troubleshooting and Interpersonal skills with a customer
focused approach.
Proven lead ability to create and deliver solutions tied to business growth, organizational
development and systems/network optimization.
Having good skill with problem identifier and troubleshooter comfortable managing systems,
projects and teams in a range of IT environments.
Technical Skills:
Windows Server 2003, 2008
Having hands on experience on Windows 2003 and Windows 2008
Servers.
Experience in implementing and maintaining Active Directory services using windows 2003 and
Windows 2008 servers.
Experience to configure and maintain DHCP,DNS, IIS , File & Print servers
Managing NTFS permission and Cluster environment
RAID Configurations and Disk management utilities tools.
Managing Storage Resources and disk mirroring.
Creating users and assigning rights, Profiles, Home directories etc.
Can configure windows as Terminal Server for Remote Administration as well as Application
servers to publish Applications.
VMware Administrator
VMware Infrastructure 5.x/vSphere Installation & Configuration
Planning and Designing VMware vSphere (ESXi 5.1/ESXi 5.5 and
VMware Virtual Center)
Installation, Configuration and maintenance of Hosted VMware products.
Design, Implementation, Testing and Deployment of VMware Infrastructure
Installation, Configuration and Administration of VMware vSphere4, ESX 5.5 and ESXi Server.
VMware vSphere client, Virtual vCenter Server.
2. 2
Virtual Networking(Virtual Switches, VM Kernel Ports)
And Virtual Storage (Access Control and VMFS Data stores)
Creation, Management and Configuration of Virtual Machines, Clone and Templates.
Customizing guest operating system on Virtual Machines.
High availability, Clustering, vMotion, Storage vMotion.
System Administration-Managing Users, Groups, Roles and Access Permissions.
Setting up and monitoring performance monitoring and capacity planning.
Professional Skills:
Experience I
Client : CGI
Designation : Customer Support Engineer.
Duration : October 2014 to till date.
Responsibilities:
Installing, Supporting and Maintaining servers ( Physical & Virtual servers)
Performing Health Check Of server
Supporting Active Directory infrastructure
Creating Group Policies and implementation as per standard procedures.
Managing the servers remotely using tools like DRAC and ILO etc.
Worked on the problems and provided Root cause for the incidents.
Perform patching /up gradation of servers
Creating and managing Print queues in the print servers
Resolving shared drive issues
Backup and Recovery of data (VERITAS Net backup)
Installing VMware ESXI 5.x in new Host
Using VSphere deploying the virtual servers.
Creating Virtual Switches & Port groups in virtual Environment.
Managing & Administering vCenter Server for handling HA & DRS Cluster Environment
Installing virtual servers & Assigning delegation to respective tracks
Increase CPU, RAM and Disk for virtual machine based on the client request
Creating Resource pool and Affinity Rules in DRS
Taking Snapshot, Creating templates & Clone the Virtual Machines
Server Consolidation with VMware Converter (P2V and P2V Conversions)
Good exposer in vMotion and svMotion migrations.
Taking ESX configuration backup & restoring using host profiles.
Co-ordination with on-site team in case of any High priority issues.
Hosting weekly on calls with on-site team to discuss if there are any issues or concerns.
Worked in 24*7 environments in Shifts.
3. 3
Experience II
Organization : Satvat Infosol Pvt Ltd.,
Designation : Technical Support Engineer.
Duration : April 2013 to June 2014.
Responsibilities:
Installing, Configuring and Hardening of Windows 2003 / 2008 Servers.
Installing and Maintaining of the ESX/ESXi 5.0 Servers, vCenter.
Managing existing ESXi or ESX hosts with vCenter Server
Expertise on Creating virtual machines, install operating systems inside VM’s and install VM tools
and configure these VM’s based on customer requirements.
Increase CPU, RAM and Disk for virtual machine based on the client request
Deploying VM’s through templates and cloning Technologies
Monitoring VSphere environment using VCenter Server.
Installation and Configuration of Network printers and Scanner and its basic level of
troubleshooting.
Configuring and Managing DNS, DHCP & Active Directory.
Creation and management of Domain and user accounts as well as assign access rights and
permission to use internet facility.
Perform timely Patch management as per the Schedule.
Maintained Asset inventory for Servers, Desktops, Laptops, Printers and Scanners.
Project Involved and conduct both online and offline exams in all over India (online exams are
TNPSC, NPCIL, BARC, HAL, L&T, RCI, Role is network admin and offline exams are NAVY,SAIL,HAL,
Role is Exam administrator)
Educational Qualification:
Degree Institution University/Board
CGPA/Marks
Obtained
B.Tech(IT)
P.G.P College of
Engineering and
Technology,
Namakkal
ANNA UNIVERSITY 7.5
HSC MAM Higher
secondary school
STATE BOARD 73
SSLC MAM Higher
secondary school
STATE BOARD 80
4. 4
Certification Details:
I have completed CCNA and, MCSE course in sansbound institute.
Personal Details:
Name : Thiagaraj
Fathers name : RadhaKrishnan.
D.O.B : 10.07.1991
Blood Group : B+ve.
Nationality : Indian
Address : Medavakkam, Chennai-100.
Declaration:
I hereby declare that the information furnished above is true, correct and complete to the best of
my knowledge.
SIGNATURE
(R.K.THIAGARAJ)