Erica J. Veno is seeking a position in social work. She is currently pursuing a Bachelor of Arts in Social Work from Lewis University, expected to graduate in December 2017, and has an Associate of Applied Science in Criminal Justice and Psychology from Rasmussen College. She has worked as a Customer Care Representative for the Bolingbrook Park District and has extensive volunteer experience in social services organizations.

1. Erica J. VenoErica J. Veno
https://www.linkedin.com/in/ericaveno
14130 Longview Lane, Plainfield, IL, 60544  ericajveno@lewisu.edu  815.685.5362
OBJECTIVE
Candidate seeking position as in the field of social work.
EDUCATION
Bachelor of Art
Lewis University, Romeoville, IL Expected: December 2017
Major: Social Work GPA: 3.5
Associate of Applied Science
Rasmussen College, Romeoville, IL
Major: Criminal Justice and Psychology
WORK EXPERIENCE
Customer Care Representative
Bolingbrook Park District, Bolingbrook, IL
• Assist in training new employees
• Process check, cash and credit card transactions
• Answer customer’s questions and resolve customer concerns
• File registrations, financial information, birth certificates and confirm residency
HONORS AND AWARDS
• Rho Mu Chapter of Phi Alpha National Honor Society of Social Work
• Dean’s List, Lewis University, 2 semesters
• Dean’s List, Rasmussen College, 8 quarters
VOLUNTEER EXPERIENCE
• Domestic Violence/Sexual Assault Advocate, Guardian Angel Community Services, Joliet, IL
May 2016-December 2016 *Internship
• Student Volunteer, Sunny Hill Nursing Home, Joliet, IL May–June 2016
• “Foster-Palooza” Volunteer, (250+) children, Joliet Junior College, Joliet, IL December 2015
• Easter Basket(50+)/Giving Tree Collection(12+), Morningstar Mission, Joliet, IL 2014-Present
• Food Pantry/Clothes Closet Volunteer, People’s Resource Center, Wheaton, IL 2012-Present
SKILLS
• 65 hours of domestic violence and sexual assault cross-training certified by ICASA.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
• Proficient in major social media outlooks including Facebook, Instagram, Twitter and YouTube
• Trained in RecTrac, a parks and recreation computer program

2.  References available upon request. 