1. LISA SITTER L.sitter@yahoo.com 760-453-9477
375 Acacia Ave #26
Carlsbad, CA 92008
SUMMARYOFQUALIFICATIONS
Communication:
Overtenyearsof experience incustomerrelations.Articulatesclearlyandeffectivelywithgoodcommunication
skills.Abletoworkwithdiverse teamsandcannegotiate andmange conflicts.
Technology& Certificates:
ProficientwithMicrosoftOffice (Word,Excel,PowerPoint,Outlook),statistical software,LightSpeed,Open
Table,andGalaxy. Completedseveral workshopsandonlinetraining programs inIIPP(safety) training,Mental
HealthAwareness, Eliminate CampusSexual Violence, poweredcart,and foodsafety.
Creativity:
Demonstratedoriginalityandinventivenessatwork.Generatedbrochuresfornonprofitmedical centerand
createda nonprofitprogramforhomelessmale veterans.
EDUCATION
California State University San Marcos
Bachelor of Arts in Human Development - Concentration in Health Services May 2015
Mira Costa College
Associates Degree - Concentration in Behavioral Sciences May 2012
EXPERIENCE
CSUSM | San Marcos, CA 2015-Current
Lab Aide: Disabled Student Services & ACE
Assist students with their current projects in applied research methods. Tutor students with their class projects and
help guide them in the use of statistical software (SPSS).
Belly Up | Solana Beach,CA
Server 2010 – Current
Provide guest with customer satisfaction, utilizing excellent menu knowledge of various food diction, wine
knowledge and competent of fine dining etiquette. Lead server and trained new staff.
Sheraton Carlsbad | Carlsbad, CA
Concierge, Administrative Assistant, Banquet Server, and Front Office 2008– 2011
Answer guest inquiries regarding city events and hotel information. Provided customer service to other
departments including; sales,catering, front office, banquets, and bell service.
Coldwell Banker | Las Vegas,NV
Marketing Coordinator 2005 -2008
Generated monthly promotion for charities, annual auctions and sales rallies. Assisted office administration and
agents in Outlook and Web training. Organized open houses and property tours for agents. Coordinated ads in
severalreal estate magazines and local newspapers.
ASSOCIATIONS & VOLUNTEER EXPERIENCE
Human Development Club, Member 2013 – 2015.
Honors Society: (KON) Fall 2014 and Spring 2015 and YMCA 2015-Current
