Liew Mei Leng is a 24-year-old single woman from Selangor, Malaysia. She received a Bachelor's degree in Communication and Media Studies from the University of Wollongong in 2013. Currently she works as a Senior Customer Service Officer at Alliance Bank, where she assists customers and communicates with them about inquiries, issues, and concerns. Previously she has worked in reception, administration, event promotion, and sales roles for various companies. She is proficient in English, Malay, and Chinese both written and orally.

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LIEW MEI LENG
Age: 24
Marital Status: Single
DOB: 18 September 1991
Address: No.82, Jalan BRP 1/12,Bukit Rahman Putra, 47000 Sungai Buloh,
Selangor, Malaysia
Mobile: 0176306761
Email: liewmeilengnetwork@gmail.com
EDUCATIONAL BACKGROUND
Bachelor of Communication & Media Studies, (Marketing Communication & 2011-2013
Advertising)
Awarded by University of Wollongong, pursued at INTI International College Subang
Diploma in Mass Communication 2009-2011
Awarded by INTI International College Subang
Sijil Pelajaran Malaysia (SPM) 2004-2008
Awarded by SMK Bukit Rahman Putra, Sungai Buloh
AWARDS AND ACHIEVEMENT
Certificate of Merit Award in University of Wollongong Programme 2013
Awarded by University of Wollongong, pursued at INTI International College Subang
WORK EXPERIENCE & KEY SKILLS
Alliance Bank ( M ) Berhad Present
Senior Customer Service Officer
• Effectively supported the company assist customer with their inquiry, specialization on credit
card. Communicate well with customer feedback, issues, complaints and concerns to team
manager.
Redang Beach Resort by Redang Aquatic Sdn Bhd 2014
Receptionist
• Effectively supported the company to handling the customer needs, issue of customers
PROFIX AUTO TYRES SERVICES 2013-2014
Administration
• Effectively supported the Admin department in the daily activities
Cruz Event and Communication 2012
Event Crew of Mother’s Day Event
• Effectively supported the company to promote the event
PRE-SEN-TE 2011-2012
Promoter of The Curve Shopping mall’s Christmas Event 2011 & 2012
• Effectively supported the company to promote and handling customer request during the event
BELLE VILLE 2010
Supervisor of Sales Assistant
• Effectively supported the company to promote and handling customer request in the daily

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INTERNSHIP
PROTEMP Conference and Event Company 2011
Committee of BioTech Conference, PWTC
EMPLOYER PROJECTS
BioTech Conference 2011
To invite and gather world-wide’s BioTech company to the conference
• Effectively supported the company to contact customer and handling the preparation of the
conference
CO-CURRICULAR ACTIVITIES
UOW Club INTI International College Subang 2013
Kicking out Old School Party
INTI International College Subang 2011
Committee Member of ‘Box Story’ Event
STACT Club INTI International College Subang 2009-2010
Committee Member of STACT club
Involve in 2009 ‘Community Service’ in Kelantan for a week (Emcee, Project Planner)
Involve in 2009-2010 ‘Charity Events’ by STACT club (Sponsorship leader)
INTI International College Subang 2010
Committee Member of ‘Communication with Style Event’
INTI International College Subang 2010
Committee Member of ‘Mass Communication Day’ Event
SKILLS
LANGUAGES
WRITTEN ORAL
POOR AVERAGE GOOD EXCELLENT POOR AVERAGE GOOD EXCELLENT
ENGLISH ✓ ✓
MALAY ✓ ✓
CHINESE ✓ ✓

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REFEREES
Vishnu A/L Davadas
Alliance Bank Team Manager
Alliance Bank ( M ) Berhad
Alliance Bank, Jalan SS15/2A,
SS15, 47500,
Petaling Jaya.
60172636054
SQC254_alliancefg.com
Rohayu Kosmin
Lecturer
Faculty of Commerce and Communication
University of Wollongong Programs
INTI International College
3 Jalan SS 15/8,
47500 Subang Jaya,
Selangor, Malaysia
03 5634 3244
rohayu.kosmin@newinti.edu.my