Resolution Interiors Credentials - April 2013

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Resolution Interiors Ltd Credentials
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A Resolution Interiors Introduction

Resolution Interiors
A brief introduction

We’re creative but practical, entrepreneurial
but thorough, sometimes lateral but always
down to earth. And because we’re
independent, you’ll get clear, honest advice
focused on what’s best for your business
and your retail interiors.

So what does this mean for you? It could be
a fresh take on your retail interiors bringing
a big idea to life, or squeezing every drop of
value from your shop fitting company
budget. Or it could be the quiet confidence
that comes with having a shop fitting
company that you know will look after every
little detail – and deliver on wow factor.

1


........

..
What we do

Create

...........
.........
It all starts here. Occasionally it comes out of the
blue. But usually inspiration takes time, teamwork
and lots of tea. Once we have the big idea, our
design services team will develop a series of
proposals – including mood boards and sketches,
3D renders and material samples – so you know
exactly what to expect.
CREATE
Realise

..
...........
........ ........
We know that the pieces don’t miraculously fall
into place (if only it was that simple) so our

.. ..
experienced project managers see your project
through to completion – from briefing to interior fit
out to manufacturing and maintenance. Your
project couldn’t be in safer hands.

Fulfil

...........

...........
.........

.........
How do you define success? Is it speed, cost
efficiency, awards, or something entirely unique to
you? We’ve made our name through high quality
craftsmanship and never allowing standards to
slip. At the final self-auditing (or ‘snagging’) phase
we tie up all the loose ends – sometimes literally. REALISE FULFIL
Even after the dust has settled (and been
carefully vacuumed away) we’ll stay in touch to
help you acclimatise to your surroundings,
..

..
evaluate success and see where we can add
more value.
........... ...........
2


What we do - Design

Spatial & Service Appraisal Creative Design & Visualisation Brand Communication, POS &
•  Customer profiling & behaviour
Graphics Package
•  Brief development

•  Customer flow & layout •  Brand development & understanding
•  Concept design

•  Services analysis •  Customer focused communication
•  Materials & finishes

•  Operational objective & aspirations •  POS & POP messaging
•  3D visuaulisation

•  Appraisal of current environment – this •  Print ready artwork & production
•  Fixture & furniture design
includes brand, fixtures, services &
finishes •  Internal & external signage

3


What we do – Realise & Fulfill

Surveys & Planning Technical Design & Main Contract & Installation
Architectural Services
•  Site survey •  Fully compliant CDM regulations
•  Product design & technical detailing
•  Building & interior construction design •  National multi skilled fit-out teams
•  Integrated drawing packages
•  Store planning •  Rapid re-furb & build
•  Building control
•  Programme management •  Fixture installation
•  M&E / lighting layout
•  DDA •  Multiple site rollout
•  Fixture & Fittings

•  Prototyping

4


Existing Relationships
Who do we work with?

5

A Resolution Interiors Case Study

Case Studies
Food & Convenience

6


Client: Pret A Manger // Brand Refresh
Subject: Central London branches
The Challenge
Pret had been through a process of steadily
evolving their original store design over many
years, they have continued to grow aggressively
across the Capital, and other large cities across
the UK. Having worked with Pret for several
years, we helped to design their merchandising
& display units often with multi-functional usage.

They recognised, however, that the evolutionary
changes had now reached saturation point, and
it was time to review the complete in-store
environment to better express the unique
positioning of the Pret brand, and enrich the
customer experience.

The Thinking
In this instance, preparation was key to the
success of the build phase. It was critical to have
a detailed programme that covered all aspects of
the tasks involved, and to have a disciplined
process for the operation of the site. The works
required a multi-skilled trade team to work in
very close proximity, within a shortened working.

The Resolution
The first store, in Albermarle Street, W1 was
completed in just 6 days, with no disruption to
day time trading. We went on to complete a roll
out programme, including several busy London
stores.

7


Client: Musgrave Group
Project: National UK & IRL
The Challenge
We have been working with the Musgraves
group in the UK and Ireland for over 5 years,
across all of their priority brands. As their lead in-
store environment design-build partner we
conduct the majority of all key refurbishment & fit
out projects. The scope of our works include
concept development design support particularly
across new ventures such as coffee shops & in-
house bakerys, full planning and technical
design, build works, fixture and unitary supply
and installation.

As a long-term partner, our challenge is to share
the ambitions and objectives set for Budgens
and Londis, in developing the in-store
environment to meet with the business needs
and initiatives. These take into account
corporate responsibilities to advance their
sustainability & energy efficiency status, while
also achieving new revenue avenues such as
joint ventures with Subway and the Post Office
to new initiatives such as in-store coffee shops.

8


The Thinking
A fundamental part of our on-going works with
Musgraves also includes delivering an on-going
programme of new and refurbished Budgens &
Londis forecourts.
This programme has also seen us develop
bespoke concession areas for key producers
and suppliers such as Cuisine de France. For
them we designed branded hot and cold food to
go dispensers which formed part of a dedicated
food to go area within the wider store.

We have also designed independent coffee
shops to sit within the layout of the Budgens
supermarket. The brief for Chalfont St Peters
was to keep as close to the existing Budgen’s
brand look and feel as possible, whilst bringing a
familiar coffee shop look. The site at Chalfont St
Peter’s is one of the largest Budgens stores
within the portfolio and we delivered a complete
refurbishment to a very high standard.

The Resolution
Musgraves represent a huge number of
individual owners and small retail groups, so
striking the right balance between bespoke
finishes and retaining the overall brand look and
feel is critical to the success of every project.
Our efforts in this area have been recognised by
the Convenience Retail Awards 2012, where we
scooped a prize and also receiving a high
commendation for Symonds’ Wells forecourt
store.

9


Project: Häagen-Dazs Café Concept"
Location: Bluewater"

The Challenge!
We teamed up with the well-known famous ice
cream brand Häagan Dazs on delivering their
new café concept into Bluewater. The company
has been creating ice cream flavours since 1961
and today has many stores and franchises
across the world. For this particular brief they
were looking for us to take their brand concept
and tailor it to this unique space, whilst ensuring
that it also complemented the wider Bluewater
environment. "
!
!
The Thinking!
Within just three weeks we implemented a
completely new package. This involved a
complete rip out, installing new ceiling features,
lighting, signage, flooring and shop front.
Alongside the painting, tiling and wallpaper
decorations, we also fitted unitary and modified
all alarms and sprinklers."
!
!
The Resolution!
We completed a three week programme from
instruction to completion of the Blue Water
Häagan Dazs store."

10


Case Studies
Retail

11


Client: Virgin Media Concept Store
Project: Westfield, West London
The Challenge
Our challenge was to realise the brand new
concept –‘Our House’ store for Virgin Media, at
the Westfield Shopping Centre in West London.
Using the latest in digital technology the flagship
store has been designed to provide a fun and
immersive brand experience at every touch
point.

The Thinking
To create the complete House structure, we
were able to source and create complete re-
decorations such as bespoke digitally printed
wall paper, fabrics, cushions and rugs that
formed an essential element of the overall
design. The electrics were re-routed to
accommodate entirely new fixture’s and fittings
and to showcase specially designed floor lighting
representing broadband connections, as well as
a bespoke try before you buy merchandising
system and interactive wall. The bar represented
a highly complex design feature given its
elliptical shape and curved inverted base, but we
were able to manufacture these bespoke items
without compromising any of the design integrity.

The Resolution
Designed by Allen International and built by
Resolution Interiors. We conducted the build
programme in just six weeks, including complete
rip out, installation of all fixtures, fittings (also
supplied by us) and electrics and HVAC together
with all build elements.

12


Client: Nike
Project: Boxpark, Shoreditch

Challenging spaces & environments
As lead contractor, we were most excited to be
involved with this ground breaking project,
delivering the Nike retail and experiential units at
Boxpark, London.

We overcame the specific challenges of the
environment – in a shipping crate – and
continued excellent liaisons with the Boxpark
development team.

March also saw us completing the refurbishment
of Nike Westfield Whitecity.

Design Integrity
Working to Nike s design intent, and integrating
with the visual merchandising team we
continued to provide smart solutions in readiness
for the final installations, and in view of future
proofing
this innovative space.

We developed a highly comprehensive technical
drawing package including GA, mechanical &
electrical, lighting design, fire protection, RCP,
floor plan, builders works and elevations.

13


Client: Tenovus New Design
Project: New Store Design Concept
The Challenge
To establish a model store concept to be rolled
out across Tenovus’ fast growing retail estate,
ensuring that the design would achieve
maximum return on investment to ensure
maximum return to those in need by creating the
ultimate charity retail model.

The Thinking
We wanted to create an in-store environment
that would express the enormous warmth of the
brand. Identifying key themes to inform the
design, such as heritage & local spirit, local
fundraising events, up cycling, and connection
through sharing personal stories formed the
backbone of the concept. For us these formed
the reasons to believe why, ‘second hand is not
second best’.

A bold geometric pattern, and a vibrant colour
palette was used to induce a feeling of positive
well-being while also representing the brand
colours. The pattern would also add visual
impact, leading customers into and through the
store.

The Resolution
"This contemporary looking shop proves that
second-hand really isn't second best when it
comes to shopping as the store is brim full of
quality labels at affordable prices in a fabulous
looking environment.”
Andrew Hufford, Director of Income Generation
at Tenovus

14


Client: Screwfix
Project: Various Sites
The
Challenge:

We’ve
been
working
with
Screwfix
for
over
7
years

now.
As
part
of
our
on-‐gong
rela@onship,
and
the

ambi@ous
plans
of
this
progressive
retailer,
we
are

tasked
with
conver@ng
their
fast
growing
retail

estate
as
well
as
an
array
of
new
formats.

The
Thinking:

Posed
with
a
different
challenge
everyday
–
the

Screwfix
account
is
never
quiet.
Whether
its
working

in
a
remote
loca@on,
managing
the
ever-‐changing

date
movements
on
the
programme
or
finding
a
new

and
exci@ng
way
to
sell
their
products
to
the
trade
–

we
always
have
to
be
on
top
of
our
game
working
on

a
faster,
cheaper,
beHer
solu@on.

Works
range
from
us
going
into
a
brand
new
building

and
conver@ng
it
to
our
carefully
planned
shop

floors,
through
to
the
other
extreme
of
tearing
down

an
asbestos
riddled
roof
and
crea@ng
something

wonderful
from
a
derelict
building!

This
year
we
have
managed
to
expand
the
estate
and

were
proud
to
open
store
250
in
the
autumn
of

2012.
Alongside
the
new
store
programme,
we
have

also
worked
on
a
number
of
development
projects

which
include
new
ini@a@ves
and
store
formats.

Earlier
in
the
year
we
completed
45
Trade+
Bolt
On

stores.
During
the
summer
we
worked
on
a
design

project
to
create
the
‘store
of
the
future’
which
has

been
launched
as
Screwfix
Plus
–
their
first
shop
off

the
shelf
store.

The
Resolu1on:

Crea@ng
more
efficient
processes,
focusing
efforts
on

our
procurement
and
paying
careful
considera@on
to

which
suppliers
we
work
with
have
all
been
key

factors
in
constantly
exceeding
this
clients
KPI’s.

Moving
forwards
we
are
set
for
another
successful

year
in
2013,
no
doubt
with
plenty
of
new
ideas
and

challenges
from
Screwfix
–
watch
this
space!

15


Client: Screwfix / Watersmith / Geared Up
Project: Stoke on Trent
The
Challenge

Create
the
very
first
Watersmith
showroom,
by

developing
a
virtual
catalogue
offer
into
a
branded

customer
experience.
Exemplify
the
quality
of
their

product
and
services
to
sa@sfy
the
needs
of
both
the

tradesman
and
the
retail
customer
a
like.
The

Thinking

Bringing
the
Watersmith’s
catalogue
to
life
for
our

home
improvement
shopper
meant
balancing
the

extensive
choice,
whilst
giving
them
the
confidence

to
design
their
own
suite.
For
the
trade
we
needed

to
build
in
the
ease
and
efficiency
of
ordering
true
to

the
Watersmith
catalogue
offer.
We
understood
that

with
over
1000
product
lines,
the
emphasis
needed

to
be
on
the
product
as
opposed
to
the
shop
fixtures.

Product
placement
was
therefore
essen@al
within

the
concept
development.
We
employed
the
power

of
repe@@on,
to
inspire
and
dazzle
trade
and

consumer
alike.
Large
scale
graphics
and
colour

coding
ensured
that
trade
could
quickly
find
what

they
were
looking
for
while
bathroom
sets
featuring

the
latest
in
contemporary
design
provided

inspira@on
for
our
home
improvements
shopper.

The
Resolu1on

Open
day
was
a
huge
success,
and
Screwfix
are

thrilled
with
the
feedback
received
from
customers

and
suppliers
alike.
While
this
is
very
much
a
pilot

store
we
all
have
high
hopes
that
Watersmiths
will

con@nue
to
live
beyond
the
pages
of
the
catalogue.

“Taking
Watersmith
from
catalogue
to
showroom

was
always
going
to
be
an
ambi@ous
task.
It’s
a
huge

stretch
for
the
brand,
and
therefore
cri@cal
to
get
it

right
first
@me.
The
showroom
exemplifies
the

Watersmith
brand
promise,
and
is
the
first
step
in

accelera@ng
growth
of
the
brand”

Sarah
Fowkes
Marke-ng
Manager

16

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Charlotte Byrne
T +44(0) 1935 422700
M +44(0) 7720 971126
cbyrne@resolutioninteriors.com
www.resolutioninteriors.com
………………………………………………………………………………………………………………………………………..

Resolution Interiors Credentials - April 2013

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