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R E S I D E N T S ’ H A N D B O O K
WWW.PUNHLAINGESTATE.COM
Welcome
Welcome to Pun Hlaing Estate. The Estate is proudly
known as “the pride of Myanmar”. It was founded in
1997 as a joint venture between Serge Pun &
Associates, First Myanmar Investment and the
Department of Human Settlement and Housing
Development; with a vision to develop a magnificent
18-hole golf course within a gated community to allow
Residents and Visitors the opportunity to enjoy a
secure lifestyle of the finest world class standards.
Today the residents of the Estate are living the
realisation of that dream. The Estate remains to this
very day committed to bringing to our Residents the
very finest of luxury homes and living within an
unparalleled environment of lush golf greens and
landscaped gardens. The 652-acre estate is a breath
of fresh air away from the city so you can fully relax
and enjoy life in Yangon with confidence and complete
peace of mind.
We encourage you to enjoy our world class golf
course, and our club house and country club facilities
and amenities. In addition, we are easily accessible to
a first class health care facility and international school.
Please enjoy your time with us, we are committed to
making all of your dreams come true.
Pages
USEFUL NUMBERS AT A GLANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
PUN HLAING ESTATE MASTER PLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
HOUSEKEEPING SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 10
COME DINE WITH US . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 - 13
LOCAL AMENITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 - 18
PUN HLAING COUNTRY CLUB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 - 21
PUN HLAING GOLF CLUB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
YOMA LAND HOME SALES AND HOME RENTALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
DID YOU KNOW... AND THINGS TO KNOW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
GENERAL AND USEFUL NUMBERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
CONTENTS
Useful Numbers At A Glance
IF IN DOUBT CALL 1461 OUR 24HRS CUSTOMER SERVICE WILL ASSIST YOU.
Email: phestate@yomaland.com
24hrs Customer Service
24hrs Customer Service
24hrs Customer Service
0
0
0
3 684 205 / 3 684 030 /
3 684 012
3 684 205 / 3 684 030 /
3 684 012
3 684 205 / 3 684 030 /
3 684 012
Estate Management 1461 3 687 700
Home Owner’s Relations
Estate Management
24hrs Customer Service
1481
1461
0
N/A
3 687 700
3 684 205 / 3 684 030
3 684 012
Estate Operations (Sanitation) 1462 N/A
Pun Hlaing Estate Security 1413 / 1414 N/A
Pun Hlaing Estate 2nd Gate Security 1412 N/A
Golf Club 1301 3 684 020 -24
Golf Bookings 1301-5 3 684 020 - 24
Horizons Restaurant N/A 09 407 322 319 / 3 687 768
Oasis Spa & Hair Salon 1510 3 687 663 / 3 687 660
Taxi Service 1461 N/A
Estate Maintenance 1430 N/A
Fire Department 1413 / 1414 3 684 275
Pun Hlaing Estate Main Gate Security 1405 N/A
Medical Emergency N/A 3 684 411
Country Club Buggy Service
Country Club
1514
1514
3 687 664
3 687 664
Tennis Bookings 1514 3 687 664
Oasis Bistro 1513 09 407 496 700
Awei Metta Hotel N/A 3 687 799
TEL. DIRECTExt. NoContact
2
Yoma Land
Transforming the ways people live in Myanmar
Welcome to Pun Hlaing Estate
General Information
Yoma Land was launched in 2018 by Yoma Strategic Holdings (YSH) and First Myanmar Investment Public Co.,
Ltd (FMI) to hold the real estate assets of both companies. Since 1992 Serge Pun and Associates (SPA) and these
companies have established themselves as among the most influential and successful real estate developers in
Myanmar.
The founding of Yoma Land allows YSH and FMI to consolidate their activities going forward. This creates benefits of
scale and efficiency for customers, employees and shareholders. Yoma Land has one of Myanmar’s largest land banks,
focusing on township projects and the mission of “Building Better Communities for the Future of Myanmar”. It is actively
building out existing assets, targeting new acquisitions and developing innovative products. Current sectors in which
Yoma Land is active include residential, hotel, office, schools and retail.
Building Better Communities for the Future of Myanmar
Yoma Land is transforming Yangon’s cityscape across three strategically located flagship developments, StarCity, Yoma
Central and Pun Hlaing Estate. From aspirational urban residential developments to high-end luxury, Yoma Land aims to
build communities that are attractive, safe and vibrant, while placing emphasis on innovative designs, building standards
and product range.
Pun Hlaing Estate
Pun Hlaing Estate has been developed as an international standard gated estate with a comprehensive range of
Lifestyle facilities and services for the enjoyment of all our residents and guests.
Our Mission
Estate Management’s primary mission is the upkeep of the Estate to the highest standards. All our staff work together to
ensure these standards are met and this booklet provides you with details of the services and facilities you can expect.
1. Estate Management Services
Estate Management is responsible for the following services for all the common areas on the Estate:
•• 24/7 Power supply throughout the Estate
•• 24/7 Security services throughout the Estate
•• 24/7 Fire department emergency services
•• Public area landscaping and maintenance
•• Maintenance of Roads and common areas
•• Maintenance of Multiple-unit buildings on the Estate
•• Streetlight maintenance3
•• Sanitation services and garbage collection
•• Animal control on the Estate
•• Mail delivery services
•• Waste-water treatment and road drainage throughout the Estate
•• Promoting and organising cultural activities and festivals on the Estate
•• Potable pressurised water supply which is processed to international standard with respect to bacteria and water
clarity
•• PABX telephone extensions to residences and properties on the Estate, as well as direct line telephone services to
residents
1.1. Security and Fire
24-hour security services is provided for common areas of the Estate. This
includes patrolling all the common areas and securing all the boundaries of
the Estate, including both the main entry and exit gates.
The Security Department also provides trained firefighting team with
equipment on 24 hour emergency call-out, two fire trucks and 69 fire hydrants
all over the whole estate.
The Estate Management policy is for the security team to provide a level of
security appropriate to the estate level. There are additional vehicle checks
and other measures will be applied as necessary.
All residents and guests are requested to comply with the requests of the
security team to ensure a safe environment for all. They do not carry firearms.
1.2. Sanitation and Refuse Collection
The Estate provides daily cleaning of the building’s public areas as well as the
driveway and car parking areas. The Estate provides refuse bags and garbage
collection with our well-trained sanitation crews. They will collect the refuse
from 07:00 to 12:00 daily.
Rubbish bins for the houses are colour coded for recycling purposes. Red bins
are for household waste, green bins for plastic, glass and cans. Kindly contact
Estate Management Department for inorganic waste such as electrical
appliances etc. for safe disposal.
1.3. Electricity
The Estate is supplied with electricity from the authority. The Estate provides
24-hour electricity services to residents to provide a continuous supply of
electricity. In addition, the Estate also operates backup generators, which
remain on stan by at all times to cut in whenever the power fluctuates or
breaks down. Power cuts should last no longer than a few minutes. If your
power supply does not resume in this time, please contact the Estate
Management office.
4
1.4. Treated Water
The Estate pipes pressurised tap water to all homes on the Estate. This piped
water is purified and processed to international standards with respect to
bacteria and water clarity. However, we do not advise drinking this water. In
additional with the washing of clothing; the Estate does recommend that the
first wash of the day, in washing machines, be of dark coloured clothing, this
will reduce the possibility of any sedimentation from water pipes causing any
staining on white or light-coloured clothing.
1.5. Drinking Water
The Estate can also provide residents with a door-to-door service for bottled
drinking water in 20 litre containers at the price of 600 kyats per bottle. This
water is processed on the Estate via our Reverse Osmosis System, and for
which we offer 100% quality assurance.
1.6. Gas Stove
For residents wishing to connect their ovens to a gas cylinder, please contact
Customer Service at Ext: 1461.Charges are borne by the residents.
1.7. Landscaping Maintenance
The Estate’s Landscaping Department provides comprehensive landscape
maintenance services to the common areas around the Estate. For private
maintenance and care of plantation in your private space, services are
available for a fee.
1.8. Roads and Traffic Management
The Estate provides daily maintenance and upkeep of all the Estate roads.
The Estate is home to many walkers, cyclists including children riding to and
from Dulwich College’s Pun Hlaing Campus. It is imperative in order to avoid accidents that the Estate impose a speed
-limit of 30 km/hr for all motor vehicles driving within the confines of the Estate. It requests that all drivers observe this
strict speed-limit and obey road traffic signs at all times to avoid accidents. Failure to do so will result in warnings, a fine
and /or banning of drivers.
1.9. Mail Delivery
Incoming mail and packages will be delivered to recipients as soon as possible each business day. The Estate has its
own GPO Box 142 at the General Post Office on Strand Road. Specify GPO Box 142 in your mailing address, and all mail
sent to this PO Box will be distributed to homeowners and residences without fail. Please note that many packages sent
from overseas can take longer to arrive in Myanmar. If items need to be sent abroad there is a good DHL service
operating in addition to the local postal service. DHL Myanmar services are readily available online at ww.dhl-mm.com.
1.10. 24/7 Customer Service
In the event of any breakdown of electric power, water supply, elevator breakdown, flooding, emergency cases or any
other request, immediately contact the 24 hours operator on Ext: 1461.
1.11. Telephones
A four-digit PABX Telephone line is provided to all residents with 24/7 PABX operator service.
5
1.12. Internet Services
All residents can apply to the internet service at Estate Management Office via extension 1461 or direct line 01-3687700.
In addition, we are pleased to inform you that free WIFI is also available at the Country Store, Country Club, Spa and Golf
Club.
1.13. Satellite System
UBC and AsiaSAT3 Satellite dishes are provided for each apartment. Connection to additional satellite services is the
responsibility and expense of owners or their tenants.
1.14. Air-conditioning Maintenance
The Estate Maintenance department provides maintenance services of all air-conditioning at a fee.
1.15. Housekeeping
Housekeeping services are provided as per the requirement of the residents. Please refer to our housekeeping
service list in the handbook.
1.16. Estate Management and Utility Fees
The Estate Management fees are designed to meet the costs of operation the Estate and to provide a fund to meet the
costs of services to all residents on a non-profit basis. Estate Management fees will be collected from the first of the
month following handover of the keys to the owners or tenants on yearly basis; and quarterly for existing owners. The
fees may be reviewed from time to time based on the actual costs in incurred, however this management fees will be
fixed and will not be increased within the respective payment periods.
1.17. Automated Teller Machines
A YOMA Bank and a KBZ Bank ATMs are located in the lobby at the golf club.
2. Estate Management Rules and Regulation
2.1. Registration
All residents residing at Pun Hlaing Estate must submit the details of the persons by filling up the form enclosed
[MH5] and transmit to the Estate Management Department within a week of arrival. However, it is the responsibility of the
residents to make their own arrangements to get the necessary permission from Immigration Department.
2.2. Refuse and Waste Disposal
Residents are responsible for disposing of their own refuse. All rubbish is to be properly disposed of closed in plastic
rubbish bags and deposited into the designated rubbish area. Residents should contact the Estate Management for
assistance for the removal of any large items such as boxes, packaging etc. No dumping of waste, refuse, rubbish or any
other discarded material whatsoever is permitted within the building boundaries, common or adjoining areas. Please
note that where waste is not property disposed of, the residents will be liable for all costs incurred in removal of the
waste and damage resulting there from.
2.3. Animal, Pet and Pest Control
Estate Management does not allow residents to keep pets in apartments. Residents living in houses on the Estate with
pets are requested to keep them under control at all times and not to let them roam around unattended. Dog dropping
must be picked up.
6
2.4. Vehicle Entry, Movement and Car Parking
Vehicle entry and movement around the site and car parking is controlled by the Security Department.
2.4.1. Vehicle Entry
Residents of the compound who have registered a vehicle with the Estate Management will be issued a car pass,
which will be affixed to far left-hand side of the windscreen. Vehicles displaying the car pass will be permitted entry
to the compound. In the case a Visitor or Vendor arrives at the Main Gate II without prior notice from a resident, the
guard on duty shall attempt to call the Resident to be visited to obtain permission to issue a pass. If the resident
cannot be located, the visitor or vendor will not be granted permission to enter the compound.
2.4.2. Car Parking
Vehicles may only be parked in designated areas. Car parks are strictly reserved for residents of the Estate. There are
limited spaces for vehicles. Guest parking is also limited so residents should make their guests aware of this and ensure
they follow the directions of security personnel when parking their vehicles. No vehicles or bicycle shall obstruct
walkways, driveways or in any way interfere with others occupant’s access to their property. Any vehicles parked on
walkways, lawns or shrubbery will be removed, without notice at the car owners’ expense. Vehicles shall not be
repaired or lubricated in parking areas or on driveways. Any vehicles, including those of guests that leak fuel, oil,
hydraulic fluid or discharge of any kind must be removed. The cost of clean-up and repair shall be the liability of the car
owners.
In the interest of the environment, vehicles shall not be left running whilst parked for any longer than 5 minutes.
2.4.3. Goods or Materials
Goods or materials of any kind are not allowed to be stored in the car park area at any time of the day. Estate
Management reserves the right to remove and dispose of the items at the residents’ expense without giving any notice
whatsoever.
2.4.4. Vehicle Security
As measure of caution, ensure all doors are locked before leaving the vehicle unattended.
2.4.5. Car Washing
Car washing in public area is strictly prohibited.
2.4.6. Drivers’ Shelters
The Estate Management will provide and maintain drivers’ shelter around the estate. Drivers will not be allowed to
be stationed at or found to be loitering in the car park or main entrance lobby.
2.4.7. Car Repairing
No repairing of cars can be done in the park area except in the case of emergency breakdown.
2.4.8. Damaged Vehicles
Disabled and/or inoperative vehicles shall not be allowed within the Estate for longer than 24 hours. If such a condition
continues beyond this time, a notice will be sent to the relevant car owners. The car owners are required to remove the
vehicles within 24 hours from receipt of the notice. After this time, the Estate Management may have the vehicles towed
away at the expense of the car owners.
2.4.9. Over Size Vehicles
Over size vehicles of any kind, including, but no limited to, removal or construction trucks, equipment or service
vehicles, etc., will not be permitted within the compound unless specially approved in advance by Estate Management.7
2.5. No Attachment to the Building Exteriors
No washing lines, aerials, antennae or communication dishes, flagpoles or any other devices may be affixed to or hang
from the balconies or on the exterior of the building. No flags shall be flown from windows or elsewhere in or upon the
building.
2.6. Dangerous Goods and Equipment
Storage of any dangerous or inflammable goods is not permitted within the Estate. Residents may not install their own
power generators or any equipment in their premises or service voids which emits noises or vibrations likely to cause a
nuisance to neighbours.
2.7. Moving Policy for Refurbishment
The Estate’s moving policy of household, furniture, equipment, etc. serves to state the acceptable practice and time
periods in which noise and other disturbances in the apartments are limited. Please inform the Estate Management for
any movement of furniture by staircases and/or lifts at your apartment with a statement for commencement and time of
completion.
Please note that our Security Team has been instructed to refuse entry to any removal company that does not have the
correct documentation and deposit paid. Your co-operation is appreciated. Residents are required to provide a 300,000
kyats deposit to the Estate Management at the time of receiving approval to commence transfers.
The deposit will be returned within 48 hours of confirmation, with full-on verification that no damage has occurred to
public areas. The deposit will be used as part payment for the rectification of damage to public areas. The residents will
be required to pay 100% of the rectification charge. The focus of the moving policy is to create a co-operative and
transparent policy.
2.8. Design Review Committee
The Estate Design Review Committee (DRC) is responsible for the review and approval of all proposed design
documentation prior to construction commencing. The DRC have commission Project Management (SPA-PM) as the
responsible management group to coordinate with the owner Architect, the Estate Architect, the Estate Management
and Estate Utilities Department for all construction within the environs of the housing lots.
The DRC have commissioned an Estate Architect as the responsible Architect to ensure conformance within the
Design Guidelines and endorse these for approval by the DRC.
The Project Management group upon completion of the proposed dwelling will prepare an approval for occupancy
with the owner and officiate a handover to the Estate Management Department. Project Management fees include the
Estate Architect costs for these coordination services and the fees will be borne by the lot owner.
2.9. Signs
No signs of any form are permitted in the common areas of the building
2.10. Unauthorised Persons
The Estate Management reserves the right to refuse entry to persons who are:
•• Not properly attired
•• Selling or soliciting goods or services or distributing pamphlets
•• In its absolute discretion considered to be undesirable from entering the building
Disclaimer
Pun Haling Estate reserves the right to change these terms and conditions at any time without prior notice. In the
event that any changes are made, the revised terms and conditions shall be sent to homeowners, residents and
tenants via email immediately. 8
To provide a clean, comfortable environment for the residents to enjoy, the Housekeeping department provide
cleaning services to residential premises. This service is chargeable.
Scope of Work
(1) One Time Sparkle Cleaning
•• General flat/household floor sweeping, vacuuming and mopping
•• Bathroom cleaning and sanitizing
•• Kitchen benchtop counter cleaning
•• Balcony/Terrace sweeping and mopping
•• Maid and Utility area swept and mopped
•• Waste receptacles emptied and damp wiped
•• Housekeeper supervisor check on departure.
(2) Sparkle Cleaning and Refresh House
•• General flat/household floor sweeping, vacuuming and mopping
•• Bed making
•• Bathroom cleaning and sanitizing
•• Kitchen benchtop counter cleaning (exclude dish and plate washing)
•• Balcony/Terrace sweeping and mopping
•• Maid and Utility area swept and mopped
•• Waste receptacles emptied and damp wiped
•• Housekeeper supervisor check on departure
Monthly
•• Cobweb and dust removal ceilings, lights and picture frames
•• Upholstery care steam clean if requested
•• Thorough vacuuming behind furniture pieces
(3) Sparkle Cleaning and Refresh House (Vacant Room)
•• General flat/household floor sweeping, vacuuming and mopping
•• Bathroom cleaning and sanitising
•• Kitchen benchtop counter cleaning (exclude dish and plate washing)
•• Balcony/Terrace sweeping and mopping
•• Maid and utility area swept and mopped
•• Waste receptacles emptied and damp wiped
•• Housekeeper supervisor check on departure
HOUSEKEEPING SERVICES
9
Monthly
•• Cobweb and dust removal ceilings, lights and picture frames
•• Upholstery care steam clean if requested
•• Thorough vacuuming behind furniture pieces
(4) One Time Deep Cleaning Service
Living Rooms, Hallways, Stairs, Entries, Bedrooms, etc.,
•• All areas including ceilings and walls dusted-on top, front and sides (excluding wall stain)
•• Hard surface floors swept and damp mopped
•• Blinds dusted and wiped, if needed
•• Smudges removed around doorjambs, push plates, light switches, glass partitions, counters and unobstructed work
areas
•• Soil removed from entrance doorframes, handles, glass and threshold
•• Carpet spots removed
•• Light general straightening
Bathrooms
•• All surfaces dusted and sanitised, as needed
•• Sink scrubbed, rinsed and buffed
•• Fixtures cleaned
•• Tub and/or shower thoroughly cleaned and rinsed
•• Toilets disinfected inside and out, including base and behind
•• Vanity top cleaned
•• Mirrors cleaned
•• Floor vacuumed or swept and mopped
Kitchen
•• All surfaces dusted and sanitised as needed
•• Countertops and backsplash cleaned
•• Sinks scrubbed and rinsed and buffed
•• Floor vacuumed or swept and mopped
•• Outside of appliances cleaned (oven, microwave, refrigerator where clear, dishwasher, stovetop, etc.)
•• Table washed
•• Light general straightening
•• Balcony floor cleaned and buffed with machine
•• Supervisor check approval before handover
10
The Pun Aekary
Our very own River Boat docked within easy access to
our residents. See Pun Hlaing Estate map for location.
The Pun Aekary is exceptional venue available for
parties and river cruising. Experience and enjoy the
hustle and bustle of the Irrawaddy River from the
comfortable deck of our boat.
To book, call 01 3 687 766.
11
COME DINE WITH US
Gastronomic Delights & Occasions
at Pun Hlaing Estate
Oasis Bistro at Country Club
The bistro serves a selection of Western and Mediterranean style
bistro creations in an open and relaxed atmosphere. Sports fans
will be delighted to know screenings of sporting events are a regular
feature at the Bistro.
Operation:
Daily 07:00 – 22:00 (last order 21:30)
To reserve a table, please call Ext: 1513 or 01 3 687 664
Horizons Restaurant at the Golf Club
Situated within the golf club with dramatic views over the course. This
restaurant offers indoor and outdoor seating and has an extensive
menu of Thai, Myanmar, Asian and Golfer’s favourite foods.
Operation:
Monday: 05:30 – 19:00 (last order 18:30)
Tue – Sun: 05:30 – 22:00 (last order 21:30)
To reserve a table, please call Ext: 1304 or 01 3 687 768
Oscar’s at Awei Metta
A fine dining restaurant serving a fine seasonal menu consisting of
original creations and authentic dishes with Myanmar influence.
Operation:
Daily: 06:00 – 10:30 To reserve a table, please call 01 3 684 475
12
Cigar Bar at Awei Metta
Whimsical, sophisticated and comfortable, the Cigar room is fitted with
modern ventilation system, humidors, comfortable lounge chairs and
of course, an extensive selection of cigar.
Operation:
Daily: 12:00 – 23:59 To reserve a table, please call 01 3 684 475
Private Celebrations & Occasions at Country Club and the Golf Club
Oasis, Horizon, Golf Club’s atrium and garden can be privatised for meetings and workshops to small celebrations or
gala events. Contact our events specialist at phebanquet.service@yomaland.com, or please call 01 3 687 768
Outside Catering
If you’re planning an event at home or office, hosting a party or simply want to treat your guests to great good and
service, Pun Hlaing Food & Beverage Catering Services is your answer. Our outside catering team brings you quality
cuisine and a high level of service to ensure your event is a great success. Contact our catering specialist at
phebanquet.service@yomaland.com, or please call 01 3 687 768
Chill with Us
Home Delivery. Oasis Bistro and Horizon Restaurant offer a variety of pastries, sandwiches, burgers, pizzas, steaks,
and Asian delights for home delivery
Operation:
Daily: 07:00 – 09:00
To place an order, please call 01 3 687 768, 09 954 997 890
Shop with Us
Country Store at Pun Hlaing Estate
Grocery shopping has never been more convenient!
Operation:
Daily 10:00 – 21:00
13
14
15
Local Amenities
Shopping Mall and Supermarkets
City Mart (FMI City, HlaingTharYar)
Operation: Daily 09:00 – 21:00
For more information contact 01 682 323
Ocean Supercenter (HlaingTharYar)
Address: Corner of Mat Khayar Minthar Gyi Maung Pyo Road and Mingyi Mahar Min Gaung Street
Operation: Daily 9:00 – 21:00
For more information contact: 09 250 896 712
Super One (HlaingTharYar)
Operation: Daily 10:00 – 22:00
For more information contact: 01 3 685 211
Sein Gay Har (HlaingTharYar)
Operation: Daily 9:00 – 21:00
For more information contact: 09 765 809 081
Sein Gay Har (Parami)
Address: Parami Road, Yangon
Operation: Daily 9:30– 21:30
For more information contact 01 511 761
Junction 8 (8miles)
Address: Kyaik Waing Pagoda Rd, Yangon
Operation: Daily 9:00– 21:00
For more information contact 01 652 909
Marketplace by Citymart (PyayRoad)
Address: 69 Pyay Road, Yangon
Operation: Daily 9:00– 23:00
For more information contact 01 525 403
Pro 1 Global Home Center (Lanthit Branch)
Address: No.76, Lanthit Street, Near Arleing Ngar Sint Pagoda, Yangon
Operation: Daily 8:30 – 18:30
For more information contact 09 5 027 396
Ga Mone Pwint (KabarAye)
Address: 4 Kabar Aye Pagoda Rd, Yangon
Operation: Daily 9:30 – 21:30
For more information contact 01 653 642
Heldan Centre (Kamayut)
Address: No.3C/3D, Corner of Pyay & Hledan Road, Yangon
Operation: 9:00 – 21:00
For more information contact 01 2 305 555
Ga Mone Pwint (SanYeikNyein)
Address: No. 96, Insein Road, Yangon
Operation: Daily 9:30 – 21:30
For more information contact 01 538 769
16
Restaurants
Taw Sein Chinese Restaurant (FMI City, HlaingTharYar)
Address: A14, FMI City
Operation: Daily 10:30 – 22:00
For more information contact 09 250 642 023
Xiang Yue Ren Jia Chinese Restaurant (FMI City, HlaingTharYar)
Address: A28, FMI City
Operation: Daily 09:30 – 21:30
For more information contact 09 424 133 338
Hayeonjung - Korean Buffet (Insein)
Address: Hlaing River Road, Yangon
Operation: Daily 11:00 – 22:00
For more information contact 09 960 250 205
Hot Pot City - Buffet (Mayangone)
Address: No(33), Kyaik Wine Pagoda Road, Yangon
Operation: Daily 11:00 – 22:00
For more information contact 09 797 799 111
AKA Myanmar - BBQ Buffet (Mayangone)
Address: No.33, 1st floor, Kyaik Waing Pagoda Rd, Yangon
Operation: Daily 10:45 – 23:45
For more information contact 09 780 888 800
O-Shabu Hot pot (Mayangone)
Address: 8A Parami Rd. Yangon
Operation: Daily 10:30- 22:00
For more information contact 01 666 228, 09 799 699 433
Shwe Sa Bwe (Mayangone)
Address: 20 Malikha Street Township, Yangon
Operation: Daily Friday 11:30–14:00, 17:30–22:30
For more information, contact 09 421 005 085
White Swan Bakery Restaurant (Mayangone)
Address: No. 5, U Tun Nyein Road, 10th Ward, Yangon
Operation: Daily 10:00 – 22:00
For more information contact 09 799 995 152
Indian Tadka (Hlaing)
Address: 7A, 6 1/2 Miles, Pyay Road, Yangon
Operation: Daily 11:00 - 23:00
For more information contact 09 420 187 010
Seeds Restaurant & Lounge - European Restaurant (Mayangone)
Address: No.63 (A), U Htun Nyein Street, Ward (10), Yangon
Operation: Daily 12:00 -23:00
For more information, contact 09 972 784 841
L’opera Italian Restaurant (Mayangone)
Address: 62D U Tun Nyein Street, Yangon
Operation: Daily 11:00 - 14:00, 18:00 - 22:30
For more information contact 09 73 030 755
Wine Link Myanmar (Mayangone)
Address: Marina Residence, No.8, KabaAye Pagoda Road, Yangon
Operation: Daily 11:00 - 23:00
For more information contact 01 650 63517
Gems Centre
Myanmar Gems Trade Centre (KabarAye)
Address: No.66, KabarAye Pagoda Road, Yangon
Operation: 9:00 – 16:00
For more information contact 01 665 115
Laundry
Shine Professional Dry Clean & Laundry Services (FMI City, HlaingTharYar)
Address: No. (A-25), FMI City
Operation: Daily 8:00 – 18:00
For more information contact 09 73 630 541
Gas Stations
Denko (HlaingTharYar)
Address: Yangon-Pathein Road
For more information contact 3 617 221, 3 617 220
Max Energy Padauk Chaung (Kamayut)
Address: Entrance of Thiri Mingalar New Market, Bayint Naung Road, Yangon
For more information contact 09 977 877 915
Banks
Yoma Bank (FMI City, HlaingTharYar Branch)
Address: Yangon-Pathein Rd., FMI City
Operation: Daily 9:30 - 15:00 (Monday to Friday)
For more information contact 01 680 800
AYA Bank (HlaingTharYar Branch)
Address: No (1948) Bo Gyoke Street , (5)Ward,Yangon-Pathein Main Road
Operation: Daily 9:30 - 15:00 (Monday to Friday)
For more information contact 01 687 978, 687 979, 687 980, 687 981
KBZ Bank (HlaingTharYar Branch)
Address: Yangon-Pathein Rd., Ward (5),
Operation: Daily 9:30 - 15:00 (Monday to Friday)
For more information contact 01 687 963 - 65, 01 3 687 967, 01 3 687 970 - 72
18
19
Country Club
Located adjacent to the Golf Club, the Country Club is at the centre of the Pun Hlaing Community. Offering both a
tranquil haven for peace and relaxation as well as recreational facilities for those looking for more active pursuits,
Oasis is open to our Club members, residents and their guests.
The Country Club’s Oasis Spa affords eight treatment suites each overlooking private lagoons with a lush tropical
landscape. The Spa offers a full range of massage and treatment services in the hands of Myanmar staff
professionally trained by our resident Thai Spa specialist.
An international standard hair and beauty salon rounds off the perfect place for a rejuvenating few hours of
indulgence.
At Oasis we believe exercise should be both enjoyable and rewarding. As the Country Club community grows, so
does are programme of group exercise. As well as personal training, members can join water aerobics, dance and
body conditioning classes. The club also offers tennis courts, health club, an indoor children’s’ facility, an outdoor pool
suitable for lap swimming as well as a separate area for children and an ever-growing programme of special interest
classes for both children and adults.
Member Benefits
Join Today!
•• Free use of all facilities
•• Discount on spa & beauty
•• Discount at Oasis Bistro
•• Temporary membership for short-term house guests.
For more information, call Country Club .
Coaching and Classes
Gym Induction
A free service for members who are new to the gym and would like an
instructor to show them around the equipment and suggest some
exercises.
Swimming Lessons
Our resident swimming coach is available for to teach both adults and
children. Lessons are for one hour and can be individual or shared.
20
Tennis Coaching
The country club is a wonderful environment in which to learn, play and
enjoy tennis. Our aim is to build up an exciting programme that is
enjoyable for all ages and levels, from beginners through to advanced.
We offer individual and group coaching as well as social tennis for
everyone to enjoy. For more information, call Ext: 1514
Personal Training
Personal trainer is available for individual training or in small groups. For
more information, call Ext: 1514
Exercise Classes
The country club also has a growing programme of exercise classes for
those members who wish to complement their visits to the gym with
some group exercise (yoga, karate, water aerobics, body conditioning).
For more information, call Ext: 1514
Oasis Spa & Beauty Salon
Oasis Spa and Beauty Salon is the centre of relaxation and recreation,
and the Spa offers eight treatment suites each overlooking private
lagoons with a lush tropical landscape. It offers the full range of
massage and treatment services in the hands Myanmar staff
professionally trained by our resident Thai Spa specialist. A hair and
beauty salon with nail spa round-off the perfect place for rejuvenation
and indulgence.
Spa Tips and Etiquette
•• Advanced bookings for spa treatments are highly recommended to avoid disappointment
•• If you suffer from high blood pressure, heart condition, allergies or any other medical complications, we suggest you
consult your doctor before booking spa treatments
•• Smoking and alcohol consumption are not permitted in the spa
•• Children under the age of 15 are not permitted in the spa without continuous adult supervision
•• The spa does not take responsibility for loss or damage to any personal or valuable items. We recommend you leave
valuable items at home
•• Please arrive at least 15 minutes prior to your scheduled appointment time to check in and prepare. This will ensure
you benefit fully from your treatment session time
•• We recommend our male clients shave about three hours prior to a facial treatment
•• To maintain a relaxing and quiet environment, mobile phones, personal organisers and other electronic devices must
be turned to silent in the reception area and must remain silent off whilst in the main spa facility
•• Please more quietly around the spa as a courtesy to other spa users
•• Slippers, disposable underwear, towels, toiletries, lockers, showers, are provided free of charge for your convenience
•• Underwear, swim wear or disposable underwear must be worn for all body and wet treatments. Please note some
muds/oils used during treatments may stain clothing
•• Please inform your therapist during the treatment if you would like them to change the pressure, temperature, lighting
or other factor to maximise your comfort during your treatment
•• Entry to Oasis is at own risk and although strict policies and procedures are implemented to maximise safety, Oasis
Spa, its employees and representatives will not be held liable or accountable for any incident experienced by any
person entering the premises and/or undergoing spa treatments
•• Appointment time will be reduced if you arrive later however the full treatment time will be charged
•• As the treatment is especially reserved for you. should you need to reschedule or cancel your appointment, please
call at least 3 hours prior to your reserved time, please show up at Spa reception at least 10 minutes before your re-
served time
Operation:
Daily 09:00 – 20:0021
22
Pun Hlaing Golf Club
Pun Hlaing Golf Club carries the reputation as “The Pride of Myanmar”
and No.1 Golf Club in the country.
The manicured turf and beautiful surrounding mother nature in the
perfect place to enjoy a round of Golf whether it be for business or
pleasure.
The 7,012-yard Gary Player Signature layout offers some of Asia’s most
challenging and rewarding holes of Golf which are surrounded by
lakes, the Hlaing River and the most luxurious homes that form
Pun Hlaing Estate.
The Golf course is available for play 12 months of the year despite a
heavy monsoon season courtesy of International standard drainage
systems and maintenance equipment.
Pun Hlaing Golf Club is a semi-private Club that regularly hosts
prestigious tournaments and welcomes International Golfers whom
have the option to stay in the luxurious Awei Metta Hotel with a suite
overlooking h 18th green. Facilities include a large putting green, Golf
Academy with coaching from a PGA Professional available for all ages
and skill level, a pro shop and spacious lockers and changing rooms.
The Golf Club has a vibrant membership with corporate options
available and regular fun tournaments. Also, the Golf Club boasts some
of the best caddies in Myanmar who are experienced to ensure you
have the best experience with the least amount of stress.
After your game, relax in Horizons Restaurant or on the Golfer Terrace
overlooking those playing into the 18th green. The restaurant offers
a casual atmosphere in which to enjoy a delicious mix of Asian and
Western favourites prepared by the executive chef and team.
The Sparrows Club
Golf enthusiasts will be excited when they discover the Sparrows who
base themselves at Pun Hlaing Golf Club. The Sparrows, a gathering
of passionate Golfers with handicaps ranging from 4-28, play 18 holes
regularly both days of a weekend and sometime a midweek early 9
holes at ‘Sparrows Crack’ before work and best of all they host a month-
ly fun tournament and raise proceedings for local charities.
23
24
Yoma Land
Home Sales and Home Rentals
Yoma Land Home Sales
The Pun Hlaing Estate Sales Department has a dedicated team of
sales executives who are available to introduce the latest residential
developments within the Estate to you.
Operation:
Daily 09:00 – 17:00
For more information,
contact 951 3 687 778, 95 1 3 687 800
punhlaingsales@yomaland.com
Yoma Land Home Rentals
Yoma Land Home Rentals is a full-service real estate marketplace with
properties at Pun Hlaing Estate and StarCity. We go the extra mile to
take care of all the details for tenants and home-owners so their
precious time can be fully devoted to living life the way they love.
We specialise in properties at Pun Hlaing Estate and StarCity. From
landed houses to apartments, our Rental Specialists will help you
navigate the process of renting and walk the extra mile to help you
settle into your new life or your next move in Yangon.
For more information,
contact 95 9 777 225 554
rentals@yomaland.com
25
26
Did You Know… and Things to Know
How Yangon got its’ name
The city of Yangon is a combination of the words Yan (enemies) and Koun (run out of) It has been created to signal
the end of strife. The name Rangoon came from the British pronunciation of Yangon.
In the early 11th century (1028-1043CE) the city was only a small fishing village centred around the Shwedagon
Paya, and it was called Dagon it was founded by the Mon. People who originally came from Mongolia. The Mon
dominated Lower Burma (Myanmar) at that time.
King Alaungpaya, the King of Burma (Myanmar) from 1752 -1760 and the founder of the Konbaung Dynasty,
conquered Dagon in 1755, renamed it “Yangon”, and settlements around Dagon were established.
Ethnically Rich and Diverse People
The city is made up of a diverse group of people, cultures and religions to this very day. It has had a history of British,
Myanmar, Chinese and South Asian influences. Development has been slow for Myanmar and as a result much of its
colonial architecture and tree-lined streets still remain. Although modernity is at the doorstep, men and women still
wear the traditional longyi and the street vendors still call out reminding us of an Asian city with one foot still in the
past. This must be the allure, charm and call to Myanmar to increasing numbers of visitors from around the globe.
Customs and Religion
Myanmar is a Buddhist country and 98% of the population are practicing Buddhists. Be mindful and respectful of
local customs and when visiting their religious sites.
•• Always remove footwear at religious sites
•• Dress modestly when visiting a pagoda. Tourists will be advised on the dress code
•• Treat pagodas and religious sites with respect and reverence
•• Respect monks and nuns, no physical contact allowed
•• Respect the image of Buddha. Buddha statues are not to be placed on floors or inappropriate places
•• Be discrete when taking photos or videos
Holidays and Festivals General Overview
Festival holidays will vary from year to year, but during these holidays expect government offices and
some businesses to close.
International New Year					January 1
Independence Day					January 4
Kayin New Year Day					 January 6
Union Day						February 12
Peasants’ Day						March 2
Full Moon Day of Tabaung				 March 20
Armed Forces Day					March 27
Thingyan Festival					 April 13 to 17
May Day (Labour Day)					 May 1
Full Moon Day of Kasone				 May 18
Full Moon Day of Waso (Beginning of BuddhistLent)	 July 16
Martyr’s Day						July 19						
Full Moon Day of Thadingyut (End of BuddhistLent)	 October 11 to 15
Full Moon Day of Tazaungmone				 November 9 to 12
National Day						November 21
Christmas Day						December 25
International New Year Eve Day				 December 31
For information can be found on https://evisa.moip.gov.mm/Home/publicHoliday.27
28
Water Festival
Mahar Thingyan (Water Festival) in the middle of April. This is the most important public holiday in Myanmar,
it is part of the summer holidays and the end of the school year. A Buddhist festival celebrated over a period
of four to five days ending with the celebration of the Burmese New Year.
Water throwing starts on the first day of Thingyan. Buckets of water are thrown at everyone; it is a boisterous festival
and lots of fun. If you take part in the all the frolicking or just want to be a spectator a word of advice, be sure to protect
your mobile phone because you will get drenched!
Burmese New Year Day (April)
This day marks the start of the New Year on the Burmese Calendar (hnit hsan ta yet nei) It is a time for people to
visit their elders and pay homage by performing gadaw. Young people perform hair washing for the elderly in the
traditional manner with shampoo beans (Acacia rugata) and bark. Many people will make new years’ resolutions
and perform good deeds for their karma. Food donations are always welcome at this time of the year. In addition
to these traditions, people will rescue fish from small streams and rivers that are drying up in the hot sun. Fish are
placed into earthen pots and released into larger lakes, prayers and wishes would accompany these actions. The
art of capture and release of fish at this time is called nga hlut pwe.
This is also a very auspicious time for monks as they will dedicate much of their time to learning the teachings of their
faith. It is similar to the coming of age or rites of passage in other cultures.
General and Useful Numbers
General Numbers:
Emergency Numbers:
Police (Emergency)			199
Police Headquarters			 549 309
Police Tourist safety unit			 376 166, 642 742, 549 209
Fire (Emergency)			191
Pun Hlaing Siloam Hospital		 95 1 3 684 323
Pun Hlaing Clinic (Downtown Yangon)	 95 1 250 677, 8 245 483
Central Women’s Hospital		 222 807
Children’s Hospital			 222 807
Ambulance Red Cross			 295 133
Useful Numbers:
Airport Yangon				662 811
Customs				253 045
General Post office			 380 342, 240 330
Highway bus station			 642122
Railway (enquiry)			 201 555
Immigration				249 216
Memories Travel				 09 255 772 489 - 90
Taxi Service				1461 (Ext.)
Join the Community
Beyond creating an enjoyable place for residents
to live, relax and rejuvenate, we encourage
residents to join us for our events, organized
classes as well as residents driven interest groups.
From wellness classes to cultural activities such
as visits to places of interests or cooking classes,
or enrichment classes such as positive parenting
driven by residents.
For more information,
contact 951 3 687 664, Ext: 1514
countryclub@yomaland.com
Pun Hlaing Estate Avenue
Hlaing Tharyar Township, Yangon.
24hrs Customer Service
Call Ext 1461
09 955 400 911 (Mobile)
Taxi Service Ext 1461
Residents' Handbook

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Residents' Handbook

  • 1. R E S I D E N T S ’ H A N D B O O K WWW.PUNHLAINGESTATE.COM
  • 2. Welcome Welcome to Pun Hlaing Estate. The Estate is proudly known as “the pride of Myanmar”. It was founded in 1997 as a joint venture between Serge Pun & Associates, First Myanmar Investment and the Department of Human Settlement and Housing Development; with a vision to develop a magnificent 18-hole golf course within a gated community to allow Residents and Visitors the opportunity to enjoy a secure lifestyle of the finest world class standards. Today the residents of the Estate are living the realisation of that dream. The Estate remains to this very day committed to bringing to our Residents the very finest of luxury homes and living within an unparalleled environment of lush golf greens and landscaped gardens. The 652-acre estate is a breath of fresh air away from the city so you can fully relax and enjoy life in Yangon with confidence and complete peace of mind. We encourage you to enjoy our world class golf course, and our club house and country club facilities and amenities. In addition, we are easily accessible to a first class health care facility and international school. Please enjoy your time with us, we are committed to making all of your dreams come true.
  • 3. Pages USEFUL NUMBERS AT A GLANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 PUN HLAING ESTATE MASTER PLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8 HOUSEKEEPING SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 10 COME DINE WITH US . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 - 13 LOCAL AMENITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 - 18 PUN HLAING COUNTRY CLUB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 - 21 PUN HLAING GOLF CLUB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 YOMA LAND HOME SALES AND HOME RENTALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 DID YOU KNOW... AND THINGS TO KNOW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 GENERAL AND USEFUL NUMBERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 CONTENTS
  • 4. Useful Numbers At A Glance IF IN DOUBT CALL 1461 OUR 24HRS CUSTOMER SERVICE WILL ASSIST YOU. Email: phestate@yomaland.com 24hrs Customer Service 24hrs Customer Service 24hrs Customer Service 0 0 0 3 684 205 / 3 684 030 / 3 684 012 3 684 205 / 3 684 030 / 3 684 012 3 684 205 / 3 684 030 / 3 684 012 Estate Management 1461 3 687 700 Home Owner’s Relations Estate Management 24hrs Customer Service 1481 1461 0 N/A 3 687 700 3 684 205 / 3 684 030 3 684 012 Estate Operations (Sanitation) 1462 N/A Pun Hlaing Estate Security 1413 / 1414 N/A Pun Hlaing Estate 2nd Gate Security 1412 N/A Golf Club 1301 3 684 020 -24 Golf Bookings 1301-5 3 684 020 - 24 Horizons Restaurant N/A 09 407 322 319 / 3 687 768 Oasis Spa & Hair Salon 1510 3 687 663 / 3 687 660 Taxi Service 1461 N/A Estate Maintenance 1430 N/A Fire Department 1413 / 1414 3 684 275 Pun Hlaing Estate Main Gate Security 1405 N/A Medical Emergency N/A 3 684 411 Country Club Buggy Service Country Club 1514 1514 3 687 664 3 687 664 Tennis Bookings 1514 3 687 664 Oasis Bistro 1513 09 407 496 700 Awei Metta Hotel N/A 3 687 799 TEL. DIRECTExt. NoContact
  • 5. 2
  • 6. Yoma Land Transforming the ways people live in Myanmar Welcome to Pun Hlaing Estate General Information Yoma Land was launched in 2018 by Yoma Strategic Holdings (YSH) and First Myanmar Investment Public Co., Ltd (FMI) to hold the real estate assets of both companies. Since 1992 Serge Pun and Associates (SPA) and these companies have established themselves as among the most influential and successful real estate developers in Myanmar. The founding of Yoma Land allows YSH and FMI to consolidate their activities going forward. This creates benefits of scale and efficiency for customers, employees and shareholders. Yoma Land has one of Myanmar’s largest land banks, focusing on township projects and the mission of “Building Better Communities for the Future of Myanmar”. It is actively building out existing assets, targeting new acquisitions and developing innovative products. Current sectors in which Yoma Land is active include residential, hotel, office, schools and retail. Building Better Communities for the Future of Myanmar Yoma Land is transforming Yangon’s cityscape across three strategically located flagship developments, StarCity, Yoma Central and Pun Hlaing Estate. From aspirational urban residential developments to high-end luxury, Yoma Land aims to build communities that are attractive, safe and vibrant, while placing emphasis on innovative designs, building standards and product range. Pun Hlaing Estate Pun Hlaing Estate has been developed as an international standard gated estate with a comprehensive range of Lifestyle facilities and services for the enjoyment of all our residents and guests. Our Mission Estate Management’s primary mission is the upkeep of the Estate to the highest standards. All our staff work together to ensure these standards are met and this booklet provides you with details of the services and facilities you can expect. 1. Estate Management Services Estate Management is responsible for the following services for all the common areas on the Estate: •• 24/7 Power supply throughout the Estate •• 24/7 Security services throughout the Estate •• 24/7 Fire department emergency services •• Public area landscaping and maintenance •• Maintenance of Roads and common areas •• Maintenance of Multiple-unit buildings on the Estate •• Streetlight maintenance3
  • 7. •• Sanitation services and garbage collection •• Animal control on the Estate •• Mail delivery services •• Waste-water treatment and road drainage throughout the Estate •• Promoting and organising cultural activities and festivals on the Estate •• Potable pressurised water supply which is processed to international standard with respect to bacteria and water clarity •• PABX telephone extensions to residences and properties on the Estate, as well as direct line telephone services to residents 1.1. Security and Fire 24-hour security services is provided for common areas of the Estate. This includes patrolling all the common areas and securing all the boundaries of the Estate, including both the main entry and exit gates. The Security Department also provides trained firefighting team with equipment on 24 hour emergency call-out, two fire trucks and 69 fire hydrants all over the whole estate. The Estate Management policy is for the security team to provide a level of security appropriate to the estate level. There are additional vehicle checks and other measures will be applied as necessary. All residents and guests are requested to comply with the requests of the security team to ensure a safe environment for all. They do not carry firearms. 1.2. Sanitation and Refuse Collection The Estate provides daily cleaning of the building’s public areas as well as the driveway and car parking areas. The Estate provides refuse bags and garbage collection with our well-trained sanitation crews. They will collect the refuse from 07:00 to 12:00 daily. Rubbish bins for the houses are colour coded for recycling purposes. Red bins are for household waste, green bins for plastic, glass and cans. Kindly contact Estate Management Department for inorganic waste such as electrical appliances etc. for safe disposal. 1.3. Electricity The Estate is supplied with electricity from the authority. The Estate provides 24-hour electricity services to residents to provide a continuous supply of electricity. In addition, the Estate also operates backup generators, which remain on stan by at all times to cut in whenever the power fluctuates or breaks down. Power cuts should last no longer than a few minutes. If your power supply does not resume in this time, please contact the Estate Management office. 4
  • 8. 1.4. Treated Water The Estate pipes pressurised tap water to all homes on the Estate. This piped water is purified and processed to international standards with respect to bacteria and water clarity. However, we do not advise drinking this water. In additional with the washing of clothing; the Estate does recommend that the first wash of the day, in washing machines, be of dark coloured clothing, this will reduce the possibility of any sedimentation from water pipes causing any staining on white or light-coloured clothing. 1.5. Drinking Water The Estate can also provide residents with a door-to-door service for bottled drinking water in 20 litre containers at the price of 600 kyats per bottle. This water is processed on the Estate via our Reverse Osmosis System, and for which we offer 100% quality assurance. 1.6. Gas Stove For residents wishing to connect their ovens to a gas cylinder, please contact Customer Service at Ext: 1461.Charges are borne by the residents. 1.7. Landscaping Maintenance The Estate’s Landscaping Department provides comprehensive landscape maintenance services to the common areas around the Estate. For private maintenance and care of plantation in your private space, services are available for a fee. 1.8. Roads and Traffic Management The Estate provides daily maintenance and upkeep of all the Estate roads. The Estate is home to many walkers, cyclists including children riding to and from Dulwich College’s Pun Hlaing Campus. It is imperative in order to avoid accidents that the Estate impose a speed -limit of 30 km/hr for all motor vehicles driving within the confines of the Estate. It requests that all drivers observe this strict speed-limit and obey road traffic signs at all times to avoid accidents. Failure to do so will result in warnings, a fine and /or banning of drivers. 1.9. Mail Delivery Incoming mail and packages will be delivered to recipients as soon as possible each business day. The Estate has its own GPO Box 142 at the General Post Office on Strand Road. Specify GPO Box 142 in your mailing address, and all mail sent to this PO Box will be distributed to homeowners and residences without fail. Please note that many packages sent from overseas can take longer to arrive in Myanmar. If items need to be sent abroad there is a good DHL service operating in addition to the local postal service. DHL Myanmar services are readily available online at ww.dhl-mm.com. 1.10. 24/7 Customer Service In the event of any breakdown of electric power, water supply, elevator breakdown, flooding, emergency cases or any other request, immediately contact the 24 hours operator on Ext: 1461. 1.11. Telephones A four-digit PABX Telephone line is provided to all residents with 24/7 PABX operator service. 5
  • 9. 1.12. Internet Services All residents can apply to the internet service at Estate Management Office via extension 1461 or direct line 01-3687700. In addition, we are pleased to inform you that free WIFI is also available at the Country Store, Country Club, Spa and Golf Club. 1.13. Satellite System UBC and AsiaSAT3 Satellite dishes are provided for each apartment. Connection to additional satellite services is the responsibility and expense of owners or their tenants. 1.14. Air-conditioning Maintenance The Estate Maintenance department provides maintenance services of all air-conditioning at a fee. 1.15. Housekeeping Housekeeping services are provided as per the requirement of the residents. Please refer to our housekeeping service list in the handbook. 1.16. Estate Management and Utility Fees The Estate Management fees are designed to meet the costs of operation the Estate and to provide a fund to meet the costs of services to all residents on a non-profit basis. Estate Management fees will be collected from the first of the month following handover of the keys to the owners or tenants on yearly basis; and quarterly for existing owners. The fees may be reviewed from time to time based on the actual costs in incurred, however this management fees will be fixed and will not be increased within the respective payment periods. 1.17. Automated Teller Machines A YOMA Bank and a KBZ Bank ATMs are located in the lobby at the golf club. 2. Estate Management Rules and Regulation 2.1. Registration All residents residing at Pun Hlaing Estate must submit the details of the persons by filling up the form enclosed [MH5] and transmit to the Estate Management Department within a week of arrival. However, it is the responsibility of the residents to make their own arrangements to get the necessary permission from Immigration Department. 2.2. Refuse and Waste Disposal Residents are responsible for disposing of their own refuse. All rubbish is to be properly disposed of closed in plastic rubbish bags and deposited into the designated rubbish area. Residents should contact the Estate Management for assistance for the removal of any large items such as boxes, packaging etc. No dumping of waste, refuse, rubbish or any other discarded material whatsoever is permitted within the building boundaries, common or adjoining areas. Please note that where waste is not property disposed of, the residents will be liable for all costs incurred in removal of the waste and damage resulting there from. 2.3. Animal, Pet and Pest Control Estate Management does not allow residents to keep pets in apartments. Residents living in houses on the Estate with pets are requested to keep them under control at all times and not to let them roam around unattended. Dog dropping must be picked up. 6
  • 10. 2.4. Vehicle Entry, Movement and Car Parking Vehicle entry and movement around the site and car parking is controlled by the Security Department. 2.4.1. Vehicle Entry Residents of the compound who have registered a vehicle with the Estate Management will be issued a car pass, which will be affixed to far left-hand side of the windscreen. Vehicles displaying the car pass will be permitted entry to the compound. In the case a Visitor or Vendor arrives at the Main Gate II without prior notice from a resident, the guard on duty shall attempt to call the Resident to be visited to obtain permission to issue a pass. If the resident cannot be located, the visitor or vendor will not be granted permission to enter the compound. 2.4.2. Car Parking Vehicles may only be parked in designated areas. Car parks are strictly reserved for residents of the Estate. There are limited spaces for vehicles. Guest parking is also limited so residents should make their guests aware of this and ensure they follow the directions of security personnel when parking their vehicles. No vehicles or bicycle shall obstruct walkways, driveways or in any way interfere with others occupant’s access to their property. Any vehicles parked on walkways, lawns or shrubbery will be removed, without notice at the car owners’ expense. Vehicles shall not be repaired or lubricated in parking areas or on driveways. Any vehicles, including those of guests that leak fuel, oil, hydraulic fluid or discharge of any kind must be removed. The cost of clean-up and repair shall be the liability of the car owners. In the interest of the environment, vehicles shall not be left running whilst parked for any longer than 5 minutes. 2.4.3. Goods or Materials Goods or materials of any kind are not allowed to be stored in the car park area at any time of the day. Estate Management reserves the right to remove and dispose of the items at the residents’ expense without giving any notice whatsoever. 2.4.4. Vehicle Security As measure of caution, ensure all doors are locked before leaving the vehicle unattended. 2.4.5. Car Washing Car washing in public area is strictly prohibited. 2.4.6. Drivers’ Shelters The Estate Management will provide and maintain drivers’ shelter around the estate. Drivers will not be allowed to be stationed at or found to be loitering in the car park or main entrance lobby. 2.4.7. Car Repairing No repairing of cars can be done in the park area except in the case of emergency breakdown. 2.4.8. Damaged Vehicles Disabled and/or inoperative vehicles shall not be allowed within the Estate for longer than 24 hours. If such a condition continues beyond this time, a notice will be sent to the relevant car owners. The car owners are required to remove the vehicles within 24 hours from receipt of the notice. After this time, the Estate Management may have the vehicles towed away at the expense of the car owners. 2.4.9. Over Size Vehicles Over size vehicles of any kind, including, but no limited to, removal or construction trucks, equipment or service vehicles, etc., will not be permitted within the compound unless specially approved in advance by Estate Management.7
  • 11. 2.5. No Attachment to the Building Exteriors No washing lines, aerials, antennae or communication dishes, flagpoles or any other devices may be affixed to or hang from the balconies or on the exterior of the building. No flags shall be flown from windows or elsewhere in or upon the building. 2.6. Dangerous Goods and Equipment Storage of any dangerous or inflammable goods is not permitted within the Estate. Residents may not install their own power generators or any equipment in their premises or service voids which emits noises or vibrations likely to cause a nuisance to neighbours. 2.7. Moving Policy for Refurbishment The Estate’s moving policy of household, furniture, equipment, etc. serves to state the acceptable practice and time periods in which noise and other disturbances in the apartments are limited. Please inform the Estate Management for any movement of furniture by staircases and/or lifts at your apartment with a statement for commencement and time of completion. Please note that our Security Team has been instructed to refuse entry to any removal company that does not have the correct documentation and deposit paid. Your co-operation is appreciated. Residents are required to provide a 300,000 kyats deposit to the Estate Management at the time of receiving approval to commence transfers. The deposit will be returned within 48 hours of confirmation, with full-on verification that no damage has occurred to public areas. The deposit will be used as part payment for the rectification of damage to public areas. The residents will be required to pay 100% of the rectification charge. The focus of the moving policy is to create a co-operative and transparent policy. 2.8. Design Review Committee The Estate Design Review Committee (DRC) is responsible for the review and approval of all proposed design documentation prior to construction commencing. The DRC have commission Project Management (SPA-PM) as the responsible management group to coordinate with the owner Architect, the Estate Architect, the Estate Management and Estate Utilities Department for all construction within the environs of the housing lots. The DRC have commissioned an Estate Architect as the responsible Architect to ensure conformance within the Design Guidelines and endorse these for approval by the DRC. The Project Management group upon completion of the proposed dwelling will prepare an approval for occupancy with the owner and officiate a handover to the Estate Management Department. Project Management fees include the Estate Architect costs for these coordination services and the fees will be borne by the lot owner. 2.9. Signs No signs of any form are permitted in the common areas of the building 2.10. Unauthorised Persons The Estate Management reserves the right to refuse entry to persons who are: •• Not properly attired •• Selling or soliciting goods or services or distributing pamphlets •• In its absolute discretion considered to be undesirable from entering the building Disclaimer Pun Haling Estate reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be sent to homeowners, residents and tenants via email immediately. 8
  • 12. To provide a clean, comfortable environment for the residents to enjoy, the Housekeeping department provide cleaning services to residential premises. This service is chargeable. Scope of Work (1) One Time Sparkle Cleaning •• General flat/household floor sweeping, vacuuming and mopping •• Bathroom cleaning and sanitizing •• Kitchen benchtop counter cleaning •• Balcony/Terrace sweeping and mopping •• Maid and Utility area swept and mopped •• Waste receptacles emptied and damp wiped •• Housekeeper supervisor check on departure. (2) Sparkle Cleaning and Refresh House •• General flat/household floor sweeping, vacuuming and mopping •• Bed making •• Bathroom cleaning and sanitizing •• Kitchen benchtop counter cleaning (exclude dish and plate washing) •• Balcony/Terrace sweeping and mopping •• Maid and Utility area swept and mopped •• Waste receptacles emptied and damp wiped •• Housekeeper supervisor check on departure Monthly •• Cobweb and dust removal ceilings, lights and picture frames •• Upholstery care steam clean if requested •• Thorough vacuuming behind furniture pieces (3) Sparkle Cleaning and Refresh House (Vacant Room) •• General flat/household floor sweeping, vacuuming and mopping •• Bathroom cleaning and sanitising •• Kitchen benchtop counter cleaning (exclude dish and plate washing) •• Balcony/Terrace sweeping and mopping •• Maid and utility area swept and mopped •• Waste receptacles emptied and damp wiped •• Housekeeper supervisor check on departure HOUSEKEEPING SERVICES 9
  • 13. Monthly •• Cobweb and dust removal ceilings, lights and picture frames •• Upholstery care steam clean if requested •• Thorough vacuuming behind furniture pieces (4) One Time Deep Cleaning Service Living Rooms, Hallways, Stairs, Entries, Bedrooms, etc., •• All areas including ceilings and walls dusted-on top, front and sides (excluding wall stain) •• Hard surface floors swept and damp mopped •• Blinds dusted and wiped, if needed •• Smudges removed around doorjambs, push plates, light switches, glass partitions, counters and unobstructed work areas •• Soil removed from entrance doorframes, handles, glass and threshold •• Carpet spots removed •• Light general straightening Bathrooms •• All surfaces dusted and sanitised, as needed •• Sink scrubbed, rinsed and buffed •• Fixtures cleaned •• Tub and/or shower thoroughly cleaned and rinsed •• Toilets disinfected inside and out, including base and behind •• Vanity top cleaned •• Mirrors cleaned •• Floor vacuumed or swept and mopped Kitchen •• All surfaces dusted and sanitised as needed •• Countertops and backsplash cleaned •• Sinks scrubbed and rinsed and buffed •• Floor vacuumed or swept and mopped •• Outside of appliances cleaned (oven, microwave, refrigerator where clear, dishwasher, stovetop, etc.) •• Table washed •• Light general straightening •• Balcony floor cleaned and buffed with machine •• Supervisor check approval before handover 10
  • 14. The Pun Aekary Our very own River Boat docked within easy access to our residents. See Pun Hlaing Estate map for location. The Pun Aekary is exceptional venue available for parties and river cruising. Experience and enjoy the hustle and bustle of the Irrawaddy River from the comfortable deck of our boat. To book, call 01 3 687 766. 11
  • 15. COME DINE WITH US Gastronomic Delights & Occasions at Pun Hlaing Estate Oasis Bistro at Country Club The bistro serves a selection of Western and Mediterranean style bistro creations in an open and relaxed atmosphere. Sports fans will be delighted to know screenings of sporting events are a regular feature at the Bistro. Operation: Daily 07:00 – 22:00 (last order 21:30) To reserve a table, please call Ext: 1513 or 01 3 687 664 Horizons Restaurant at the Golf Club Situated within the golf club with dramatic views over the course. This restaurant offers indoor and outdoor seating and has an extensive menu of Thai, Myanmar, Asian and Golfer’s favourite foods. Operation: Monday: 05:30 – 19:00 (last order 18:30) Tue – Sun: 05:30 – 22:00 (last order 21:30) To reserve a table, please call Ext: 1304 or 01 3 687 768 Oscar’s at Awei Metta A fine dining restaurant serving a fine seasonal menu consisting of original creations and authentic dishes with Myanmar influence. Operation: Daily: 06:00 – 10:30 To reserve a table, please call 01 3 684 475 12
  • 16. Cigar Bar at Awei Metta Whimsical, sophisticated and comfortable, the Cigar room is fitted with modern ventilation system, humidors, comfortable lounge chairs and of course, an extensive selection of cigar. Operation: Daily: 12:00 – 23:59 To reserve a table, please call 01 3 684 475 Private Celebrations & Occasions at Country Club and the Golf Club Oasis, Horizon, Golf Club’s atrium and garden can be privatised for meetings and workshops to small celebrations or gala events. Contact our events specialist at phebanquet.service@yomaland.com, or please call 01 3 687 768 Outside Catering If you’re planning an event at home or office, hosting a party or simply want to treat your guests to great good and service, Pun Hlaing Food & Beverage Catering Services is your answer. Our outside catering team brings you quality cuisine and a high level of service to ensure your event is a great success. Contact our catering specialist at phebanquet.service@yomaland.com, or please call 01 3 687 768 Chill with Us Home Delivery. Oasis Bistro and Horizon Restaurant offer a variety of pastries, sandwiches, burgers, pizzas, steaks, and Asian delights for home delivery Operation: Daily: 07:00 – 09:00 To place an order, please call 01 3 687 768, 09 954 997 890 Shop with Us Country Store at Pun Hlaing Estate Grocery shopping has never been more convenient! Operation: Daily 10:00 – 21:00 13
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  • 19. Local Amenities Shopping Mall and Supermarkets City Mart (FMI City, HlaingTharYar) Operation: Daily 09:00 – 21:00 For more information contact 01 682 323 Ocean Supercenter (HlaingTharYar) Address: Corner of Mat Khayar Minthar Gyi Maung Pyo Road and Mingyi Mahar Min Gaung Street Operation: Daily 9:00 – 21:00 For more information contact: 09 250 896 712 Super One (HlaingTharYar) Operation: Daily 10:00 – 22:00 For more information contact: 01 3 685 211 Sein Gay Har (HlaingTharYar) Operation: Daily 9:00 – 21:00 For more information contact: 09 765 809 081 Sein Gay Har (Parami) Address: Parami Road, Yangon Operation: Daily 9:30– 21:30 For more information contact 01 511 761 Junction 8 (8miles) Address: Kyaik Waing Pagoda Rd, Yangon Operation: Daily 9:00– 21:00 For more information contact 01 652 909 Marketplace by Citymart (PyayRoad) Address: 69 Pyay Road, Yangon Operation: Daily 9:00– 23:00 For more information contact 01 525 403 Pro 1 Global Home Center (Lanthit Branch) Address: No.76, Lanthit Street, Near Arleing Ngar Sint Pagoda, Yangon Operation: Daily 8:30 – 18:30 For more information contact 09 5 027 396 Ga Mone Pwint (KabarAye) Address: 4 Kabar Aye Pagoda Rd, Yangon Operation: Daily 9:30 – 21:30 For more information contact 01 653 642 Heldan Centre (Kamayut) Address: No.3C/3D, Corner of Pyay & Hledan Road, Yangon Operation: 9:00 – 21:00 For more information contact 01 2 305 555 Ga Mone Pwint (SanYeikNyein) Address: No. 96, Insein Road, Yangon Operation: Daily 9:30 – 21:30 For more information contact 01 538 769 16
  • 20. Restaurants Taw Sein Chinese Restaurant (FMI City, HlaingTharYar) Address: A14, FMI City Operation: Daily 10:30 – 22:00 For more information contact 09 250 642 023 Xiang Yue Ren Jia Chinese Restaurant (FMI City, HlaingTharYar) Address: A28, FMI City Operation: Daily 09:30 – 21:30 For more information contact 09 424 133 338 Hayeonjung - Korean Buffet (Insein) Address: Hlaing River Road, Yangon Operation: Daily 11:00 – 22:00 For more information contact 09 960 250 205 Hot Pot City - Buffet (Mayangone) Address: No(33), Kyaik Wine Pagoda Road, Yangon Operation: Daily 11:00 – 22:00 For more information contact 09 797 799 111 AKA Myanmar - BBQ Buffet (Mayangone) Address: No.33, 1st floor, Kyaik Waing Pagoda Rd, Yangon Operation: Daily 10:45 – 23:45 For more information contact 09 780 888 800 O-Shabu Hot pot (Mayangone) Address: 8A Parami Rd. Yangon Operation: Daily 10:30- 22:00 For more information contact 01 666 228, 09 799 699 433 Shwe Sa Bwe (Mayangone) Address: 20 Malikha Street Township, Yangon Operation: Daily Friday 11:30–14:00, 17:30–22:30 For more information, contact 09 421 005 085 White Swan Bakery Restaurant (Mayangone) Address: No. 5, U Tun Nyein Road, 10th Ward, Yangon Operation: Daily 10:00 – 22:00 For more information contact 09 799 995 152 Indian Tadka (Hlaing) Address: 7A, 6 1/2 Miles, Pyay Road, Yangon Operation: Daily 11:00 - 23:00 For more information contact 09 420 187 010 Seeds Restaurant & Lounge - European Restaurant (Mayangone) Address: No.63 (A), U Htun Nyein Street, Ward (10), Yangon Operation: Daily 12:00 -23:00 For more information, contact 09 972 784 841 L’opera Italian Restaurant (Mayangone) Address: 62D U Tun Nyein Street, Yangon Operation: Daily 11:00 - 14:00, 18:00 - 22:30 For more information contact 09 73 030 755 Wine Link Myanmar (Mayangone) Address: Marina Residence, No.8, KabaAye Pagoda Road, Yangon Operation: Daily 11:00 - 23:00 For more information contact 01 650 63517
  • 21. Gems Centre Myanmar Gems Trade Centre (KabarAye) Address: No.66, KabarAye Pagoda Road, Yangon Operation: 9:00 – 16:00 For more information contact 01 665 115 Laundry Shine Professional Dry Clean & Laundry Services (FMI City, HlaingTharYar) Address: No. (A-25), FMI City Operation: Daily 8:00 – 18:00 For more information contact 09 73 630 541 Gas Stations Denko (HlaingTharYar) Address: Yangon-Pathein Road For more information contact 3 617 221, 3 617 220 Max Energy Padauk Chaung (Kamayut) Address: Entrance of Thiri Mingalar New Market, Bayint Naung Road, Yangon For more information contact 09 977 877 915 Banks Yoma Bank (FMI City, HlaingTharYar Branch) Address: Yangon-Pathein Rd., FMI City Operation: Daily 9:30 - 15:00 (Monday to Friday) For more information contact 01 680 800 AYA Bank (HlaingTharYar Branch) Address: No (1948) Bo Gyoke Street , (5)Ward,Yangon-Pathein Main Road Operation: Daily 9:30 - 15:00 (Monday to Friday) For more information contact 01 687 978, 687 979, 687 980, 687 981 KBZ Bank (HlaingTharYar Branch) Address: Yangon-Pathein Rd., Ward (5), Operation: Daily 9:30 - 15:00 (Monday to Friday) For more information contact 01 687 963 - 65, 01 3 687 967, 01 3 687 970 - 72 18
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  • 23. Country Club Located adjacent to the Golf Club, the Country Club is at the centre of the Pun Hlaing Community. Offering both a tranquil haven for peace and relaxation as well as recreational facilities for those looking for more active pursuits, Oasis is open to our Club members, residents and their guests. The Country Club’s Oasis Spa affords eight treatment suites each overlooking private lagoons with a lush tropical landscape. The Spa offers a full range of massage and treatment services in the hands of Myanmar staff professionally trained by our resident Thai Spa specialist. An international standard hair and beauty salon rounds off the perfect place for a rejuvenating few hours of indulgence. At Oasis we believe exercise should be both enjoyable and rewarding. As the Country Club community grows, so does are programme of group exercise. As well as personal training, members can join water aerobics, dance and body conditioning classes. The club also offers tennis courts, health club, an indoor children’s’ facility, an outdoor pool suitable for lap swimming as well as a separate area for children and an ever-growing programme of special interest classes for both children and adults. Member Benefits Join Today! •• Free use of all facilities •• Discount on spa & beauty •• Discount at Oasis Bistro •• Temporary membership for short-term house guests. For more information, call Country Club . Coaching and Classes Gym Induction A free service for members who are new to the gym and would like an instructor to show them around the equipment and suggest some exercises. Swimming Lessons Our resident swimming coach is available for to teach both adults and children. Lessons are for one hour and can be individual or shared. 20
  • 24. Tennis Coaching The country club is a wonderful environment in which to learn, play and enjoy tennis. Our aim is to build up an exciting programme that is enjoyable for all ages and levels, from beginners through to advanced. We offer individual and group coaching as well as social tennis for everyone to enjoy. For more information, call Ext: 1514 Personal Training Personal trainer is available for individual training or in small groups. For more information, call Ext: 1514 Exercise Classes The country club also has a growing programme of exercise classes for those members who wish to complement their visits to the gym with some group exercise (yoga, karate, water aerobics, body conditioning). For more information, call Ext: 1514 Oasis Spa & Beauty Salon Oasis Spa and Beauty Salon is the centre of relaxation and recreation, and the Spa offers eight treatment suites each overlooking private lagoons with a lush tropical landscape. It offers the full range of massage and treatment services in the hands Myanmar staff professionally trained by our resident Thai Spa specialist. A hair and beauty salon with nail spa round-off the perfect place for rejuvenation and indulgence. Spa Tips and Etiquette •• Advanced bookings for spa treatments are highly recommended to avoid disappointment •• If you suffer from high blood pressure, heart condition, allergies or any other medical complications, we suggest you consult your doctor before booking spa treatments •• Smoking and alcohol consumption are not permitted in the spa •• Children under the age of 15 are not permitted in the spa without continuous adult supervision •• The spa does not take responsibility for loss or damage to any personal or valuable items. We recommend you leave valuable items at home •• Please arrive at least 15 minutes prior to your scheduled appointment time to check in and prepare. This will ensure you benefit fully from your treatment session time •• We recommend our male clients shave about three hours prior to a facial treatment •• To maintain a relaxing and quiet environment, mobile phones, personal organisers and other electronic devices must be turned to silent in the reception area and must remain silent off whilst in the main spa facility •• Please more quietly around the spa as a courtesy to other spa users •• Slippers, disposable underwear, towels, toiletries, lockers, showers, are provided free of charge for your convenience •• Underwear, swim wear or disposable underwear must be worn for all body and wet treatments. Please note some muds/oils used during treatments may stain clothing •• Please inform your therapist during the treatment if you would like them to change the pressure, temperature, lighting or other factor to maximise your comfort during your treatment •• Entry to Oasis is at own risk and although strict policies and procedures are implemented to maximise safety, Oasis Spa, its employees and representatives will not be held liable or accountable for any incident experienced by any person entering the premises and/or undergoing spa treatments •• Appointment time will be reduced if you arrive later however the full treatment time will be charged •• As the treatment is especially reserved for you. should you need to reschedule or cancel your appointment, please call at least 3 hours prior to your reserved time, please show up at Spa reception at least 10 minutes before your re- served time Operation: Daily 09:00 – 20:0021
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  • 26. Pun Hlaing Golf Club Pun Hlaing Golf Club carries the reputation as “The Pride of Myanmar” and No.1 Golf Club in the country. The manicured turf and beautiful surrounding mother nature in the perfect place to enjoy a round of Golf whether it be for business or pleasure. The 7,012-yard Gary Player Signature layout offers some of Asia’s most challenging and rewarding holes of Golf which are surrounded by lakes, the Hlaing River and the most luxurious homes that form Pun Hlaing Estate. The Golf course is available for play 12 months of the year despite a heavy monsoon season courtesy of International standard drainage systems and maintenance equipment. Pun Hlaing Golf Club is a semi-private Club that regularly hosts prestigious tournaments and welcomes International Golfers whom have the option to stay in the luxurious Awei Metta Hotel with a suite overlooking h 18th green. Facilities include a large putting green, Golf Academy with coaching from a PGA Professional available for all ages and skill level, a pro shop and spacious lockers and changing rooms. The Golf Club has a vibrant membership with corporate options available and regular fun tournaments. Also, the Golf Club boasts some of the best caddies in Myanmar who are experienced to ensure you have the best experience with the least amount of stress. After your game, relax in Horizons Restaurant or on the Golfer Terrace overlooking those playing into the 18th green. The restaurant offers a casual atmosphere in which to enjoy a delicious mix of Asian and Western favourites prepared by the executive chef and team. The Sparrows Club Golf enthusiasts will be excited when they discover the Sparrows who base themselves at Pun Hlaing Golf Club. The Sparrows, a gathering of passionate Golfers with handicaps ranging from 4-28, play 18 holes regularly both days of a weekend and sometime a midweek early 9 holes at ‘Sparrows Crack’ before work and best of all they host a month- ly fun tournament and raise proceedings for local charities. 23
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  • 28. Yoma Land Home Sales and Home Rentals Yoma Land Home Sales The Pun Hlaing Estate Sales Department has a dedicated team of sales executives who are available to introduce the latest residential developments within the Estate to you. Operation: Daily 09:00 – 17:00 For more information, contact 951 3 687 778, 95 1 3 687 800 punhlaingsales@yomaland.com Yoma Land Home Rentals Yoma Land Home Rentals is a full-service real estate marketplace with properties at Pun Hlaing Estate and StarCity. We go the extra mile to take care of all the details for tenants and home-owners so their precious time can be fully devoted to living life the way they love. We specialise in properties at Pun Hlaing Estate and StarCity. From landed houses to apartments, our Rental Specialists will help you navigate the process of renting and walk the extra mile to help you settle into your new life or your next move in Yangon. For more information, contact 95 9 777 225 554 rentals@yomaland.com 25
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  • 30. Did You Know… and Things to Know How Yangon got its’ name The city of Yangon is a combination of the words Yan (enemies) and Koun (run out of) It has been created to signal the end of strife. The name Rangoon came from the British pronunciation of Yangon. In the early 11th century (1028-1043CE) the city was only a small fishing village centred around the Shwedagon Paya, and it was called Dagon it was founded by the Mon. People who originally came from Mongolia. The Mon dominated Lower Burma (Myanmar) at that time. King Alaungpaya, the King of Burma (Myanmar) from 1752 -1760 and the founder of the Konbaung Dynasty, conquered Dagon in 1755, renamed it “Yangon”, and settlements around Dagon were established. Ethnically Rich and Diverse People The city is made up of a diverse group of people, cultures and religions to this very day. It has had a history of British, Myanmar, Chinese and South Asian influences. Development has been slow for Myanmar and as a result much of its colonial architecture and tree-lined streets still remain. Although modernity is at the doorstep, men and women still wear the traditional longyi and the street vendors still call out reminding us of an Asian city with one foot still in the past. This must be the allure, charm and call to Myanmar to increasing numbers of visitors from around the globe. Customs and Religion Myanmar is a Buddhist country and 98% of the population are practicing Buddhists. Be mindful and respectful of local customs and when visiting their religious sites. •• Always remove footwear at religious sites •• Dress modestly when visiting a pagoda. Tourists will be advised on the dress code •• Treat pagodas and religious sites with respect and reverence •• Respect monks and nuns, no physical contact allowed •• Respect the image of Buddha. Buddha statues are not to be placed on floors or inappropriate places •• Be discrete when taking photos or videos Holidays and Festivals General Overview Festival holidays will vary from year to year, but during these holidays expect government offices and some businesses to close. International New Year January 1 Independence Day January 4 Kayin New Year Day January 6 Union Day February 12 Peasants’ Day March 2 Full Moon Day of Tabaung March 20 Armed Forces Day March 27 Thingyan Festival April 13 to 17 May Day (Labour Day) May 1 Full Moon Day of Kasone May 18 Full Moon Day of Waso (Beginning of BuddhistLent) July 16 Martyr’s Day July 19 Full Moon Day of Thadingyut (End of BuddhistLent) October 11 to 15 Full Moon Day of Tazaungmone November 9 to 12 National Day November 21 Christmas Day December 25 International New Year Eve Day December 31 For information can be found on https://evisa.moip.gov.mm/Home/publicHoliday.27
  • 31. 28 Water Festival Mahar Thingyan (Water Festival) in the middle of April. This is the most important public holiday in Myanmar, it is part of the summer holidays and the end of the school year. A Buddhist festival celebrated over a period of four to five days ending with the celebration of the Burmese New Year. Water throwing starts on the first day of Thingyan. Buckets of water are thrown at everyone; it is a boisterous festival and lots of fun. If you take part in the all the frolicking or just want to be a spectator a word of advice, be sure to protect your mobile phone because you will get drenched! Burmese New Year Day (April) This day marks the start of the New Year on the Burmese Calendar (hnit hsan ta yet nei) It is a time for people to visit their elders and pay homage by performing gadaw. Young people perform hair washing for the elderly in the traditional manner with shampoo beans (Acacia rugata) and bark. Many people will make new years’ resolutions and perform good deeds for their karma. Food donations are always welcome at this time of the year. In addition to these traditions, people will rescue fish from small streams and rivers that are drying up in the hot sun. Fish are placed into earthen pots and released into larger lakes, prayers and wishes would accompany these actions. The art of capture and release of fish at this time is called nga hlut pwe. This is also a very auspicious time for monks as they will dedicate much of their time to learning the teachings of their faith. It is similar to the coming of age or rites of passage in other cultures. General and Useful Numbers General Numbers: Emergency Numbers: Police (Emergency) 199 Police Headquarters 549 309 Police Tourist safety unit 376 166, 642 742, 549 209 Fire (Emergency) 191 Pun Hlaing Siloam Hospital 95 1 3 684 323 Pun Hlaing Clinic (Downtown Yangon) 95 1 250 677, 8 245 483 Central Women’s Hospital 222 807 Children’s Hospital 222 807 Ambulance Red Cross 295 133 Useful Numbers: Airport Yangon 662 811 Customs 253 045 General Post office 380 342, 240 330 Highway bus station 642122 Railway (enquiry) 201 555 Immigration 249 216 Memories Travel 09 255 772 489 - 90 Taxi Service 1461 (Ext.)
  • 32. Join the Community Beyond creating an enjoyable place for residents to live, relax and rejuvenate, we encourage residents to join us for our events, organized classes as well as residents driven interest groups. From wellness classes to cultural activities such as visits to places of interests or cooking classes, or enrichment classes such as positive parenting driven by residents. For more information, contact 951 3 687 664, Ext: 1514 countryclub@yomaland.com
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  • 34. Pun Hlaing Estate Avenue Hlaing Tharyar Township, Yangon. 24hrs Customer Service Call Ext 1461 09 955 400 911 (Mobile) Taxi Service Ext 1461