Research using coaching to improve dyslexia in the workplace
•Download as PPTX, PDF•
1 like•1,091 views
The document summarizes research on coaching adults with dyslexia to improve workplace performance. It found that coaching significantly improved perceived productivity by 57% for clients and 28% for managers. Topics like memory, spelling and organization showed most improvement over multiple sessions. Strategy coaching had real effects on abilities and performance when delivered well. The research suggests combining coaching with technology and considering other client factors like sleep that impact outcomes.
Recommended
More Related Content
Similar to Research using coaching to improve dyslexia in the workplace
Similar to Research using coaching to improve dyslexia in the workplace (20)
More from Nancy Doyle
More from Nancy Doyle (10)
Research using coaching to improve dyslexia in the workplace
- 1. MPG Handout Pack Coaching Adults with Dyslexia to Improve Performance at Work Nancy Doyle C. Psychol. Peer reviewed and presented at the Division of Occupational Psychology Conference 2013, Chester, UK.
- 2. Evaluating the coaching MPG Handout Pack Who? How? • 95 coaching clients in the UK mainly • Both manager and client asked to identify referred through Access to Work or topics to cover and then independently Occupational Health give a score out of 10 for their current performance • 41 men, 44 women • Coaching delivered by professional work • Aged between 23 and 59 based coaches with a level 5 certificate in coaching • All receiving coaching to improve workplace productivity on account of • Researcher calls 1 month after coaching being dyslexic and / or dyspraxic and asks for current performance again, without revealing the initial score • Average of 9.86 hours received over 4.6 sessions • Regression Analysis and ANOVA used to investigate distance travelled and key topics covered • Coaches are trained to level 5 in Professional Workplace Coaching
- 3. Research Questions MPG Handout Pack How does dyslexia impact on workplace performance? (i.e. Which topics are most common) To what extent does coaching dyslexics in the workplace improve their performance? (i.e. Does it work?)
- 4. ‘Neuro-diversity’ MPG Handout Pack Phonological Deficit: Book: Guest, 2009 / Research: Shaywitz et al. 1990s Visual Bias: Book: Eide and Eide, 2011 / Research Von Karolyi et al. 2001 +
- 5. 100% 90% 80% MPG Handout Pack 70% 60% % Clients 50% 40% responding 30% 20% 10% (blue 0% columns) 100% 90% 80% 70% 60% % 50% Managers 40% 30% responding 20% 10% 0% (red columns)
- 6. Impact on Perceived Productivity MPG Handout Pack 7.00 Clients report a 6.00 57% improvement 5.00 4.00 Managers report a 3.00 28% improvement 2.00 1.00 0.00 clients managers
- 7. Does the amount of coaching MPG Handout Pack affect outcomes? For clients, the number of sessions significantly affected For managers, the number of their scores for: sessions significantly affected: Working memory Dyslexia Awareness Spelling Communicating their needs Organisation Whereas the hours of The hours of coaching coaching significantly affected: significantly affected scores for: Numeracy Planning scores
- 8. What does all thisPack MPG Handout mean? Topics like memory Memory and , spelling, organisation Organisation skills are are best covered over a more important to series of sessions, not dyslexic clients in their just 1 work than literacy alone Strategy coaching lifts Strategy coaching, when clients’ beliefs in their delivered well, has a own abilities, as well as real, tangible effect on their actual workplace productivity performance
- 9. MPG Handout Pack What next? How does this compare to Can we correlate coach’s technology alone? reflections on distance Technology combined? travelled? What are the other things A further study relating the coaches are doing that self report measure and might impact, for external measures of example, discussions performance around diet and sleep?
- 10. Final Thoughts.... “If you judge a fish on its ability to climb a tree, it will spend its whole life believing it is stupid.” Albert Einstein 67% of our clients report depression, anxiety, work-related stress and / or insomnia. Given that these are important factors in absenteeism and turnover, we need to make sure we are sending coaches who know who to manage them.
Editor's Notes
- Dyslexia is a particular cognitive style that results in poor phonological processing, poor phonological working memory, poor sequencing and processing speed (Guest, 2009; Shaywitz et al. 1990’s) but with above average strengths in verbal comprehension, perceptual reasoning and mechanical ability (Eide and Eide, 2011; Von Karolyi, 2001 - 2005). There are individual variations but this is a typical profile description.
- My first step was to consider the topics covered. I wanted to provide a reference for Barlett, Moody and Kindersley’s assertion that literacy is not always the presenting complaint. The choice of topics to cover comes from the client and their manager, so we can use this data to understand the pressing issues for dyslexics in the workplace. So as you can see, just as in diagnosis, Memory is key. Literacy is a factor, but not the defining topic. This has implications for stress management and occupational health – companies are spending a fortune on stress counselling for people who may be stressed because they can’t remember key actions and don’t have the right organisational strategies to manage their workload. Counselling for stress will not undo a basic dyslexic difficulty which is undiagnosed. Remember that between 4-8% of working population is dyslexic and in certain groups many more than that. Of long term unemployed 28% are dyslexic. So if you have someone in a Perf Mgmt situation it might be wise to look deeper than the surface complaint.
- So the most important information from a client and organisational perspective is – does it work? The headline scores areClients report a 57% improvementManagers report 28%Notice that they both finish in the same place! Average score for clients post coaching is 6.25, managers is 6.26. Our clients, who lacked self confidence, are now reporting a good level of ability.
- For those of you interested in the statistics....F Values (strength of impact) and p Values (likelihood that results occurred by chance – less than 0.05 is good)Working memory (F=2.35 p=.019)Spelling (F= 2.201, p= .043)Organisation (F=2.064, p=.048) Planning scores (F=2.438, p=.021) Dyslexia Awareness (F=4.095, p=.028)Communicating their needs (F=3.403, p=.041) Numeracy (F=3.822, p=.042)
- If you have any ideas for people who would like to collaborate on further research, do let us know.