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CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
John Towns, Deputy CIO for Research IT, University of Illinois
Chuck Thompson, CIO, Claremont University Consortium
David Gerstenecker, Director of IT, College of ACES, University of Illinois
Research IT @ Illinois: Establishing Service
Responsive to Investigator Needs
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
License Terms
• Except where otherwise noted, by inclusion of a source URL or some
other note, the contents of this presentation are © by the Board of
Trustees of University of Illinois. This content is released under the
Creative Commons Attribution 3.0 Unported license
(http://creativecommons.org/licenses/by/3.0/). This license includes the
following terms: You are free to share – copy and redistribute the material
in any medium or format; and to adapt – remix, transform, and build upon
the material for any purpose, even commercially.
• This can be done under the following conditions: attribution – You must
give appropriate credit, provide a link to the license, and indicate if
changes were made. You may do so in any reasonable manner, but not in
any way that suggests the licensor endorses you or your use.
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
What I hope to relate…
• Understand the strategies used to facilitate
strong faculty engagement and
administrator buy-in.
• Understand the motivations behind the
effort and relate concepts to your own
environments.
• Understand the key findings and identify
components of use for your own campus.
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Who, Where, Why
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Motivations
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Motivations… and Inspiration
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Right People, Right Timing
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Right Proposal
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Right Team
• John Towns
• NCSA and Office of the CIO (chair)
• Randy Cetin
• Office of the CIO
• David Gerstenecker
• College of ACES
• Laura Herriott
• NCSA
• Ashley Hetrick
• Technology Services
• Heidi Imker
• University Library
• Chris Larrison
• School of Social Work
• Brian Mertz
• Technology Services
• Scott Poole
• Dept. of Communications
• Eric Shaffer
• Dept. of Computer Science
• Tracy Smith
• Technology Services
• Chuck Thompson
• College of Engineering
• Kandace Turner
• NCSA
• Rob Watson
• Technology Services
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Year of CI Objectives
• Create a common understanding of which
resources are part of cyberinfrastructure
• Highlight how cyberinfrastructure supports
research and education across all
disciplines
• Develop an implementation plan for
additional campus cyberinfrastructure
resources
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Opening Symposium
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
About the Lightning Round
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
The Plan (Theory)
• Opening Symposium
• Bi-Monthly Seminars
• Surveys; Interviews
• (Heterogeneous) Focus Groups
• Working Groups for CI Master Plan Writing
• CI Master Plan Vetting and Editing
• CI Master Plan Approved by Campus
Leadership, Governance
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
The Plan (Theory)
• Opening Symposium
• Bi-Monthly Seminars
• Surveys; Interviews
• (Heterogeneous) Focus Groups
• Working Groups for CI Master Plan Writing
• CI Master Plan Vetting and Editing
• CI Master Plan Approved by Campus
Leadership, Governance
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
“Are you sure
you want to do
it this way?”
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Year of CI
Activities
Opening
Symposium
Seminars
Roadshows
Surveys
Plan
Writing
Plan Vetting
and Acceptance
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
3 geographically based
roadshows advertised
through campus
announcements over a
couple months
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Sept – Oct – Nov – Dec – Jan – Feb – Mar – Apr – May – Jun
Focus Groups w/ Paper Survey
Data Analysis
Opening
Symposium CI Seminar
Online Survey
Reporting
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
The Plan (Theory)
• Opening Symposium
• Bi-Monthly Seminars
• Surveys; Interviews
• (Heterogeneous) Focus Groups
• Working Groups for CI Master Plan Writing
• CI Master Plan Vetting and Editing
• CI Master Plan Approved by Campus
Leadership, Governance
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
The Plan (Reality)
• Opening Symposium
• Homogeneous Focus Groups
• strategically scheduled
• Survey
• including on paper at start of focus groups)
• (Lots of) Qualitative Data Analysis
• Report with Key Findings, Recommendations
• Closing Symposium
• Lots of Success… But Still No CI Master Plan
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Ваш любимый
футбольный
клуб?
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Qui est votre
équipe de
football
préférée?
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Who is your
favorite football
team?
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
How Do We Define
Cyberinfrastructure For Faculty
“Whatever IT related services you
need in order to better conduct
your research.”
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Two Open-Ended Starter Questions
1. What existing IT issues are adversely
impacting your work?
2. What are your aspirational research
goals and what IT resources will you
need in the future?
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
The Data – Focus Groups
•27 sessions with > 200
participants
> 130 faculty plus staff and grad students
Participation from 12 of 14 colleges
155 pages of notes collected
• Reduced to 2132 codes for qualitative
data analysis
• Analyzed for themes and details
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
The Data – Surveys
•Paper version given during focus
groups
•Online version sent to sampled set
of campus faculty, specialized faculty,
postdocs, grad students
•144 paper and 183 online responses
• Data cleaning and preliminary analysis by
Post-Doc
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Responses by Position Type
Research &
clinical profs,
post-docs
7%
Other APs
20%
Graduate RAs
17%
Graduate
student, non-RAs
6%
Assistant
17%
Associate
14%
Full
19%
All Tenure-Track
Faculty
50%
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
0%
10%
20%
30%
40%
50%
60%
Response Rate - Total Faculty
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Survey “write-in”
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Focus Group Paraphrased Quote
Stop building new services if
you’re not going to support us in
using them, provide us training
in using them, or make sure we
actually know they exist.
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Key Finding #1: Access to
Expertise
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Key Finding #2: Communications
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Key Finding #3: Data Needs
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Key Finding #4: Technology
Needs
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Most Critical Technologies for
Research
Most Critical Second Most Critical
Full Professors Data Storage
48%
Dedicated / Specialized
Instruments
43%
Research &
Clinical Professors,
Post-docs
Data Storage
59%
Research Computing Resources
41%
Graduate
Research
Assistants
Data Storage
56%
Research Computing Resources
37%
Generators of
Quantitative Data
Data Storage
64%
Research Computing Resources
43%
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Top 4 Data Challenges
Challenge
%
Respondents
#
Respondents
Analyzing 67% 219
Acquiring 56% 182
Visualizing 41% 133
Storing 40% 132
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Important to all job classes
Top challenge for Graduate RAs
Important regardless of data generated
Quantitative data: 76%
Qualitative data: 61%
Challenge
%
Respondents
#
Respondents
Analyzing 67% 219
Number 1 Data Challenge
Across Colleges
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Sponsored by:
Mark Henderson, CIO
Peter Schiffer, VCR
Final Report Publication
• Publically Released: December 1, 2015
• http://cyberinfrastructure.Illinois.edu/
• 7 Recommendations
• 2 Meta-Recommendations
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Recommendations Summary
[1] Single Source of Information About Available Resources & Services
[2] New Communications Strategies for Getting Info to Researchers
[3] Improve Training Opportunities for Researchers and IT Pros
[4] Provide Access to Staff with Specialized Technical Skills
[5] Critical Technologies Available with Low Barriers to Access and Use
[6] Research Data Service Offerings Enhanced and Expanded
[7] Solutions Developed, Deployed for Working With Sensitive Data
[8] Create Ongoing Process for Capturing Feedback on Evolving Needs
[9] Develop Coherent Strategy to Visibly Address Feedback
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Planning for a Bold Investment in
Research
Included volunteers from
across campus
• Major Focus Areas
• Research IT Support
[1][2][3][4][5]
• Research Computing
Services [5]
• Research Data Services
[5][6][7]
• Research IT Strategy and
Planning [8][9]
• Schedule
• Feb 18 & 26: kick-off
• March: plan development
• April (early): proposal
drafting
• April (mid): faculty
reviews
• present to Faculty
Advisory Committee
• May 1: submission
• June 4: supplemental
information submitted
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
The Plan (Theory)
• Opening Symposium
• Bi-Monthly Seminars
• Surveys; Interviews
• (Heterogeneous) Focus Groups
• Working Groups for CI Master Plan Writing
• CI Master Plan Vetting and Editing
• CI Master Plan Approved by Campus
Leadership, Governance
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Working to Move Forward
• Pre-Existing Effort
• Funded New Effort
• Limited Start-up Funding
• No Funding
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Research IT Support
• Training
• focus on research computing topics
• Communications and Marketing
• marketing services, raising awareness, successes/showcase,
information service
• Research User Support
• Concierge Service/Research Technology Facilitators, “Consulting
Office”
• helpdesk, documentation
• Research Applications & Software Development Support
• Data Visualization and Analysis Service
• Research IT Portal
Pre-Existing Effort
Funded New Effort
Limited Start-up Funding
No Funding
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Research Computing Services
• CARNE
• ScienceDMZ
• Illinois Campus Cluster Program
• shared HPC research computing
• High Throughput Computing Service
• Condor, BOINC, etc.
• VM & Containers for Research
• used with HTC, OpenStack resources, cloud resources
• Cloud Computing for Research
• initially Amazon Web Services
Pre-Existing Effort
Funded New Effort
Limited Start-up Funding
No Funding
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Research Data Services
• Research Data Service
• DMP consultation, data management consultation, long-
term preservation, etc.
• Active Data Storage service
• Sensitive Data Service
• sensitive data policy
• HIPAA Data Service (initial efforts underway)
• REDCap Service
• address other needs: PHI, FISMA, CLIA, FERPA,
EAR/ITAR, ...
Pre-Existing Effort
Funded New Effort
Limited Start-up Funding
No Funding
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
• Needs Collection and Analysis
• recurring focus groups
• targeted surveys
• CI Master Plan
• coherent strategy for
campus CI build out
• UIUC IT Architecture
• both research and enterprise IT
Research IT Strategy &
Planning
Pre-Existing Effort
Funded New Effort
Limited Start-up Funding
No Funding
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Some Deferred Items
• Data-Intensive Computing
• Hadoop/MapReduce and
similar
• Social Media Lab
• tracking early development
efforts
• should be federated with
these efforts
• Database-as-a-Service
(DBaaS)
• Mobile Devices
• use primarily in survey
work and data collection
• Proposal Support Service
• support proposers in
identifying and
incorporating into their
proposals, the use of
university research IT
resources and services
• Allocations service
• unified allocations process
for research IT resources
and services
Faculty onboarding process
CADRE Spring Conference
April 11-12, 2017 Stillwater, OK
Toward a larger vision…
a dynamic research support environment in
which a broad portfolio of resources, services
and support are easily discoverable and
accessible to the campus research community

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Research IT @ Illinois: Establishing Service Responsive to Investigator Needs

  • 1. CADRE Spring Conference April 11-12, 2017 Stillwater, OK John Towns, Deputy CIO for Research IT, University of Illinois Chuck Thompson, CIO, Claremont University Consortium David Gerstenecker, Director of IT, College of ACES, University of Illinois Research IT @ Illinois: Establishing Service Responsive to Investigator Needs
  • 2. CADRE Spring Conference April 11-12, 2017 Stillwater, OK License Terms • Except where otherwise noted, by inclusion of a source URL or some other note, the contents of this presentation are © by the Board of Trustees of University of Illinois. This content is released under the Creative Commons Attribution 3.0 Unported license (http://creativecommons.org/licenses/by/3.0/). This license includes the following terms: You are free to share – copy and redistribute the material in any medium or format; and to adapt – remix, transform, and build upon the material for any purpose, even commercially. • This can be done under the following conditions: attribution – You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
  • 3. CADRE Spring Conference April 11-12, 2017 Stillwater, OK What I hope to relate… • Understand the strategies used to facilitate strong faculty engagement and administrator buy-in. • Understand the motivations behind the effort and relate concepts to your own environments. • Understand the key findings and identify components of use for your own campus.
  • 4. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Who, Where, Why
  • 5. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Motivations
  • 6. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Motivations… and Inspiration
  • 7. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Right People, Right Timing
  • 8. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Right Proposal
  • 9. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Right Team • John Towns • NCSA and Office of the CIO (chair) • Randy Cetin • Office of the CIO • David Gerstenecker • College of ACES • Laura Herriott • NCSA • Ashley Hetrick • Technology Services • Heidi Imker • University Library • Chris Larrison • School of Social Work • Brian Mertz • Technology Services • Scott Poole • Dept. of Communications • Eric Shaffer • Dept. of Computer Science • Tracy Smith • Technology Services • Chuck Thompson • College of Engineering • Kandace Turner • NCSA • Rob Watson • Technology Services
  • 10. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Year of CI Objectives • Create a common understanding of which resources are part of cyberinfrastructure • Highlight how cyberinfrastructure supports research and education across all disciplines • Develop an implementation plan for additional campus cyberinfrastructure resources
  • 11. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Opening Symposium
  • 12. CADRE Spring Conference April 11-12, 2017 Stillwater, OK About the Lightning Round
  • 13. CADRE Spring Conference April 11-12, 2017 Stillwater, OK The Plan (Theory) • Opening Symposium • Bi-Monthly Seminars • Surveys; Interviews • (Heterogeneous) Focus Groups • Working Groups for CI Master Plan Writing • CI Master Plan Vetting and Editing • CI Master Plan Approved by Campus Leadership, Governance
  • 14. CADRE Spring Conference April 11-12, 2017 Stillwater, OK The Plan (Theory) • Opening Symposium • Bi-Monthly Seminars • Surveys; Interviews • (Heterogeneous) Focus Groups • Working Groups for CI Master Plan Writing • CI Master Plan Vetting and Editing • CI Master Plan Approved by Campus Leadership, Governance
  • 15. CADRE Spring Conference April 11-12, 2017 Stillwater, OK “Are you sure you want to do it this way?”
  • 16. CADRE Spring Conference April 11-12, 2017 Stillwater, OK
  • 17. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Year of CI Activities Opening Symposium Seminars Roadshows Surveys Plan Writing Plan Vetting and Acceptance
  • 18. CADRE Spring Conference April 11-12, 2017 Stillwater, OK 3 geographically based roadshows advertised through campus announcements over a couple months
  • 19. CADRE Spring Conference April 11-12, 2017 Stillwater, OK
  • 20. CADRE Spring Conference April 11-12, 2017 Stillwater, OK
  • 21. CADRE Spring Conference April 11-12, 2017 Stillwater, OK
  • 22. CADRE Spring Conference April 11-12, 2017 Stillwater, OK
  • 23. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Sept – Oct – Nov – Dec – Jan – Feb – Mar – Apr – May – Jun Focus Groups w/ Paper Survey Data Analysis Opening Symposium CI Seminar Online Survey Reporting
  • 24. CADRE Spring Conference April 11-12, 2017 Stillwater, OK
  • 25. CADRE Spring Conference April 11-12, 2017 Stillwater, OK
  • 26. CADRE Spring Conference April 11-12, 2017 Stillwater, OK
  • 27. CADRE Spring Conference April 11-12, 2017 Stillwater, OK The Plan (Theory) • Opening Symposium • Bi-Monthly Seminars • Surveys; Interviews • (Heterogeneous) Focus Groups • Working Groups for CI Master Plan Writing • CI Master Plan Vetting and Editing • CI Master Plan Approved by Campus Leadership, Governance
  • 28. CADRE Spring Conference April 11-12, 2017 Stillwater, OK The Plan (Reality) • Opening Symposium • Homogeneous Focus Groups • strategically scheduled • Survey • including on paper at start of focus groups) • (Lots of) Qualitative Data Analysis • Report with Key Findings, Recommendations • Closing Symposium • Lots of Success… But Still No CI Master Plan
  • 29. CADRE Spring Conference April 11-12, 2017 Stillwater, OK
  • 30. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Ваш любимый футбольный клуб?
  • 31. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Qui est votre équipe de football préférée?
  • 32. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Who is your favorite football team?
  • 33. CADRE Spring Conference April 11-12, 2017 Stillwater, OK
  • 34. CADRE Spring Conference April 11-12, 2017 Stillwater, OK
  • 35. CADRE Spring Conference April 11-12, 2017 Stillwater, OK How Do We Define Cyberinfrastructure For Faculty “Whatever IT related services you need in order to better conduct your research.”
  • 36. CADRE Spring Conference April 11-12, 2017 Stillwater, OK
  • 37. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Two Open-Ended Starter Questions 1. What existing IT issues are adversely impacting your work? 2. What are your aspirational research goals and what IT resources will you need in the future?
  • 38. CADRE Spring Conference April 11-12, 2017 Stillwater, OK The Data – Focus Groups •27 sessions with > 200 participants > 130 faculty plus staff and grad students Participation from 12 of 14 colleges 155 pages of notes collected • Reduced to 2132 codes for qualitative data analysis • Analyzed for themes and details
  • 39. CADRE Spring Conference April 11-12, 2017 Stillwater, OK The Data – Surveys •Paper version given during focus groups •Online version sent to sampled set of campus faculty, specialized faculty, postdocs, grad students •144 paper and 183 online responses • Data cleaning and preliminary analysis by Post-Doc
  • 40. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Responses by Position Type Research & clinical profs, post-docs 7% Other APs 20% Graduate RAs 17% Graduate student, non-RAs 6% Assistant 17% Associate 14% Full 19% All Tenure-Track Faculty 50%
  • 41. CADRE Spring Conference April 11-12, 2017 Stillwater, OK 0% 10% 20% 30% 40% 50% 60% Response Rate - Total Faculty
  • 42. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Survey “write-in”
  • 43. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Focus Group Paraphrased Quote Stop building new services if you’re not going to support us in using them, provide us training in using them, or make sure we actually know they exist.
  • 44. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Key Finding #1: Access to Expertise
  • 45. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Key Finding #2: Communications
  • 46. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Key Finding #3: Data Needs
  • 47. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Key Finding #4: Technology Needs
  • 48. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Most Critical Technologies for Research Most Critical Second Most Critical Full Professors Data Storage 48% Dedicated / Specialized Instruments 43% Research & Clinical Professors, Post-docs Data Storage 59% Research Computing Resources 41% Graduate Research Assistants Data Storage 56% Research Computing Resources 37% Generators of Quantitative Data Data Storage 64% Research Computing Resources 43%
  • 49. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Top 4 Data Challenges Challenge % Respondents # Respondents Analyzing 67% 219 Acquiring 56% 182 Visualizing 41% 133 Storing 40% 132
  • 50. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Important to all job classes Top challenge for Graduate RAs Important regardless of data generated Quantitative data: 76% Qualitative data: 61% Challenge % Respondents # Respondents Analyzing 67% 219 Number 1 Data Challenge Across Colleges
  • 51. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Sponsored by: Mark Henderson, CIO Peter Schiffer, VCR Final Report Publication • Publically Released: December 1, 2015 • http://cyberinfrastructure.Illinois.edu/ • 7 Recommendations • 2 Meta-Recommendations
  • 52. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Recommendations Summary [1] Single Source of Information About Available Resources & Services [2] New Communications Strategies for Getting Info to Researchers [3] Improve Training Opportunities for Researchers and IT Pros [4] Provide Access to Staff with Specialized Technical Skills [5] Critical Technologies Available with Low Barriers to Access and Use [6] Research Data Service Offerings Enhanced and Expanded [7] Solutions Developed, Deployed for Working With Sensitive Data [8] Create Ongoing Process for Capturing Feedback on Evolving Needs [9] Develop Coherent Strategy to Visibly Address Feedback
  • 53. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Planning for a Bold Investment in Research Included volunteers from across campus • Major Focus Areas • Research IT Support [1][2][3][4][5] • Research Computing Services [5] • Research Data Services [5][6][7] • Research IT Strategy and Planning [8][9] • Schedule • Feb 18 & 26: kick-off • March: plan development • April (early): proposal drafting • April (mid): faculty reviews • present to Faculty Advisory Committee • May 1: submission • June 4: supplemental information submitted
  • 54. CADRE Spring Conference April 11-12, 2017 Stillwater, OK The Plan (Theory) • Opening Symposium • Bi-Monthly Seminars • Surveys; Interviews • (Heterogeneous) Focus Groups • Working Groups for CI Master Plan Writing • CI Master Plan Vetting and Editing • CI Master Plan Approved by Campus Leadership, Governance
  • 55. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Working to Move Forward • Pre-Existing Effort • Funded New Effort • Limited Start-up Funding • No Funding
  • 56. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Research IT Support • Training • focus on research computing topics • Communications and Marketing • marketing services, raising awareness, successes/showcase, information service • Research User Support • Concierge Service/Research Technology Facilitators, “Consulting Office” • helpdesk, documentation • Research Applications & Software Development Support • Data Visualization and Analysis Service • Research IT Portal Pre-Existing Effort Funded New Effort Limited Start-up Funding No Funding
  • 57. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Research Computing Services • CARNE • ScienceDMZ • Illinois Campus Cluster Program • shared HPC research computing • High Throughput Computing Service • Condor, BOINC, etc. • VM & Containers for Research • used with HTC, OpenStack resources, cloud resources • Cloud Computing for Research • initially Amazon Web Services Pre-Existing Effort Funded New Effort Limited Start-up Funding No Funding
  • 58. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Research Data Services • Research Data Service • DMP consultation, data management consultation, long- term preservation, etc. • Active Data Storage service • Sensitive Data Service • sensitive data policy • HIPAA Data Service (initial efforts underway) • REDCap Service • address other needs: PHI, FISMA, CLIA, FERPA, EAR/ITAR, ... Pre-Existing Effort Funded New Effort Limited Start-up Funding No Funding
  • 59. CADRE Spring Conference April 11-12, 2017 Stillwater, OK • Needs Collection and Analysis • recurring focus groups • targeted surveys • CI Master Plan • coherent strategy for campus CI build out • UIUC IT Architecture • both research and enterprise IT Research IT Strategy & Planning Pre-Existing Effort Funded New Effort Limited Start-up Funding No Funding
  • 60. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Some Deferred Items • Data-Intensive Computing • Hadoop/MapReduce and similar • Social Media Lab • tracking early development efforts • should be federated with these efforts • Database-as-a-Service (DBaaS) • Mobile Devices • use primarily in survey work and data collection • Proposal Support Service • support proposers in identifying and incorporating into their proposals, the use of university research IT resources and services • Allocations service • unified allocations process for research IT resources and services Faculty onboarding process
  • 61. CADRE Spring Conference April 11-12, 2017 Stillwater, OK Toward a larger vision… a dynamic research support environment in which a broad portfolio of resources, services and support are easily discoverable and accessible to the campus research community