Avenues Pvt. Ltd. is a South Asia's largest online payment solutions provider incorporated in 2001 with headquarters in Mumbai and subsidiaries in the US and Singapore. It offers various online reservation, payment processing, and membership management products for the travel, commercial, and community sectors including ResAvenue, CCAvenue, TrustAvenue, HotelsAvenue, EventAvenue, and MembersAvenue. ResAvenue is its flagship product, an online reservation engine with an integrated payment gateway that currently serves over 700 hotels across India. It offers a simple 3-step booking process and a wide range of payment options to maximize conversions for hoteliers.

1. Avenues Pvt. Ltd. Organisation Profile

2. Agenda Organisation Profile Our Products USP Customer Interface Pricing Policies Value Addition Our Clients

3. Agenda Organisation Profile Our Products ResAvenue USP Customer Interface Pricing Policies Value Addition Our Clients

4. About us Incorporated in 2001 as a single product company South Asia’s largest online payment solution provider PCI Compliant Company Headquarters- Mumbai Subsidiary offices- US and Singapore

5. Agenda Organisation Profile Our Products ResAvenue USP Customer Interface Pricing Policies Value Addition Our Clients

6. Our Products Avenues Travel Services Commercial Services Community Services ResAvenue HotelsAvenue CCAvenue TrustAvenue EventAvenue MemebersAvenue

7. Common Features Our major products are: White label Provided on SAAS platform White label- services provided by us to you under your brand name SAAS Platform-The S oftware A s A S ervice Platform model allows vendors to develop, host and operate software for customer use

8. Commercial Services CCAvenue Core Product Internet Payment Gateway TrustAvenue Online Risk Management solution Checks Fraudulent transaction

9. Travel Industry Services ResAvenue Direct Connect- IBE Channel Connect- Extranet HotelsAvenue Hosted Booking engine Agency Interface XML Interface

10. Community Services EventAvenue Delegate registration Stall booking engine MembersAvenue Membership management solution

11. Agenda Organisation Profile Our Products ResAvenue USP Customer Interface Pricing Policies Value Addition Our Clients

12. What Is ResAvenue? Caters to 700 hotels pan India Converts Lookers to Bookers Online reservation engine with in-built payment gateway Plug and play online reservation engine Integrated on the website of the hoteliers

13. Why go Online? 2 billion online users Travel is the highest sold commodity online 58% travelers obtain information online 73% guests prefer booking at hotel website

14. Agenda Organisation Profile Our Products ResAvenue USP Customer Interface Pricing Policies Value Addition Our Clients

15. Why ResAvenue? Simple 3 step booking process Transaction at real-time Booking engine + payment gateway Technical Support Exposure to wider range of travel agents Minimized administration cost Risk mitigation No hidden cost MARS account

16. Unique Customer Offerings Multi-lingual In 8 languages Multi-currency Over 25 currencies Multiple login options Guest login, Members login, Agents login, Corporate login Search panel on basis category and packages Customizability Availability calendar Enhancement features and Invoicing

17. Multiple Payment options Credit Cards All major cards processed your guest has freedom to choose 9 out of 10 credit card bookings made using one of the 5 major credit cards we provide Use of online credit payment increasing Debit Cards Merchants can now accept payments from Debit Cards We accept over 25 debit cards Most Indians do not have a credit card Helps you expand your customer base Net banking and Cash Cards Cater to an additional 170 M Indians with our unique service of 37 leading Internet banking providers Used more as compared to credit cards Tie ups with major private banks making payment easy

18. Your Customer Concerns Our Proposition Transaction Security through risk free payment options

19. 5 Simple Steps Step 1- Customer visits the hotel website Step 2- Clicks on the ‘Reservation’ Button. Step 3- Selects a Room from your available inventory. Step 4- Pays through available options Step 5- Receives an instant confirmation via email

20. Agenda Organisation Profile Our Products ResAvenue USP Customer Interface Pricing Policies Value Addition Our Clients

21. Highly Customizable Website Booking Engine

22. Step1- Search Availability calendar Comprehensive search options 5 Rooms per booking Simple 3 step process Language selection Multiple Login option

23. Detailed Room Description Room options Exchange rate and Breakup Inclusions Cancellation policy

24. Enhancement Feature Add-ons Add-ons specifications

25. Guest History Card Login Id and password Guest synopsis Know Your Customer An auto-fill form will add to convenience of guests. Permission-based e-marketing facility allows for focused campaigns to receptive audiences Unique booker ID segregates travelers from bookers for enhanced security and relationship building

26. Travelers Information Sheet Travelers information Reservation Information

27. Choice of Payment & Cancellation policy Never Lose A Sale! The world’s only reservation system to offer credit / debit and net banking facilities The world’s largest bouquet of payment options ever available to a hotelier in a single interface ensures your guests are almost never out of a choice to pay for your service Payment options

28. Reservation Status Reservation Id Net Billed amount Reservation Status Reservation Information

29. Agenda Organisation Profile Our Products ResAvenue USP Customer Interface Pricing Policies Value Addition Our Clients

30. Pricing Policy Premium Plan & Economy Plan ResAvenue will collect the entire reservation amount from the guest during the time of online reservation and Pay to the hotelier on a weekly basis after deducting the reservation fees. Popular Plan- ResAvenue will charge the guests credit card a “Non-refundable Reservation Guarantee Deposit during the time of online reservation. The Hotelier can charge the remaining Room Charges, plus any service charges and local taxes through the customer's credit card provided by ResAvenue at the hotel counter at any time.

31. Agenda Organisation Profile Our Products ResAvenue USP Customer Interface Pricing Policies Value Addition Our Clients

32. Value Addition GDS and IDS connectivity Global Agent Commission System Phone pay Search Engine Marketing report Channel connect -ResAvenue Extranet

33. Agenda Organisation Profile Our Products ResAvenue USP Customer Interface Pricing Policies Value Addition Our Clients

34. Our Clients Ramada Plaza Palm Grove The Sayang Maha Martha Mastapa Garden Hotel Peppermint Hotel Three Brothers Bungalows Snow valley hotel Seven Hotels Bangalore The Tamarind Tree

35. Thank You!! Squeeze the maximum from your hotels website.

36. Annexure A

37. CC Avenue Core product South Asia’s largest payment gateway solution Multicurrency and multiple payment options Serves 85% of India’s web merchants Dedicated access to AMEX Phoenix servers Provides additional features PCI compliant company