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Renewed Retail 
Opportunities: Innovative 
A h tApproaches to 
Repositioning Retail 
Properties as EconomicProperties as Economic 
Drivers
Wednesday, 
October 13
2:45 p.m. – 4:00 p.m.2:45 p.m.  4:00 p.m.
60 h i d h d 12 fIn 60 years, the industry has created 12 types of centers
1. Strip
2. Neighbourhood
3. Community
4 Regional4. Regional
5. Super Regional
6. Power Center
7. Urban Entertainment Center
8. Factory Outlets Center
9. Lifestyle Center
10. The Mills
11 S C i C t11. Super Convenience Center
12. New Urbanism
2
Net Rents: $USD per SF per annum (2010)
2
M ll b i k ll h h ldMalls are being taken to totally new thresholds
Madinat Al Fahaheel – Fahaheel, City Kuwait
33
Al Mamlaka – Riyadh, KSA
M ll b i k ll h h ldMalls are being taken to totally new thresholds
44
b i llDubai Mall
5
Net Rents: $USD per SF per annum (2010)
5
b i llDubai Mall
6
Net Rents: $USD per SF per annum (2010)
6
b i llDubai Mall
7
Net Rents: $USD per SF per annum (2010)
7
b i llDubai Mall
8
Net Rents: $USD per SF per annum (2010)
8
ll f h iMall of the Emirates
99
ll f h iMall of the Emirates
1010
ll f h i ilMall of the Emirates Luxury Retailers
o Audemans Piguet
oBalenciaga
oBerluti
oMashreq Bank
oMichael Kors
oMissonioBerluti
oBottega Veneta
oBoutique 1
oBreguet
oBrioni
oMissoni
oMulberry
oNstyle
oPaul & Joe
oPaul SmithoBrioni
oCanali
oCartier
oCH Carolina Herrera
oD & G
oPaul Smith
oSee by Chloe
oSephora
oUlysse Nardin
oULM Urban Male LoungeoD & G
oDiane Von Furstenberg
oDior
oDior Homme
oGaliano
oULM Urban Male Lounge
oVersace
oWarood
oY-3
oAl HalabioGaliano
oGiorgio Armani
oGucci
oLouis Vuitton
oMarc by Marc Jacobs
o a ab
oAsha’s
oBiella
oFouchon
oMore Café
11
Net Rents: $USD per SF per annum (2010)
11
oMarc by Marc Jacobs
oMarkati Palazzo oP.F. Chang’s
oTribes
b kNamba Park
1212
fi ld dWestfield London
1313
fi ld dWestfield London
1414
d l Ch i Sh i C lFundamental Changes in Shopping Centre Development
1 F i l t i d1. From single use to mixed use
2. From single purpose to multi purpose
3. From inside to outside
4. From contemporary to traditional
5. From impersonal suburbia to personal urban
6. From demographics to psychographics6. From demographics to psychographics
7. From formulaic segmentation to hybrid colossus 
8. From chore shopping to leisure shopping
9 F t d d l t i ll9. From standard lease revenue to miscellaneous 
revenue
1515
Each decade brings its own design look
… the 1940’s
Russia
China
Saudi Arabia
India
UAE
BrazilPeru
Uruguay
Chile
16
Chile
16
… the 1950’s
Russia
China
Saudi Arabia
India
UAE
BrazilPeru
Uruguay
Chile
17
Chile
17
… the 1960’s
Russia
China
Saudi Arabia
India
UAE
BrazilPeru
Uruguay
Chile
18
Chile
18
… the 1970’s
Russia
China
Saudi Arabia
India
UAE
BrazilPeru
Uruguay
Chile
19
Chile
19
… the 1980’s
Russia
China
Saudi Arabia
India
UAE
BrazilPeru
Uruguay
Chile
20
Chile
20
… the 1990’s
Russia
China
Saudi Arabia
India
UAE
BrazilPeru
Uruguay
Chile
21
Chile
21
… the 2000’s
Russia
China
Saudi Arabia
India
UAE
BrazilPeru
Uruguay
Chile
22
Chile
22
RENEWED RETAIL OPPORTUNITIES
Innovative Approaches to Repositioning Retail 
Properties as Economic Drivers
Tommy Miller, President
The Opportunity – Existing Stock
(Excluding Community & Power Centers)g y
Regional Malls
• 1,100 – 1,200 total (61% Public)
• 717 (65%) considered “weak” or “transitional” 
(41% public)(41% public)
• Only 35% have a “strong” outlook
• 212 (19%) are transitional – best opportunity for 
renewal (66% public)
• 200 – 300 of the 505 weak malls could disappear 
in the coming years (70% private owners)
Lifestyle/HybridLifestyle/Hybrid
• 438 total (approximately 27% public)
• 131 or at least 30% are estimated to underperform
Challenges/Opportunities
• City/Community Engagement – Your project can change the aspirations of a 
community; seek partnership
• Optimize Merchandising & Programming – Challenge conventional Optimize Merchandising & Programming  Challenge conventional 
models; incorporate food as “Anchor”; seek broad appeal
• Cost Effectively and Efficiently Utilize the Physical Plant – Structural, 
energy efficiency, parkinggy y p g
• Seek “Win‐Win” with Anchors – Secure anchor & operating 
reinvestment/expansion commitments and necessary approvals
• Remerchandise Vacated Anchor Spaces – Create valuable adjacent shop 
space
• Cost Efficient, Contemporary Design and Placemaking – look forward, 
not to the past
O t  W ll D i   d Aft  th  R ti U d t d th t  t il  • Operate Well During and After the Renovation – Understand that retailers 
typically cannot afford to close their stores and need to drive sales during the 
transition (build excitement – “Coming soon….”)
Build a high performance economic engine that maximizes 
sales productivity – not necessarily the Taj Mahal.
to
A Transformation
Padre Staples to La Palmera
From $420 to $550 PSF4 55
• Solid performing mall under siege from a 
planned competitive development
• Deficient  physical plant• Deficient  physical plant
• Public/Private Partnership
• $50 Million renovation
• New leisure destination that expanded the trade 
area – appealing to tourists and international area  appealing to tourists and international 
visitors and stops leakage to San Antonio
• Elevated the aspirations of the community
Before
New Brand & Exterior Signage
BIG MOVES – LA PALMERA
Before
Dillard’s Renovates ‐ Macy’s Expands & Renovates
Before
New Contemporary Outdoor Lifestyle Entrance
Before
Palm Court (Food Court Entrance)
Before
New Food Court
Before
New Center Court
Aquarium
CAROUSEL REMOVED FROM CENTER COURT
New Children’s Play Area
Villa Linda Mall
toto
to
Back to Life – The New Southside
Santa Fe Place to Las Ramblas
Transform $234 PSF Dying Mall into a Revitalized Price‐Mixed Hybrid
• Distressed enclosed mall on a downward spiral that lost its relevancy in the 
community
34 y g y
community
• Strong but complex trade area with unique cultural profile and tourism‐based 
economyy
• Supply constrained market with critical mass around the mall
• Polarized retail market – High End (Plaza) and discounters with no “middle”
• $30‐36 Million renovation planned3 3 p
• New, contemporary “Southside” shopping destination with a diverse range of 
price points and food offerings – a venue tailored to the unique Santa Fe 
market
BIG MOVES – LAS RAMBLAS
N  O td  Lif t l  E tNew Outdoor Lifestyle Entrance
Remerchandised Entrance #2
Renovated Food Court
d ll dNew Grand Dillard Court
Westland, Michigan
Detroit Metro Area
Westland Center
Incrementally Improve Performance from $264 to $300 PSF Plus 
with Sensible Renovation
• Dated but active enclosed mall in economically depressed Detroit Metro Area
with Sensible Renovation
• Mall is the social “center "of a stable community
• $3‐6 Million renovation planned to improve signage, entrances, common areas 
and RMU/kiosk program
• Strengthen community connection, increase traffic and raise profile of mall in 
a prudent way that demonstrates Landlord commitment
Update Exterior Signage
Renovate Entrances
Re‐Program Common Areas
Santa Monica Place
Urban Land Institute
October 13, 2010
Site
THIRD STREET PROMENADE
SANTA MONICA PLACE
SANTA MONICA PIER
2
Third Street – Early Days
3
Third Street – 1960’s
4
Third Street Mall
5
Third Street Promenade
6
Original Santa Monica Place
What was wrong with
S M i Pl ?Santa Monica Place?
Enclosed environment
Inward facing
Not pedestrian oriented
1990’s
Macerich acquired SMP 1999
Macerich HQ 35 years in SMMacerich HQ 35 years in SM
Santa Monica Place is flagship
1980’s
7
1980’s
Entitled Master Plan
560,000 sf Retail,
100,000 sf Office
450 Residential units450 Residential units
8
Mixed Use Plan
2004 Mixed use planp
Demo mall, anchors
and parking
Build 2 levels of
underground parking
Build retail, office
and residential
Residential buildings
at 300’
9
Community Outreach
Community Outreachy
Community workshops, phone
surveys, postcard surveys, website.
6 K t6 Key requests
Build something of reasonable scale
Create a better connection with
Third Street Promenade
Include open-air, views and street-
retail elements
D l i ll dDevelop an environmentally sound
project
Make retail the primary use
P tt ti t t ffi d ki
10
Pay attention to traffic and parking
New Santa Monica Place
11
Cutting Room Floor
12
Cutting Room Floor
13
Cutting Room Floor
14
Cutting Room Floor
15
Cutting Room Floor
16
Design Evolution
17
Design Evolution
18
Design Evolution
19
Design Evolution
20
Finally…The New Santa Monica Place
21
Center Court
22
Fourth Street
23
Dining Deck
24
Sustainability
Project is environmentally soundj y
Green-building elements
Removing roof over common areas – save 460,000 kwh/year
Adding solar roof over tenant areas
Recycling
Reduce “heat island”
Reduce water usage
Low-emitting materials
25
Merchandising
Bloomingdale’sBloomingdale s
Nordstrom
26
Merchandising
27
Restaurants
28
Parking Façade Improvements (Deck #7)
29
Th F tThe Future
Santa 
Monica 
Bloomingdale’s
KEY PEDESTRIAN 
Colorado Alignment 
AlternativeSears
oln
ain   Sears
EXPO LIGHT RAIL 
Place INTERSECTION
City 
Hall  
Future
Park
Linco
Ma
City 
Hall  
TERMINUS
4th
RAND  RAND  
30
Retail remodel that transforms the mall into an urban place.
The NEW Santa Monica Place
redefines retail renewal
Where is your favorite Place?
Why?
Belonging
Memories
ExcitementExcitement
Feeling Relaxation
TheFeeling Relaxation
Emotional
Experience
Love
Experience
Laughter
F ilFamily
ISSUES OF METHODOLOGY
“Enjoyable emotions motivate our lives; they cause us to do things
that are by and large good for us. They encourage us to engage in
activity that is necessary for the survival of our species…”
D P l Ek P h l i t
Project audience – issue of specific targeted user
and how design translates the profile of the user
-- Dr. Paul Ekman- Pyschologist
and how design translates the profile of the user
into place
Interpretation of context – integration and
connections to promote area wide value creation
Authenticity of big idea – rationale of emotional
driven spaces & discovery zones
Sustainability – natural experience
Commercial offering – design contribution of soft
content to enhance experience
Timeless design – projects to evolve over time
RETAIL REPOSITIONING TO CREATE AN URBAN DESTINATION Santa Monica Place | Santa Monica, CA
RETAIL REPOSITIONING TO CREATE AN URBAN DESTINATION Santa Monica Place | Santa Monica, CA
RETAIL REPOSITIONING TO CREATE AN URBAN DESTINATION Santa Monica Place | Santa Monica, CA
AFTER BEFORE
RETAIL REPOSITIONING TO CREATE AN URBAN DESTINATION Santa Monica Place | Santa Monica, CA
RETAIL REPOSITIONING TO CREATE AN URBAN DESTINATION Santa Monica Place | Santa Monica, CA
RETAIL REPOSITIONING TO CREATE AN URBAN DESTINATION Santa Monica Place | Santa Monica, CA
RETAIL REPOSITIONING TO CREATE AN URBAN DESTINATION Santa Monica Place | Santa Monica, CA
RETAIL REPOSITIONING TO CREATE AN URBAN DESTINATION Santa Monica Place | Santa Monica, CA
RETAIL REPOSITIONING TO CREATE AN URBAN DESTINATION Santa Monica Place | Santa Monica, CA
RETAIL REPOSITIONING TO CREATE AN URBAN DESTINATION Santa Monica Place | Santa Monica, CA
RETAIL REPOSITIONING TO CREATE AN URBAN DESTINATION Santa Monica Place | Santa Monica, CA
Retail re-use that attracts people back from a newer, larger
upscale competitorupscale competitor.
Fashion Island is a Place
people want to be at and stay,
not just shopnot just shop.
RETAIL RE-USE & ADAPTATION TO DELIVER SUCCESS Fashion Island | Newport Beach, CA
South Coast Plaza Mall
Fashion Island
RETAIL RE-USE & ADAPTATION TO DELIVER SUCCESS Fashion Island | Newport Beach, CA
AFTERBEFORE
RETAIL RE-USE & ADAPTATION TO DELIVER SUCCESS Fashion Island | Newport Beach, CA
AFTERBEFORE
RETAIL RE-USE & ADAPTATION TO DELIVER SUCCESS Fashion Island | Newport Beach, CA
RETAIL RE-USE & ADAPTATION TO DELIVER SUCCESS Fashion Island | Newport Beach, CA
Retail Renewal :
Creating indoorCreating indoor
spaces that feel
outdoor and
experiential
From Shopping Centers
to New Town Centersto New Town Centers
Steiner + Associates
Columbus OhioColumbus, Ohio
With the continual evolution of theWith the continual evolution of the
retail landscape, there are existing
B and C malls that do not fulfill theB and C malls that do not fulfill the
highest and best use of the land on
hi h th itwhich they sit.
Why redevelop?
___________________________________
•Communities (the need for a “soul” and a “main street”)( )
•Municipalities (the need a healthy tax base)
•Department stores (to maintain/recapture market share)•Department stores (to maintain/recapture market share)
Redevelopments into new town centers
require a true public/private partnershiprequire a true public/private partnership
___________________________________
•Political
•Planning and Zoning
•Financial
What are the challenges to redeveloping
ll i t t t ?malls into new town centers?
$$$
_____________________________________
•Environmental
•Relocations/buyouts
•Unknown conditions
Location
___________________________________
•Market viability
•Access•Access
•Acceptable level of competition
Community
___________________________________
Centers located in established residential areas
with established living patterns
Land Control
___________________________________
•Multiple landowners (department stores/outparcels)
•Dept store restrictions (REA’s/use)•Dept store restrictions (REAs/use)
•Tenant relocations/buyouts
Perception of asset
____________________________________________
•Reposition/Rebrand
•Carefully consider how much of the existingCarefully consider how much of the existing
center is retained vs. razed
Examples of Redevelopments by
Steiner + Associates
Bayshore Town Center
Glendale, WI
November 2006November 2006
Bayshore Town Center
Bayshore Town Center
Bayshore Town Center
Bayshore Town Center
Bayshore Town Center
Peninsula Town Center
Hampton, VA
Spring 2010Spring 2010
Peninsula Town Center
Peninsula Town Center
Peninsula Town Center
Peninsula Town Center
Peninsula Town Center
Westminster Mall
Westminster, CO
Westminster Mall
Ralph Ireland,
Senior VP Development
Steiner + AssociatesSteiner + Associates
Columbus, Ohio

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Renewed Retail Opportunities. Innovative Approaches to Repositioning Retail Properties as Economic Drivers