Remote Resources - Human Capital Strategy

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www.RemoteResources.com1
Accelerating Stronger Growth
Remote Resources
March 2019
HRBP Program
Human Capital Strategy

1. CSR – Corporate Social
Responsibility
2. Employee Engagement
3. Training and Development
4. Employee Retention
5. Employee Relations
Table of Contents

Corporate Social Responsibility
Why CSR is important for Remote resources?
It is important to create our company culture to give back to
society. To help employees understand the value of charity,
take action and contribute to society for a long term of
development.
“True happiness is found in helping others”

Remote Resources
• Boosts Employee
Engagement
• Attracts Talent
• Promotes Company DNA
RR Employees
• Positive Workplace
Environment
• Boost in Creativity
• Encourages Professional
& Personal Growth
• Promotes Individual
Philanthropy
NPOs/NGOs
• More Volunteer
Participation
• Forging Corporate
Partnerships
• Funding support
How CSR Benefits?

Environment : Main sponsor for
Cleanup VN
Clean Vietnam is an organization that wants to engage and
inspire Youth, families, businesses and communities to
take action in changing the way we dispose of our waste
and the way we look at our local community spaces.
Clean Up Vietnam has three core objectives:
• Organize an annual Clean Vietnam Day
• Inspire and support grass-root clean-up initiatives
• Engage authorities at local & national level to clean up
Vietnam

• No plastic straws in the office
• Replace bottle of water by a mugs/cups or a
reusable bottle
• Reuse plastic cups for milk tea, coffee etc
• Reduce littering
• Bring own food container instead of street
takeaway containers
Environmentally-friendly Policies for 2019

Separate Trash in the Office

1. Employees: Bring a plant to work -
to encourage employees to have
their own office plant and take care
of them.
2. Company: invests more in office
plants in shared places like lobby,
pantry room, etc.
Green Working Place

Encourage everyone to have a better lifestyle, meat-free nutrition and have at
least 1 vegan day per a week. Green Monday is an international name for this
healthy initiative.
• Global movement shifts towards a plant-based diet
• Promote sustainable and healthier lifestyle
• Consume less animal products to mitigate climate, hunger and poverty issues
Action plan
• RR can provide list of vegan places in the area
• Share cooking guidelines for vegan food
• Support for gathering and order vegan lunch on a Monday for everyone
• Promote event in Newsletter/ HRBP email/ Facebook Group
• Communicate with everyone about the benefit of eating vegetables
Green Monday

Tết yêu Thương
• RR – Fundraising
• Visit and giving away
gifts
Binh Minh Orphan House
A home for 17 girls

Mid- Autumn
Event
• RR – Fundraising
• Giving away gifts and
organize Mid-Autumn
Festival night
Anh Sang Orphan House – Dist. 3
It’s not just a home for 25 homeless children, but hope and
a new beginning for these kids.

RR Day – a special occasion on a normal
day
At the beginning of a month, we gather together to
organize an event without a connection to Tet,
Children’s Day or Mid-Autumn Festival, when the
disadvantaged ones already receive a lot of
attention.
Causes: Children / Environment or others causes
that employees are interested in.

SUPPORT FOR NGOs/NPOs

CHANGE :
- Website: https://www.changevn.org/
1. Wildlife protection
- Save the Pangolin
- Rhino protection campaign
2. Environment: Vô Gia Vị - The Tasteless Spice:
“The spice you have tasted, but never asked for.”
https://giavovi.com/
https://www.youtube.com/watch?v=Kz2Wfrq-yVY

Website: http://linvn.org/
• Narrow the gap Funding
• Skilled volunteer matching
• BlueBees website
• LIN oi, Where are we going?
Link: https://youtu.be/ByrNB2Z3SHs

Employee Engagement

Objectives
EE is to make employees feel passionate about their
job and feel committed to the organization, and put
discretionary effort into their work.
How?
• Daily activities
• Weekly Activities
• Monthly Activities
• Quarterly Activities
• Annual Activities
• Office Environment

WEEKLY ACTIVITIES
Yoga Class
Tuesday – Thursday
5:45 PM – 6:45 PM
English Class
Monday
5:30 PM – 7:00 PM
Badminton Club
3:00 PM Saturday

MONTHLY ACTIVITIES
Happy hourBirthday Party EoM
Newsletter

1. Company Lunch
2. Outgoing day
3. Paintball
4. Health & Wellness Speaker
5. RR Ted Talks
6. Vietnam Culture Day / Ao Dai Day (miss Ao Dao)
7. Town hall event
8. Motivational Speaker
9. Sports Event
10.Company Policy and procedure update
Quarterly Activities

1. Tet Holiday
2. Halloween
3. Christmas party
4. Woman’s Day
5. Earth Day
6. Book Day
Annual Activities
7. Valentines
8. Easter Egg Hunt
9. Cycling Challenge
10. Terry Fox Run
11. Company Trip
12. Charity Run

ANNUAL ACTIVITIES

SPECIAL EVENTS

1. New Year
2. Tet Holiday
3. Halloween
4. Christmas
5. Woman’s Day
6. Decorating
Contest
Office Decoration

RR Newsletter Contents
From Employees:
• Personal good news: marriage, baby delivery
• Poems/ best pictures of pets, family photos
• Live air (fun jokes/ stories in the office)
• Handmade products and hobbies
• Travel stories
• Champion employees
From RR
• Business successes
• Changing: Promotions
• Highlight events
• Recruitment opportunities/Refer a friend
• Clients feedbacks

Training and Development
Objective
Employee training and development is the framework for helping employees
develop their personal and organizational skills, knowledge, and abilities and It’s
important for employee retention.
Training Process
1. Employee orientation
2. In-house training programs
3. Mentoring
4. External Training

1. Employee Orientation
Training
HR
- Company Milestones
- DNA (values, culture and causes)
- Company Policies and Procedure (Human
resources and Administration)
Leaders/Managers
- Specific jobs/ tasks
- Requirement and expectation
- How a new employee is valued and contributes
into the big picture

2. In-house training programs
Technical training:
• How to use specific tools, software or hardware
• Digital platforms training (ZOHO)
• Working process
• Anything related to accomplish the job successfully
General Training:
• Time Management
• Business Correspondence
• Customer Service training

3. Mentoring Program
A Mentor is a trusted, experienced
advisor who makes a direct investment
in the development of an employee
- Mentors are selected based on
experience, willingness, and
personality
- Mentorship program should be a part
of RR culture

4. External Training
• Sending an employee to a seminar,
workshop or attending training course
in school, training education.
• Support for tuition in the course
• Education absence leave

Leadership Training
Objective:
• An opportunity for leaders to gather and
share experience, knowledge and support
each other better
• Implement and cascade down the company
culture
How we can create an effective leadership training
• Regular Leadership team meeting
• Leadership Ted talk
• Policy & procedure training
• RR internally lunch - sharing session

Special Training
English
Technical
Other skills
One-on-one training based on client’s request

Employee Retention

Turnover factors:
• Career stagnation
• Working relationship/Culture fit
• Better compensation and benefits
from another employer
• Others

Motivation Factors
• Achievement
• Recognition
• The work itself
• Level of responsibility
• Advancement
• Growth
• Benefits

1. Hiring the right people from the
beginning

2. Company compensation and
benefits
• Health insurance
• Work-life balance
• Flexible working schedule when needed
• Employee engagement program
• Bonuses and incentives
• Equal benefits and treatment

3. Training and development
• Constructive performance review and
feedback
• Developing new skills and improving
existing ones
• Career growth and orientation
• Tuition reimbursement program
• Support Education leave or absence

4. Working environment
• Office convenience: library, board games,
mini market, pantry room.
• Communication
• Management style
• Accessibility of management
• Working relationship with peers
• Diversity and multiculturalism
• Fun

Employee Relations

Employees Relations
What?
The relationship that exists between the company and the
employees, how they work together to reach the mutual goals.
How?
• Embracing Equality: Being Fair & Consistent
• Effective & Open Communication / Dialogue
• Installing Company Values, Vision & Mission
• Motivating Employees: Work Life balance
• Career Development Planning
• Facilitating Policy and Procedure Implementation
• Supporting Employee’s Rights & Conflict Resolution

www.remoteresources.com
Contact us: solutions@remoteresources.com
Visit us: Floor 13 – M Plaza
39 Le Duan, District 1
HCMC, Vietnam

Remote Resources - Human Capital Strategy

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