This document provides strategies for regulating emotions and dealing with uncooperative people called "Curmudgeons". It lists mindfulness techniques like deep breathing and progressive muscle relaxation. It also recommends ways to interact with Curmudgeons such as using straw breathing to relax, going for a walk to remove yourself from the situation, or finding a distraction like shaking it off. The overall message is to use calming techniques and avoid escalating conflicts with difficult people.